SecurityTrails

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SecurityTrails is currently Operational

Last checked from SecurityTrails's official status page

Historical record of incidents for SecurityTrails

Report: "Website down"

Last update
resolved

This incident has been resolved.

investigating

The website is up, we are investigating.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue.

Report: "Attack Surface Intelligence & SurfaceBrowser™ Outage"

Last update
resolved

Dear Client, We are happy to report that the outage impacting the Attack Surface Intelligence (ASI) module has ended. All ASI components are operational, and data has been fully restored. Please contact our Support team with any questions. We want to thank you for your patience while we worked to restore service to this module. Regards, SecurityTrails and Recorded Future team.

identified

The SurfaceBrowser/ASI app has experienced data degradation. We are working to restore historical data. Efforts to sync historical data back to accounts is still in progress at this time. Updates will be provided as they become available. Please contact our support team at support@recordedfuture.com if you have any questions.

identified

We are continuing to work on a fix for this issue.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and a fix is being implemented.

Report: "Degraded performance"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

Report: "ASI Projects partial outage"

Last update
resolved

This incident has been resolved.

investigating

The issue has been identified and resolved. Please contact support@securitytrails.com if you experience any further issues.

investigating

We are currently investigating an issue with errors when attempting to retrieve portions of ASI projects.

Report: "Degradation in ASI services"

Last update
resolved

This incident has been resolved.

investigating

We are continuing to investigate this issue.

investigating

Engineers are currently investigating degraded performance with the ASI product.

Report: "RESOLVED - SecurityTrails SB/ASI Platform login unavailable"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently experiencing an issue with our platform login. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Partial Outage with Accounts and API"

Last update
resolved

This incident has been resolved.

identified

The engineering team is currently investigating an issue encountered during maintenance this morning. The issue has been identified and we are working to resolve it as soon as possible.

Report: "SecurityTrails Feeds Delay"

Last update
resolved

This incident has been resolved.

investigating

We are continuing to investigate this issue.

investigating

You may experience a delay when retrieving feeds. We are aware of the issue and investigating. Until this issue is resolved, feeds will not return new domains for Feeds customers.

Report: "Intermittent Service Degradation"

Last update
resolved

This incident has been resolved.

investigating

We are currently experiencing service degradation. We are working on resolving the issue, meanwhile, the site and API experience may be slow or unresponsive until we resolve the issue. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Unscheduled Maintenance"

Last update
resolved

Maintenance has concluded and all services are now operational. Thanks again for your patience!

identified

The infrastructure team is currently performing unscheduled maintenance, which may result in degraded performance or errors for a short while we complete the work. We apologize for any inconvenience and appreciate your patience.

Report: "RESOLVED - Service degradation on API/Attack Surface Intelligence/SurfaceBrowser/Feeds/Account Console"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

We are continuing to monitor for any further issues.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

investigating

We are currently experiencing a service degradation on our **[SecurityTrails API / SecurityTrails Account Console / SurfaceBrowser App / Public App / Website]** Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

investigating

We are continuing to investigate this issue.

investigating

The team is continuing to investigate issues caused by the networking failure. We will update with further info as soon as we have it.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

One of our vendors is currently experiencing a network device failure that may affect some queries. This may cause slow queries and/or incomplete results until the issue is resolved. The infrastructure team is monitoring and will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Website slowness and errors"

Last update
resolved

The site experienced an outage from approximately 3am EST until 5:18am EST. This incident has been resolved. We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

Report: "RESOLVED - Connectivity issues"

Last update
resolved

This incident has been resolved.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

investigating

We are currently experiencing a service degradation on our Website Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Service degradation on API, Attack Surface Reduction™ & SurfaceBrowser™, and Public App"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

All the affected services are now back online. Our team is proactively monitoring all the services and we will provide further incident details later.

identified

We’ve identified the error that is causing this issue. Our engineering team is actively working on a fix. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

investigating

We are currently experiencing a service degradation on our SecurityTrails API™, Attack Surface Reduction™ & SurfaceBrowser™, and Public App]** Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Web server slowness and errors"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

We are continuing to monitor for any further issues.

monitoring

This incident has been fully resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

investigating

We have put some temporary measures in place to mitigate the issues while our team continues identifying the root cause.

investigating

Our tech team is currently investigating on an issue that causes slowness and web server errors on the public app, website, API and account console.

