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We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

We are currently investigating an issue preventing users from announcing labels.

We are currently investigating an issue where UPS direct contract activation fails due to error "Invalid credentials. Please contact the carrier to double check the credentials if the issue persists". This issue is affecting only direct-contract/SaaS users. We will provide an update as soon as more information becomes available.

We are currently investigating reports of failed UPS pickup requests. We will provide an update as soon as more information becomes available.

We will be performing an update of our API infrastructure during the following window: 18:00 - 19:00.No downtime is expected during the maintenance window.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing maintenance on our main database to prepare for upcoming feature releases. No downtime is expected during this period. However, we recognize the importance of Sendcloud for your operations and will work to minimize any potential disruptions.

This issue has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating issues affecting order import with CCVShop integrations. We will share further updates as soon as possible.

This issue has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating issues affecting order import with CCVShop integrations. We will share further updates as soon as possible.

This incident has been resolved.Esta incidencia se ha resuelto.

The label announcement process is improving. We will continue monitoring the performance to ensure the service is fully restored.El proceso de generación de etiquetas está mejorando. Seguiremos monitoreando este asunto.

The carrier has confirmed they are experiencing a general issue on their side. Their technical team is actively working to resolve the problem as soon as possible.El transportista ha confirmado que está experimentando un problema general en su sistema. El equipo técnico está trabajando activamente para resolver el problema lo antes posible.

We are currently investigating an issue preventing users from announcing labels.Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

This incident has been resolved. Esta incidencia se ha resuelto.

The label announcement process is improving. We will continue monitoring the performance to ensure the service is fully restored. El proceso de generación de etiquetas está mejorando. Seguiremos monitoreando este asunto.

The carrier has confirmed they are experiencing a general issue on their side. Their technical team is actively working to resolve the problem as soon as possible. El transportista ha confirmado que está experimentando un problema general en su sistema. El equipo técnico está trabajando activamente para resolver el problema lo antes posible.

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

This issue has been resolved. Esta incidencia se ha resuelto.

We will continue monitoring the performance to ensure the service is fully restored. Seguiremos monitoreando este asunto.

The label announcement process is improving. Some users can now create labels. The carrier is continuing work to fully restore the service. El proceso de generación de etiquetas está mejorando. Algunos usuarios ya pueden crear etiquetas. El transportista sigue trabajando para restablecer completamente el servicio.

The incident is ongoing. As soon as we receive any updates or further information from the carrier, we will promptly inform our users. El incidente sigue en cursor. Seguiremos enviando actualizaciones tan pronto como recibamos más información por parte del transportista.

The carrier has confirmed they are experiencing a general issue on their side. Their technical team is actively working to resolve the problem as soon as possible. El transportista ha confirmado que está experimentando un problema general en su sistema. El equipo técnico está trabajando activamente para resolver el problema lo antes posible.

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

DHL acknowledged that they are experiencing an issue with tracking statuses. More information is available on their official tracking site when retrieving the tracking status.We are closing this incident on our side.

The carrier has confirmed the issue is on their side and they are working on a fix with urgency. We will continue to provide updates here.____De vervoeder heeft bevestigd dat het probleem aan hun kant ligt en ze werken met spoed aan een oplossing. We zullen hier updates blijven geven.

For shipments announced with DHL eCommerce Benelux, it could be that an incorrect tracking status (eg. Returned to sender) was assigned immediately after label creation. Please note that the incorrect tracking status update comes from DHL directly.We reached out to the carrier with urgency and we will share further updates on the resolution soon.____Voor zendingen die met DHL eCommerce Benelux zijn aangekondigd, kan het zijn dat er direct na het aanmaken van het label een onjuiste traceerstatus (bijv. Retour afzender) is toegekend. Houd er rekening mee dat de onjuiste trackingstatus update rechtstreeks van DHL komt.We hebben met spoed contact opgenomen met de vervoerder en zullen binnenkort meer updates geven over de oplossing.

DHL acknowledged that they are experiencing an issue with tracking statuses. More information is available on their official tracking site when retrieving the tracking status. We are closing this incident on our side.

The carrier has confirmed the issue is on their side and they are working on a fix with urgency. We will continue to provide updates here. ____ De vervoeder heeft bevestigd dat het probleem aan hun kant ligt en ze werken met spoed aan een oplossing. We zullen hier updates blijven geven.

