Temporal

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Temporal is currently Operational

Last checked from Temporal's official status page

Historical record of incidents for Temporal

Report: "External metrics outage"

Last update
investigating

Users ingesting metrics via Temporal Cloud's metrics endpoint will see no data

Report: "Investigating issue for namespaces in GCP regions"

Last update
investigating

We are currently investigating this issue.

Report: "Some customers in AWS regions may experience delays in visibility task processing"

Last update
investigating

We are currently investigating this issue. Workflow execution is unaffected.

Report: "Audit log delivery delayed"

Last update
resolved

This incident has been resolved.

identified

The delivery of audit logs for cloud events stopped publishing at 2025-05-30T17:54:00Z. The problem has been identified and a fix is actively being deployed. Once deployed, all events will be backfilled.

Report: "Audit log delivery delayed"

Last update
Resolved

This incident has been resolved.

Identified

The delivery of audit logs for cloud events stopped publishing at 2025-05-30T17:54:00Z. The problem has been identified and a fix is actively being deployed. Once deployed, all events will be backfilled.

Report: "Some customers in ap-south-2 (AWS) may experience elevated API latencies"

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resolved

This incident has been resolved.

identified

A network issue has been identified by the cloud provider that is actively being investigated.

Report: "Some customers in ap-south-2 (AWS) may experience elevated API latencies"

Last update
Resolved

This incident has been resolved.

Identified

A network issue has been identified by the cloud provider that is actively being investigated.

Report: "New Customer Onboarding Issue"

Last update
resolved

The issue is fixed. New customers should be able to onboard without a problem.

identified

New customers may experience temporary delays signing up for Temporal Cloud.

Report: "Services running hot in US-E-1"

Last update
resolved

Note that the system had no errors; this was due to pure demand spike. Performance has returned to nominal levels, we will watch carefully as always.

investigating

We have added capacity, performance has improved, and we are continuing to monitor.

investigating

Some customers may experience higher-than-usual latencies

Report: "New customer onboarding issue"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

The new customer onboarding has some issue.

Report: "Some customers in us-east-1 (AWS) may experience elevated API latencies"

Last update
resolved

This incident has been resolved.

investigating

We have resolved the original source of this problem, and are working to isolate the workflows involved, and will be contacting any affected customers with more specific information.

investigating

In addition, we currently believe a small number of workflows may be stuck. Research is ongoing.

investigating

We are currently investigating this issue.

Report: "Customers are experiencing issues logging into Temporal Cloud UI"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

This is due to our downstream provider Auth0: https://status.auth0.com/incidents We are working closely with them to get updates and mitigate this issue

investigating

We are currently investigating this issue.

Report: "Some customers in us-east-1 (AWS) may experience elevated API latencies"

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resolved

This incident has been resolved.

identified

Some customers in us-east-1 (AWS) may experience elevated API latencies.

Report: "Customers in AWS eu-west-1 may experience elevated latencies and error rates"

Last update
postmortem

On April 4th, 2025, Temporal Cloud in AWS eu-west-1 experienced a service outage from 1647 UTC to 1717 UTC. During this 30 minute window all customers of this region saw high API latencies and a peak gRPC error rate of 87%. The root cause was a latent internal TLS configuration change that had previous rolled out to the cell, with the trigger being an unrelated History service restart during a WAL rollout. As each History service restarted more and more of the overall service pool was unable to connect to the WAL and cell performance and availability deteriorated. The issue was mitigated by reverting the latent configuration change. After which we identified the sequence of events which lead to the configuration change laying dormant instead of being immediately applied and have instituted process improvements to prevent it from happening in the future.

resolved

This incident has been resolved.

investigating

Some customers in AWS eu-west-1 may experience elevated API latencies

Report: "Some customers in AWS ap-south-1 may experience elevated latencies and error rates"

Last update
resolved

This incident has been resolved.

monitoring

The fix has been rolled out and we are seeing recoveries to latencies/errors

identified

The hotfix is currently being rolled out to the impacted cluster

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue

Report: "Some customers may experience errors when attempting to log in to cloud.temporal.io"

Last update
resolved

This incident has been resolved.

investigating

Some users may experience errors when attempting to log in to cloud.temporal.io

Report: "Some customers in AWS us-west-2 may experience elevated visibility persistence latencies"

Last update
resolved

This incident has been resolved.

investigating

We are continuing to investigate this issue.

investigating

Some customers in aws us-west-2 may experience elevated visibility persistence latencies.

