Is SEVENROOMS Down Right Now? Check if there is a current outage ongoing.

What's Going On? We're currently monitoring an external service disruption impacting Google Cloud Platform (GCP), which appears to be affecting access and loading times for our services. This widespread issue is impacting core infrastructure that supports our operations. Impact You might experience difficulty accessing our platform or find that pages are loading very slowly. Closing Our team is closely tracking this issue and will provide another update as soon as more information becomes available, or when we see services return to normal.

We are investigating isolated reports of elevated latency and general slowness impacting the Venue Manager System (VMS) for some users. This appears to be related to an external service and may cause delayed loading times, particularly when navigating between pages or attempting to log in. Impact For affected venues, the primary impact is a degraded experience within the VMS, leading to slower operations for your staff. We understand this can cause significant inconvenience, and we apologize for any disruption to your daily activities. Workaround While our teams work on a full resolution, some affected venues have reported that clearing their browser's cache has temporarily helped alleviate the issue. Please note that the problem may recur. Next Steps Our engineering team is actively engaged and working with our external partners to identify the root cause and implement a resolution as quickly as possible. We'll provide further updates as new information becomes available. We appreciate your patience and understanding as we work to restore full performance.

We are continuing to investigate this issue.

We are currently experiencing a DNS outage affecting the SevenRooms VMS. Our engineering team is actively investigating the root cause and working to restore functionality as quickly as possible. We’ll provide updates here as soon as we have more information. We sincerely apologize for the disruption and appreciate your patience.

This incident has been resolved.

We are currently investigating an issue affecting some users, where a white screen appears and renders the browser unresponsive when accessing VMS. This behavior typically occurs during the initial page load, particularly when navigating to sections such as Reservations. The root cause has been identified as a Google Cloud-related issue. Our engineering team is working with Google Cloud to implement a workaround. We will continue to provide updates as more information becomes available and apologize for any inconvenience this may cause.

Google has removed the Action Center banner that indicated an ongoing issue with Google Reserve feed processing. All Sevenrooms systems are functioning normally and processing Google Reserve feeds without issue. With the removal of the banner from Google's Action Center, we are considering this incident resolved. We appreciate your patience and understanding.

We're continuing to monitor the previously reported Google Reserve feed processing issue. Currently, we have not received any new information from Google. Our systems remain stable, with no observable impact to the reported issue and we will provide updates as they become available.

We are continuing to monitor Google's reported issue with their backend feed processing. At this time, we have not received any further updates from Google. Our team is actively monitoring for any potential downstream impacts related to this issue and will provide further updates as soon as we receive new information from Google or observe any changes in system behavior.

Google has reported an issue with their backend feed processing, affecting both their Google Reserve sandbox and production environments. Specifically, Google has stated: "There is a known error in processing feeds for both sandbox and production. Our internal team is aware and expects a fix soon." While Sevenrooms systems remain operational, this may cause downstream data synchronization issues, including potential impacts on inventory availability. Google has posted a notification on their Action Center. We are monitoring the situation and will provide updates as received from Google.

This incident has been resolved.

Our engineering team identified and corrected the configuration issue, restoring normal functionality to our Reservation Widgets. We have also taken steps to prevent recurrence. Impact: During the incident, clients experienced inaccurate reservation availability displays on their widgets, impacting their ability to take bookings. This has been resolved. We apologize for any inconvenience this incident may have caused. We appreciate your patience as we worked to resolve the issue and are continuing to monitor performance.

We are continuing to work on a fix for this issue.

We are currently experiencing an issue affecting reservation availability widgets. This issue is impacting both new and legacy widget versions. We understand the urgency of this situation and are actively working to resolve the issue. Our engineering team is currently implementing a rollback of recent changes to restore normal functionality. We will provide further updates as soon as they are available. We apologize for any inconvenience this may cause.

This incident has been resolved.

Between approximately 2:46 PM and 2:58 PM, we experienced elevated response latencies affecting our sync service. This resulted in delays for users using out SevenRooms OS mobile app. Impact: During this brief window, users may have encountered delays in functionalities dependent on the sync service. Resolution: The issue stemmed from a rapid traffic shift to a new deployment. While intended to improve performance, Google Cloud's scaling did not immediately match the increased demand. Once Google Cloud reached equilibrium, services returned to normal. We are confident that this has been resolved and will not reoccur. We apologize for any inconvenience this may have caused.

