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Last checked 2025-06-14T13:32:54.299Z from Teamtailor's official status page

Historical record of incidents for Teamtailor

Apr 16, 2025

Report: "Availability issue"

Last update 2025-04-16T11:10:07.287Z

resolved2025-04-16T11:10:07.269Z

This incident has been resolved.

monitoring2025-04-16T10:41:47.294Z

Response times are back to normal. We are monitoring the situation.

investigating2025-04-16T10:36:21.750Z

We are continuing to investigate this issue.

investigating2025-04-16T10:35:47.136Z

We are currently experiencing issues with slow response times on our EU-region. We are investigation the issue.

Mar 5, 2025

Report: "Intermittent availability issue"

Last update 2025-03-05T04:35:45.886Z

resolved2025-03-04T21:30:00.000Z

This incident has been resolved.

investigating2025-03-04T21:00:00.000Z

The issue has been identified and a fix is being implemented.

investigating2025-03-04T20:04:11.000Z

We are currently experiencing intermittent availability issues affecting Career Sites and the ATS backend in our EU region. Our team is actively investigating and implementing mitigations.

Oct 3, 2024

Report: "Problem to access career sites with custom dns name"

Last update 2024-10-03T20:43:17.140Z

resolved2024-10-03T20:43:17.121Z

Incident has been resolved and everything is deemed operational again. Thank you for your patience!

monitoring2024-10-03T20:35:15.416Z

Our service provider has found and corrected the issue, we are monitoring the issue for now.

investigating2024-10-03T20:06:31.000Z

Career sites using a teamtailor sub-domains (company-name.teamtailor.com) works as usual. We continue to investigate

investigating2024-10-03T20:05:47.126Z

We are currently experiencing problems to access career sites on with custom domain names

Aug 21, 2024

Report: "Experiencing some slowness"

Last update 2024-08-21T07:54:49.327Z

resolved2024-08-21T07:54:49.310Z

This incident has been resolved.

monitoring2024-08-21T07:10:51.612Z

A fix has been implemented and we are monitoring the results.

investigating2024-08-21T05:56:31.368Z

We are currently investigating this issue.

Aug 7, 2024

Report: "Delay in deliveries of notifications"

Last update 2024-08-07T10:53:32.069Z

resolved2024-08-07T10:53:32.057Z

This incident has been resolved.

monitoring2024-08-07T10:50:32.114Z

A fix has been implemented and we are monitoring the results.

identified2024-08-07T10:05:18.300Z

We are currently experiencing a delay in the delivery of notifications since yesterday. A correction for this is underway and should correct the issue later today.

Aug 5, 2024

Report: "We are experience slower response times in our system"

Last update 2024-08-05T09:39:36.991Z

resolved2024-08-05T09:39:36.974Z

This incident has been resolved.

monitoring2024-08-05T09:16:08.846Z

We are continuing to monitor for any further issues.

monitoring2024-08-05T09:15:22.262Z

A fix have been implemented and we are monitoring the systems.

identified2024-08-05T08:24:47.000Z

We have identified the issue and are working as fast as we can to get everything back online.

investigating2024-08-05T07:40:16.000Z

We are currently experience issues where the response time of our services are longer than normal. It might affect the availability of the ATS and Career sites.

Jun 26, 2024

Report: "Delays in delivering emails"

Last update 2024-06-26T14:36:55.644Z

resolved2024-06-26T14:36:55.631Z

Our provider resolved the issue on their end and our systems have caught up with the backlog. Apologies for the inconvenience.

monitoring2024-06-26T13:35:30.658Z

Our provider has fixed their issue, and emails are being delivered with slight delays.

investigating2024-06-26T13:09:11.535Z

Our service provider is experiencing some slowness delivering and receiving emails: http://status.flowmailer.net/. We are monitoring the situation to ensure no emails are lost and will be delivered.

May 28, 2024

Report: "Issues uploading files when applying for jobs"

Last update 2024-05-28T16:43:36.552Z

resolved2024-05-28T16:43:36.534Z

This incident has been resolved.

monitoring2024-05-28T14:14:06.382Z

A fix has been implemented and we are monitoring the results.

investigating2024-05-28T13:13:11.308Z

Currently we are having issues uploading files when applying for a job, we are looking at resolving this as soon as possible.

