Historical record of incidents for StreamElements
Report: "Twitch Chatbot Partial Outage"
Last updateChatbot is fully operational again.
We are continuing to investigate this issue.
We are noticing a substantial decrease in messages incoming from Twitch, we're investigating the issue.
Report: "Wide outage"
Last updateThis incident has been resolved.
A fix has been deployed, we're monitoring the results.
We've identified an issue with our Caching Layer, we're working on deploying a fix.
Report: "Partial Outage - StreamElements Twitch Extension"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on fixing the locations panel in the extension which should be the only ongoing issue.
The issue has been identified and a fix is being implemented.
Report: "Parital Outage - Internal Event Bus"
Last updateWe'll keep monitoring, but latency seems back to normal.
A fix has been implemented and we are monitoring the results.
Report: "Underlying Network Issue"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
We're stabilizing the system, our devs dived into the depths of the enemy zone with nothing but a screwdriver and are fixing the defense drones.
The issue has been identified and a fix is being implemented.
Report: "Degraded performance"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
An issue with the load balancer creates multiple issues accessing the dashboard and the API.
Report: "Disruptions to our Chatbot Service"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
Due to issues with Google Cloud Platform - we're experiencing delays and interruptions in our chatbot.
Report: "Merch Stores Networking Issue"
Last updateThis incident has been resolved.
A fix has been deployed, we're monitoring the stores' traffic.
A networking issue is preventing some merch stores from working, we are deploying a fix.
Report: "Facebook API Issues"
Last updateThis incident has been resolved.
We're currently having issues with Facebook login and Facebook API, our team is working with people in Facebook to resolve this issue.
Report: "Partial Outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Due to issues with AWS, that are also affecting twitch, some of our services are experiencing partial outage.
Report: "Authentication issues across the entire system"
Last updateThis incident has been resolved.
All systems are now operational, we keep monitoring the situation.
The system is recovering, we keep monitoring the situation.
Some systems are coming back up, we keep monitoring the situation.
We are currently investigating this issue.
Report: "Issue with PayPal tips"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Delay in Alerts Processing"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Degraded Performance"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Some services affected by global internet outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Some services affected by global internet outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Bot response delay or not responding at all"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "SE.Merch Intermittent Failures"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Degraded API performance"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Chatbot not responding"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Bot not responding"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Website down / White pages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "Elevated error rates"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Twitch Followers issue"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating some channels not receiving follower events as expected.
Report: "Delayed activities and alerts"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "SE.Merch Intermittent Failures"
Last updateThis incident has been resolved.
Scale measure have been addressed, we're monitoring systems.
We are seeing intermittent failures creating stores and items. We're investigating.
Report: "Issues with overlays"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Certificate issues on the dashboard"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Degraded service availability"
Last updateThis incident has been resolved.
We're monitoring 3rd party stability.
We are getting degraded service availability from 3rd party vendors, which is currently affecting SE.Merch. We are investigating.
Report: "OAuth2 service downtime"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Email Delay"
Last updateThis incident has been resolved.
We are currently investigating an issue with emails not getting received.
Report: "Connection Issues with some Internet Providers"
Last updateThis incident has been resolved.
We are currently investigating elevated error rates for some regions.
Report: "Twitch chatbot and loyalty outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Issues with Youtube bot"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Degraded Performance"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Elevated API Error rates"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Elevated API Error Rates"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Elevated Twitch API Errors"
Last updateThis incident has been resolved.
We're experiencing an elevated level of API errors from Twitch, Loyalty Points might not work.