Is Thinkific Down Right Now? Check if there is a current outage ongoing.

The www.thinkific.com web page was temporarily down due to an outage with a third-party provider. We will continue to provide updates as they become available. We appreciate your patience and apologize for any interruption to your day this may have caused.

On Thursday, February 13, 2025 around 11 AM PST, the Thinkific App experienced an issue where users are not able to create email marketing flow and upload files to multimedia lessons. We deployed a fix, and users should now be able to use these two features now. We appreciate your patience while we sort this out and apologize for any interruption to your day.

Our team has identified the root cause of this issue and implemented a fix. We are monitoring the results.

The issue has been identified and a fix is being implemented.

Thinkific is a little slow in serving some requests at the moment. Our engineers are aware of the problem and are investigating it. We have identified that creating new email marketing workflows and new multimedia lessons are currently impacted. We will update you on our progress.

Thinkific App: Users experienced a delay in payments-related events processing - Resolved On Jan 28th, 2025, around 12:25 EST, the Thinkific App experienced a delay processing payment events. We deployed a fix, and users should now be able to complete purchases successfully without any delays. We appreciate your patience while we sorted this out and apologize for any interruption to your day.

We are currently experiencing a service delay with our payment processing. Users may notice a delay in their payments but our engineers have identified the problem and pending events will be fully processed in less than an hour. We appreciate your patience while we sort this out to get the feature back and running smoothly.

This incident has been resolved. All users should be able to purchase products successfully again using PayPal.

We are currently experiencing a service disruption with our PayPal integration. Users may be affected and notice an error message when attempting to pay with PayPal. We're investigating the cause and will provide an update as soon as possible. Our engineers have identified the problem and are currently working to fix it.

The issue impacting our OpenID Connect has been fixed and all services are operating as expected

A fix has been implemented and we are monitoring the results.

We are currently experiencing a service disruption with our OpenID Connect Authorization. Our engineers have identified the problem and are currently working to fix it.

Our engineers have completed all updates to these Application: Constant Contact and Aweber Apps are working as expected.

- Users may not be able to successfully connect new ConstantContact and AWeber accounts - API endpoints for these apps (creating contacts/subscribers and retrieving lists of them) for users with expired tokens may be impacted Our engineers are working on a quick update to these applications and we will continue updating this accordingly.

On August 7, 2024 around 12:00 PDT, the www.thinkific.com web page was temporarily down due to an outage with a third-party provider. The issue was resolved on their end, and everything is functioning as normal now and www.thinkific.com is accessible. We appreciate your patience while we sorted this out and apologize for any interruption to your day this may have caused.

We are continuing to monitor for any further issues.

We are currently experiencing a service disruption with our www.thinkific.com web page due to an outage from our third-party provider. Our third-party provider has launched a fix, and we are monitoring the stability of the website. We apologize for any inconvenience this may have caused.

On Wednesday, August 7th, 2024 around 13:30 EST , the Thinkific App experienced slow serving requests in /manage/courses page. We deployed a fix and users should now be able to successfully access the /manage/courses page. Everything is functioning as normal now. We appreciate your patience while we sorted this out and apologize for any interruption to your day.

Our engineers have implemented a fix, you should be able to access and manage your Courses now. We are still monitoring the results and keep updating the status accordingly.

Thinkific is a little slow serving requests in the Courses Page at the moment. Our engineers have identified the problem and are currently working to fix it.

We experienced a temporary disruption in the integration from our database to Thinkific Analytics reports. This resulted in the temporary delay of new data being pushed to Analytics reports. All data remained safe and unaffected, the disruption simply caused a delay in that data appearing in our Analytics reporting feature. The integration was quickly fixed and the backfilling of data to Thinkific Analytics is well underway and progressing smoothly.

On July 12, 2024 around 3:36PM -4:42PM PST, the Thinkific App experienced an issue where Communities were not able to be accessed. We deployed a fix and users should now be able to successfully access their communities. Everything is functioning as normal now. We appreciate your patience while we sorted this out and apologize for any interruption to your day.

We are continuing to investigate this issue.