The issue with the SevenRoomsOS mobile app not properly logging sent or received SMS messages has been resolved. All messages should now be logging correctly in your chat history. We appreciate your patience while we worked to resolve this issue.

The issue has been identified and a fix is being implemented.

We are aware of, and resolving an issue where the SevenRoomsOS mobile app is not logging sent or received messages properly. This means that some messages may error upon sending, and may not be visible in your chat history. We apologize for any inconvenience this may cause. We are working hard to resolve this issue as quickly as possible and will provide an update as soon as we have more information.

This incident has been resolved.

We have implemented a fix for the issue that was preventing some guests from modifying existing reservations We will continue monitoring to confirm the fix is effective and prevent further issues. We appreciate your patience.

We have identified an issue with the new reservation widget that may prevent some guests from modifying existing reservations. Guests experiencing this issue will need to contact the venue directly for assistance while we work to resolve this as quickly as possible. We apologize for any inconvenience.

A brief service interruption has occurred. During this time, some platform functions were temporarily unavailable. Our team quickly identified an infrastructure issue and implemented a resolution to restore full functionality.

The disruption has been confirmed resolved by Google Cloud.

We are continuing to experience intermittent issues due to problems with our Google Cloud service. Google’s engineering team is actively investigating the issue. You can follow their progress directly here: https://status.cloud.google.com/incidents/1yphfNLPHEnwJcWqwxbu#RP1d9aZLNFZEJmTBk8e1

We are continuing to experience intermittent issues due to problems with our Google Cloud service. Our team is monitoring the situation closely and working with Google to resolve it. Further updates will be posted here.

Our engineers have identified a potential workaround and are working swiftly to implement it. We will provide further updates as soon as we have more information.

We are continuing to monitor for any further issues.

We believe the issue with our cloud provider has been resolved. We will continue to monitor the situation to ensure it's fully addressed. Our team is working with the provider to confirm the root cause and final resolution.

Our cloud provider has acknowledged an issue on their end that is impacting our systems' performance. They are actively working on a resolution, and we will provide updates as soon as more information is available.

We are aware of an outage stemming from our cloud provider that is currently affecting both the SevenRooms OS and web platform and are actively working to remediate the issue. Our team is working closely with the provider to resolve the issue as quickly as possible. We will provide further updates and notify you as soon as service is restored. Thank you for your patience and understanding.

This incident has been resolved

Our team has implemented a fix and are continuing to monitor the system to ensure its stability. Thank you for your patience, and we apologize for any inconvenience this might have caused.

We have identified the root cause of the intermittent system issues and are actively working on implementing a fix. Thank you for your continued patience.

We are currently experiencing some instability within our VMS. Our team is working hard to resolve this issue as quickly as possible. Thank you for your patience.

This incident has been resolved.

We have released a fix for the intermittent slowness that some venues may have experienced when making reservations. We are continuing to monitor and investigate to identify the root cause and ensure it is fully resolved. Thank you for your patience, and we apologize for any inconvenience this might have caused.

We have identified the cause of the intermittent slowness that some venues may have experienced when making reservations. Our engineers are working to implement a solution as quickly as possible. We apologize for any inconvenience this may cause.

Google has resolved the issue with their services as of 18:30 US/Eastern. SevenRooms services have returned to normal operation, and we are no longer seeing any impact. We will continue to monitor for stability. Thank you for your patience.

SevenRooms experienced an 8-minute service outage earlier and has since stabilized. However, we may still experience further impact from an upstream incident in our cloud hosting provider, Google Cloud. Google’s engineering team is actively investigating the issue. You can follow their progress directly here: https://status.cloud.google.com/incidents/1yphfNLPHEnwJcWqwxbu#RP1d9aZLNFZEJmTBk8e1

SevenRooms experienced an 8-minute service outage earlier and has since stabilized. However, we may still experience further impact from an upstream incident in our cloud hosting provider, Google Cloud. Google’s engineering team is actively investigating the issue. You can follow their progress directly here: https://status.cloud.google.com/incidents/1yphfNLPHEnwJcWqwxbu#RP1d9aZLNFZEJmTBk8e1

SevenRooms is experiencing intermittent service loss due to a reported upstream outage in our cloud hosting provider, Google Cloud. Google’s engineering team continues to investigate the issue. Please be patient as we await further information.

