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Soundcharts is currently Operational

Last checked Jul 29, 2025 14:53 UTC from Soundcharts's official status page

Historical record of incidents for Soundcharts

Jun 27, 2025

Report: "API Incident"

Last update 2025-06-27T21:14:36.946Z

investigating2025-06-27T21:14:11.406Z

Numerous API endpoints, including artist and song audience data and airplay data, have been unavailable since 7 pm GMT today. Our tech team is actively working to restore these as soon as possible. We sincerely apologize for the inconvenience and will update you on the resolution.

Feb 29, 2024

Report: "X (Twitter) followers not available"

Last update 2024-02-29T06:21:07.018Z

resolved2024-02-29T06:21:07.004Z

The incident is now resolved, X (Twitter) followers are available as usual.

identified2024-02-22T09:04:15.666Z

Since 02/17/24 at 7 pm UTC, X (Twitter) followers have not been updated in the API. Historical values are still available. Our deepest apologies for the inconvenience; we are working on this issue and will update you once it is solved.

May 24, 2023

Report: "Spotify Streams/ML not available"

Last update 2023-05-24T10:21:13.646Z

resolved2023-05-24T10:21:13.634Z

The problem is now resolved, Spotify streams, monthly listeners and top cities are available as usual.

monitoring2023-05-22T09:53:36.000Z

We managed to solve the current Spotify streams, monthly listeners and top cities update problem. We are monitoring the system while values are being retrieved progressively today. This issue will be resolved once all data are available.

identified2023-05-19T17:21:00.397Z

Since yesterday (05/18/23 @10AM UTC), Spotify streams, monthly listeners and top cities are not being updated in the API. Historical values are still available. Our deepest apologies for the inconvenience, we are working on this issue and will update once it is solved.