May 14, 2024

Report: "Delays in delivering emails"

Last update 2024-05-14T19:04:58.016Z

resolved2024-05-14T19:04:58.001Z

Our provider resolved the issue on their end and our systems have caught up with the backlog. Sorry for the inconvenience.

monitoring2024-05-14T15:13:37.458Z

Our provider has fixed their issue, and emails are being delivered with slight delays.

identified2024-05-14T13:08:01.124Z

Our service provider is experiencing some slowness delivering and receiving emails: http://status.flowmailer.net/. We are monitoring the situation to ensure no emails are lost and will be delivered.

investigating2024-05-14T12:54:14.190Z

We are currently seeing a increased processing time for email handling, we are investigating.

May 2, 2024

Report: "Delays in delivering emails"

Last update 2024-05-02T13:22:51.646Z

resolved2024-05-02T13:22:51.633Z

This incident has been resolved.

monitoring2024-05-02T12:58:41.594Z

A fix has been implemented and we are monitoring the results.

investigating2024-05-02T12:09:16.933Z

We are currently investigating this issue.

Apr 23, 2024

Report: "Not possible to view new images"

Last update 2024-04-23T11:57:18.017Z

resolved2024-04-23T11:57:17.998Z

This incident has been resolved.

monitoring2024-04-23T11:40:56.778Z

A fix has been implemented and we are monitoring the results.

identified2024-04-23T09:23:13.471Z

Since 13:47 CEST on the 22/04 our provider of image resizing has had networking issues. Because of this it hasn't been possible to transform new images and this causes new images to not be viewable in the ATS and on the careersites. Any uploaded file will still be stored, we are just unable to transform them to the required sizing.

Report: "Not possible to view new images"

Last update 2024-04-23T09:22:00.373Z

resolved2024-04-22T12:00:00.000Z

Apr 18, 2024

Report: "Experiencing slowness"

Last update 2024-04-18T14:24:11.091Z

resolved2024-04-18T14:24:11.077Z

This incident has been resolved.

investigating2024-04-18T14:19:08.024Z

We are currently investigating this issue.

Apr 10, 2024

Report: "Experiencing some slowness"

Last update 2024-04-10T14:20:24.691Z

resolved2024-04-10T14:20:24.675Z

This incident has been resolved.

monitoring2024-04-10T14:06:19.981Z

A fix has been implemented and we are monitoring the results.

investigating2024-04-10T13:55:32.105Z

We are currently investigating this issue.

Feb 29, 2024

Report: "Issues delivering and receiving emails"

Last update 2024-02-29T12:18:29.134Z

resolved2024-02-29T12:17:40.490Z

This incident has been resolved.

monitoring2024-02-29T12:17:30.000Z

Our provider has fixed their issue, and emails are being delivered with slight delays.

investigating2024-02-29T11:58:45.852Z

Our service provider is having technical issues: http://status.flowmailer.net/. Emails will not be delivered until the issues are resolved.

Feb 8, 2024

Report: "Issues accessing Teamtailor"

Last update 2024-02-08T15:40:08.386Z

resolved2024-02-08T15:40:08.366Z

This incident has been resolved.

monitoring2024-02-08T14:34:06.772Z

A fix have been implemented and we are monitoring the situation.

monitoring2024-02-08T14:33:36.001Z

A fix has been implemented and we are monitoring the results.

investigating2024-02-08T12:40:18.000Z

We are continuing to investigate this issue.

investigating2024-02-08T12:27:05.000Z

We are currently investigating this issue.

Dec 21, 2023

Report: "Issues delivering and receiving emails"

Last update 2023-12-21T07:43:20.213Z

resolved2023-12-21T07:43:20.199Z

This incident has been resolved.

monitoring2023-12-20T18:30:07.387Z

Our provider has fixed their issue, and emails are being sent and received with normal timings.

investigating2023-12-20T13:56:35.993Z

Our service provider is experiencing some slowness delivering and receiving emails: http://status.flowmailer.net/. We are monitoring the situation to ensure no emails are lost and will be delivered.

