Targetprocess

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Targetprocess is currently Operational

Last checked from Targetprocess's official status page

Historical record of incidents for Targetprocess

Report: "Planned Maintenance - Database Migration - Syndey Data Center"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Please be advised that we will be performing scheduled maintenance related to a database migration. During this process, a brief service interruption is expected, typically lasting only a few seconds, for the following services:Vizydrop (Reports)Tauboard (Shared Views)

Report: "Automation Rules are not being executed for certain accounts hosted on the Portland (US2) cluster."

Last update
resolved

The issue has been fixed, affected service should work as expected.

investigating

We are currently investigating this issue.

Report: "Automation Rules are not being executed for certain accounts hosted on the Portland (US2) cluster."

Last update
Resolved

The issue has been fixed, affected service should work as expected.

Investigating

We are currently investigating this issue.

Report: "Automation Rules, Metrics, Sync Service - Performance Degradation on EU2 cluster"

Last update
resolved

This incident has been resolved.

investigating

Automation Rules and Integrations are unblocked and working properly. We are still working on resolving the issue for Metrics.

investigating

We are continuing to investigate this issue. We apologize for any inconvenience this interruption may have caused you.

investigating

Currently, you may experience delay in Automation Rule, Metrics, Integrations processing. We apologize for any inconvenience this interruption may have caused you.

Report: "Automation Rules, Metrics, Integration performance degradation - US cluster"

Last update
resolved

The issue has been fixed, affected services should work as expected.

monitoring

The fix has been applied, delays should decrease.

identified

Currently, you may experience delay in Automation Rule, Metrics, Integrations processing. We apologize for any inconvenience this interruption may have caused you.

investigating

We are currently investigating this issue.

Report: "Intermittent performance issue with Automation Rule and Metric on POVEU Cluster."

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The fix has been applied, performance is expected to return to normal soon.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to invesigate this issue.

investigating

We are Analyzing the Issue

Report: "Frontdoor Authentication disruption - US region"

Last update
resolved

This incident has been resolved, all systems should now be operational.

monitoring

The issue appears to remain resolved, we are continuing to monitor for any further issues.

monitoring

A fix has now been deployed by our engineering team, which appears to have resolved the issue. We continue to monitor the results.

monitoring

The issue has been identified by our engineering team and the fix is being implemented. We are monitoring the status further.

investigating

Apptio continues to investigate the issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

investigating

Apptio Engineering is still working with Amazon AWS support to resolve the access issues with frontdoor.apptio.com. We will provide updates until the issue is resolved.

investigating

We are continuing to investigate this issue.

investigating

Apptio Engineering is working with Amazon AWS support to resolve the access issues with frontdoor.apptio.com. We will provide updates through the evening or until the issue is resolved.

investigating

We are actively working with AWS Engineering to troubleshoot the issues we have encountered with Frontdoor. We will continue to provide updates on status.

investigating

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

investigating

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

investigating

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

investigating

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

investigating

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

investigating

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

investigating

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

investigating

Apptio continues to investigate intermittent access issues with frontdoor.apptio.com. Access to applications managed by Frontdoor will intermittently be interrupted. We will continue to provide updates on status.

investigating

Apptio continues to investigate the issue with frontdoor.apptio.com. We are attempting to maintain access to applications through Frontdoor while Access Administration remains unavailable. There may still be intermittent access issues. We will continue to provide updates on status.

investigating

Apptio continues to investigate the issue with frontdoor.apptio.com. We are attempting to maintain access to applications through Frontdoor while Access Administration remains unavailable. There may still be intermittent access issues. We will continue to provide updates on status.

investigating

Apptio continues to investigate the issues with frontdoor.apptio.com. We are attempting to allow access to applications from Frontdoor while Access Administration remains unavailable. There may still be intermittent access issues. We will continue to provide updates on status.

investigating

Apptio continues to investigate the frontdoor.apptio.com login issue. As of now, there is no ETA on when Frontdoor will be accessible. Access Administration will not be accessible at this time. We will continue to provide updates on status.

investigating

Apptio continues to investigate the frontdoor.apptio.com login issue. As of now, there is no ETA on when Frontdoor will be accessible. Access Administration will not be accessible at this time. We will continue to provide updates on status.

investigating

Apptio continues to investigate the frontdoor.apptio.com login issue. As of now, there is no ETA on when Frontdoor will be accessible. We will continue to provide updates on status.

investigating

We are investigating latency on Frontdoor.apptio.com. During this time, you may experience issues logging into environments through Frontdoor.

investigating

We are currently investigating this issue.

