Is SignWell Down Right Now? Check if there is a current outage ongoing.

We’re currently experiencing a temporary outage on our main website due to unusually high traffic. Our team is working to resolve the issue and restore full access as quickly as possible. In the meantime, you can still access the main app directly at: 👉 https://www.signwell.com/app/log_in Thank you for your patience — we’ll continue to post updates here as we make progress.

Deliverability to microsoft email accounts has been re-established. Sorry for the inconvenience!

We've contacted Microsoft regarding this issue are are working on a way to resume re-establish deliverability to these mailboxes in a more immediate way.

DDoS attack mitigated and SignWell fully operational now. We're continuing to monitor.

DDoS attack against SignWell. Working with AWS to resolve as quickly as possible.

Site is more stable and all services operational at this point. Performance should continue to improve over the next hour.

AWS has reported that they've completed all updates needed and things will come back online and continue to improve in stability, but since there's a backlog of activity, they expect it to take some time to fully recover and feel stable (estimate was continual improvement over the next 2 hours).

AWS states they're working to fully resolve zones and have an ETA of 60 to 90 minutes right now. We're directing services to run out of any available zones as soon as they're ready.

Services were briefly up but it looks like AWS is still having issues, so we're closely monitoring the situation.

This incident has been resolved.

All services are back up and operating as normal. Very sorry about the trouble today!

AWS continues working on a fix and they say they're making progress.

AWS states they've identified a potential of the root cause and are taking action to restore service.

We are continuing to monitor for any further issues.

Amazon Web Services (AWS) is experiencing network connectivity issues. This impacts all SignWell services. They're investigating and we're in communication with them. We'll update our status once we have more information or we're back up. Sorry for the inconvenience.

Issue has been resolved with AWS DNS and everything should be working now.

Some locations around the world are OK, this seems to be an issue with AWS DNS, we've checking with them on a resolution for the locations that can't access the site.

We're currently looking into the problem and will post an update as soon as we know more. Sorry about the inconvenience!

We experienced about 20 minutes of high activity slowing things down. Everything should be back to normal.

This incident has been resolved.

Everything is operational again. Thank you for your patience!

We are continuing to investigate this issue.

We're currently experiencing infrastructure issues with our host (Amazon AWS). They're aware of the problems and are working to get everything back. We'll update once everything is back up. We're sorry about the trouble and any inconvenience this has caused.

In some cases, processing of document uploads were delayed. Everything should be working correctly now. Sorry for the inconvenience!

This issue was resolved in about 30 mins from when first reported. A system side configuration issue was the cause and we’ve enhanced our standard release process to ensure this type of issue doesn’t happen in the future.

Some customers may see issues setting up or uploading documents.