Is Rydoo Down Right Now? Check if there is a current outage ongoing.

Rydoo is currently Operational

Last checked 2025-06-14T13:29:54.599Z from Rydoo's official status page

Historical record of incidents for Rydoo

Jun 10, 2025

Report: "Partial outage"

Last update 2025-06-10T09:39:09.611Z

monitoring2025-06-10T09:39:09.592Z

Everything is operational again, but we will continue to monitor for a while.

investigating2025-06-10T09:33:50.066Z

We are experiencing a partial outage with our login pages. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologise for the inconvenience.

Apr 3, 2025

Report: "Receipt images not displaying"

Last update 2025-04-03T10:48:28.965Z

resolved2025-04-03T10:48:28.947Z

This incident has been resolved.

monitoring2025-04-03T07:25:51.000Z

We are continuing to monitor for any further issues.

monitoring2025-04-03T07:24:57.000Z

Receipt images are available again, but we'll continue monitoring. Any uploads that were done between 9:16 and 9:24 CEST might need to be re-uploaded. Our apologies for any inconvenience.

identified2025-04-03T07:20:38.000Z

We are continuing to work on a fix for this issue.

investigating2025-04-03T07:20:09.000Z

The receipt images are currently not being displayed, we'll keep you informed on any progress.

Apr 1, 2025

Report: "Receipt images not displaying"

Last update 2025-04-01T13:06:48.129Z

resolved2025-04-01T13:06:48.102Z

This incident has been resolved.

monitoring2025-04-01T09:55:27.847Z

Receipt images are available again, but we'll continue monitoring. Any uploads that were done between 10:45 and 11:40 CET might need to be re-uploaded. Our apologies for any inconvenience.

identified2025-04-01T09:27:46.382Z

We are continuing to work on a fix for this issue.

identified2025-04-01T09:27:32.549Z

The receipt images are currently not being displayed, we'll keep you informed on any progress.

Mar 26, 2025

Report: "Degraded performance on reports"

Last update 2025-03-26T14:09:21.223Z

resolved2025-03-26T14:09:21.205Z

This incident has been resolved.

monitoring2025-03-26T10:25:27.124Z

We were experiencing degraded performance on reporting. Some reports failed while others are delayed. A fix has been deployed and we are monitoring the situation. Failed reports will have to be manually re-generated in order to complete.

Oct 8, 2024

Report: "Degraded performance"

Last update 2024-10-08T21:44:13.646Z

resolved2024-10-08T21:44:13.628Z

This incident has been resolved.

monitoring2024-10-08T21:02:27.776Z

A fix has been implemented and we are monitoring the results.

investigating2024-10-08T19:30:31.134Z

We are currently experiencing performance on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Nov 16, 2023

Report: "Degraded performance"

Last update 2023-11-16T15:02:18.303Z

resolved2023-11-16T15:02:18.281Z

This incident has been resolved.

identified2023-11-16T14:54:54.501Z

The issue has been identified and a fix is being implemented.

investigating2023-11-16T12:45:51.000Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Oct 19, 2023

Report: "Partial outage with SFTP imports"

Last update 2023-10-19T16:52:33.326Z

resolved2023-10-19T16:52:33.312Z

This incident has been resolved!

monitoring2023-10-19T15:36:38.654Z

A fix has been implemented, all files will be processed in the coming hours.

identified2023-10-18T07:00:59.000Z

We are experiencing a partial outage with SFTP imports. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologise for the inconvenience.

Report: "Issue with Approver/controller dashboards"

Last update 2023-10-19T11:36:17.619Z

resolved2023-10-19T11:36:17.604Z

This issue is now resolved

monitoring2023-10-19T11:35:11.000Z

This issue is now resolved

monitoring2023-10-19T10:54:44.764Z

A fix has been implemented and we're monitoring the situation.

identified2023-10-19T08:42:11.926Z

We are continuing to work on a fix for this issue.

identified2023-10-19T08:32:07.309Z

We are currently experiencing some performance issues on our approver /controller dashboard pages. Our team has identified the issue and is actively working on a solution. We will provide updates as soon as we have more information.

Oct 17, 2023

Report: "Degraded performance"

Last update 2023-10-17T10:50:41.918Z

resolved2023-10-17T10:30:00.000Z

We have experienced some performance issues on our platform. It has been resolved by our team already and everything should be back up and running.