For shipments announced with DHL eCommerce Benelux, it could be that an incorrect tracking status (eg. Returned to sender) was assigned immediately after label creation. Please note that the incorrect tracking status update comes from DHL directly. We reached out to the carrier with urgency and we will share further updates on the resolution soon. ____ Voor zendingen die met DHL eCommerce Benelux zijn aangekondigd, kan het zijn dat er direct na het aanmaken van het label een onjuiste traceerstatus (bijv. Retour afzender) is toegekend. Houd er rekening mee dat de onjuiste trackingstatus update rechtstreeks van DHL komt. We hebben met spoed contact opgenomen met de vervoerder en zullen binnenkort meer updates geven over de oplossing.

This incident has been resolved. Ce problème a été résolu.

We are currently investigating this issue. Nous enquêtons actuellement sur la source de ce problème.

The service has recovered, we will continue monitoring this incident. Le service a été rétabli, nous continuerons à surveiller cet incident de près.

We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

This issue has been resolved. Il problema è stato risolto

The service has recovered, we will continue monitoring this incident. Il servizio è stato ripristinato, continueremo a monitorare questo incidente.

We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

This issue has been resolved. Ce problème a été résolu.

The service has recovered, we will continue monitoring this incident. Le service a été rétabli, nous continuerons à surveiller cet incident de près.

We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

This issue has been resolved. Ce problème a été résolu.

The service has recovered, we will continue monitoring this incident. Le service a été rétabli, nous continuerons à surveiller cet incident de près.

We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

This issue has been resolved. If you're still encountering problems with order import, please contact our support team for assistance.

We have been actively monitoring the order import process and have observed that the system is steadily recovering. Our team will continue to monitor it closely until the order import service is fully restored and performing as expected. Thank you for your patience and understanding during this incident.

The issue with Exact Online has stabilized and order importing will soon return to normal. We are still monitoring a small number of users who are hitting API rate limits. Thank you for your continued patience and understanding.

We have implemented several mitigations and are working closely with Exact Online to monitor the situation. We expect improvement starting tomorrow, with further stabilization anticipated by Monday. Thank you for your patience, we’ll continue to monitor closely and share updates as we have them.

This issue has been identified and a fix is being implemented.

We are continuing to actively investigate the issue.

We are continuing to investigate this issue.

We are currently investigating an issue preventing orders being imported from Exac Online integrations.

This issue has been resolved. Dit probleem is opgelost.

PACKS implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. PACKS heeft een oplossing geïmplimenteerd. We blijven de uitkomst van de oplossing monitoren om er zeker van te zijn dat het probleem is opgelost.

We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.

This incident has been resolved. Il problema è stato risolto.

We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

This issue has been resolved. Das Problem wurde behoben.

The service has recovered, we will continue monitoring this incident. Der Service hat sich erholt, wir werden dieses Ereignis weiterhin überwachen.

We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

This issue has been resolved. Das Problem wurde behoben.

The service has recovered, we will continue monitoring this incident. Der Service hat sich erholt, wir werden dieses Ereignis weiterhin überwachen.

We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

This issue has been resolved. Dit probleem is opgelost. Ce problème a été résolu.

The service has recovered, we will continue monitoring this incident. De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost. Le service a été rétabli, nous continuerons à surveiller cet incident de près.

The issue has been identified to be on the carrier's side. The carrier is working on the resolution of the issue. Er is vastgesteld dat het probleem aan de kant van de vervoerder ligt. De vervoerder werkt aan de oplossing van het probleem. Le problème a été identifié comme étant du côté du transporteur. Le transporteur travaille à la résolution du problème.

We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

This issue has been resolved. Ce problème a été résolu.

A fix has been implemented, and we are monitoring the results. Un correctif a été déployé et nous surveillons les résultats.

We are currently investigating reports of missing service points for the Colissimo. Nous enquêtons actuellement sur les signalements de points relais manquants pour Colissimo.

The incident has been resolved. Das Problem wurde behoben.

The issue was fixed by the carrier and we are monitoring the result. Das Problem wurde durch den Versanddienstleister behoben und wir beobachten das Ergebnis.

We are currently investigating an issue preventing users from announcing return labels via DHL. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Retouren über DHL anzukündigen.

This incident has been resolved.

A fix has been implemented, and we are monitoring the results.

