Historical record of incidents for Stoplight
Report: "Stoplight Platform Down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Stoplight Platform Down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Stoplight Infrastructure Maintenance Window - 21st of May, 2025 8:30 PM US Central / 01:30 UTC"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Stoplight will be performing scheduled maintenance on our platform during a window beginning at 8:30 PM US Central Time (01:30UTC) on May 21st, 2025. Based on our data points and testing, there may be periods of downtime on the Stoplight Platform during the maintenance window.Window Start Time: 8:30 PM Central US Time, 01:30 UTCWindow End Time: 10:30 PM Central US Time, 03:30 UTC
Report: "Stoplight Classic - API Outage"
Last updateStarting at approximately 07:05 UTC the Stoplight Classic API encountered a runtime error that resulted in intermittent request failures and HTTP 503's being returned to clients. The error was fully resolved as of 10:50 UTC, and all service functionality has returned to normal. We apologize for any inconvenience this error may have caused.
Report: "Intermittent export errors"
Last updateThis incident has been resolved.
We are currently investigating reports of intermittent issues when resolving/exporting files. We believe we have mitigated the immediate issue, but are still investigating root cause.
Report: "Hub Publishing Issue"
Last updateA fix has been deployed. All builds should be successful and with the latest changes to your Hubs. If you are experiencing any issues, please let us know at support@stoplight.io.
Due to a caching issue on our end, newly published changes will not appear as live in your published Hub. The team has identified the issue and is working on a fix. We will provide more updates when available. Your existing published Hubs should be seeing no issues.
Report: "DDOS on our classic applications causing outage"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Report: "High Hubs Error Rates"
Last updateUsers are experiencing high error rates when attempting to build and publish documentation.
Report: "Stoplight Next - Slow UI, degraded performance"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Stoplight Next Hubs outage"
Last updateAt approximately 4:10PM CST on Friday, March 6th, an outage occurred while performing a routine upgrade of the Stoplight Next Hubs service. During this upgrade, an outdated configuration was accidentally deployed to the Hubs production environment. This issue prevented the Hubs service from starting correctly, leading to Stoplight Next documentation sites being temporarily unavailable from approximately 4:10 until 4:25PM CST. Once the issue was identified, the configuration was reverted and the service was restored. We sincerely apologize for any inconvenience posed by this outage. We have updated our internal upgrade process to re-validate configurations before applying them to ensure this issue does not happen again. Please don't hesitate to reach out to support@stoplight.io if you have any further questions or concerns regarding this issue.
Report: "DNS Outage"
Last updateThis incident has been resolved.
All Stoplight domains are now reachable. We are monitoring and waiting for the all-clear from our DNS provider.
We are investigating an issue with our DNS provider.
Report: "Stoplight Next Outage"
Last updateA system-level issue occurred at approximately 6:10PM Central US time which caused a brief outage for the Stoplight Next API. Service has been restored as of approximately 6:20PM Central US time. We are continuing to monitor the situation, and apologize for any inconvenience this may have caused. Please contact support@stoplight.io with any questions or concerns.
Report: "Intermittent Issues on Stoplight Classic Docs"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Intermittent Issues on Stoplight Classic Docs"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Stoplight Next Outage"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Certificate issue caused clients to experience CORS errors, issues logging in"
Last updateAn internal certificate expired, causing clients to experience CORS errors and problems logging in. We have implemented a workaround while we investigate what led to the failure and restore our certificate renewal service to healthy operation.
Report: "Elevated error rates in external API's"
Last updateFrom 5:30AM to 9AM, Stoplight's public API's experienced degraded performance resulting in higher incidences of errors and timeouts.
Report: "Investigating an issue with workspaces failing to load"
Last updateThis incident has been resolved.
The issue has been resolved with a workaround. We are investigating the root cause.
We are currently investigating this issue.
Report: "Workspace Not Found"
Last updateThis issue was introduced by a manual configuration change by the infrastructure team. It was quickly identified at 9:25 AM CDT and resolved by 9:30 AM CDT.
This incident has been resolved.
There was an issue this morning with pages not loading, resulting in "Workspace not found." The culprit has been identified, a fix implemented, and we're monitoring the situation.