Report: "Some customers in AWS us-west-2 may experience elevated visibility persistence latencies"

Last update
resolved

This incident has been resolved.

monitoring

Latencies have returned to normal and we are monitoring the system.

investigating

Some customers in aws us-west-2 may experience elevated visibility persistence latencies.

Report: "Audit Log Delivery Delay"

Last update
resolved

The delivery of audit logs for any Cloud events that occurred between 3/26/2025 15:30 UTC and 3/27/2025 17:30 UTC was delayed. These audit logs have since been delivered to their destinations as of 3/28/2025 21:00 UTC

Report: "User Permission Updates Delay"

Last update
resolved

Any permission changs related to user creation/deletion/update were accepted by the system, but were not processed until 19:15 UTC

Report: "Some customers in AWS us-west-2 may experience elevated latencies"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

Report: "Some customers in the AWS us-west-2 region might notice a delay in the visibility API"

Last update
resolved

This incident has been resolved.

monitoring

We are seeing Visibility API latency improvements and anticipate an accelerating full recovery.

identified

The issue has been identified and we are working to scale the cluster further.

investigating

We are currently investigating this issue.

Report: "Some customers in the AWS us-west-2 region might notice a delay in the visibility API"

Last update
resolved

Visibility API latencies are fully recovered and the visibility task backlog has been drained.

monitoring

After a slight wobble Visibility API latencies are mostly recovered and we are working to process the backlog of visibility tasks ASAP. We will continue to monitor this until the backlog is fully drained.

investigating

We are currently investigating a regression back towards degraded visibility API performance. We will update again when we know more.

monitoring

Visibility API latency has improved and we are now working through the backlog of visibility tasks.

identified

We are waiting on the fix to fully rollout and anticipate that we will begin to see recovery soon.

identified

The issue has been identified and a fix is being implemented.

investigating

The issue is only with the visibility API and is not affecting workflows in anyway. We are investigating the issue.

Report: "Some customer of us-east-2 may see degraded Create/Delete/Update Namespace performance"

Last update
resolved

This incident has been resolved.

monitoring

The original incident was incorrectly reported as affecting us-east-1 when in fact it was only affecting us-east-2. We apologize for misreporting the incident, but it has been resolved.

monitoring

We are continuing to monitor for any further issues.

monitoring

We are continuing to monitor for any further issues.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "Higher latencies and error rate observed for some customers in us-east-1"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the result.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating the issue.

Report: "Some customers in AWS us-west-2 may experience elevated latencies"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the result.

investigating

Some customers in AWS us-west-2 may experience elevated latencies related to visibility task processing. The core system is not impacted.

Report: "Customers in GCP us-east4 experience unavailability of service"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

Customers in GCP us-east4 experience unavailability of service

Report: "Customers in GCP us-west1 experience unavailability of service"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and a fix is being implemented.

investigating

Customers in GCP us-west1 experience unavailability of service

Report: "Some customers in AWS us-east-1 may experience elevated API latencies"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and a fix is being implemented.

investigating

Some customers in AWS us-east-1 may experience elevated API latencies.

Report: "temporal.io website temporarily unavailable"

Last update
resolved

This is resolved.

monitoring

Issue is resolved, will monitor a bit.

investigating

http://temporal.io website is temporarily unavailable. Note: https://cloud.temporal.io/ is NOT impacted. Temporal Cloud service is NOT impacted.

Report: "Temporal Workflow Web UI not accessible for a subset of namespaces in AWS us-east-1"

Last update
resolved

Web UI functionality has been fully restored.

monitoring

We have remedied the issue and are monitoring to make sure web traffic remains healthy

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating the issue

Report: "Some customers in AWS us-east-1 may experience elevated API latencies"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

Report: "Namespace creation failed for some customers"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the system.

identified

We are continuing to work on a fix for this issue.

identified

A recent release of our control plane led to namespace creation failure for some of our customers. We have identified the issue and are rolling out a fix.

Report: "Increased latency and reduced availability for some customers in the AWS ap-south-1 (Asia Pacific (Mumbai))"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue.