Our developers have identified and fixed the issue with the missing icons. Thank you for your patience while the issue was resolved and we apologise for any inconvenience.

We are currently investigating an issue where the icons in the menu bar and other areas of the product are missing. The functionality remains the same, but the icons are missing for some venues. Our developers are aware and currently investigating the matter for a fix as soon as possible. We will provide an update here within the hour. Apologies for the inconvenience.

The fix put in place has remained stable and the incident if fully resolved.

A fix has been implemented for the system wide outage. Our engineering team is monitoring to confirm it is fully resolved.

Our engineering team is working to remediate an infrastructure outage affecting various aspects of the system. We will provide an update shortly.

Our developers have resolved the issue. All systems and sections are back to normal. Thank you for your patience while resolved this and we apologize for any inconvenience this might have caused.

Our developers have identified the issue, happening only to venues with Looker reporting. A temporary fix has been deployed while temporarily disabling Looker reporting. We are looking into the matter to restore all functions as soon as possible. Thank you for your patience while we resolve the issue entirely. We will post an update as soon as it becomes available.

We are currently aware and investigating an error message on our web platform version when the Settings section is clicked on. Our engineering team is currently investigating the matter and we will provide an update as soon as it becomes available. Thank you for your patience and we apologize for the inconvenience.

The partial outage on mobile devices for some venues has been fixed by our engineers. All mobile apps should load and function normally. We apologize for the inconvenience. Should you encounter further issues, please don't hesitate to let us know by writing us at support@sevenrooms.com Thank you for your patience while we resolved this issue.

It has been reported that for some venues, the mobile app is not working properly by not loading shifts. Our engineers have identified the issue and are working diligently on a fix. As soon as we have updates we will provide them immediately here. We apologize for the inconvenience.

Our developer team has identified, targeted, and resolved the Reservation Widget checkout issue. All operation is back to normal. We apologize for the inconvenience and appreciate your patience while we resolved the issue.

Our team is investigating an issue with some venues' Reservation Widget checkout page not allowing to proceed with checkouts. As a current workaround to allow checkouts, please disable the social media login option on your Reservation Widget settings by going to Settings > Widget Settings > Reservation Widget > Checkout Configurations > Enable social media login (disable this setting) > Save changes. We apologize for the inconvenience, we are working diligently to identify and resolve the issue. We will continue posting updates as soon as we have them.

SevenRooms Mobile App experienced a brief outage from approximately 10:38 - 11:08 AM EST. Mobile app users had difficulty logging in and saving changes. Any changes made on logged in mobile devices have fully synced as of 11:08am. Mobile functionality was fully restored at 11:08AM EST. We apologize for the inconvenience that this might have caused.

The Instagram integration is back to normal. The Reserve button is back and you can now find SevenRooms in the Action Button list of partners. Thank you for your patience while we resolved this with Meta and we apologize for the inconvenience.

We are continuing our direct contact with Instagram/Meta to reestablish the Instagram integration as soon as possible. Thank you for your patience while we reestablish the integration. We will post further updates as we have them.

Our developers have identified the core issue and have reached out to the Instagram team for fixing. We are currently waiting for a reply from Instagram. We have not been given a response or resolution time but we will continue following up with the matter until its resulting. We apologize for the inconvenience and will post further updates as they become available.

Our Instagram reserve integration is currently facing an issue where the button is currently not showing on profiles. Our engineers have been alerted and are currently looking into the issue. In the meantime, you may add your direct Reservation Widget Link to your Instagram profile. You may find this link by navigating to Settings > Reservation Widget > Direct link to widget. Apologies for the inconvenience, we will post an update as soon as possible.

The service has been restored by our DNS service provider. All services are back online and working with no further issues. We apologize for the inconvenience and thank you for your patience.

We are continuing to work on a fix for this issue.

Our engineers have identified the issue. We are experiencing an outage in our DNS service provider and we are in contact with their support team to resolve the issue in their services as soon as possible. Thank you for your patience while we resolve the issue with our service provider. We will post further updates as they are available.

We are currently investigating an issue where any short links are not opening properly and lead to an error page. Dedicated booking links in the short form (seven.ly) and Reminder links have been affected by this issue. Our developers are looking at this with our service provider and we will provide updates here as soon as possible. Thank you for your patience and understanding while we resolve this issue.

