Tellent

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Historical record of incidents for Tellent

Report: "Recruitee Integrations down"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

The Integrations services are currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

Report: "Recruitee Integrations down"

Last update
Resolved

This incident has been resolved.

Identified

The issue has been identified and a fix is being implemented.

Investigating

The Integrations services are currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

Report: "Recruitee API down"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

Report: "Recruitee API down"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

Report: "Recruitee & Careers slow to respond"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The Recruitee platform is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

Report: "Recruitee mailbox issues"

Last update
resolved

This incident has been resolved.

identified

The issue was identified and we are working closely with 3rd party provider for quick resolution

Report: "Recruitee mailbox issues"

Last update
resolved

This incident has been resolved.

identified

The issue was identified and we are working closely with 3rd party provider for quick resolution

investigating

Some Recruitee users have been experiencing mailbox related issues, impacting ability to send or recieve emails. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

Report: "Recruitee slow to respond"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

The Recruitee is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

Report: "Partial outage of Recruitee BI"

Last update
resolved

We have restored the instance from the latest backup due to a hardware issue that caused corruption. Any missing data has been successfully resynced. The system is now fully operational.

identified

We identified partial outage on one of our Business Intelligence instances and working closely with the provider to resolve the issue as soon as possible.

Report: "Issues with marketing site"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We are currently experiencing issues with our marketing site provider. Some users might experience issues loading https://recruitee.com website. In order to access our application, please navigate directly to https://app.recruitee.com

Report: "Recruitee API down"

Last update
resolved

This incident has been resolved.

investigating

We are continuing to investigate this issue.

investigating

The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

Report: "Recruitee API down"

Last update
resolved

One of the databases entered incorrect state, the issue has been identified and patch got applied.

Report: "Careers analytics performance degradation"

Last update
resolved

Careers analytics is back to its operational state after the fix

monitoring

We have spotted memory pressure on careers analytics service. Fix has been applied.

Report: "Recruitee API down"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

Report: "Incomplete candidate data due to data processing"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We're currently experiencing delays in our data processing, which may impact the accuracy of data displayed in the candidates' list, listing incomplete data for some customers. Please note that no data has been lost. It is taking longer to process. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

Report: "Data Processing Delays"

Last update
resolved

This incident has been resolved.

identified

We're experiencing an increased delay in the processing of background jobs. As a result, our search results and candidates section might not be up to date.

Report: "API response time slow"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

The Recruitee API is currently experiencing performance issues, and may be causing pages to be slow, unresponsive or showing connectivity issues. We're investigating the cause and will provide an update as soon as possible.

Report: "Mailing issues"

Last update
resolved

This incident has been resolved.

identified

We are currently experiencing issues with sending emails due to a major outage in our mailing provider (Mailgun). Mailgun status page: https://status.mailgun.com/ issue: https://status.mailgun.com/incidents/gcm3zw1lvfl4

Report: "Data processing delays"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We're experiencing an increased delay in the processing of search indexing background jobs. As a result, some changes in search might be visible with a delay.

Report: "Data processing delays"

Last update
resolved

This incident has been resolved.

identified

We're experiencing an increased delay in the processing of search indexing background jobs. As a result, some changes in search might be visible with a delay.

Report: "Email syncing with Outlook (Microsoft Graph API)"

Last update
resolved

This incident has been resolved.

identified

Due to API changes in Microsoft Graph API, we're experiencing email syncing issues with some Outlook mailboxes. We are monitoring the situation and implementing a workaround.

Report: "Data processing delays"

Last update
resolved

This incident has been resolved.

investigating

We're experiencing an increased delay in the processing of search indexing background jobs. As a result, some changes in search might be visible with a delay.

Report: "Data processing delays"

Last update
resolved

This incident has been resolved.

identified

We're experiencing an increased delay in the processing of search indexing background jobs. As a result, some changes in search might be visible with a delay.

Report: "Recruitee API down"

Last update
resolved

This incident has been resolved.

investigating

The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

Report: "API response time slow"

Last update
resolved

Issue has been resoved

monitoring

The fix is implemented we are monitoring the performance.

identified

The issue has been identified and a fix is being implemented.

investigating

The Recruitee API is currently experiencing performance issues, and may be causing pages to be slow, unresponsive or showing connectivity issues. We're investigating the cause and will provide an update as soon as possible.