We are currently investigating an issue preventing orders being imported from Mirakl integrations.

The incident has been resolved. El incidente ha sido resuelto.

The carrier has implemented a fix and we are monitoring the results. El transportista ha implementado una solución y estamos supervisando los resultados.

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

This issue has been resolved. Das Problem wurde behoben. Ce problème a été résolu. Dit probleem is opgelost.

The service has recovered, we will continue monitoring this incident. Der Service hat sich erholt, wir werden dieses Ereignis weiterhin überwachen. Le service a été rétabli, nous continuerons à surveiller cet incident de près. De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost.

We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen. Nous enquêtons actuellement sur la source de ce problème. Dit probleem wordt momenteel onderzocht.

This incident has been resolved.

We are continuing to work on a fix for this issue.

Das Problem wurde vom Versanddienstleister identifiziert. The issue has been identified by the carrier.

Wir untersuchen derzeit dieses Problem. We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented, and we are monitoring the results.

We’ve received reports of issues related to order feedback, as well as difficulties connecting or reconnecting eBay to Sendcloud. If your eBay integration is already connected, we recommend not disconnecting it at this time. We are actively investigating and will share further updates as soon as possible.

Ce problème a été résolu. This issue has been resolved.

We are continuing to monitor for any further issues.

Un correctif a été déployé et nous surveillons les résultats. A fix has been implemented, and we are monitoring the results.

Nous enquêtons actuellement sur la source de ce problème. We are currently investigating this issue.

This incident has been resolved.

We are currently investigating an issue preventing users from announcing labels.

This incident has been resolved, orders should now be importing as expected. If you have any orders that were not imported during the timeframe of the incident, please contact our support team for further assistance.

The fix has been successfully implemented, and new orders are now imported as expected. We are aware that some orders placed during the period when the issue was occurring have not yet been imported. Our team is actively working to import the remaining orders. We will closely monitor the situation and provide further updates as progress is made.

This issue has been identified and a fix is being implemented.

We received reports of order import issues on Exact Online integrations. We are closely investigating the issue and we are going to provide further updates as soon as possible.

Das Problem wurde behoben. This issue has been resolved.

Der Service hat sich erholt, wir werden dieses Ereignis weiterhin überwachen. The service has recovered, we will continue monitoring this incident.

Wir untersuchen derzeit dieses Problem. We are currently investigating this issue.

This issue has been resolved. Das Problem wurde behoben. Dit probleem is opgelost.

The service has recovered, we will continue monitoring this incident. Der Service hat sich erholt, wir werden dieses Ereignis weiterhin überwachen. De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost.

We are currently investigating this issue. Wir untersuchen derzeit dieses Problem. Dit probleem wordt momenteel onderzocht.

This issue has been resolved. Dit probleem is opgelost.

Er is een oplossing geïmplementeerd en we houden de resultaten in de gaten. A fix has been implemented and we are monitoring the results.

Our team is continuing to work on the fix. Ons team werkt nog steeds aan de oplossing.

The issue has been identified and we are implementing a fix. De oorzaak van het probleem is geïdentificeerd en we zijn bezig met het implementeren van een oplossing.

We are currently investigating an issue preventing users from announcing Pick-ups. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen Pick-ups meer aan kunnen maken.

This incident has been resolved.

The service has recovered, we will continue monitoring this incident.

We are currently investigating this issue.

This incident has been resolved.

We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored.

We are currently investigating an issue with the panel not loading. We apologize for the inconvenience and will provide an update as soon as possible.

This issue has been resolved. Dit probleem is opgelost. Ce problème a été résolu. Das Problem wurde behoben.

The service has recovered, we will continue monitoring this incident. De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost. Le service a été rétabli, nous continuerons à surveiller cet incident de près. Der Service hat sich erholt, wir werden dieses Ereignis weiterhin überwachen.

The issue has been identified by the carrier and they are working on a fix. De oorzaak van het probleem is geïdentificeerd door de vervoerder. Zij zijn op dit moment bezig met een oplossing. Le problème a été identifié par le transporteur et ils travaillent sur un correctif. Das Problem wurde vom Versanddienstleister identifiziert und sie arbeiten an einem Fix (einer Lösung).

We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Wir untersuchen derzeit dieses Problem.

Este incidente ha sido resuelto. This incident has been resolved.