* During the temporary SMS outage for Twilio accounts, a disconnection of the main Twilio account occurred. * Our team immediately began an investigation to find out the reason for the outage. * Twilio Support was contacted immediately and they helped get to the root of the issue, which was the main account disconnection. * Our team diligently worked with Twilio support to reestablish the connection as soon as possible. * The connection was shortly reestablished and the service went back to fully operational. We apologise for the inconvenience and we will work with Twilio to ensure that this is avoided in the future.

SevenRooms experienced a brief outage of SMS functionality due to an issue with our communications provider Twilio. SMS functionality was fully restored at approximately 11:26AM EST. All SMS functionality is back to normal and operational. We apologize for the inconvenience that this might have caused.

Our maintenance is complete and all functionality has been restored to SevenRooms.

Please be aware that SevenRooms and our cloud service provider (Google Cloud) are performing scheduled maintenance. This period is expected to last for 30 minutes. We will update you here within 30 minutes with any updates we have. Please reference our previous in-app and email communication below: We are aware that a minority of customers have been experiencing abnormal behavior in the SevenRooms platform, including incomplete or missing reservations/visits, issues with completing payments, inconsistent latencies and timeouts for common operations, and elevated error rates. Working hand-in-hand with the Google Cloud engineering team, the root cause was as resulting from faulty infrastructure deep within the Google Cloud managed database layer (not within the SevenRooms platform application itself), causing deadlock and timeouts for incoming file system requests that were routed to faulty zones. As a result of our findings, our engineering team is working closely with Google Cloud services to patch underlying infrastructure while maintaining data consistency. In order to achieve this, customers will experience a planned maintenance downtime at approximately 10:30 pm EDT that is expected to last for 30 minutes. During this time: -Our Web Portal and Reservation/Events/Waitlist Widgets will be inoperative -SMS messages will not send -Any manual or API syncs for third-party integrations -POS data will not sync to or from between SevenRooms and your POS service However, our mobile app (iPad, iPhone) will remain functional for those in-service during this time. In order to leverage SevenRooms on mobile during downtime, please be sure to open your SevenRooms app prior to our maintenance period so that reservation data will automatically sync to your local devices During this time we advise using a singular iPad device during service as multiple devices will be unable to communicate with one and other. On your iPad, you will still be able to perform the following actions: -Seat and otherwise modify existing reservations -Create walk in reservations on iPad We also advise downloading your existing reservations prior to planned downtime by leveraging our web reporting functionality in order to have a list of existing upcoming reservations for your shift. Our team will provide an update here when the maintenance begins and will continue to provide moment-to-moment updates as our maintenance progresses. For any additional questions, please contact support@sevenrooms.com

This incident has been resolved.

We are currently investigating an issue where we are seeing some errors on the Mobile and Web Platform. Dedicated booking links and Reminder links have been affected by this issue. Our developers are looking at this and we will update you here in the next hour.

This issue was successfully resolved by our team an hour ago by 1:00 AM EST. All SevenRooms functionality is back to normal and operational. We apologize for the inconvenience that this might have caused.

At this time, we are expecting this issue to be ongoing for another 4 hours and will have another update around 2:30 am EST. Thank you for your continued patience as we work to resolve this matter.

We are expecting this issue to be ongoing for another 3.5 hours and will have another update around 10:30 pm EST

We are continuing to work on a fix for this issue.

At approximately 5:21 PM EST SevenRooms started experiencing outages specifically on Guestlist and Reporting components. In the meantime, customers can still access their existing Guestlist on SevenRooms iOS app. We will provide an update at 7 PM EST if we do not have one before then.

This incident has been resolved.

We are currently investigating the issue with our elastic search, as it has temporarily gone down for some clients. We are actively monitoring and working on improvements. Please feel free to check updates on their status page as well at https://status.elastic.co/.

SevenRooms experienced a brief outage of outgoing email functionality due to the AWS Internet Connectivity Outage. Emails were not lost. All expected outgoing emails successfully sent once AWS restored connectivity at approximately 11:01AM EST. You can read more about the AWS Internet Connectivity Outage below. https://status.aws.amazon.com/ All SevenRooms functionality is back to normal and operational. We apologize for the inconvenience that this might have caused.

SevenRooms experienced a brief outage in the system for a few minutes. Our engineers have found the root cause and immediately acted upon it to resolve it. Reservations are back to normal and operational. We apologize for the inconvenience that this might have caused.