Report: "Frontdoor authentication disruption for the customer on Portland data center(US cluster)"

Last update
resolved

Issue is resolved

Report: "Frontdoor Load Issue"

Last update
resolved

Our Engineering team has mitigated this issue and the Frontdoor service is operating as expected now.

investigating

We are seeing issues with Frontdoor loading properly and are currently investigating.

Report: "Integration profiles are failing to load, and the automation rule is not working for a few accounts hosted in the Portland data center (US cluster)."

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

Automation rules issue is fixed. We are continuing to investigate the Integration profiles load issue.

investigating

We are currently investigating this issue.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "Automation rule is not working for Portland data center (US cluster)"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Intermittent Performance Degradation for Dublin Data Centers(poveu cluster)"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Integrations - Sync Time Delay"

Last update
resolved

This incident has been resolved.

monitoring

The delay is expected to gradually decrease

investigating

We are currently investigating this issue.

Report: "Reports Service Issue: Logout is required to bring back Reports"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified, and we are working on a fix.

investigating

We are currently experiencing an issue with Reports service. You may see "Reports service is unavailable" error. To fix the error, log out of the application and log in back. We're working on the resolution of this issue.

Report: "Jira integration service partial outage - US Cluster"

Last update
resolved

The Jira integration service was temporarily disconnected, which caused a backlog of requests in the queue. Once the Jira integration service was restored, the queued requests were processed.

Report: "Performance Degradation / General Slowness - US Cluster"

Last update
resolved

This incident has been resolved.

investigating

This issue has been resolved.

investigating

We are continuing to investigate this issue.

investigating

We are investigating the issue

Report: "Intermittent Performance Degradation"

Last update
resolved

This incident has been resolved.

investigating

We are actively investigating the issue and will provide updates to the incident as new information becomes available.

investigating

We are continuing to investigate the issue and will update the incident accordingly.

investigating

We are investigating the issue and will update the incident accordingly.

Report: "Delays in Automation Rules, Metrics and Integrations processing in US / US2 clusters in Portland datacenter"

Last update
resolved

The processing of events from Automation Rules, Metrics and Integrations was delayed, the duration of the performance degradation - 50 minutes. The incident has been resolved.

Report: "Automation Rules on Dublin datacenter- eu2 cluster are broken"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "We are experiencing issues with Email notifications in Portland datacenter US2 cluster"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently facing issue for email notification not being sent in US2 cluster in a specific app server. We are investigating the issue.

Report: "Issue with loading accounts in Dublin data center EU2 cluster"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Unexpected redirect when logging in through SSO"

Last update
resolved

The incident with unexpected redirect when logging in through SSO is fixed.

Report: "Performance degradation and slowness in EU2 cluster Dublin datacenter"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

We are investigating the issue on slowness in loading and saving changes.

Report: "Performance degradation / partial outage in EU2 server Dublin cluster"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "Issue with Email Notifications about Comments containing Attachments"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results. All new email notifications about new comments should be delivered.

investigating

Starting from October 10 email notifications about new Comments and Mentions aren't delivered if they contain attachments. We are working on the fix of this issue.

Report: "Intermittent issue with Metrics in US cluster Portland datacenter"

Last update
resolved

Intermittent issue with Metrics in US cluster Portland datacenter

Report: "Targetprocess Service Interruption"

Last update
resolved

This incident has been resolved.

investigating

We are currently experiencing a downtime of Pov EU cluster. We are working diligently to resolve this and will provide regular updates on our progress.

Report: "Intermittent issue with Metrics and Automation service in US cluster Portland datacenter"

Last update
resolved

Intermittent issue with Metrics and Automation service in US cluster Portland datacenter

Report: "Intermittent issue with Metrics and Automation service in US cluster Portland datacenter"

Last update
resolved

This incident has been resolved.