Dec 6, 2023

Report: "Intermittent connection issues"

Last update 2023-12-06T14:53:35.975Z

resolved2023-12-06T14:53:35.959Z

This incident has been resolved.

monitoring2023-12-06T13:53:56.495Z

A fix has been implemented and we are monitoring the results.

identified2023-12-06T13:53:22.772Z

The issue has been identified and a fix is being implemented.

investigating2023-12-06T10:39:46.322Z

We are currently investigating this issue.

Nov 23, 2023

Report: "Issues accessing Teamtailor"

Last update 2023-11-23T11:38:37.715Z

resolved2023-11-23T11:38:37.700Z

This incident has been resolved.

investigating2023-11-23T11:32:49.852Z

We are currently investigating this issue.

Report: "Delays in background jobs"

Last update 2023-11-23T10:58:59.347Z

resolved2023-11-22T22:00:00.000Z

We experienced an issue with our background job processing system between 23:18 CET and 07:07 CET. Due to a configuration error, background jobs could not be started. This resulted in delays in various services such as sending and receiving emails/sms, triggers, and other features. We have made changes to prevent this from happening again and also improved monitoring.

Nov 14, 2023

Report: "Issues accessing Teamtailor"

Last update 2023-11-14T16:11:22.059Z

resolved2023-11-14T16:11:22.035Z

This incident has been resolved.

monitoring2023-11-14T15:01:41.643Z

A fix has been implemented and we are monitoring the results.

investigating2023-11-14T14:51:19.270Z

We are currently investigating this issue.

Nov 8, 2023

Report: "Issues accessing Teamtailor"

Last update 2023-11-08T14:21:32.511Z

resolved2023-11-08T14:21:32.494Z

This incident has been resolved.

monitoring2023-11-08T14:17:05.962Z

A fix has been implemented and we are monitoring the results.

investigating2023-11-08T14:13:03.780Z

We are currently investigating this issue.

Oct 25, 2023

Report: "Issues loading analytics"

Last update 2023-10-25T13:56:40.619Z

resolved2023-10-25T13:56:40.605Z

This incident has been resolved.

investigating2023-10-25T12:55:34.906Z

We are currently investigating this issue.

Sep 27, 2023

Report: "Issues purchasing promotions for job ads"

Last update 2023-09-27T12:11:30.399Z

resolved2023-09-26T11:30:00.000Z

There were issues purchasing promotions for job ads during a couple of hours. Please check the section Ongoing promotions to see that your preferred promotions are active.

Sep 25, 2023

Report: "Issues loading candidate bank"

Last update 2023-09-25T16:11:19.274Z

resolved2023-09-25T16:11:19.261Z

This incident has been resolved.

investigating2023-09-25T14:29:04.187Z

We are currently investigating this issue.

Sep 20, 2023

Report: "Issues loading candidate bank"

Last update 2023-09-20T15:37:02.931Z

resolved2023-09-20T15:37:02.918Z

This incident has been resolved.

monitoring2023-09-20T15:25:09.644Z

We are continuing to monitor for any further issues.

monitoring2023-09-20T15:21:58.029Z

A fix has been implemented and we are monitoring the results.

identified2023-09-20T14:53:28.531Z

The issue has been identified and a fix is being implemented.

investigating2023-09-20T14:34:51.217Z

We are currently investigating this issue.

Jul 26, 2023

Report: "Realtime messaging - External Service Provider"

Last update 2023-07-26T08:17:15.959Z

resolved2023-07-26T08:17:15.945Z

Everything is back to normal

monitoring2023-07-26T07:35:45.136Z

External provider has corrected the issue with their service, we will keep monitoring.

identified2023-07-26T07:30:54.224Z

Issue has been identified and provider has been contacted.

investigating2023-07-26T07:30:22.352Z

An external service provider is having issues with their service. We are investigating and gauging the impact. Currently there is a degraded performance of our application.

Jun 7, 2023

Report: "Issues accessing Teamtailor"

Last update 2023-06-07T13:43:39.299Z

resolved2023-06-07T13:43:39.283Z

This incident has been resolved.

investigating2023-06-07T13:31:40.919Z

We are currently investigating this issue.

