Historical record of incidents for Sprig
Report: "Video Survey Issue"
Last updateThis incident has ben resolved.
We are currently investigating an issue involving our video surveys.
Report: "2022_06_23 Segment Issue"
Last update[https://docs.google.com/document/d/1Qn9uAhIN1ANBLXMj9RBHataKmaUk7pKohIlTvVumR-0/edit#](https://docs.google.com/document/d/1Qn9uAhIN1ANBLXMj9RBHataKmaUk7pKohIlTvVumR-0/edit#)
Actions were taken to solve this issue. We will continue to monitor this situation closely.
We are currently investigating this issue.
Report: "Known issue - nGinx status page"
Last updateIncident Resolved
We are continuing to investigate this issue.
Issues have been resolved, system is fully operational
We are continuing to investigate this issue.
We are currently investigating an issue with the customer dashboard.
Report: "Critical Data Layer Issue"
Last updateThis incident has been resolved and all systems are functioning normally.
Systems continue to improve. Latency issues are continuing to trend well. Engineers continue to monitor until fully resolve.
We are continuing to monitor for any further issues.
Data ingest appears normal. There are still some concerns with slow reads from our primary database. Engineers continue to work on resolving this issue. Next update should be expected in less than 2 hours.
Upgrading to degraded performance. We've resolved some primary issues but we are still experiencing longer latency times.
We're experiencing a service interruption. Our team is currently working to restore the service. We apologize for any inconvenience.