Report: "Stoplight Platform Status Page Alert- Custom Domains not rending content"
Last updateThis incident has been resolved.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
Report: "Stoplight Status Page Alert- Please Read"
Last updateHello, Good news! The issue impacting visibility and access to projects has been resolved and all systems are operational. You are receiving this update because you subscribed to the Stoplight Status page. For more information on how to get plugged into our Stoplight community, follow us on Twitter @stoplightio or check out our community Discord channel to communicate with other users. If you ever need additional support, please reach out to support@stoplight.io. Thanks for being a Stoplight user! From, The Stoplight Team
Thank you for your patience! You are receiving this update because you subscribed to the Stoplight Status page. Please note that we are still working to resolve the issue impacting projects missing within workspaces. We understand this disrupts your Stoplight experience, and we will notify you as soon as the issue is resolved. There is no action currently needed on your part. Please stay tuned for a resolution.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
Report: "Public projects hidden on free & starter plans"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Degraded Performance and Increased Response Times"
Last updateHello, Good news! The degraded performance and increased response times issue has been resolved and all systems are operational. You are receiving this update because you subscribed to the Stoplight Status page. For more information on how to get plugged into our Stoplight community, follow us on Twitter @stoplightio or check out our community Discord channel to communicate with other users. If you ever need additional support, please reach out to support@stoplight.io. Thanks for being a Stoplight user! From, The Stoplight Team
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing degraded performance and increased response times within the Stoplight Platform environment. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
Report: "Workspaces Not Loading"
Last updateHello, Good news! The issue with Workspaces not loading has been resolved and all systems are operational. You are receiving this update because you subscribed to the Stoplight Status page. For more information on how to get plugged into our Stoplight community, follow us on Twitter @stoplightio or check out our community Discord channel to communicate with other users. Thanks for being a Stoplight user! From, The Stoplight Team
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are seeing an improved performance with Workspace load times. We are actively monitoring performance to ensure service is fully restored. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
We are continuing to investigate this issue.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
Report: "Next customers receiving "Your connection is not private" and 403/404 errors when accessing their Next sites."
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "Stoplight workspaces are experiencing 404 errors due to an external outage."
Last updateThis incident has been resolved.
The external issue appears to have been resolved. Monitoring
Stoplight workspaces are experiencing 404 errors due to an external outage.
Report: "Pages not loading - giving an error - Something went wrong"
Last updateHello, Good news! We have identified the cause and fixed the issue. The pages should now load without an error. You are receiving this update because you subscribed to the Stoplight Status page. For more information on how to get plugged into our Stoplight community, follow us on Twitter @stoplightio or check out our community Discord channel to communicate with other users. If you ever need additional support, please reach out to support@stoplight.io. Thanks for being a Stoplight user! From, The Stoplight Team
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
Report: "Workspaces Slow to Load"
Last updateAfter monitoring the situation for the last 3 hours we believe this issue has stabilized. We are actively pursing the root cause and any changes that need to be made.
Good News! At this time, all services have been restored and are operational. We continue to monitor the situation and ensure we have identified and resolved the root cause of this outage. We thank you for your understanding and patience as we worked to restore service.
We are continuing to restore service as quickly as possible. During this time, you may notice an intermittent loss in functionality throughout the Stoplight Platform including, slow loading workspaces, issues with authentication, pushes, and timeouts when working with projects. We will continue to keep you updated as progress is made, thank you for your patience.
As we continue to restore service, you may notice an intermittent loss in functionality throughout the Stoplight Platform. At this time, most workspaces should be loading, however, you may still experience issues with authentication, pushes, and timeouts when working with projects. We will continue to keep you updated as progress is made, thank you for your patience.
At this time we are starting to see functionality return. Pages are beginning to load, however, you may still experience issues when logging into your workspaces. Thank you for your patience as we work to fully restore service.
We are continuing to work on a fix for this issue.
We have identified the source of the outage and are actively working to restore service.
We are currently investigating reports of slow load times, and the inability to edit within some workspaces.
Report: "Workspace load times extended"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Workspace projects and groups are taking an extended period of time to load with timeouts possible.
Report: "Workspaces not loading correctly"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Report: "Projects not listed in sidebar"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue preventing public projects not showing the workspace sidebar. This issue is not present for users signed in.
Report: "Unable to Edit Projects"
Last updateThe ability to access and edit Projects has been fully restored. To ensure a new connection to your Stoplight Workspaces and Projects, please close any active sessions and open a new browser session.
Thank you for your patience, the fix for editing Projects has been deployed and we are monitoring the results. To ensure a new connection to your Stoplight Workspaces and Projects, please close any active sessions and open a new browser session.
We have determined a solution and anticipate it will be deployed within the next hour. Please stay tuned for a resolution. Thank you for your patience.