May 25, 2023

Report: "Experiencing some slowness"

Last update 2023-05-25T09:58:28.858Z

resolved2023-05-25T09:58:28.846Z

This incident has been resolved.

monitoring2023-05-25T09:19:45.551Z

A fix has been implemented and we are monitoring the results.

investigating2023-05-25T08:48:29.839Z

We are currently investigating this issue.

May 3, 2023

Report: "Resume parser issues"

Last update 2023-05-03T12:53:56.054Z

resolved2023-05-03T06:00:00.000Z

Our resume parser service had partial outage in their services: https://status.hrflow.ai/ between 8:00 - 14:00 (CET) causing issues parsing resumes in the ATS. The incident has now been resolved at their end and parsing is working like it should again.

Apr 12, 2023

Report: "Experiencing some slowness"

Last update 2023-04-12T09:58:29.385Z

resolved2023-04-12T09:58:29.369Z

This incident has been resolved.

investigating2023-04-12T09:12:35.075Z

We are currently investigating this issue.

Apr 11, 2023

Report: "Experiencing some slowness"

Last update 2023-04-11T10:02:49.191Z

resolved2023-04-11T10:02:49.178Z

This incident has been resolved.

monitoring2023-04-11T09:35:16.641Z

A fix has been implemented and we are monitoring the results.

investigating2023-04-11T09:28:50.143Z

We are currently investigating this issue.

Apr 7, 2023

Report: "Degraded performance"

Last update 2023-04-07T07:40:50.556Z

resolved2023-04-07T07:40:50.543Z

All systems operational

monitoring2023-04-07T07:18:05.006Z

Issue has been remediated. Monitoring status of site.

identified2023-04-07T06:41:27.702Z

The issue has been located and we are working to mitigate it.

investigating2023-04-07T06:41:06.746Z

The issue has been located and we are working to mitigate it.

investigating2023-04-07T06:40:36.525Z

We are currently seeing degraded performance on one of our services.

Mar 14, 2023

Report: "Degraded performance"

Last update 2023-03-14T14:17:01.824Z

resolved2023-03-14T14:17:01.808Z

This incident has been resolved.

monitoring2023-03-13T15:46:10.091Z

A fix has been implemented and we are monitoring the results.

investigating2023-03-13T13:56:13.931Z

We are currently investigating this issue.

Mar 13, 2023

Report: "Experiencing some slowness"

Last update 2023-03-13T10:28:55.786Z

resolved2023-03-13T10:28:55.770Z

This incident has been resolved.

investigating2023-03-13T10:12:31.766Z

We are currently investigating this issue.

Mar 7, 2023

Report: "Experiencing some slowness"

Last update 2023-03-07T11:03:00.324Z

resolved2023-03-07T11:03:00.308Z

This incident has been resolved. We'll continue to monitor the performance.

investigating2023-03-07T09:52:59.235Z

We are currently investigating this issue.

Feb 8, 2023

Report: "Delays in reporting of inbound emails"

Last update 2023-02-08T20:54:47.857Z

resolved2023-02-08T20:54:47.834Z

This incident has been resolved.

investigating2023-02-08T15:37:33.021Z

We've reached out to our service provider regarding this issue

Jan 17, 2023

Report: "Experiencing some slowness"

Last update 2023-01-17T14:44:01.939Z

resolved2023-01-17T14:44:01.921Z

This incident has been resolved. We'll continue to monitor the performance.

investigating2023-01-17T14:07:09.381Z

We are currently investigating this issue.

Report: "Experiencing some slowness"

Last update 2023-01-17T11:15:14.522Z

resolved2023-01-17T11:15:14.503Z

This incident has been resolved.

investigating2023-01-17T10:09:30.608Z

We are currently investigating this issue.

Jan 10, 2023

Report: "Issues accessing Teamtailor"

Last update 2023-01-10T16:47:15.939Z

resolved2023-01-10T16:47:15.926Z

This incident has been resolved.

investigating2023-01-10T16:44:04.051Z

We are continuing to investigate this issue.

investigating2023-01-10T16:29:47.153Z

We are continuing to investigate this issue.

investigating2023-01-10T16:26:21.247Z

We are currently investigating this issue.