This incident regarding the iPad sync issue is now resolved for all venues. These reservations should be pulling into Web and Mobile from now moving forward. Thank you kindly for your patience.

We are currently facing an issue with the mobile version (iPad) not syncing reservations correctly. The reservations are visible and available on the web platform, but they are not showing on mobile. We are currently investigating the issue in order to resolve it as soon as possible. We apologize for the inconvenience and we will post updates within the next hour.

Thank you for your patience and our sincerest apologies for any inconvenience this has caused. The Bbot Team was deploying updates overnight, which caused the owner portal to go down for a brief period this morning. The issue has been resolved and the Web Terminal access has been restored. Thank you for your patience while the issue was being resolved.

Bbot is currently experiencing an outage on the Web Terminal. Bbot's team of engineers is working to resolve the issue as soon as possible. We will provide another update within 1 hour, if we have anything else to report before then we will. We do apologize for the inconvenience and thank you for your patience.

This incident has been resolved.

We are continuing to monitor for any further issues.

Update - Bbot engineers are still diligently working to look into fixes for our degraded service. Branded ordering sites are back fully operational, but menus and guest checkouts are still seeing partial degraded service. They are still investigating ongoing issues with Bbot Terminals for both the browser--based Terminal and the app-based Terminal.

Update - Bbot has rolled out a further fix for our order status page that resolves a bug causing abnormal load to our databases. They're monitoring the response times to see if they can downgrade the incident. Their engineers are continuing to work hard to resolve this issue.

Bbot has identified a new fix for their order status page that should improve our guest checkout experience. Note: Messages configured to show on the order status screen will no longer be available as their engineers continue to look into resolving their remaining intermittent service issues. Thank you for your continued patience.

Bbot has been identified the issue, and a fix and is monitoring response times. We will post an update as soon as the incident is downgraded.

Bbot is experiencing an outage at this time and is investigating this issue. We will follow up with an update within 1 hour. Thank you for your patience and understanding, and our apologies for the inconvenience caused.

This incident has been resolved. All Payments Operational.

All Payments Operational. Our team will still be monitoring the situation but at the moment no issues reported. Thank you for your patience in this matter.

This issue has been addressed and new payments should now be appearing. Existing payments should complete surfacing over time (likely within the next 3 hours). It may help to refresh or clear the browser's cache.

This issue started last night at 11:30pm EST and has affected any payments since. Our team has identified the cause and is currently awaiting the proper fix. Please be advised that once this issue is fixed, these payments will properly appear on the Reservation and Order Slideouts and within the Search Payments portion of SevenRooms. For the time being however, you will not be able to view or refund these payments. We will provide an update at 5pm EST or as updates come through.

This issue has been addressed and new payments should now be appearing as they are created.  Payments made between 11:30 PM EST last night should complete surfacing over time (likely within the next hour). It may help to refresh or clear the browser's cache.

We are continuing to work on a fix for this issue.

This issue started last night at 11:30pm EST and has affected any payments since. Our team has identified the cause and is currently awaiting the proper fix. Please be advised that once this issue is fixed, these payments will properly appear on the Reservation and Order Slideouts and within the Search Payments portion of SevenRooms. For the time being however, you will not be able to view or refund these payments. We will provide an update at 5pm EST or as updates come through.

As of 02/08 2:16 ET, the issue has been resolved and the region should be accessible again. Thank you for your patience and understanding.

We are currently investigating the issue with our elastic search, as it has temporarily gone down. Please feel free to check updates on their status page as well at https://status.elastic.co/, and we will provide everyone with updates at 3pm EST, at the latest.

Upon further investigation, we can confirm our systems were operational during the time of the incident on Dec 15th. External factors outside of our control prevented our service from running in UAE for limited cases. To work with this new variable, we recommended that UAE clients. This advisory will be marked closed.

After investigation of the mobile issue for UAE clients, our engineers have found a temporary fix. Should our UAE clients experience issues with logging in to their mobile SevenRooms app, kindly head to the iPad settings > SEVENROOMS > select 'Custom Server' and type in exactly: https://www.sevenrooms.com This should allow users to log into the mobile app without any issues. We strongly apologize for the inconvenience and thank you for your patience.

We are continuing to work on a fix for this issue.

Following the incident of the outage for some UAE venues, our engineers have targeted the issue and have deployed a hotfix for the web platform. The reservations platform on the web is back to operational status. The issue still persists on the mobile platform, which we are diligently investigating. Thank you for your patience and we will post further updates as they come.