Sep 25, 2023

Report: "Degraded performance"

Last update 2023-09-25T13:31:28.992Z

resolved2023-09-25T13:31:28.977Z

This incident has been resolved.

monitoring2023-09-25T08:15:48.000Z

A fix has been implemented and we're monitoring the situation.

investigating2023-09-25T08:11:12.000Z

We are currently experiencing some performance issues on our platform. Loading the web application is taking longer than usual. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Sep 22, 2023

Report: "You might be unable to add or edit some expenses"

Last update 2023-09-22T15:34:45.697Z

resolved2023-09-22T15:34:45.682Z

This incident has been resolved.

monitoring2023-09-22T09:40:51.982Z

All receipts from the past have now been processed as well. We'll keep monitoring the system for a while.

identified2023-09-22T09:32:30.486Z

We are still processing past expenses created since 19:30 CEST 21st of September - it can take a while before they are processed. The next update will be posted here around 12:30 CEST or sooner if anything changes before then to give you an update on the past expenses.

identified2023-09-22T08:10:07.178Z

A fix for this issue has been deployed. Adding and editing fully works again. We are still processing expenses that have been created since 19:30 CEST 21st of September - it can take a while before they are processed. The next update will be posted here around 11:00 CEST or sooner if anything changes before then to give you an update on the past expenses.

identified2023-09-22T07:08:27.438Z

We are continuing to work on a fix for the issue. Database maintenance is needed and in progress. Currently, there is no ETA yet as to when it is finished. The next update will be posted here around 10:00 CEST or sooner if anything changes before then.

identified2023-09-22T05:15:21.523Z

We are experiencing some issues with adding and editing expenses. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologise for the inconvenience.

Sep 13, 2023

Report: "Country field on mobile is temporarily unavailable"

Last update 2023-09-13T09:24:55.950Z

resolved2023-09-13T09:24:55.931Z

A fix was deployed, the incident is resolved.

identified2023-09-13T07:02:39.000Z

We are experiencing a minor issue with our country select field on mobile, we have identified the issue and are in the middle of fixing it. Users on the mobile app cannot select a country for their expenses, only the previous selection is available.

Sep 11, 2023

Report: "Degraded receipt scanning"

Last update 2023-09-11T09:02:36.014Z

resolved2023-09-11T09:02:36.002Z

The incident has been resolved!

investigating2023-09-11T07:47:42.574Z

Our receipt scanning is experiencing some degraded performance, we are investigating the issue.

Sep 6, 2023

Report: "Degraded performance"

Last update 2023-09-06T13:03:50.861Z

resolved2023-09-06T13:03:50.840Z

This incident has been resolved.

monitoring2023-09-06T11:00:49.000Z

A fix has been implemented and our team is monitoring the results

investigating2023-09-06T07:00:33.000Z

Sep 4, 2023

Report: "Some receipt images might not be displayed immediately after uploading"

Last update 2023-09-04T07:42:41.806Z

resolved2023-09-04T07:42:41.791Z

This incident has been resolved.

identified2023-09-03T22:00:44.000Z

We've identified an issue that caused some receipt images not to be displayed immediately after uploading them. Don't worry; the images are not lost and will be displayed soon. Our team is actively working on resolving the issue.

Sep 1, 2023

Report: "Degraded performance"

Last update 2023-09-01T13:33:02.461Z

resolved2023-09-01T13:33:02.447Z

This incident has been resolved.

monitoring2023-09-01T09:00:35.000Z

Performance is back to normal, but we'll monitor it closely for a while.

investigating2023-09-01T07:28:16.919Z

We are currently experiencing some performance issues on our platform. Retrieving an overview of your expenses might take slightly longer than usual. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Aug 15, 2023

Report: "Some receipt images are not being displayed after uploading"

Last update 2023-08-15T16:50:02.014Z

resolved2023-08-15T16:50:01.996Z

This incident has been resolved.

identified2023-08-15T13:56:36.168Z

We've identified an issue that caused some receipt images not to be displayed after uploading them. Don't worry; the images are not lost. Our team is actively working on resolving the issue.