Report: "Service degradation in SurfaceBrowser / Account Console"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

identified

We’ve identified the error that is causing this issue. Our engineering team is actively working on a fix. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

investigating

We are currently experiencing a service degradation with the SurfaceBrowser app and some parts of the Account Console. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Intermittent accessibility to historical DNS records"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com or visit our live chat.

monitoring

We are continuing to monitor for any further issues.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services.

investigating

We are currently experiencing intermittent service accessibility to historical DNS records. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Emergency Maintenance on API"

Last update
resolved

We confirmed that all the affected API endpoints are still operational after the maintenance operations. Should you have any issues, please contact support@securitytrails.com.

monitoring

This maintenance has been finished successfully. All the affected API endpoints are now fully operational.

identified

Our engineering team is still performing the maintenance. At this time there is no new information available and we will continue to send additional updates every 60 minutes until the service has been fully restored.

identified

We are currently performing an emergency maintenance on our SecurityTrails API platform. During this task, access to the stats endpoints will be temporarily disabled, including: /v1/domains/stats and /v1/search/list/stats. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Connectivity issues on Website & Public App"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

This issue has been fixed. We are continuing to monitor the results.

identified

We’ve identified the error that is causing this issue. Our engineering team is actively working on a fix. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

investigating

We are continuing to investigate this issue.

investigating

We are currently experiencing some connectivity issues on our Website & Public App. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Service outage on our Account Console, SurfaceBrowser and Public App"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services.

identified

Our engineering team is actively working on a permanent fix. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

identified

We are still investigating this issue. We will continue to send additional updates every 60 minutes.

investigating

We are still investigating this issue. We will continue to send additional updates every 60 minutes.

investigating

All our services are up and running again. Our engineering team is actively working on a permanent fix. We will continue to send additional updates every 60 minutes..

investigating

We are currently experiencing a service outage on our Account Console, SurfaceBrowser and public app. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Partial outage on SecurityTrails API, SurfaceBrowser and public app"

Last update
resolved

After monitoring the situation for a couple hours, we can confirm that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

investigating

We are currently experiencing a partial outage on the SecurityTrails API, SurfaceBrowser and public app. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Elevated Error rate SurfaceBrowser / Console"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently experiencing a service degradation with our SecurityTrails Account Console / SurfaceBrowser App / Public App / Website. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Service degradation on our API, SurfaceBrowser and public app"

Last update
resolved

After monitoring the situation we can confirm that all systems have been operational without any problems. Should you have any issues, please contact support@securitytrails.com.

monitoring

Some users might temporarily experience missing records in their query responses. This symptom is expected while the data is being restored from our backup and will be resolved shortly.

monitoring

We’ve identified the root cause of this issue and our engineering team has implemented a fix. We will continue to monitor the services closely.

investigating

We are currently experiencing a service degradation on our SecurityTrails API / SurfaceBrowser and Public App. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Service degradation in API/SB/web console"

Last update
resolved

This incident has been resolved.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

investigating

We are continuing to investigate this issue.

investigating

We are currently experiencing a service degradation with our SecurityTrails API / SecurityTrails Account Console / SurfaceBrowser App / Public App Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Scroll endpoint issue"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We are currently experiencing issues with the SecurityTrails APIs Scroll endpoint. All other endpoints remain unaffected. Our engineering team identified the root cause and is implementing a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Resolved - Service degradation in ASR"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

investigating

We are continuing to investigate this issue.

investigating

We are currently experiencing a service degradation with our ASR App. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Website unavailable"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

investigating

We are currently experiencing a service degradation on our Website. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Website slowness and errors"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently experiencing a service degradation on our Website. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Service degradation in SurfaceBrowser/ASR"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

investigating

We are currently investigating a caching issue on our CDN nodes. If you are experiencing a blank page, please try reloading the page. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 120 minutes until the incident is resolved.

Report: "Website SSL certificate issue"

Last update
resolved

We experienced an SSL certificate issue that was related to the CDN we use for our main domain. This incident is now fully resolved.

Report: "Website unavailable"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

investigating

We are currently experiencing a service degradation on our Website. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Service degradation in SurfaceBrowser/ASR and API"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently experiencing a service degradation on our SecurityTrails API / SurfaceBrowser/ASR App. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

investigating

We are currently experiencing a service degradation on our SurfaceBrowser/ASR App. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Service degradation on SurfaceBrowser and API"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

investigating

We are currently experiencing a service degradation on our SecurityTrails API and SurfaceBrowser App. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "Service degradation in SurfaceBrowser/ASR and API"

Last update
resolved

This incident has been resolved.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

investigating

We are currently experiencing a service degradation on our SurfaceBrowser/ASR App. The issue is limited to the functions related to "Associated Domains" endpoints. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "SOLVED - Website unavailable"

Last update
resolved

This incident has been resolved.

identified

We are experiencing issues with our website due to the Fastly outage. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

investigating

We are currently experiencing service degradation on our website. Our engineering team is working to identify the root cause and implement a solution.