El servicio se ha recuperado, continuaremos monitoreando esta incidencia. The service has recovered, we will continue monitoring this incident.

Actualmente estamos investigando esta incidencia. We are currently investigating this issue.

This incident has been resolved. Il problema è stato risolto.

The issue has been resolved and we are monitoring the results. Il problema è stato risolto e stiamo monitorando i risultati.

We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

This incident has been resolved.

The issue appears to be resolved by the carrier and we are monitoring the results.

The carrier is currently experiencing a partial outage, which is causing the label announcement issues. Their technical team is actively working on the issue as a high priority to resolve it as quickly as possible.

We are currently investigating an issue preventing users from announcing labels.

This issue has been resolved. Dit probleem is opgelost.

The service has recovered, we will continue monitoring this incident. De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost.

We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.

This incident has been resolved. Il problema è stato risolto.

The issue was resolved and we are monitoring the results. Il problema è stato risolto e stiamo monitorando i risultati.

We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

The incident has been resolved. Das Problem wurde behoben.

A fix has been implemented and we are monitoring the results. Das Problem wurde behoben und wir beobachten das Ergebnis.

DHL has identified the issue on their side, and they are working on a solution. DHL hat das Problem identifiziert und arbeitet an einer Lösung.

We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

Esta incidencia se ha resuelto. This issue has been resolved.

El servicio se ha recuperado, continuaremos monitoreando esta incidencia. Es posible que aparezca un nuevo mensaje de error que diga: "El número de pedido proporcionado ya existe."| "The provided order number already exists." Si esto ocurre, modifique ligeramente el número de pedido antes de crear la etiqueta. Agregar algunas letras o dígitos (por ejemplo, "01") al inicio del número de pedido debería resolver este problema. The service has recovered, we will continue monitoring this incident. You might encounter a new error message stating, "The provided order number already exists." If this occurs, please modify the order number slightly before creating the label. Adding some letters or digits (for example"01") to the beginning of the order number should resolve this error.

Actualmente estamos investigando esta incidencia We are currently investigating this issue.

This issue has been resolved. Dit probleem is opgelost.

The service has recovered, we will continue monitoring this incident. De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost.

We are currently investigating an issue preventing users from announcing GLS NL labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen GLS NL labels meer aan kunnen maken.

This issue has been resolved. Il problema è stato risolto

The service has recovered, we will continue monitoring this incident. Il servizio è stato ripristinato, continueremo a monitorare questo incidente.

We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

This issue has been resolved. Esta incidencia se ha resuelto.

The issue has been identified by the carrier and they are working on a fix. La incidencia ha sido identificada por el transportista y están trabajando en una solución.

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

The issue has been resolved. Esta incidencia se ha resuelto.

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

This issue is resolved.

We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored

The issue has been identified and we are implementing a fix.

The incident has been resolved. Das Problem wurde behoben.

We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

This incident has been resolved. Este incidente se ha resuelto.

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue preventing users from announcing labels.

This incident has been resolved.

The fix has been implemented and we are currently monitoring the service. Un correctif a été déployé et nous surveillons les résultats.

We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

This incident has been resolved.

The carrier's services have been restored and UPS label creation from the panel is working as expected. We will continue to monitor closely. Thank you for your patience.

UPS is currently experiencing downtime on their side and they are working to restore their services in a timely manner. As a result of these issues, UPS label creation from the panel is also affected. We will provide further updates as soon as possible.

This inceident has been resolved. Cet incident a été résolu.

A fix has been implemented and we are monitoring the result. Un correctif a été mis en place et nous surveillons les résultats.

Nous sommes en contact avec le transporteur et vous tiendrons au courant dès que nous recevons de nouvelles mises à jour de leur côté. En attendant, nous continuerons de surveiller la situation.. We’re in contact with the carrier and will share updates as we learn more. In the meantime, we’ll continue monitoring the situation.

We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

The incident has been resolved L'incidente è stato risolto

A fix has been implemented by the carrier, and we are monitoring the results. Il corriere ha implementato una correzione e stiamo monitorando i risultati.

A fix has been implemented by the carrier, and we are monitoring the results. Il vettore ha implementato una correzione e stiamo monitorando i risultati.

We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

This issue has been resolved.

DHL eCommerce implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored.

The issue has been identified by the carrier and they are working on a fix.

We are currently investigating an issue preventing users from announcing labels.