TextExpander

Is TextExpander Down Right Now? Check if there is a current outage ongoing.

TextExpander is currently Operational

Last checked from TextExpander's official status page

Historical record of incidents for TextExpander

Report: "https://textexpander.com is down"

Last update
investigating

We are currently experiencing an issue with our marketing site. All other TextExpander applicatons are running correctly.

Report: "Performance slowdowns"

Last update
investigating

We are currently investigating an issue that is causing slowdowns with TextExpander management tools.

Report: "Outage"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating an outage with our servers.

Report: "TextExpander Mac Client Hanging Other Applications"

Last update
resolved

This incident has been resolved.

monitoring

We are continuing to monitor for any further issues.

monitoring

We have made some changes and are monitoring the situation.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are continuing to investigate this issue.

investigating

We're aware of a conflict between TextExpander and other Mac apps, most notably Adobe and Microsoft products. This issue is a top priority for our engineering team. In the meantime, please report any issues to support@textexpander.com. The more info we have, the faster we can fix it. Thanks!

Report: "May be impacted by issues with AWS us-east-1"

Last update
resolved

After a period of monitoring, all systems are operating normally. If you continue to experience any issues with the service, please reach out to support@textexpander.com.

monitoring

We are seeing the AWS services availability being restored. Customers should now be able to sign into app.textexpander.com. We continue to monitor the situation.

investigating

We are aware that there are increased error rates on Amazon Web Services (AWS) us-east-1 which may impact availability of app.textexpander.com temporarily. This can include signing into the app.textexpander.com web application. At this time we are not seeing issues with TextExpander application functionality. We are monitoring the situation.

Report: "May be impacted by issues with AWS us-east-1"

Last update
resolved

Sign in and Public Snippets are now available. AWS reports they have resolved their network-related issue. There are some residual effects of the AWS outage we are monitoring, but those do not affect access to or use of TextExpander. If you encounter anything unexpected, please contact support: https://textexpander.com/contact

monitoring

Services are beginning to recover. Public snippets and sign in are available to some users. AWS has not fully resolved the outage, but they appear to be making progress.

monitoring

Public Snippets and sign in are presently down due to the AWS outage. We are monitoring the situation and expect that once the AWS issue is resolved these services will resume operation normally.

monitoring

We are aware that there are increased error rates on us-east-1 which may impact availability of app.textexpander.com temporarily. We are monitoring the situation.

Report: "Unable to sign in on app.textexpander.com or via SSO"

Last update
resolved

This incident has been resolved.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating an issue where users are unable to sign in to the web app (app.textexpander.com) or to sign in to the client apps via SSO.

Report: "Encountering database issues"

Last update
resolved

The database has recovered and clients are syncing properly again. We will continue to monitor the situation.

investigating

We are encountering issues with our database. The client software may appear offline as a result, and the app.textexpander.com site may not be functional. We are actively investigating and will post again when we know more.

Report: "New sign-ins failing"

Last update
resolved

This incident has been resolved.

monitoring

We believe the issue has been resolved. We will continue to monitor the servers for any new incidents.

identified

We recently learned that there is a problem with new sign-ins failing. We have identified the cause and hope to have it resolved within a few minutes.

Report: "Server Connectivity Issues"

Last update
resolved

We believe we've resolved this issue. If you encounter further trouble accessing the server, please contact support: https://textexpander.com/contact

investigating

We are investigating an issue with connectivity to the TextExpander server. If you see an unusual error, please wait a few moments and try again.

Report: "Excessive Server Load"

Last update
resolved

We've added capacity, and server operations are functioning normally. Our apologies for any inconvenience.

investigating

We are experiencing excessive server load, which may result in errors indicating no endpoint is available to serve a given request. We are deploying additional resources to address this.

Report: "Monitoring Server Performance"

Last update
resolved

We've resolved this issue.

monitoring

We've seen some problematic server performance and 503 errors. These typically resolve within 5 minutes or so. We're monitoring the situation to ensure stability. Sorry for any inconvenience.

Report: "Connectivity / Performance Issues"

Last update
resolved

We've resolved this issue, and the servers are running normally.

monitoring

We've noticed some connectivity / performance issues this morning. We are actively working on resolving these.

Report: "Problem connecting from iPhone"

Last update
resolved

This incident was resolved in v4.1.1 of TextExpander for iPhone and iPad. If you've not already, please update to solve it,

identified

We've identified the problem, and we've submitted TextExpander 4.1.1 to the App Store. It's currently Waiting for Review.

investigating

The iPhone 4.1 app is having problems signing in to TextExpander.com, and gives a "still trying to connect" message. We are investigating this now. As a workaround press the home button from that screen; then double click the home button and swipe the app off the display to force quit it. Launching TextExpander again will connect. The iPad 4.1 app does not have the same issue.

Report: "Degraded Performance"

Last update
resolved

This incident has been resolved.

monitoring

We are monitoring performance of the TextExpander server to ensure there are no outstanding issues.

investigating

We are seeing somewhat degraded performance of the TextExpander server. It appears to be self-resolving.