Jul 28, 2023

Report: "degraded performance"

Last update 2023-07-28T20:46:13.950Z

resolved2023-07-28T16:00:59.000Z

This incident has been resolved.

monitoring2023-07-28T15:20:32.383Z

A fix has been implemented and we are monitoring the results.

investigating2023-07-28T14:35:34.440Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Jul 27, 2023

Report: "Degraded performance"

Last update 2023-07-27T16:52:32.750Z

resolved2023-07-27T15:00:06.000Z

This incident has been resolved.

investigating2023-07-27T13:30:01.964Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Jul 25, 2023

Report: "Degraded performance"

Last update 2023-07-25T17:53:43.094Z

resolved2023-07-25T17:53:43.077Z

This incident has been resolved.

monitoring2023-07-25T15:25:11.000Z

A fix has been implemented and we are monitoring the results.

investigating2023-07-25T14:30:38.000Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Jul 24, 2023

Report: "Partial outage"

Last update 2023-07-24T07:24:59.048Z

resolved2023-07-21T16:00:28.000Z

This incident has been resolved.

monitoring2023-07-21T06:30:52.000Z

A fix has been implemented and we are monitoring the results.

investigating2023-07-20T20:15:10.000Z

We are experiencing a partial outage. Viewing expenses is impacted on the new web pages (app.rydoo.com) and on the mobile app. Adding/editing/approving expenses is impacted on all pages and the mobile app.

Jul 21, 2023

Report: "Degraded performance"

Last update 2023-07-21T07:43:45.443Z

resolved2023-07-21T07:43:45.419Z

This incident has been resolved.

monitoring2023-07-20T12:28:04.786Z

A fix has been implemented and we are monitoring the results.

investigating2023-07-20T11:15:22.000Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Jul 19, 2023

Report: "Degraded performance"

Last update 2023-07-19T19:09:57.823Z

resolved2023-07-19T19:09:57.809Z

This incident has been resolved.

investigating2023-07-19T13:30:04.000Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Report: "Degraded performance"

Last update 2023-07-19T06:30:12.333Z

resolved2023-07-19T06:30:12.319Z

This incident has been resolved.

monitoring2023-07-18T22:31:49.889Z

A fix has been implemented and we are monitoring the results.

investigating2023-07-18T20:58:12.717Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Jun 19, 2023

Report: "Degraded performance"

Last update 2023-06-19T18:09:50.623Z

resolved2023-06-19T18:09:50.610Z

This incident has been resolved.

investigating2023-06-19T16:16:05.764Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Jun 1, 2023

Report: "Degraded performance"

Last update 2023-06-01T17:25:02.547Z

resolved2023-06-01T17:25:02.519Z

This incident has been resolved.

monitoring2023-06-01T08:24:21.117Z

A fix has been implemented and we are monitoring the results.

investigating2023-06-01T07:21:25.595Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

May 31, 2023

Report: "Unscheduled maintenance"

Last update 2023-05-31T08:18:37.957Z

resolved2023-05-31T08:17:19.724Z

This incident has been resolved.

monitoring2023-05-30T18:27:42.770Z

Maintenance has been completed and Rydoo is fully operational again. We will keep monitoring the system for a while.

identified2023-05-30T17:50:03.112Z

Rydoo is currently down due to some urgent unscheduled maintenance. Our sincere apologies for the inconvenience this may cause. We will update you as soon as we have a timeline for when this maintenance will be completed.

monitoring2023-05-30T12:12:53.598Z

We have identified an issue on that was causing the degraded performance and our team was able to resolve it. Performance should be back to normal. Our team will continue to monitor the sitiuation.

investigating2023-05-30T12:00:35.000Z

We are currently investigating an issue that resulted in degraded performance on both Web and Mobile. Our engineers are investigating the issue with the higher priority. We will inform you as soon as we have more information. Our sincere apologies for the inconvenience this may cause.

May 23, 2023

Report: "Degraded performance"

Last update 2023-05-23T00:52:21.710Z

resolved2023-05-23T00:52:21.650Z

This incident has been resolved.

investigating2023-05-22T16:00:55.000Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

May 4, 2023

Report: "Partial outage related to downloading images and reports"

Last update 2023-05-04T10:58:31.620Z

resolved2023-05-04T05:00:00.000Z

We were experiencing a partial outage with downloads of images and reports due to a faulty service between 7:00 am and 7:45 am CEST. The issue has been resolved since.