Report: "Email syncing with Outlook (Microsoft Graph API)"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We're experiencing email syncing issues with some Outlook mailboxes. We are monitoring the situation and looking for the root cause.

Report: "Careers down"

Last update
resolved

This incident has been resolved.

investigating

Careers are currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

Report: "API response time slow"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

identified

The issue has been identified and a fix is being implemented.

investigating

The Recruitee API is currently experiencing performance issues, and may be causing pages to be slow, unresponsive or showing connectivity issues. We're investigating the cause and will provide an update as soon as possible.

Report: "API response time slow"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

monitoring

We are continuing to monitor for any further issues.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

The Recruitee API is currently experiencing performance issues, and may be causing pages to be slow, unresponsive or showing connectivity issues. We're investigating the cause and will provide an update as soon as possible.

Report: "Global notifications turned off"

Last update
resolved

This incident has been resolved.

monitoring

Global notifications will be turned off for all users until further notice. Users are still able to reach user related activities from candidate profiles.

Report: "Data Processing Delays"

Last update
resolved

This incident has been resolved.

identified

We're experiencing an increased delay in the processing of background jobs. As a result our application is responding slower than usual. We're working on a fix to clear the backlog. No data loss has occurred.

Report: "Incomplete candidate data due to data processing"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We're currently experiencing delays in our data processing, which may impact the accuracy of data displayed in the candidates' list, listing incomplete data for some customers. Please note that no data has been lost. It is taking longer to process. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

Report: "Integrations down"

Last update
resolved

Integrations are currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.

Report: "Notification systems down"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

Currently we are experiencing issues with sending notificatnions (to slack, web and mobile), in app mentions and system emails

Report: "Issue with mailing system"

Last update
resolved

This incident has been resolved.

identified

We are encountering problems with sending emails through our mailing functionality. We're working to resolve this as soon as possible. We apologize for any inconvenience caused.

Report: "Issues with automated actions"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are experiencing issues with automated actions. We're working to resolve this as soon as possible. We apologize for any inconvenience caused.

Report: "Issues with automated actions"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are experiencing issues with automated actions. We're working to resolve this as soon as possible. We apologize for any inconvenience caused.

Report: "API response time slow"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

The Recruitee API is currently experiencing performance issues, and may be causing pages to be slow, unresponsive or showing connectivity issues. We're investigating the cause and will provide an update as soon as possible.

Report: "API response time slow"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The Recruitee API is currently experiencing performance issues, and may be causing pages to be slow, unresponsive or showing connectivity issues. We're investigating the cause and will provide an update as soon as possible.

Report: "Issues with marketing site provider"

Last update
resolved

This incident has been resolved.

monitoring

We are currently experiencing issues with our marketing site provider. Some users might experience issues loading https://recruitee.com website. In order to access our application, please navigate directly to https://app.recruitee.com

Report: "Issues with marketing site"

Last update
resolved

This incident has been resolved.

investigating

Due to technical update in our partner Weglot's services, our deeply integrated localized website is not functioning at 100%. Our recruitee.com/fr, recruitee.com/nl, recruitee.com/de sections are currently unaccessible. We are working closely with the Weglot tech team on solving this as soon as possible.

Report: "Recruitee slow to respond"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The Recruitee is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

Report: "API response time slow"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "API response time slow"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "Recruitee slow to respond"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The Recruitee is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

Report: "Recruitee slow to respond"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue.

Report: "Issues with Calendar events"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "Email Receiving and Sending Issues"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We are currently experiencing issues with our email provider, which is preventing emails from being received or sent from our system. We will update you on the progress and notify you once the issue is resolved.

Report: "Recruitee slow to respond"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The Recruitee is currently experiencing performance issues, and may be causing pages to be slow to load. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

Report: "Recruitee slow to respond"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The Recruitee is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

Report: "Issues with marketing site"

Last update
resolved

This incident has been resolved.

investigating

We are currently experiencing issues with our marketing site provider. Some users might experience issues loading https://recruitee.com website. In order to access our application, please navigate directly to https://app.recruitee.com