Dec 13, 2022

Report: "Issues converting pdfs"

Last update 2022-12-13T07:33:13.094Z

resolved2022-12-12T16:32:30.000Z

This incident has been resolved.

investigating2022-12-12T16:32:07.000Z

The pdf converter is now back and working as intended.

investigating2022-12-12T15:52:50.127Z

We're currently experiencing issues with our pdf converter. We are investigating the issue and looking to get it back up and running asap.

Dec 8, 2022

Report: "Experiencing some delays"

Last update 2022-12-08T15:13:27.172Z

resolved2022-12-08T15:13:27.156Z

This incident has been resolved.

identified2022-12-08T14:52:07.376Z

The issue has been identified and a fix is being implemented.

investigating2022-12-08T14:48:00.292Z

We are experiencing some delays when sending emails and doing certain activities in the ATS. We are currently investigating this issue.

Nov 28, 2022

Report: "Experiencing some slowness"

Last update 2022-11-28T13:59:42.135Z

resolved2022-11-28T13:59:42.121Z

This incident has been resolved.

monitoring2022-11-28T10:00:01.580Z

Performance is up to normal speed, we're continuing to monitor the situation to investigate what happened.

investigating2022-11-28T09:04:55.088Z

We are currently investigating this issue.

Nov 9, 2022

Report: "Some pages with partner activations inaccessible"

Last update 2022-11-09T13:44:03.531Z

resolved2022-11-09T13:00:00.000Z

On accounts with activated partner integrations pages with partner activations were inaccessible. A fix has been implemented and everything is up and running as usual.

Nov 4, 2022

Report: "Issues accessing Teamtailor"

Last update 2022-11-04T11:34:44.579Z

resolved2022-11-04T11:34:44.563Z

This incident has been resolved.

monitoring2022-11-04T11:32:06.077Z

A fix has been implemented and we are monitoring the results.

identified2022-11-04T11:30:21.834Z

The issue has been identified and a fix is being implemented.

investigating2022-11-04T11:07:49.501Z

We are currently investigating this issue.

Oct 31, 2022

Report: "Connect pages inaccessible"

Last update 2022-10-31T10:45:57.742Z

resolved2022-10-31T10:45:57.729Z

This incident has been resolved.

identified2022-10-31T10:42:54.447Z

The issue has been identified and a fix is being implemented.

Oct 17, 2022

Report: "Issues delivering and receiving emails"

Last update 2022-10-17T08:26:03.187Z

resolved2022-10-17T08:26:03.161Z

This incident has been resolved. Inbound and outbound emails are being sent out as usual again.

monitoring2022-10-17T07:46:34.000Z

Delayed emails are being sent out and we're monitoring the situation to ensure all emails will be delivered

identified2022-10-17T07:41:20.537Z

The issue has been identified and a fix is being implemented.

investigating2022-10-17T07:32:21.889Z

We are currently investigating this issue.

Sep 8, 2022

Report: "Issues loading some images"

Last update 2022-09-08T12:25:00.884Z

resolved2022-09-08T12:25:00.868Z

This incident has been resolved.

investigating2022-09-08T08:48:29.151Z

We are experiencing slowness loading some images and pages. We are investigating this issue.

Sep 2, 2022

Report: "Issues showing incoming messages from some candidates"

Last update 2022-09-02T10:46:18.829Z

resolved2022-08-29T10:00:00.000Z

Our service provider has been experiencing some issues importing emails from a small percentage of candidates. We are still monitoring this and have a backfill job running to ensure no emails would go missing.

Aug 24, 2022

Report: "Issues accessing Teamtailor"

Last update 2022-08-24T01:00:33.115Z

resolved2022-08-24T01:00:33.102Z

This incident has been resolved.

monitoring2022-08-24T00:57:39.739Z

A fix has been implemented and we are monitoring the results.

identified2022-08-24T00:36:19.549Z

More details at https://status.heroku.com/incidents/2453

investigating2022-08-24T00:33:22.975Z

Issues with upstream DNS provider