We are currently experiencing a service disruption with our Communities feature. Users may be affected and notice their communities are not loading. We're investigating the cause and will provide an update as soon as possible.

Thinkific admins and some custom domain sites had a brief period of downtime, but we have identified and resolved the issue. Everything is functioning as normal now. Sorry for any inconvenience caused, and thanks for your patience!

Thinkific is currently experiencing time-out errors (522 error code) in the Admin and Student Dashboards for sites with Custom Domains. Our engineers have identified the problem and are currently implementing a solution. Everything should be back to normal soon!

Thinkific is currently experiencing time-out errors (522 error code) in the Admin and Student Dashboards for sites with Custom Domains. We are investigating the cause.

All orders, enrollments and videos are being processed without issues

We have implemented a fix and orders are progressively fulfilling again. Videos are also beginning to process successfully

We have identified the cause of the issue impacting some users where enrollments are delayed after checkout. Rest assured payments are going through successfully at the checkout, however, order fulfillment and enrollments are delayed hence users may not have access to their purchased products right away. This may also affect video processing on some sites where users will notice videos are taking a long time to process or still showing as Processing after a significant time.

We continue to investigate the issue impacting some users where enrollments are delayed after checkout. Rest assured payments are going through successfully at the checkout, however, order fulfillment and enrollments are delayed hence users may not have access to their purchased products right away. Users should avoid re-attempting the purchase of a product multiple times.

We continue to investigate the issue impacting some users where enrollments are delayed after checkout. We will have additional information in the next hour while we continue working on this.

We are investigating an issue where enrollments processing are delayed after the checkout process.

Thinkific had a brief period of downtime, but we have identified and resolved the issue. Everything is functioning as normal now. Sorry for any inconvenience caused, and thanks for your patience!

We are continuing to investigate this issue.

All users's page is down throwing 500 errors. Our engineers are currently investigating the cause. We should be back soon!

This incident has been resolved. We can confirm the payments of users who made purchases during the downtime period have all been processed successfully and users are now enrolled in their purchased products. Thank you for your patience as we resolved this!

A fix has been implemented and we are monitoring the results.

We have identified an issue where creators using Thinkific Payments may see their users unable to successfully complete their purchases. While payments are successful, users will see an error message at the checkout "Your payment was received but it is taking us longer than usual to complete your purchase. You will receive an email confirmation shortly." We are currently working on resolving this and will provide further updates soon.

This incident has been resolved! Some issues that users would have experienced include: - Seeing an error after a payment was processed and delay in seeing the user created and enrolled in the appropriate product - Delays in Zap triggering due to the event not processing - Bulk enrollments failing to process promptly - Delays in creating a new user - Delays in seeing a new order in the order report - Delays in video processing - Delays in receiving an email notification as a site admin or student and overall latencies. All systems are fully operational! We appreciate your patience during this incident and apologies for any inconvenience this might have caused.

A fix has been implemented and we are monitoring the results. Our backlog of events is still processing. We will keep you updated!

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue with the Thinkific app. Users may notice a delay in processing orders, email notifications not sending, slowness with bulk enrollment, video uploads/processing issues and others.

Thinkific was a little slow serving requests for a small period of time. Our engineers identified the problem, implemented a fix and everything is now back to normal. Sorry for any inconvenience caused, and thanks for your patience!

A fix has been implemented and we are monitoring the results - please note video uploads at this time may take a bit longer to process.

The issue has been identified and videos are progressively processing. Wistia is working through the backlog of videos.

We have identified an issue with our third-party video service provider, Wistia, affecting users' ability to upload and process videos. Users may experience delays with video processing.

This incident has been resolved. Users should be able to edit funnel pages without further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

The issue is resolved. Our website at www.thinkific.com is up and running now.

Part of our website at www.thinkific.com is currently down. Our engineers have identified the problem and are currently implementing a solution. Everything should be back to normal soon!

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Creators using Thinkific Payments are currently unable to update their account details. Users trying to set up Thinkific Payments will be temporarily unable to do so.