Apr 26, 2023

Report: "Delivery of Emails Impacted"

Last update 2023-04-26T09:22:42.737Z

resolved2023-04-26T09:22:42.723Z

The emails are processing effectively again.

investigating2023-04-26T07:22:05.000Z

We are continuing to investigate this issue.

investigating2023-04-26T07:12:20.000Z

Our e-mailing partner is experiencing performance issues in their outbound email delivery. Their technical teams are internally working to mitigate the impact at the earliest. We sincerely apologise for the inconvenience caused.

Apr 13, 2023

Report: "Degraded performance"

Last update 2023-04-13T07:48:46.499Z

resolved2023-04-13T13:30:34.000Z

This incident has been resolved.

monitoring2023-04-12T13:00:48.000Z

A fix has been implemented and we are monitoring the results.

identified2023-04-12T12:57:45.102Z

The issue has been identified and a fix is being implemented.

investigating2023-04-12T09:45:59.000Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Apr 11, 2023

Report: "Degraded performance"

Last update 2023-04-11T13:34:09.826Z

resolved2023-04-11T13:34:09.814Z

This incident has been resolved.

monitoring2023-04-11T12:36:33.366Z

A fix has been implemented and we are monitoring the results.

identified2023-04-11T11:47:00.376Z

The issue has been identified and a fix is rolling out.

investigating2023-04-11T07:45:23.000Z

We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Apr 10, 2023

Report: "Degraded performance - receipt uploads via web"

Last update 2023-04-10T09:22:37.450Z

resolved2023-04-10T09:22:37.435Z

This incident has been resolved.

identified2023-04-10T09:12:20.775Z

The issue has been identified and a fix is being implemented.

investigating2023-04-10T08:51:47.059Z

We are currently experiencing some performance issues when uploading receipts via web - they can take a long time to show up in your account. Our team is actively working on a solution and we will provide updates as soon as we have more information. In the meantime you can still use receipt uploads via mobile.

Mar 23, 2023

Report: "Issue with receipt images"

Last update 2023-03-23T18:35:14.739Z

resolved2023-03-23T18:35:14.727Z

This incident has been resolved.

monitoring2023-03-23T15:21:08.737Z

A fix has been implemented and we are monitoring the results.

investigating2023-03-23T13:33:36.175Z

We are currently experiencing an issue with adding receipt images. Our team is actively working on a solution and we will provide updates as soon as we have more information.

Mar 6, 2023

Report: "Slowness of report generation"

Last update 2023-03-06T09:55:52.159Z

resolved2023-03-02T07:48:00.000Z

Due to a high amount of reports being generated, it may take longer than usual to generate your report. We are scaling our instances and are processing our queue. An automated email will be sent when the report is generated.

Feb 2, 2023

Report: "Degraded performance"

Last update 2023-02-02T17:17:07.243Z

resolved2023-02-02T17:17:07.227Z

This incident has been resolved.

monitoring2023-02-02T14:57:27.162Z

Issue has been solved and we keep monitoring the situation.

investigating2023-02-02T14:07:24.276Z

We've noticed some degraded performance on the platform and are investigating the cause.

Jan 30, 2023

Report: "Downgraded performance"

Last update 2023-01-30T10:31:04.753Z

resolved2023-01-30T10:31:04.740Z

A fix has been implemented and the issue has been fully resolved. Our apologies for the inconvenience this issue might have caused.

identified2023-01-30T09:50:46.082Z

The issue has been identified and we are currently implementing a fix for our image service. There is a backlog of images that is being processed and we expect to have all impacted expense images restored <1h.

investigating2023-01-30T08:14:50.574Z

We are experiencing a downgraded performance on both our mobile and web app mainly related to our image service for uploading receipts. Our team is investigating and identifying the issue.

Jan 10, 2023

Report: "Degraded performance"

Last update 2023-01-10T14:04:03.038Z

resolved2023-01-10T14:04:03.020Z

This incident has been resolved.

investigating2023-01-10T07:31:24.129Z

We've noticed some degraded performance on the platform and are investigating the cause.

Dec 20, 2022

Report: "Degraded performance"

Last update 2022-12-20T07:39:23.419Z

resolved2022-12-19T17:00:51.000Z

This incident has been resolved

monitoring2022-12-19T12:42:56.000Z

A fix has been implemented, but we are continuing to monitor it for a while.

investigating2022-12-19T11:32:25.710Z

We've noticed some degraded performance, we are currently investigating what's the root cause.