Report: "RESOLVED - Downloads are temporarily unavailable."

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

monitoring

The download feature is being reactivated. For now, we've disabled downloads from IP blocks only. Our engineering team is actively working on a fix for the IP blocks download. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

monitoring

The download feature is being reactivated. For now, we've disabled downloads from IP blocks only. Our engineering team is actively working on a fix for the IP blocks download. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

monitoring

The download feature is being reactivated. For now, we've disabled downloads from IP blocks only. Our engineering team is actively working on a fix for the IP blocks download. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

monitoring

The download feature is being reactivated. For now, we've disabled downloads from IP blocks only. Our engineering team is actively working on a fix for the IP blocks download. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

identified

Downloads remain unavailable as our engineering team continues to work on a fix for this issue.

identified

Downloads remain unavailable as our engineering team continues to work on a fix for this issue.

identified

Downloads remain unavailable as our engineering team works on a fix for this issue.

identified

Downloads remain disabled as our engineering team works on the problem.

identified

Website is back online. Downloads are temporarily unavailable.

identified

We are currently experiencing a service degradation on our SecurityTrails API, SurfaceBrowser App, Public App and Website. We’ve identified the error that is causing this issue. Our engineering team is actively working on a fix. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

Report: "RESOLVED - Associated Domains API endpoint is currently not working"

Last update
resolved

This incident has been resolved.

identified

We’ve identified the error that is causing this issue. Our engineering team is actively working on a fix. We will continue to send additional updates every 60 minutes until the incident is fully resolved.

Report: "RESOLVED - Service degradation API/ASR/SB"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

Report: "RESOLVED - Service degradation in API/SB/web console"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently experiencing a service degradation on our SecurityTrails API, SurfaceBrowser App, Public App, Website. Our engineering team is working to identify the root cause and implement a solution.

Report: "RESOLVED - Service outage affecting Public Application, Console, SurfaceBrowser and Attack Surface Reduction."

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are still investigating the cause. We will continue to send additional updates every 60 minutes until the incident is resolved.

investigating

We are currently experiencing a service outage on our Account Console, SurfaceBrowser, Attack Surface Reduction and public application. Our engineering team is currently working on diagnosing the root cause of this outage. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Service degradation API, ASR/SB and account console"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services.

investigating

We are currently experiencing a service degradation on the **SecurityTrails API / SecurityTrails Account Console / SurfaceBrowser / ASR / Public App and Website** Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Service degradation on our API/Free App/SB and ASR"

Last update
resolved

This incident has been resolved.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

monitoring

We are continuing to monitor for any further issues.

monitoring

While monitoring, we have identified that the issue is not fully resolved yet. We will continue to send additional updates every 60 minutes until the incident is resolved.

monitoring

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

investigating

We are currently experiencing a service degradation on the **SecurityTrails API / SurfaceBrowser Public App and ASR]**. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Service degradation on SurfaceBrowser, ASR and API"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

investigating

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

investigating

We are currently experiencing a service degradation on our SecurityTrails API / SurfaceBrowser App / ASR Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Service degradation on API, SurfaceBrowser and ASR"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are continuing to investigate this issue.

investigating

We are currently experiencing a service degradation on our SecurityTrails API, SurfaceBrowser, and ASR. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED - Degraded performance SecurityTrails Website, SurfaceBrowser and ASR"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently experiencing degraded performance with our Website, SurfaceBrowser, and Attack Surface Reduction. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "RESOLVED Service degradation on the SecurityTrails Account Console / SurfaceBrowser App / ASR / SQL / Public App"

Last update
resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.

investigating

We are currently experiencing a service degradation on our SecurityTrails Account Console / SurfaceBrowser App / ASR / SQL / Public App. Our engineering team is working to identify the root cause and implement a solution. We will continue to send additional updates every 60 minutes until the incident is resolved.

Report: "SSL Expiration Error"

Last update
resolved

API users may have experienced an SSL certificate expiration errors. Some API Instances didn't automatically update the SSL revalidation. We apologize for the inconvenience and have resolved this.