Our third-party video provider, Wistia, has recovered from a minor outage on their end which impacted video upload services on Thinkific. You may now resume uploading videos. Please see Wistia's status page here for further updates on their end here: https://status.wistia.com/

Thinkific is a little slow serving requests at the moment with our video play-back services. Our third-party video provider, Wistia, is currently experiencing a minor outage on their end which impacts video playback services on Thinkific. You may encounter issues with uploading videos/ video playback. Please see Wistia's status page here for further updates on their end here: https://status.wistia.com/

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and our Engineering team is working on a quick resolution.

Public API and our Branded and Thinkific Mobile Apps are currently down. Our engineers are currently investigating the cause. We should be back soon with more information.

Confirming here that access to Thinkific Certificates and Site Footer Code features has been working smoothly for all accounts. Our engineering team is continuing to work on generating any missed Student Certificates during this time

We are continuing to monitor for any further issues and working to issue certificates of course completions for impacted users.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

Some Thinkific sites (on Pro, Legacy Premium or Plus plans) have lost access to Thinkific Certificates and Site footer code features. Our engineering team is currently investigating the issue.

This incident has been resolved.

A fix has been implemented by our payments provider and we are now monitoring the results.

We are currently investigating this issue.

Thinkific was a little slow serving requests for a small period of time. Our engineers identified the problem, implemented a fix and everything is now back to normal. Sorry for any inconvenience caused, and thanks for your patience!

Thinkific is a little slow serving requests at the moment - you may notice 500 errors occurring for some courses in the course player. Our engineers have identified the problem and are currently working to fix it!

This incident has been resolved.

A fix has been implemented and our platform performance has stabilized - we are monitoring the results.

Thinkific is a little slow serving requests at the moment, as our host AWS is experiencing an incident which is also impacting the performance on our platform. Please see AWS's Status page here to keep up with updates on the fix on their end: https://health.aws.amazon.com/health/status We will continue to monitor the status of AWS and our platform health as well.

Our team has concluded that issues with uploading images, videos, pdf files etc. to a Thinkific site, and challenges with viewing certificates was due to an open issue with a vendor. At this time, the vendor has implemented a fix that should see the ability to complete file uploads, and view certificates be restored.

The file uploading is currently down. It is not possible to upload images, videos, pdf files, etc to your Thinkific site and the student certification is not viewable. Our engineering team has identified the root cause and is working with our vendor to remediate the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The Users Page is currently down. Our engineers have identified the problem and are currently implementing a solution. Everything should be back to normal soon!

This incident has been resolved.

We are continuing to monitor for any further issues.

Thinkific was a little slow serving requests for a small period of time, you may have seen a short delay in some processing with payments. Our engineers identified the problem, implemented a fix and are now monitoring our systems. Sorry for any inconvenience caused, and thanks for your patience!

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Thinkific is currently experiencing slow loading times. Our engineers are currently investigating the cause. We should be back soon!

We have implemented a fix and this issue is now resolved

The issue has been identified and a fix is being implemented.

Some users may be unable to access communities and site admins will see a 404 error when trying to access a community from the admin dashboard. Our engineers are currently investigating the issue.

This incident has been resolved.

We are continuing to work on a fix for this issue.

We are currently aware of a hosting issue impacting www.thinkific.com and others areas of the Thinkific app. We are working with our hosting providers to resolve this. Other possible manifestations of this outage include: - Videos taking longer to process when uploading in the video library - Thinkific Payments: Users may experience a delay in payment processing for purchases and refunds - Partner Portal: Some partners may experience login difficulties and difficulties creating new accounts - Mobile app experiencing degraded performance - Some zaps may not run as expected You can follow along with AWS' own status page here: https://health.aws.amazon.com/health/status

Issues with the mobile app and API have been identified and resolved. Everything is functioning as normal now. Sorry for any inconvenience caused, and thanks for your patience!

Thinkific is currently experiencing issues with the mobile app and some API-related functionality, such as the notifications API custom integrations that rely on API. Our engineers are currently investigating the cause.