We are currently aware of and investigating an outage pertaining to UAE clients. We are actively investigating the root of the issue and will post updates as soon as possible. Thank you for your patience while we investigate.

An earlier configuration change relieved pressure on the search servers but did not address the root cause. The root cause was identified to be an application change that causes excessive server load on the search servers. This has been patched and we believe the issue to be fully resolved going forward. We will continue to monitor for any further service abnormalities.

We have restored service to those customers that were impacted by the search being down as of 1:35 EST and are continuing to monitor the root cause.

We are currently investigating the issue with our elastic search, as it has temporarily gone down. We will provide everyone with updates at 3pm EST, at the latest.

We had a spike of reservation search requests across our venues, causing us to reach a limit.  We have fixed the issue and subsequently upped that limit significantly so we do not expect to have this issue again.

This incident has been resolved.

We are currently investigating this issue.

All Systems Operational

Bbot is currently experiencing degraded service at this time due to high traffic. Bbot's team of engineers is working to resolve the issue as soon as possible. We will provide another update within 1 hour, if we have anything else to report before then we will. We do apologize for the inconvenience and thank you for your patience.

This incident has been resolved.

Stripe a third-party system that we integrate with went down on December 4th, causing a system outage in the UAE, there were a high amount of errors while attempting to load SevenRooms. The issue is resolved now, and being monitored. We are investigating ways to ensure this does not happen again in the future. Thank you for your patience, we apologize for the inconvenience

After investigating further on our last incident involving venues in UAE, the issue is related to payment processor Stripe. We are currently working on a fix for the venues that don't use Stripe as their payment processor, which will be live as soon as possible. For the venues that use Stripe, we are currently liaising with Stripe for them to resolve the issue as quickly as possible. Thank you for your patience, we apologize for the inconvenience, and we will publish updates within the next hour or two.

This incident has been resolved.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently investigating this issue.

After an investigation, there was an issue with connectivity in some areas of the UK, not allowing access to SevenRooms. The issue appears to be gone and our systems are up and running without any issues. We will continue actively monitoring.

We are currently investigating SevenRooms connection and login errors via SevenRooms.com and via the mobile App. The site appears to be down for some venues based in the UK. We are currently working with our team to investigate the matter. We will post an update as soon as we have more information. Thanks for your patience while we investigate.

OpenTable has alerted everyone that this incident has now been resolved and all restaurant systems appear to be healthy. To understand more about what happened, please refer to OpenTable's status page here, https://status.opentable.com/

OpenTable is currently investigating an outage and seeing slower than normal performance with syncing data. Please feel free to follow their updates on this issue at https://status.opentable.com/ and we will update as the day progresses and once this issue has been resolved by OpenTable.

We have pushed a fix that had affected venues from being able to pull client information and make internal reservations. For any additional questions or support, please reach out to Support@sevenrooms.com

We are aware of an issue that certain venues may run into when attempting to click on a reservation to view details. We are currently investigating and will update you here by 1pm EST if we do not have any updates before then.

This incident has been resolved. We will continue to monitor, thank you for your patience and understanding on this matter.

Some search results have been lagging. Most seem to be succeeding at this time and have been stable. We are continuing to monitor the situation and will update once the issue is completely resolved.

This incident has been resolved. Thank you for your patience and understanding on this matter.

Most search results seem to be succeeding and have been stable for a few hours. We are continuing to monitor the situation and will update once the issue is completely resolved.

Most searches are now succeeding. For those venues who may still be having trouble, we are continuing to investigate this issue. We will post an update by 4:30 EST if not before.

Most searches are now succeeding. For those venues who may still be having trouble, we are continuing to investigate this issue. We will post an update by 2:30 EST if not before.

We are currently aware of an issue that is affecting Global Search functionality. We are currently investigating this incident and will provide updates hourly until this is resolved.

Our team has deployed this fix and you should now be able to view your OpenTable reservations within SevenRooms, as they should be pulling through successfully. Thank you for your continued patience while we resolved this issue.

Thank you all for your patience on this matter. Our team is still investigating this issue with OpenTable Reservations not syncing properly to SevenRooms. It may be suggested that you temporarily block Reservations coming in through OpenTable, to prevent overbookings. We will provide you with an update on or before 5pm EST.