Report: "Temporary Performance Degradation"

Last update
resolved

Temporary performance degradation for no more than 5-10 minutes on US cluster.

Report: "Intermittent Performance Degradation for Portland Data Centers"

Last update
resolved

This incident has been resolved.

monitoring

We are continuing to monitor and investigate the cause.

monitoring

Service has been restored, but the cause is still being investigated.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating the issue causing the performance degradation on all data centers.

Report: "Intermittent performance degradation"

Last update
resolved

Some customers on US cluster experienced slowness

Report: "Frontdoor authentication disruption"

Last update
resolved

Frontdoor login issues on US cluster, duration around 15 minutes

Report: "Intermittent Performance Degradation For Portland Data Center"

Last update
resolved

Intermittent issues of slow loading and unexpected errors.

Report: "Share view is not working for the accounts with Frontdoor enabled."

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are still investigating the issue with the Share View functionality for accounts with Frontdoor enabled. Our team is actively working on it. We appreciate your patience and will keep you informed of any developments.

investigating

We are continuing to investigate the issue with the Share View functionality for accounts with Frontdoor enabled. Our team is working diligently to resolve this and will provide regular updates on our progress.

investigating

We are continuing to investigate the issue with share view functionality for the accounts with Frontdoor enabled. We are working diligently to resolve this and will provide regular updates on our progress.

investigating

We are currently experiencing an issue with share view functionality for the accounts with Frontdoor enabled. We are working diligently to resolve this and will provide regular updates on our progress.

Report: "Frontdoor authentication disruption"

Last update
resolved

During the incident, customers were experiencing login failures for Targetprocess application with Frontdoor authentication.

Report: "SSO Authentication Disruption"

Last update
resolved

Some users with certain SSO Identity Providers (IdPs) experienced authentication failures

Report: "Targetprocess Service Interruption for some accounts hosted in Portland US datacenter"

Last update
resolved

During the incident some customers were experiencing performance issues and page reloads.

Report: "Frontdoor authentication disruption"

Last update
resolved

During the incident, customers were experiencing login failures for Targetprocess application with Frontdoor authentication.

Report: "Performance issue with Frontdoor and SSO in Portland data center."

Last update
resolved

This incident has been resolved.

monitoring

Engineering fixed the issue with the intermittent slowness. We are currently monitoring the performance of the US data centers.

investigating

Investigation of the issue is still being performed. Issue is still persisting and we are continuing to work to have this corrected.

investigating

We are continuing to investigate this issue and have this corrected as soon as possible

investigating

Frontdoor and SSO performance is not fully functional in US datacenters at the moment. Our team is currently working on bringing it back.

Report: "Targetprocess service interruption across all clusters"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

Some accounts at EU cluster and all accounts at US2 are still experiencing issues with the load. We're continuing to work on resolving these issues.

investigating

We are experiencing issues with the Targetprocess application load.

investigating

We are currently investigating this issue.

Report: "Performance issue in Portland data center."

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "Performance issue with report service on Portland Data Centre"

Last update
resolved

This incident has been resolved.

identified

We are continuing to work on a fix for this issue.

identified

We continue to investigate performance of the slow loading reports.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

Reports functionality is not available in US datacenter at the moment. Our infrastructure team is currently working on bringing it back.

Report: "Performance issues with Reports service in Dublin (eu) datacenter"

Last update
resolved

This incident has been resolved.

monitoring

We are continuing to monitor for any further issues.

monitoring

We are continuing to monitor for any further issues.

monitoring

We are continuing to monitor for any further issues.

monitoring

We are continuing to monitor for any further issues.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue.

Report: "Performance issue in Dublin data center for eu2 cluster"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "Performance degradation in Dublin EU2 datacenter"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating the issues with the application performance.

Report: "Performance degradation in EU2 cluster Dublin data center"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

Report: "Performance issues with Reports service in Dublin (Eu2) datacenter"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "Performance issues with Reports service in Dublin (Eu2) datacenter"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "Issue with services: Integration, Automation Rules, Metrics"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Issue with Loading Integration Profiles"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Issue with loading of Detailed View in Dublin data center- EU2 cluster"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are investigating the issue on loading of Detailed view