Report: "Degraded response for some namespaces in ap-south-1 (Asia Pacific (Mumbai))"

Last update
resolved

This incident has been resolved.

identified

We believe that the service has fully recovered and are closing this incident

identified

Customers should be seeing significant recovery (not yet complete)

identified

We are continuing to work on a fix for this issue.

identified

We believe we have identified the cause of this incident and are taking remedial steps

Report: "Updates of namespace configuration via web UI are failing"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and a fix is being implemented.

investigating

Updates via tcld or API are working with no issue. Only web UI is affected.

investigating

We are currently investigating this issue.

Report: "Temporal service degradation in aws us-east-1 region for some customers"

Last update
resolved

Some Temporal cloud customers in the AWS us-east-1 region experienced elevated latency and reduced availability

Report: "Some customers in AWS us-east-2 may experience elevated API latencies"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the issue.

investigating

Some customers in AWS us-east-2 may experience elevated API latencies

Report: "Small number of customers in AWS ap-southeast-1 may experience an elevated rate of API errors"

Last update
resolved

This incident has been resolved.

identified

Please note that this is exclusively impacting requests from the Temporal Cloud UI.

investigating

Small number of customers in AWS ap-southeast-1 may experience an elevated rate of API errors

Report: "Namespace creation failed for some customers"

Last update
resolved

A recent release of our control plane led to namespace creation failure for some of our customers. We have since rolled back the release which mitigated the issue.

Report: "Storage billing for namespaces on GCP has been temporarily disabled."

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

Storage billing for namespaces on GCP has been temporarily disabled. We are working on a fix. In the meantime, storage costs might be inaccurate. Please know that there will be no charge for GCP namespace storage until this is resolved.

Report: "Some customers in AWS ap-south-1 may experience elevated API latencies"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

Some customers in AWS ap-south-1 may experience elevated API latencies.

Report: "Some customers might experience an inability to configure some aspects of their namespace."

Last update
resolved

This incident has been resolved.

identified

We are in the process of deploying a fix for this issue.

identified

We are continuing to work on a fix for this issue.

identified

Some customers might experience an inability to configure some aspects of their namespace. The issue has been identified and a fix is being implemented.

Report: "Permission updates to newly created namespaces are delayed."

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being deployed.

investigating

Namespace permission updates are delayed.

Report: "Customers in us-east-1 may experience elevated rate of API errors"

Last update
resolved

This incident has been resolved.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and we are working on the fix

investigating

Customers in us-east-1 may experience elevated rate of API errors since 17:30 UTC

Report: "Customers in us-east-1 may experience elevated API latencies"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we see recovery

identified

We have identified the issue and applying the fix to mitigate it

investigating

Customers in us-east-1 may experience elevated API latencies.

Report: "Customers in us-east-1 may experience elevated API latencies"

Last update
resolved

This incident has been resolved.

monitoring

The fix has been implemented, and we are seeing signs of recovery.

identified

Customers in us-east-1 may experience elevated API latencies starting 18:30 UTC

Report: "High error rate and latency observed in us-east-1"

Last update
resolved

This incident has been resolved.

Report: "Namespace creation, updates and deletes are currently broken"

Last update
resolved

This incident has been resolved.

monitoring

We are starting to see successful namespace operations going through

investigating

We are continuing to investigate this issue. This appears to be related to an ongoing AWS STS outage

investigating

We are continuing to investigate this issue. This appears to be related to an ongoing AWS STS outage

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue.

Report: "High latency and timeouts in us-east-1."

Last update
resolved

This incident has been resolved.

monitoring

Our vendor has identified and resolved the issue in us-east-1.

investigating

Some customers may be experiencing high latency and occasional timeouts in us-east-1. We are investigating with our vendor.

Report: "High latency and timeouts in us-east-1"

Last update
resolved

The issue has been fully resolved and all customer should be experiencing normal latency in us-east-1.

monitoring

Our vendor has identified and resolved the issue and we are seeing full recovery across us-east-1. We will continue to monitor the regions health for a while longer.

investigating

Some customers may be experiencing high latency and occasional timeouts in us-east-1. We are investigating with our vendor.

Report: "Customers in us-east-1 may experience elevated API latencies and error rates."

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate the issue.

investigating

We are continuing to investigate the issue.

investigating

Customers in us-east-1 may experience elevated API latencies and error rates.

Report: "Web UI shows 500 errors"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

Users experience 500 errors when trying to access web UI.

Report: "Elevated latencies observed in us-east-1"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Some customers in us-east-1 may experience elevated API latencies"

Last update
resolved

Some customers in us-east-1 may experience elevated API latencies. Impacted time window: 13:09 ~ 13:17 UTC