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Social Plus is currently Operational

Last checked 2025-06-14T13:58:57.987Z from Social Plus's official status page

Historical record of incidents for Social Plus

May 30, 2025

Report: "Social+ Cloud - Core Services (US)"

Last update 2025-05-30T07:00:00.000Z

Completed2025-05-30T07:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-30T06:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-29T05:45:00.000Z

We will be undergoing scheduled maintenance during this time.

Report: "Social+ Cloud - Core Services (EU)"

Last update 2025-05-30T06:00:00.000Z

Completed2025-05-30T06:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-30T05:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-29T05:45:00.000Z

We will be undergoing scheduled maintenance during this time.

May 29, 2025

Report: "Social+ Cloud - Core Services (SG)"

Last update 2025-05-29T20:00:00.000Z

Completed2025-05-29T20:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-29T18:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-29T05:42:00.000Z

We will be undergoing scheduled maintenance during this time.

Jan 14, 2025

Report: "Partially Degraded Performance on Console [SG region]"

Last update 2025-01-14T22:01:17.022Z

resolved2022-12-18T16:47:55.375Z

This incident has been resolved.

investigating2022-12-18T16:44:55.506Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance [EU region]"

Last update 2025-01-14T22:01:16.968Z

resolved2023-01-04T09:50:28.415Z

This incident has been resolved.

investigating2023-01-04T09:40:59.898Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance on Console [US region]"

Last update 2025-01-14T22:01:16.918Z

resolved2023-01-07T14:52:42.650Z

This incident has been resolved.

investigating2023-01-07T14:51:42.941Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance [US region]"

Last update 2025-01-14T22:01:16.870Z

resolved2023-04-04T06:43:29.700Z

This incident has been resolved.

investigating2023-04-04T06:42:30.203Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance on Console [US region]"

Last update 2025-01-14T22:01:16.805Z

resolved2023-04-04T06:44:28.769Z

This incident has been resolved.

investigating2023-04-04T06:42:29.889Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance on Console [US region]"

Last update 2025-01-14T22:01:16.753Z

resolved2023-04-10T16:37:59.751Z

This incident has been resolved.

investigating2023-04-10T16:36:48.213Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance on Console [US region]"

Last update 2025-01-14T22:01:16.689Z

resolved2023-04-12T06:16:08.728Z

This incident has been resolved.

investigating2023-04-12T06:14:10.894Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:16.634Z

resolved2023-05-16T18:05:15.989Z

This incident has been resolved.

investigating2023-05-16T18:04:16.706Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:16.587Z

resolved2023-05-22T06:25:44.480Z

This incident has been resolved.

investigating2023-05-22T06:05:44.964Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance on Console [SG region]"

Last update 2025-01-14T22:01:16.541Z

resolved2023-05-22T06:32:23.191Z

This incident has been resolved.

investigating2023-05-22T06:31:17.136Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:16.494Z

resolved2023-05-22T06:32:51.922Z

This incident has been resolved.

investigating2023-05-22T06:27:42.399Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:16.449Z

resolved2023-05-22T06:33:01.899Z

This incident has been resolved.

investigating2023-05-22T06:32:07.985Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance on Console [SG region]"

Last update 2025-01-14T22:01:16.401Z

resolved2023-05-22T06:34:33.319Z

This incident has been resolved.

investigating2023-05-22T06:33:33.327Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:16.352Z

resolved2023-05-22T07:10:42.172Z

This incident has been resolved.

investigating2023-05-22T06:35:40.311Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:16.303Z

resolved2023-05-22T07:28:25.770Z

This incident has been resolved.

investigating2023-05-22T07:10:19.926Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance on Console [SG region]"

Last update 2025-01-14T22:01:16.245Z

resolved2023-05-22T07:28:35.137Z

This incident has been resolved.

investigating2023-05-22T07:06:59.153Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Image Loading Issues"

Last update 2025-01-14T22:01:16.194Z

resolved2023-06-02T03:53:43.244Z

This incident has been resolved.

monitoring2023-06-02T03:49:05.526Z

A fix has been implemented and we are monitoring the results.

identified2023-06-02T03:42:34.584Z

The issue has been identified and a fix is being implemented.

investigating2023-06-02T03:32:05.686Z

We are continuing to investigate this issue.

investigating2023-06-02T03:00:35.000Z

We are currently aware that some customers are experiencing difficulties with images failing to load. Our team is actively investigating the issue and working towards a resolution.

Report: "Image Loading Issues"

Last update 2025-01-14T22:01:16.143Z

resolved2023-06-07T13:37:00.000Z

Customers might experience difficulties with images failing to load during this time.

Report: "Partial outage in US region due to infrastructure failure"

Last update 2025-01-14T22:01:16.093Z

resolved2023-06-13T20:57:58.402Z

This incident has been resolved.

monitoring2023-06-13T20:57:41.762Z

We are continuing to monitor for any further issues.

monitoring2023-06-13T20:44:04.775Z

A fix has been implemented and we are monitoring the results.

identified2023-06-13T20:39:31.292Z

The issue has been identified and we're working with AWS to resolve the issue

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:16.042Z

resolved2023-08-15T00:34:40.404Z

This incident has been resolved.

investigating2023-08-15T00:29:39.211Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [US region]"

Last update 2025-01-14T22:01:15.991Z

resolved2023-08-23T03:58:48.869Z

This incident has been resolved.

investigating2023-08-23T03:54:45.588Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [US region]"

Last update 2025-01-14T22:01:15.941Z

resolved2023-08-24T09:02:42.474Z

This incident has been resolved.