Thank you for your patience! You are receiving this update because you subscribed to the Stoplight Status page. We are continuing to work on a fix for this issue. Please stay tuned for a resolution.
Thank you for your patience! You are receiving this update because you subscribed to the Stoplight Status page. We have identified the issue and we are working on a solution. Please stay tuned for a resolution.
Thank you for your patience! You are receiving this update because you subscribed to the Stoplight Status page. Please note that we are still working to resolve the issue with editing web projects. We understand this disrupts your Stoplight experience, and we will notify you as soon as the issue is resolved. There is no action currently needed on your part. Please stay tuned for a resolution.
We are currently investigating an issue where editing a project is not functioning.
Report: "Stoplight Platform Status Page Alert- Please Read"
Last updateBased on our monitoring of this issue over the last week, we are confident the optimization changes have positively impacted the editing of projects. At this time we will be resolving this Incident, however, we continue to closely monitor the editing of projects.
We have applied multiple optimization changes to the Stoplight Platform mitigating further issues with editing projects. We continue to monitor the situation closely.
We have identified the problem and are actively working on a full resolution. Editing projects may be intermittent for web based projects. We have documented the workarounds for this issue here: <a href="https://support.stoplight.io/hc/en-us/articles/5494749740052">Cannot Edit Stoplight Projects</a>.
Our engineering team is actively working on this issue, we apologize for the impact this has caused you and your teams. At this time we do not have an expected resolution for the performance degradation issues and expect them to be ongoing. They may stabilize for a time and then destabilize. We have documented the workarounds for this issue here: <a href="https://support.stoplight.io/hc/en-us/articles/5494749740052">Cannot Edit Stoplight Projects</a>
The issue has been identified. Editing of Stoplight Projects are experiencing degraded performance. Inability to edit projects will be present. We are actively investigating possible workarounds on this issue.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
Report: "Publish button disabled"
Last updateThis incident has been resolved.
Thank you for your patience, access to the publish button has been restored and you should now be able to publish changes.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
Report: "Public Docs Slow to Load or Unavailable"
Last updateBetween 11:44 CT and 11:53 CT, Public Docs were slow to load and may have failed to load. Service has been restored and we continue to monitor for any reorrurcnes.
Report: "Stoplight Platform Status Page Alert- Please Read"
Last updateAs we monitored the situation, we have seen no new occurrences. Service has been fully restored. Thank you, Stoplight Team
A fix has been implemented and we are monitoring the results.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
Report: "Stoplight Platform Status Page Alert- Please Read"
Last updateThis incident has been resolved.
Service has been stabilized. Monitoring...
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive a notification when the issue is resolved. There is no action needed on your end. Thank you, Stoplight Team
Report: "Stoplight Infrastructure Maintenance (Up to 45 mins downtime) Oct 4, 21:30 Central Daylight Time - Cont'd"
Last updateMaintenance: Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. - Update: there may be up to 45 minutes of downtime on the Stoplight SaaS Platform during the maintenance window.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 04, 2022 - 21:00 CDT Update - On the evening of October 4, 2022 Stoplight will be performing scheduled maintenance on the Stoplight platform infrastructure beginning at 9:00 PM Central Daylight Time (02:00 UTC). Based on our data points and testing, there may be up to 30 minutes of downtime on the Stoplight SaaS Platform during the maintenance window.
Report: "Incident: Stoplight Platform Performance Degradation"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have discovered an issue with loading existing projects within the workspace. These projects may be slow to load or timeout when loading. We are actively investigating mitigations to this issue and will provide updates as necessary.
Report: "Stoplight Platform Status Page Alert"
Last updateThis incident has been resolved.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with custom domains Stoplight Platform environment, which may impact your organization. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive additional updates as we work to resolve this issue. There is no action needed on your end. Thank you, Stoplight Team
Report: "Stoplight Platform Status Page Alert"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment, which may impact your organization. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive additional updates as we work to resolve this issue. There is no action needed on your end. Thank you, Stoplight Team
Report: "Public documentation unable to load"
Last updateFrom 5:18 AM until 5:35 AM CST, public documentation was unable to load. Our team was quickly alerted, and services were restored.
