Teleport

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Last checked from Teleport's official status page

Historical record of incidents for Teleport

Report: "Teleport v17.3.0 RPM is no longer accessible, please use v17.3.1"

Last update
resolved

This incident has been resolved.

monitoring

A bug in the Teleport v17.3.0 RPM was discovered that could lead to Teleport services stopping if the system is rebooted after upgrading from an earlier version. The Teleport v17.3.0 RPM is no longer accessible, and Teleport v17.3.1 has been released. If you installed Teleport v17.3.0 from an RPM, we recommend updating to v17.3.1 before your system is rebooted to ensure continued availability. Details: https://github.com/gravitational/teleport/pull/52703

Report: "Invalid License Warning"

Last update
resolved

This incident has been resolved.

identified

We are aware of an issue impacting Teleport Enterprise licensing services. Upon logging into Teleport, users may see a prompt with the following message, “Invalid Teleport license”. Our Engineering team is working quickly to resolve this issue.

Report: "dashboard.gravitational.com Outage"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We believe this is related to a database connection issue and are working on a fix.

investigating

We are currently investigating an outage affecting: - dashboard.gravitational.com - get.gravitational.com - dashboard-api.gravitational.com

Report: "goteleport.com Unavailable"

Last update
resolved

Our upstream provider has indicated that this issue is resolved.

monitoring

We have seen recovery and are monitoring the situation. We will provide another update when our upstream provider confirms resolution

identified

We are continuing to work on a fix for this issue.

identified

Due to an issue with an upstream provider users my face increased latency, timeouts or unavailability when attempting to navigate https://goteleport.com

Report: "System Outage"

Last update
resolved

The system was unavailable after a wrong commit was deployed and had to be rolled back.

Report: "*.gravitational.com certificate expired"

Last update
resolved

All clear.

monitoring

New certs deployed. dashboard.gravitational.com and get.gravitational.com look to be working, but we're monitoring for the next 15 minutes.

identified

We've provisioned the new certificate and are deploying it.

investigating

Team alerted, we're provisioning and deploying a new certificate.

investigating

*.gravitional.com certificate expired. dashboard.gravitational.com and get.gravitational.com (backing teleport downloads) begin throwing certificate errors.

Report: "Teleport Downloads Throttled"

Last update
resolved

This incident has been resolved.

investigating

Our initial hypothesis (adding authentication to our s3 proxy) did not improve the download throttling. We're now investigating other potential mitigations, and continuing to discuss with AWS support In the interim, you may use a direct s3 https download to fetch artifacts: curl -O https://s3.amazonaws.com/clientbuilds.gravitational.io/teleport/8.1.4/teleport-8.1.4.pkg Our next update is anticipated around 2022-02-08 18:00 UTC (10:00 PST).

identified

We've identified part of an application that is making unauthenticated API calls to proxy requests to AWS S3. We believe high download volume caused AWS to identify this source of unauthenticated calls as abusive and throttle it. We're pursuing fixes on two fronts: 1) We've opened an AWS support ticket to temporarily suspend the throttling 2) We've began researching code changes to the application to have it use authenticated API calls to S3.

investigating

We're currently investigating slow download speeds (50kb/s) from get.gravitational.com.