Thinkific Payments: One-time payment purchases were not working due to a downstream issue with Stripe. Stripe engineers have identified the problem and have implemented a fix. One-time payments on Thinkific Payments are now working as expected. Payments are successfully being processed and any previously impacted payments have been fixed as of 06:54 UTC on June 1st.

Newly created one time Thinkific Payments are now being processed correctly as expected. The payments that received errors during this period are currently being fixed so that they will process as expected.

One-time payments on Thinkific Payments are currently not working. Our engineers have identified the problem and are currently implementing a solution. Everything should be back to normal soon!

This incident has been resolved.

The Google Social login is currently unavailable. Our engineers have identified the problem and are currently working to fix it.

This incident has been resolved.

Our engineers are working on a quick update to restore the Zoom app and the Constant Contact app.

Thinkific is experiencing an issue with the Constant Contact and Zoom apps. Users may not be able to successfully create new Zoom lessons or edit existing Zoom lessons from the Course builder. Users may experience connectivity issues with the Constant Contact app including installing the app. Our engineers are working on a quick update to these applications.

Our updates are now complete. Thinkific Analytics should now be accessible

Our engineers are working on a quick update to the Thinkific Analytics page. The page will be temporarily unavailable

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Thinkific and the Thinkific App Store are currently down. Our engineers have identified the problem and are currently implementing a solution. Everything should be back to normal soon!

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

A fix has been implemented and we are monitoring the results.

Users Exports are not being delivered. As a workaround, please unselect the 'Referred by' column when generating the Users Export.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Thinkific is a little slow serving certain requests (Users and Order Tables, Notifications delivery time) at the moment. Our engineers are aware of the problem and are investigating it.

This incident has been resolved.

A fix has been implemented by Filestack and you should now be able to access all Thinkific product functionality as expected.

Thinkific product functionality such as public certificate pages and course card image uploads is currently impacted. Our engineers have identified the problem and everything should be back to normal soon!

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Thinkific.com is currently down (our Application, Creator and Student experience are not impacted). Our engineers are currently investigating the cause. We should be back soon!

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Thinkific is a little slow serving requests at the moment. Our engineers are aware of the problem and are investigating it.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating.

Thinkific Public APIs have fully recovered. The problem has been fixed.

A fix has been implemented and service is now recovering.

Thinkific Public APIs are unavailable at the moment. Our engineers are aware of the problem and are investigating it.

A fix has been implemented for Video Library, Assignments and User Filters and all results should now be returning as expected.

A fix has been implemented for Video Library, Assignments and User Filters and all results should now be returning as expected.

We have identified an issue where the Video Library, Assignments and User Filters are not returning the full results of videos, assignments, users available when accessed. Specific records not displaying can be searched for using name or email depending on the page and are still readily available. A fix is in the process of being deployed

We are investigating an issue where the Video Library, Assignments and User Filters are not returning the full results of videos, assignments, users available when accessed. Specific records not displaying can be searched for using name or email depending on the page and are still readily available.

Videos should now have been loading in the course player and be accessible in the video library for some time. We continue to monitor this issue very closely but everything is now operational

Videos should now be loading in the course player and be accessible in the video library. We continue to monitor this issue very closely.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue where videos are failing to load and play in the course player as well as the video library displaying 500 error when trying to edit a video.

This incident has been resolved. Videos should be loading the course player successfully and accessible in the video library.

A fix has been implemented and we are monitoring the results.

The issue has been identified and we are currently working on implementing a fix.

Videos in the Course Player are failing to load and returning 500 error. The Video Library is also returning a 500 error. Our engineers are currently investigating the cause.

This incident has been resolved.

A fix has been implemented and we are now monitoring the results.

Some students are unable to complete Course purchases from the checkout. Our engineers are aware of the problem and are investigating it.

This incident has been resolved. You should now see your community posts and be able to edit your communities without any further issue.

A fix has been implemented and we are monitoring the results.

Thinkific is is experiencing an issue where communities cannot be edited and are missing posts. Our engineers have identified the problem and are currently working to fix it.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Thinkific is a little slow serving requests at the moment. Our engineers are aware of the problem and are investigating it. Thanks so much for your patience while we work on this.