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The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday , June 3rd, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing scheduled maintenance on Monday June 2nd starting at 10:30 PDT - 11:30 PDT . During this maintenance, users may be logged out or be unable to log in. Regions may be unavailable or teleports may fail. In addition, LindeX purchases and inworld transactions may fail. Some web resources such as the Marketplace Wiki, Jira, and Profiles may be unavailable, as may Event posting, Friends List, and Access Lists.Please refrain from rezzing in-world, in addition to transacting in-world, on the Marketplace, or on the Lindex during this time.Please monitor this blog for additional updates

We're currently investigating a systems issue which may have caused some Resident transaction receipts to fail to be delivered via email over the past few weeks. We're doing our best to resolve this issue quickly and will update you here with further information as soon as it's available. Thank you for your patience!

We're currently investigating a systems issue which may have caused some Resident transaction receipts to fail to be delivered via email over the past few weeks. We're doing our best to resolve this issue quickly and will update you here with further information as soon as it's available. Thank you for your patience!

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Phone and chat support will be unavailable Thursday May 29th from 9:00 AM PDT - 10:00 AM PDT. Ticket submissions will still be available at this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday May 28th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.

This incident has been resolved.

We are continuing to monitor for any further issues.

We’re currently aware of an issue where the Second Life Community Forums may intermittently display error messages or experience unusually long load times. Our team is actively monitoring the situation and working to identify the cause. We’ll provide updates here as soon as more information becomes available.

This incident has been resolved.

We are continuing to monitor for any further issues.

We’re currently aware of an issue where the Second Life Community Forums may intermittently display error messages or experience unusually long load times. Our team is actively monitoring the situation and working to identify the cause.We’ll provide updates here as soon as more information becomes available.

This incident has been resolved.

We’re currently aware of an issue where the Second Life Marketplace may intermittently display error messages or experience unusually long load times. Our team is actively monitoring the situation and working to identify the cause. We’ll provide updates here as soon as more information becomes available.

This incident has been resolved.

We are currently investigating reports of issues returning large builds, as well as intermittent problems with content uploads. Our team is working to identify the root cause and will provide updates as more information becomes available.

We’re currently aware of an issue where the Second Life Wiki may intermittently display error messages or experience unusually long load times. Our team is actively monitoring the situation and working to identify the cause. We’ll provide updates here as soon as more information becomes available.

We’re currently aware of an issue where the Second Life Wiki may intermittently display error messages or experience unusually long load times. Our team is actively monitoring the situation and working to identify the cause.We’ll provide updates here as soon as more information becomes available.

Our support teams have grown over the last two months and have been working hard to train quickly and streamline our processes to get things back to normal as quickly as possible. You will be seeing some new names in support contacts very soon. We’ll continue to keep you updated on our progress. We appreciate your continued patience and understanding as we work through these issues and address your needs as quickly as possible.

Since the beginning of the year, we’ve experienced a higher volume of support tickets and system challenges that have slowed our response times. We know this isn’t what you expect from us, and we’re truly sorry for any inconvenience caused. Our team is working hard to streamline our processes and get things back to normal as quickly as possible. We’ll keep you updated on our progress. Thank you for your patience and understanding as we work through these issues.

Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

Our support teams have grown over the last two months and have been working hard to train quickly and streamline our processes to get things back to normal as quickly as possible. You will be seeing some new names in support contacts very soon. We’ll continue to keep you updated on our progress. We appreciate your continued patience and understanding as we work through these issues and address your needs as quickly as possible.

Since the beginning of the year, we’ve experienced a higher volume of support tickets and system challenges that have slowed our response times. We know this isn’t what you expect from us, and we’re truly sorry for any inconvenience caused.Our team is working hard to streamline our processes and get things back to normal as quickly as possible. We’ll keep you updated on our progress. Thank you for your patience and understanding as we work through these issues.

Our Support Department is currently experiencing an unusually high volume of support contacts, including support tickets. This has resulted in longer than normal response times for some support tickets. We are working to answer these tickets as quickly as possible, and we appreciate your patience. Please watch this blog for updates.

This incident has been resolved.

We are performing an unscheduled maintenance on Secondlife.com and other web properties. Residents may experience issues accessing Secondlife.com, the Second Life Marketplace, and the Second Life wiki. Please keep an eye on this blog for status updates

We are currently aware that some Residents may be experiencing issues when attempting to view or access the Second Life Wiki. This may include slow loading times or being unable to reach certain pages. Our team is actively investigating the root cause of the issue. We appreciate your patience and understanding as we work to resolve the issue. Updates will be shared as soon as more information becomes available.