Report: "Stoplight Platform Status Page Alert"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment, which may impact your organization. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive additional updates as we work to resolve this issue. There is no action needed on your end. Thank you, Stoplight Team
Report: "Stoplight Platform Status Page Alert - Table of contents and Endpoints unable to load at times"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment, which may impact your organization. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive additional updates as we work to resolve this issue. There is no action needed on your end. Thank you, Stoplight Team
Report: "Login issue for workspaces using custom domains - Use *.stoplight.io domain for workspace login"
Last update## **Incident Root Cause Analysis and Post-Mortem** ### **Incident Summary:** Incident Date: 7 June 2023 Stoplight experienced an issue where workspaces with custom domains were unable to login via the custom domain URL due to a CORS error. Workspaces were still available for login via their \*.stoplight.io domains. The issue was resolved 9 hours and 35 minutes after initial urgent support case escalation. ### **Timeline of Events:** #### **Wednesday, June 7, 2023** * **14:22 CDT** - Stoplight released a change to production which affected login for workspaces accessed via custom domains * **16:41 CDT -** Initial indication of potential issue based on receipt of non-urgent support case, issue investigation begins * **23:41 CDT -** Initial indication of broader issue impact based on receipt of first Urgent/P1 support case **Wednesday, June 7, 2023** * **08:06 CDT -** Investigation concludes, root cause identified, Stoplight initiates release roll-back process * **09:16 CDT -** Production roll-back completed, issue resolved ### **Root Cause:** * Stoplight experienced an issue where workspaces with custom domains were unable to login via the custom domain URL due to a CORS error. * The issue was not caught before making it into production by Stoplight’s build validation testing and was not immediately caught after release to production by Stoplight’s stack and log monitoring instrumentation. * While Stoplight initiated incident response mechanisms to investigate and address the issue, it was not immediately clear of the broader impact to customer workspaces until urgent support cases began coming in after standard operating hours. ### **Remediation Actions** * Stoplight will be adding non [stoplight.io](http://stoplight.io) and [stoplight-dev.io](http://stoplight-dev.io) custom domains for pre-release development and qa login testing * Stoplight is implementing additional pre-release end to end tests for service-auth CORS operations and custom domains and adding production metrics/alerts for 500s for login URLs * Stoplight is revising incident response mechanisms to better identify broader issue impact and improve time to resolution for non-business-hour urgent incidents.
Stoplight is experiencing an issue where workspaces with custom domains are unable to login via the custom domain URL due to a CORS error. Workspaces are still available for login via their *.stoplight.io domains.
Report: "Users are unable to log into workspaces"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "LEGACY: api-docs.io documentation not loading"
Last updateThis incident has been resolved.
We regret to inform you that our documentation site, api-docs.io, is currently experiencing technical difficulties and is temporarily unavailable. However, rest assured that our team is working tirelessly to resolve this issue and restore the site's functionality as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time. Stay tuned for updates!
Report: "Stoplight Platform Down - Workspaces unavailable"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment, which may impact your organization. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive additional updates as we work to resolve this issue. There is no action needed on your end. Thank you, Stoplight Team
Report: "LEGACY: api-docs.io documentation not loading"
Last updateUnfortunately, we have been unable to recover and the docs hosted on our legacy api-docs.io site will be inaccessible for the foreseeable future. Users are encouraged to create an account at stoplight.io and upload their Open API Specifications to re-create their API documentation there if possible.
Unfortunately, the documentation hosted at Stoplight's free API documentation hosting site, api-docs.io, will be unavailable for the foreseeable future. We will be updating the api-docs.io landing page with more information for users who were using api-docs.io to host their documentation, but in the meantime, we encourage users to create an account at stoplight.io and upload their documentation there.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Stoplight's free API documentation hosting site, api-docs.io, is currently experiencing technical difficulties and is temporarily unavailable. Our teams are currently working to restore the site's functionality. We apologize for any inconvenience this may cause and appreciate your patience during this time. Stay tuned for updates!
Report: "Stoplight Platform Down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Hello, Thank you for being a part of the Stoplight community. You are receiving this alert because you subscribed to the Stoplight Status page. We are currently experiencing an issue with the Stoplight Platform environment, which may impact your organization. We are investigating the problem and are working hard to resolve this issue in a timely manner. You will receive additional updates as we work to resolve this issue. There is no action needed on your end. Thank you, Stoplight Team
Report: "Stoplight Custom Domains are Down"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating.
Report: "DNS Provider Issues"
Last updateThis incident has been resolved.
We are experiencing an issue with our DNS provider that is affecting all stoplight.io websites as well as Custom Domains. We have implemented a fix that is being propagated across all affected sites, however, these changes may take up to 24 to 48 hours to fully take effect. We will update the Status Page (https://status.stoplight.io/) when we are confident the propagation of these changes is complete.