Historical record of incidents for Stan
Report: "We’re currently experiencing an outage with our checkout pages. Our team is investigating and will send an update as soon as we have more details."
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Stanley Outage"
Last updateThis incident has been resolved.
Stanley is live and chatting, but we are continuing to monitor our systems!
We have identified the issue with Stanley. Our team is working on resolving the issue and will send an update as soon as we have resolved the issue.
We’re currently experiencing an outage with Stanley and its functions. Our team is investigating the issues and will send an update as soon as we have more details.
Report: "✅ All systems operational!"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
Stores are now live, but we are continuing to monitor our systems!
Unfortunately, our systems are back down. Our team is aware of the issue, and is working towards a resolution. We will stay in touch as we know more!
Report: "✅ The outage is resolved, thank you for your patience!"
Last update✅ The outage is now resolved, thank you for your patience! We faced an unprecedented DDOS attack, and we are setting up the necessary systems to ensure this won't happen again.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Delay in Community Invitations"
Last updateWe recently had a small outage with our Community Invitation Email and Access. This has been resolved and is working as expected now. Thank you for your patience!
Report: "Partial Course Outage"
Last updateWe experienced a partial outage of our Course product for about 12 hours. This is now resolved, thank you for your patience!
Report: "Login Delays"
Last updateStan experienced login delays for approximately 48 hours. This is now resolved, apologies for the inconvenience!
Report: "⚠️ We're currently experiencing a delay with the Analytics tab. Our team is actively working to resolve the issue and will provide an update as soon as possible!"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Report: "We're aware that some TikTok accounts may be experiencing issues with Stan Store links. Our team is actively working on a resolution and will share an update as soon as we have more details. Thanks for your patience!"
Last updateWe've received word from TikTok that Stan Store links are working once again! 🎉
We are actively working on a resolution!
Report: "We recently had a small platform delay. This has been resolved and is working as expected now. Thank you for your patience!"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Login Delays"
Last updateThe login delays are resolved, thank you for your patience!
Heads up! You may experience a delay when logging into your Stan store. We're on top of it and will update you as soon as we can!
Report: "We've identified the root cause of the email outage through AWS. Product deliveries are fully active, however email flows remain delayed. We appreciate your patience!"
Last updateEmail Flows and Broadcasts have officially been fully restored! Emails that were affected by the delay will be sent out ASAP. We appreciate your patience while we resolved this issue!
We've identified the root cause of the email outage. Product deliveries are fully active, however email flows will be delayed until tomorrow. We appreciate your patience!
We are continuing to work on a fix for this issue.
We’re currently experiencing an outage with system emails. Our team is investigating and will send an update as soon as we have more details.
Report: "Delays with Community!"
Last updateGood news - Community is back up and running! Thank you so much for your patience.
Heads up, we're currently experiencing delays with Community! Don't worry - we're on it and will update you ASAP.
Report: "Minor Community Outage"
Last updateWe experienced a minor Community outage that lasted approximately 30 minutes around 5pm PST. The root cause has been identified and resolved, however our team will continue to closely monitor over the coming hours!
Report: "Minor Email Delays"
Last updateThis incident has been resolved.
We're currently experiencing minor delays in our Email System, which may be duplicating emails. Don't worry - we're on it and it should be resolved by 1PM EST!
Report: "Email Processing Delays - Purchase Confirmation Emails"
Last updateOur email processing had a bug that caused the purchase confirmation emails to not be sent out for two days. We fixed the bug and sent the emails that were missed out on the 6th of July
Report: "Heads up! We're experiencing minor delays!"
Last updateThis incident has been resolved.
We're currently experiencing minor delays with loading time. Rest assured, our team is on top of it and will update you as soon as it's fixed!
Report: "Heads up! We're experiencing minor delays!"
Last updateThis incident has been resolved.
We're currently experiencing minor delays with loading time. Rest assured, our team is on top of it and will update you as soon as it's fixed!
Report: "Degraded performance"
Last updateThe degraded performance to login page and Stan stores. has been resolved.
This incident has been resolved.
We are currently experiencing degraded performance to login page and Stan stores. Our team is investigating will update as soon as we have a fix in place.
Report: "Product Delivery Delay"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
We currently experienced an incident with our digital product delivery system for some accounts. All products will be delivered to customers and will show up in your income tab within 24 hours. All systems are currently operational. Thank you for your patience!
Report: "Partial Outage"
Last updateWe recently had a minor outage that effected the login page. This has been resolved and is working as expected now. Thank you for your patience!
Our team is monitoring the recent outage and will send an update as soon as it is stabilized. Thank you for your patience!
We’re currently experiencing a partial outage. Our team is investigating and will send an update as soon as we have more details. Thank you for your patience!
Report: "Unable to Register Accounts"
Last updateDue to a bug in the code users were unable to register new Stan Accounts for 2 hours. The issue was resolved as soon as we were notified at around 3:30 PM EST
Report: "Partial Outage"
Last updateThis incident has been resolved and is fully operational. Thank you for your patience!
We recently experienced an outage that affected some Creators. We have identified and resolved the issue, but we are closely monitoring in the meantime.
Report: "File Uploader Error"
Last updateWe’re recently experienced an issue with the file uploader which was causing an error message. This has been resolved and is working as expected now. Thank you for your patience!
We’re currently experiencing an issue with the file uploader which is causing an error message. Our team is investigating and will send an update as soon as we have more details!
Report: "Delayed Loading"
Last updateWe recently had a slight delay in loading on our admin site. This has been resolved and is working as expected now. Thank you for your patience!
We’re currently experiencing an slight delay in loading with our Admin page. Our team is investigating and will send an update as soon as we have more details!
Report: "Processing Delays"
Last updateThis incident has been resolved.
We recently experienced some delays in processing. Everything should be working properly now. Thank you for your patience!
We’re currently experiencing some delays in processing. Our team has identified the problem and expect everything to return to normal shortly.
Report: "Google Calendar Outage"
Last updateThis incident has been resolved.
Heads up! Google Calendar is currently experiencing a system outage that is affecting some calendar bookings on Stan. Our team is closely monitoring this issue and will update you as soon as Google Calendar has resolved the issue.
Report: "Great news! Your emails are fixed!"
Last updateThis incident has been resolved.
Great news, your emails are fixed! Thank you for your patience while we quickly worked to resolve everything. We want to reassure you that all emails will now deliver as expected, both transactional and flows. If there’s anything you need, please reach out to friends@stanwith.me. We’re here for you!
Report: "PayPal Service Disruptions"
Last updateThis incident has been resolved.
Paypal has multiple service disruptions across various aspects of its systems. This will affect Stan Stores which have PayPal added as one of their payment gateways. Order creation and completion is impacted during this time and we are closely monitoring the situation and will work with them to get things working.