This incident has been resolved.

We're aware that some residents are encountering issues when submitting payout requests. To address this, we’ll be performing unscheduled maintenance on the payout system. We appreciate your patience and will provide updates as soon as more information becomes available.

This incident has been resolved.

We are performing an unscheduled maintenance on Secondlife.com. Residents may experience issues accessing Secondlife.com. Please keep an eye on this blog for status updates

This incident has been resolved.

We are continuing to monitor for any further issues.

We are performing an unscheduled maintenance Secondlife.com and other web properties. Residents may experience issues accessing Secondlife.com and the Second Life Marketplace. Please keep an eye on this blog for status updates

This incident has been resolved.

Secondlife.com and related websites (including the Destination Guide) are currently experiencing service interruptions due to a technical issue. We're very sorry for the inconvenience and will update this blog with new information as it becomes available.

This incident has been resolved.

We are aware that some PayPal transactions are not completing successfully. We are currently investigating this issue. Please watch this blog for updates.

This incident has been resolved.

We’re aware that payments from Payday Linden stopped Sunday evening (~6:50pm SLT). Payments were resumed this morning and we’re working to get everyone caught up for missed daily login streaks and/or Dash for Cash.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware that some Residents may be experiencing problems trying to log into and/or stay connected to Second Life. Our engineers are actively trying to alleviate the issue. More information will be posted to the status blog as it is available.

This incident has been resolved.

We are aware that some Residents may be experiencing problems trying to log into and/or stay connected to Second Life. Our engineers are actively trying to alleviate the issue. More information will be posted to the status blog as it is available.

This incident has been resolved.

We are continuing to investigate this issue.

Phone and Live Chat support will be unavailable on Tuesday, April 1st from 6:45 AM PDT to 7:15 AM PDT. Ticket submissions and Live chat will still be available at this time.

This incident has been resolved. Thank you for your patience.

A fix has been implemented, and we are monitoring the results. Thank you for your patience. We’ll share updates as soon as we have more information.

We’ve identified the issue and are working on a fix. Thank you for your patience, and we’ll share updates as soon as we have more information.

We're aware that some residents are encountering issues when submitting payout requests. To address this, we’ll be performing unscheduled maintenance on the payout system. We appreciate your patience and will provide updates as soon as more information becomes available.

Free mesh uploads for Premium Plus are now gridwide! 20 Picks for all are also now gridwide. In order to see these changes reflected, you will need the latest Second Life Viewer release (https://secondlife.com/downloads) Or the latest Firestorm Beta (https://www.firestormviewer.org/early-access-beta-downloads/) However they will persist regardless of the viewer you use across logins.

Additional Notes: - To take advantage of 20 profile picks, residents will need both Bluesteel regions and ForeverFPS Beta - https://releasenotes.secondlife.com/viewer/7.1.12.12999043440.html - Firestorm Beta will support both.

Please note that free mesh uploads are currently available on the Premium Plus Sandbox—Radiantia at: http://maps.secondlife.com/secondlife/Sandbox%20Radiantia/128/128/27 This will be rolled out to the entire grid in two weeks. To read more, please visit: https://community.secondlife.com/news/featured-news/membership-mania-week-3-big-rewards-even-bigger-perks-r11158/

The RC roll yesterday has resolved these issues. Thank you for your patience!

We are aware of an issue affecting RC channel regions running version 2025-02-14.13331882069. On some region crossings or teleports, the avatar will become unable to navigate, and an error 'Unable to find specified agent to request permissions.' may appear on attachments. This issue is being tracked in this feedback portal report: https://secondlife.canny.io/server-bugs/p/unable-to-find-specified-agent-to-request-permissions-errors. We've identified the cause and have a fix in progress.

This incident has been resolved.

We are currently investigating reports of difficulties viewing the Second Life Wiki. We apologize for any inconvenience this may cause. Please follow this blog for updates.

This incident has been resolved.

We've identified the cause of the issue. We should see traffic numbers recover within 24 hours.

We are aware that traffic numbers in search and parcel info are currently showing incorrect (too low) numbers. Traffic numbers in the Destination Guide are still correct. We are investigating the cause and apologize for the interruption.

This incident has been resolved.

Residents may now submit Process Credit Requests (payouts) via Skrill. Thank you for being so patient while we identified this issue. A fix has been implemented and we are monitoring the results.