investigating2023-08-24T09:01:01.089Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.892Z

resolved2023-08-30T14:25:16.052Z

This incident has been resolved.

investigating2023-08-30T14:17:47.444Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance on Console [US region]"

Last update 2025-01-14T22:01:15.849Z

resolved2023-08-30T14:25:41.850Z

This incident has been resolved.

investigating2023-08-30T14:17:47.749Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance on Console [EU region]"

Last update 2025-01-14T22:01:15.805Z

resolved2023-08-30T14:25:42.053Z

This incident has been resolved.

investigating2023-08-30T14:17:48.037Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance on Console [SG region]"

Last update 2025-01-14T22:01:15.752Z

resolved2023-08-30T14:25:49.196Z

This incident has been resolved.

investigating2023-08-30T14:17:49.469Z

We're investigating an alert on our admin panel console performance. You may experience delay in admin panel console functionality.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.705Z

resolved2023-12-03T14:34:52.137Z

This incident has been resolved.

investigating2023-12-03T14:04:49.264Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.652Z

resolved2023-12-03T14:49:49.142Z

This incident has been resolved.

investigating2023-12-03T14:39:52.927Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.602Z

resolved2023-12-17T16:30:00.000Z

We regret to inform you that our system experienced performance degradation and requests timed out. The issue has been successfully resolved at 11:58 PM. We apologize for any inconvenience this may have caused.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.551Z

resolved2023-12-18T12:49:38.403Z

This incident has been resolved.

investigating2023-12-18T12:48:55.483Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "[Beta Services] Partial service disruption"

Last update 2025-01-14T22:01:15.503Z

resolved2024-01-29T15:44:14.091Z

This incident has been resolved.

monitoring2024-01-29T15:39:40.450Z

A fix has been implemented and we are monitoring the results.

identified2024-01-29T15:36:57.845Z

The issue has been identified and a fix is being implemented.

investigating2024-01-29T15:12:39.452Z

We are currently investigating this issue.

Report: "[Chat Services] Partial service disruption"

Last update 2025-01-14T22:01:15.451Z

resolved2024-01-29T18:13:07.500Z

This incident has been resolved.

monitoring2024-01-29T18:05:59.326Z

A fix has been implemented and we are monitoring the results.

identified2024-01-29T18:03:04.352Z

The issue has been identified and a fix is being implemented.

investigating2024-01-29T17:57:53.857Z

We are currently investigating this issue.

Report: "Partially Degraded Performance [EU region]"

Last update 2025-01-14T22:01:15.397Z

resolved2024-03-01T04:49:20.006Z

This incident has been resolved.

investigating2024-03-01T04:44:43.845Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.343Z

resolved2024-04-10T18:45:27.669Z

This incident has been resolved.

investigating2024-04-10T18:43:55.139Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.295Z

resolved2024-05-11T11:53:55.983Z

This incident has been resolved.

investigating2024-05-11T11:52:28.148Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.243Z

resolved2024-05-11T11:56:26.612Z

This incident has been resolved.

investigating2024-05-11T11:55:24.661Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.194Z

resolved2024-05-12T16:19:55.441Z

This incident has been resolved.

investigating2024-05-12T16:18:56.778Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.143Z

resolved2024-05-12T16:42:26.369Z

This incident has been resolved.

investigating2024-05-12T16:22:24.166Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Important Notice: Issues with Older Image Accessibility"

Last update 2025-01-14T22:01:15.082Z

resolved2024-06-01T20:41:51.701Z

This incident has been resolved.

identified2024-05-30T12:55:36.381Z

We are currently experiencing issue displaying images that are older than 90 days on our platform. Our team is actively working to resolve this as quickly as possible. We apologise for any inconvenience and appreciate your patience. Please stay tuned for updates.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:15.031Z

resolved2024-06-24T04:11:29.200Z

This incident has been resolved.

investigating2024-06-24T04:08:24.706Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partial outage"

Last update 2025-01-14T22:01:14.979Z

resolved2024-06-24T19:57:36.127Z

This incident has been resolved.

investigating2024-06-24T19:42:17.681Z

We are currently investigating this issue.

Report: "Partially Degraded Performance [EU region]"

Last update 2025-01-14T22:01:14.930Z

resolved2024-06-28T16:39:33.841Z

This incident has been resolved.

investigating2024-06-28T16:04:47.915Z

We are currently investigating this issue.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:14.881Z

resolved2024-09-26T15:35:24.430Z

This incident has been resolved.

investigating2024-09-26T15:34:23.976Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:14.830Z

resolved2024-09-26T15:37:10.876Z

This incident has been resolved.

investigating2024-09-26T15:36:56.158Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:14.780Z

resolved2024-09-26T15:39:29.786Z

This incident has been resolved.

investigating2024-09-26T15:38:57.886Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:14.729Z

resolved2024-10-17T23:35:30.809Z

This incident has been resolved.

investigating2024-10-17T23:34:54.526Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:14.679Z

resolved2024-11-01T16:17:54.090Z

This incident has been resolved.

investigating2024-11-01T16:14:54.253Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:14.628Z

resolved2024-12-11T06:06:00.190Z

This incident has been resolved.

investigating2024-12-11T06:05:24.536Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:14.577Z

resolved2024-12-12T11:41:56.395Z

This incident has been resolved.

investigating2024-12-12T11:40:24.027Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.

Report: "Partially Degraded Performance [SG region]"

Last update 2025-01-14T22:01:14.527Z

resolved2024-12-30T17:06:29.017Z

This incident has been resolved.

investigating2024-12-30T17:05:54.373Z

We're investigating an alert on our websocket performance. You may experience delay in websocket connection or response time.