We are continuing to investigate this issue. Your venues may be experiencing issues with OpenTable Reservations coming through to SevenRooms. We will provide you with another update on or before 12pm EST. Thank you for your continued patience.

We are aware of and currently investigating an issue with OpenTable that affects some imports via GuestCenter Sync API. We will provide an update in the next 60 minutes based on our investigation. We strongly appreciate your patience.

Thank you again for your continued patience and understanding on this matter. Our engineers have resolved the issue, and you should be able to successfully link the checks within your POS system.

Thank you for your continued patience. We are still experiencing issues with the MyCheck POS system not linking as expected. Our team is heavily investigating this issue and we will provide you with an update on or before 5pm EST.

We are continuing to investigate this matter with MyCheck POS. Your venue may experience some issues when physically linking checks or with the checks auto-linking through the POS system. We will provide you with an update on or before 12pm EST. Thank you for your continued patience on this.

We are currently investigating an issue with our third-party service, MyCheck POS not linking checks to reservations. We will release another update in 60 minutes unless the issue is identified or resolved prior. Thank you for your patience while we resolve the issue.

MyCheck has confirmed that this issue is now resolved.

MyCheck is experiencing an outage. At this time, operators may be unable to generate new POS codes, which will prevent them from linkin new checks. We have alerted MyCheck of this issue, and they are looking into it on their behalf. We will provide an update at 4pm EST if we do not have any information before then.

We have shipped a fix for global search and this issue is now resolved. We've confirmed that global search is now stable. Our engineers were able to identify the root cause of what has occurred, and are taking the proper steps to ensure that this does not happen again moving forward. If you are still experiencing this issue, please let us know immediately so that we can continue to look into this for you. We sincerely apologize for any inconvenience this might have caused and appreciate your patience while we worked through this issue.

A fix has been implemented and search results may now properly populate for some venues. We will be continuing to monitor the situation over the next hour and will post any additional updates as they come.

We have identified the cause of this issue. Our engineers are working on implementing a fix as we speak. Client search results may continue to not populate properly through our global search, and client level search functionality when booking a reservation. We will provide an update at 6 pm EST if we do not have one before then.

We are continuing to work on a fix to resolve this issue. Client search results may continue to not populate properly through our global search, and client level search functionality when booking a reservation. We will provide an update at 5 pm EST if we do not have one before then.

We have identified the cause of this issue. Our engineers are working on implementing a fix as we speak. Client search results may continue to not populate properly through our global search, and client level search functionality when booking a reservation. We will provide an update at 4 pm EST if we do not have one before then.

We are continuing to investigate the cause of this issue. Client search results may continue to not populate properly through our global search, and client level search functionality when booking a reservation. We will provide an update at 2:30 pm EST if we do no thave one before then.

We are aware of an issue with our global search which is preventing client information from being pulled. During this time, you may see degraded performance when searching for client information using our search function, and when booking reservations internally. We are looking into this and will provide an update at 1:30 pm EST if not before then.

The issue of global search has been resolved. If you are still experiencing this issue, please reach out to support@sevenrooms.com

We are currently aware of an issue that is affecting Global Search functionality. We are currently investigating this incident and will provide updates hourly until this is resolved.

As of approximately 1:00 pm EST the issue at our landing page on sevenrooms.com has been resolved. Our landing page host provider was experiencing an outage which caused issues heading to sevenrooms.com. They have resolved the issue and login at sevenrooms.com should be stable again. Please reach out to support@sevenrooms.com if you are still experiencing issues at sevenrooms.com

A fix has been implemented and we are now monitoring the results. We will follow up with one more post at 1:00 pm EST to confirm that all is working with the www.sevenrooms.com URL.

Thank you for your continued patience. We are continuing to work on a fix for this issue. We will continue to keep you updated with a post at 1:30 pm EST if we do not have further information before that time.

As of 11:15 am EST. we are currently experiencing an issue with accessing our landing page on Sevenrooms.com. Please use https://www.sevenrooms.com/login in the meantime. Our engineers are aware of this outage and we will provide an update at 12:30 pm EST if we do not have one before then.

This incident has been resolved and search results are now properly populating across all venues.

A fix has been implemented and search results are now properly populating for some venues. We are currently monitoring the situation and will post updates as they come.

We are currently aware of an issue that is affecting Global Search functionality. We are currently investigating this incident and will provide updates hourly until this is resolved.