We are currently seeing issues with Process Credit Requests (payouts) submitted via Skrill. Our team is investigating the matter, and we will provide updates on this blog as we have more information.

Residents may now submit Process Credit Requests (payouts) via Skrill. Thank you for your patience while we identified this issue. A fix has been implemented and we are monitoring the results.

We are currently seeing some issues with Process Credit Requests (payouts) submitted via Skrill. Our team is investigating the matter, and we will provide updates on this blog as we have more information.

This incident has been resolved, and refunds for undelivered LindeX orders have been issued.

The issue has been identified and a fix is being implemented.

We are seeing a higher-than-normal incidence of issues with orders placed through LindeX. Our engineers are currently investigating the issue. Please watch this blog for any updates.

Thank you all for your patience. This issue is now resolved, and support will be returning to it usual Thursday operations.

Thank you for your patience. We are continuing to monitor this situation. Please keep an eye on this status page for further updates. We apologize for the inconvenience.

Currently, phone and live chat support is unavailable. Support tickets are still available. We are investigating the cause and will post again with updates or resolutions. We apologize for the inconvenience and appreciate your patience.

This incident has been resolved.

We are aware of an issue where weekly stipend payments to Premium and Premium Plus members may have been delayed. We are currently investigating the issue. Please keep an eye on this blog for any updates.

This incident has been resolved.

We are aware of an issue where weekly stipend payments to Premium and Premium Plus members may have been delayed. We are currently investigating the issue. Please keep an eye on this blog for any updates.

This incident has been resolved.

The Viewer Login Page display of the Blog Feed is currently not functional. Our engineers are investigating. Please watch this blog for updates, and in the meantime, you can still view the blog at https://community.secondlife.com/blogs.

This incident has been resolved.

Update: this issue may also be affecting manual payments posted on the website. Our engineers are continuing to investigate the issue for cause and scope. We appreciate your patience while we are identifying the issue. Please continue to watch this blog for further updates.

We are seeing a higher than normal incidence of issues with orders placed through the LindeX. Our engineers are currently investigating the issue. Please watch this blog for any updates.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are aware of an issue where characters will start an IM unprompted after joining a group. That's annoying and we apologize. Investigating next steps.

This issue has been resolved. If you see any issues after this time, please contact Support.

We are aware that some JPY (Japanese Yen) transactions are not completing with the correct exchange rates. Our engineers are working to fix this issue, but in the meantime, please avoid making transactions using JPY payment methods. Please watch this blog for updates.

This issue has been resolved. If you see any issues after this time, please contact Support.

We are aware that some PayPal transactions are not completing successfully. We are currently investigating this issue. Please watch this blog for updates.

This issue has been resolved. If you see any issues after this time, please contact Support.

A fix has been implemented and we are monitoring the results.

We are aware that some JPY (Japanese Yen) transactions are are not completing correctly. We are working on refunding the affected transactions. Our engineers are working to fix this issue, but in the meantime, please avoid making transactions using JPY payment methods. Please watch this blog for updates.

All stipends should now be delivered.

We are aware that some users are experiencing delays in receiving their weekly stipends, Our engineers are investigating now, and stipends will be paid out as soon as the issue is resolved. We will update this blog when delays have been cleared.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware that some users are experiencing delays in receiving deliveries from purchased goods on the Marketplace. Our engineers are aware of the issues, and are investigating for cause. Please keep an eye on this blog for updates.

This incident has been resolved.

We are aware that the Marketplace is currently offline and Marketplace deliveries have been slower than typical. Our engineers are currently investigating. We will update this blog when delays have been cleared.

This issue has been resolved. If you continue seeing problems with item delivery after this time, please contact Support.

We are aware of issues with some Marketplace purchases not being delivered. Our engineers are investigating this issue currently. Please watch this blog for updates.

We have identified the issue and confirmed its resolved. If you have submitted a support case, we will be responding as quickly as possible. We thank you again for your continued patience with this matter.

We are currently experiencing issues with some LindeX Purchases failing. They appear to be refunding automatically. Please watch this blog for updates.

This incident has been resolved.

CasperVend reports: "We are affected by a fault at the datacentre. https://bare-metal-servers.status-ovhcloud.com/incidents/x1hn82fvjjyw They are fixing. Transactions will complete later (they will not be lost)." Please watch this blog for any updates.

This incident has been resolved.

