Historical record of incidents for SquaredUp Cloud
Report: "Platform issue affecting log in & sign up for new accounts"
Last updateMicrosoft have implemented changes to address the earlier network issues and these have been rolled out across regions in Asia Pacific, Europe and the Americas. Issues affecting login & sign-up to SquaredUp Cloud now appear to be resolved.
Microsoft is currently experiencing connection issues (https://azure.status.microsoft/en-us/status) which are impacting SquaredUp Cloud, including the ability to log in and sign up for new accounts.
Report: "Issue affecting AWS CloudWatch metrics"
Last updateA fix for this issue has been deployed and is now live in production, we will continue to monitor for any related issues.
We are currently investigating an issue that is affecting AWS CloudWatch metrics, where tiles will fail to load with the error "All requests failed fetching unscoped CloudWatch metrics from AWS". We are working on a fix to address this and will provide updates to our StatusPage as soon as we have them.
Report: "Application & Platform outage"
Last updateWe believe this issue to now be resolved, but will continue to monitor for any remaining issues.
AWS has identified the issue causing the outage and is applying mitigation. We will continue to monitor the situation and update accordingly. Users may now be able to log in and use the SquaredUp Web Application but may experience issues.
Owing to an ongoing AWS issue, the SquaredUp Web Application and platform services are temporarily unavailable. We will continue to monitor this outage and provide updates to our StatusPage as soon as we have them.
Report: "Teams Webhook Notifications"
Last updateThis incident has been resolved.
We have been made aware of an issue where Teams notifications are currently broken.
Report: "Some users unable to login (blank login screen)"
Last updateA fix has been deployed for this issue. Affected users should refresh their browser window if required.
The issue has been identified and a fix is being implemented.
Report: "Users being unexpectedly logged out"
Last updateWe have applied a software fix for the issue involving unexpected logouts and will continue to monitor authentication stability closely over the coming days.
We are continuing to investigate reports of users being unexpectedly logged out from the web application and are actively investigating the issue.
We are observing reports of users being unexpectedly logged out from the web application and are actively investigating the issue.