We are currently performing unscheduled maintenance on CasperVend and CasperLet services. During this time, your CasperVend and CasperLet services may be unavailable. Please watch this blog for updates.

This incident has been resolved.

We are currently performing maintenance on our Concierge and Premium Plus Phone systems. Ticket submissions and Live Chat will still be available at this time.

The issues you reported to us regarding missing attachments after teleports and arrivals should now be resolved. If you are still seeing some issues, please contact support with the region name where the issue is occurring. Thanks for your patience!

We have received some reports from residents about attachments not being visible after teleporting or loading into a region. Our engineers are working to fix this issue and believe it should be resolved in next week's rolling restarts.

This incident has been resolved.

This issue appears to be resolved. if you are continuing to have issues connecting from this area, please contact Support for assistance.

We are continuing to investigate this issue. Since it appears to be affecting only specific geographic areas, we recommend contacting your Internet Service Provider and providing them with the results of a Trace Route test to our login server - you can find instructions on how to do this at https://lindenlab.freshdesk.com/support/solutions/articles/31000174017-internet-connection-tests.

Support has received reports of connection-related issues from Residents in Western Europe, particularly Italy. Most report receiving the error message "Despite Our Best Efforts" at login, while some report also being able to log into alternate accounts without issue. Additional information from previous similar issues, as well as some troubleshooting steps, can be found here: https://lindenlab.freshdesk.com/support/solutions/articles/31000172562-intermittent-login-trouble We are investigating this issue further. In the meantime, we have heard of some success with residents using virtual private networks (VPN's) to alleviate the problem. Please follow this blog for updates.

This incident has been resolved.

Vivox is reporting restoration of voice services. If you are still experiencing an issue, please relog in the viewer to reset capability.

Voice services are operational on regions using WebRTC voice (WebRTC Voice 1, WebRTC Voice 2, WebRTC Voice 3, WebRTC Voice 4) if you are interested in testing the new voice service.

We are aware of a disruption with our voice service and are investigating at this time. Please watch this blog for further updates regarding this issue.

This incident has been resolved.

A fix has been implemented and traffic reporting should now be resuming for affected parcels and regions. We are currently monitoring for any remaining issues, and deeply appreciate your patience!

We apologize for the continuing issue with parcel traffic reporting. Our engineers are diligently working to address the issue and apply a fix. We appreciate your patience while we work to restore this important metric for your venues and businesses. Please watch this blog for any further updates.

We are aware that some regions are showing zero traffic unexpectedly. While we are working to address the underlying cause, please let us know if your region's traffic drops to zero so we can assist you further.

This incident has been resolved.

We are currently performing unscheduled maintenance on our internal support tools. We expect this to be resolved quickly. Until it is resolved, we may have limited access to these tools, which may require us to create support tickets for some issues we would normally be able to resolve through phone or chats. Please monitor this blog for updates.

This incident has been resolved.

Our engineers have identified the issue and the problem is scheduled to be resolved overnight during routine updates.

We are aware of an issue with the World Map not displaying all maptiles correctly, particularly at the higher zoom levels. Our engineers are investigating the issue. We will update this blog as more information becomes available.

This incident has been resolved.

We will not be performing rolling restarts on the RC Channels on Wednesday, October 2, 2024.

This incident has been resolved.

We are aware of a few regions that are still offline after today's maintenance. Our technicians are working to restore service to those regions.

This incident has been resolved.

Concierge and Premium Plus Phone support are currently unavailable (Monday, Sept 23rd). Ticket submissions and Live Chat are still available at this time.

All residents that did not receive LindeX deliveries due to the unscheduled maintenance on September 18th have been refunded for those purchases. Thank you for the patience you've all shown through this time. Please contact support if this blog is resolved and your Instant/Market Buy LindeX orders have not completed or if you were not notified of a refund.

We have identified the issue and confirmed its resolved, but will maintain the blog for now. If you have submitted a support case, we will be responding as quickly as possible. We thank you again for your continued patience with this matter.

We are still in the process of refunding accounts for those residents affected by this issue. We have identified the issue and confirmed its resolved, but will maintain the blog for now. If you have submitted a support case, we will be responding as quickly as possible. We thank you again for your continued patience with this matter.

We are currently investigating an issue with LindeX Instant/Market Buys taking an unusually long time to complete, in some case over an hour. We will update this blog as soon as we have more information. Please contact support if this blog is resolved and your Instant/Market Buy LindeX orders have not completed.