Dec 4, 2022

Report: "Slow processing of automated e-mails"

Last update 2022-12-04T14:19:26.433Z

resolved2022-12-04T10:00:00.000Z

This incident has been resolved.

monitoring2022-12-02T13:00:15.129Z

A fix has been made, the backlog of e-mails is still being processed.

investigating2022-12-01T19:14:50.117Z

We've recently noticed that e-mails have been processing slower than usual and a backlog of e-mails has been building up.

Oct 27, 2022

Report: "Downgraded perfomance"

Last update 2022-10-27T10:58:43.698Z

resolved2022-10-27T10:58:43.684Z

This incident has been resolved.

monitoring2022-10-27T07:50:16.884Z

Our engineering team was able to identify and resolve the scaling issue at our service provider side. We are continuing to monitor the situation closely and will keep you posted on the sitatuation

identified2022-10-27T07:47:22.000Z

Due to scaling issues at our service provider, our applications are running on limited resources since 08.00 Hrs (CEST) This can result in slow response times or connection issues.

Sep 7, 2022

Report: "Receipt images"

Last update 2022-09-07T20:12:47.119Z

resolved2022-09-07T20:12:47.102Z

This incident has been resolved

monitoring2022-09-07T18:23:55.766Z

Situation has stabilized for the moment. The partially unavailable features are currently available again. Our team is still monitoring the stability and taking preventative measures to avoid future downtime

investigating2022-09-07T18:13:45.221Z

Users may still be unable to view, upload images of their receipts. We're continuing to investigate this and greatly appreciate your patience, and will let you know as soon as we have another update to share.

investigating2022-09-07T13:13:57.139Z

We are continuing to investigate this issue.

investigating2022-09-07T11:54:39.000Z

We are currently experiencing some issues with receipt images. This results in partial failing uploading/displaying receipt images on our mobile, web application and reporting module. We’re actively looking into this, and we’ll report back as more information becomes available.

Jun 30, 2022

Report: "Downgraded performance"

Last update 2022-06-30T13:43:01.545Z

resolved2022-06-30T11:22:25.000Z

This issue is resolved Explanation: During a hotfix deploy, one instance got stuck into high cpu and we were unable to restart that instance

investigating2022-06-30T10:50:01.000Z

We are currently investigating this issue.

Jun 21, 2022

Report: "Network issues"

Last update 2022-06-21T08:08:59.558Z

resolved2022-06-21T08:08:59.544Z

This incident has been resolved.

monitoring2022-06-21T07:36:38.124Z

We are continuing to monitor for any further issues.

monitoring2022-06-21T07:20:16.000Z

A fix has been implemented and we are monitoring the results.

investigating2022-06-21T07:09:41.352Z

An issue with one of our network partners may cause accessibility issues for some users. Users may experience errors or timeouts when reaching Rydoo. Not all users are impacted. Our partner has confirmed a fix is being implemented. We are following up the situation closely. More info on https://www.cloudflarestatus.com/

Jun 17, 2022

Report: "Degraded performance"

Last update 2022-06-17T10:25:36.117Z

resolved2022-06-17T07:30:00.000Z

This morning at 9:23 CET a degradation of performance was noticed. The incident was resolved at 9:56 CET and our engineers are further monitoring the situation closely. Our apologies for the inconvenience this may have caused.

Jun 7, 2022

Report: "Downgraded performance XML sFTP export"

Last update 2022-06-07T07:53:39.620Z

resolved2022-06-03T18:16:31.000Z

This incident has been resolved.

investigating2022-06-01T18:08:00.000Z

We have noticed an issue in our export integration, automated XML export files are currently not being posted via sFTP. We are investigating the incident.

Apr 1, 2022

Report: "Mobile app - login issue"

Last update 2022-04-01T14:12:45.193Z

resolved2022-04-01T14:09:59.000Z

This incident has been resolved, the new version 6.5.2 is available to download.

identified2022-03-31T10:33:32.399Z

The new version of the mobile app (6.5.2) will resolve the issue. Release is scheduled for April 1st 2022.

investigating2022-03-31T09:31:32.404Z

We are investigating login issues with the mobile app. The users already logged in are not impacted. As a workaround, the users can upload their receipts via web or send them via email to receipts@rydoo.com.

Mar 25, 2022

Report: "Mobile upload issue"

Last update 2022-03-25T12:38:58.269Z

resolved2022-03-25T12:38:58.254Z

This incident has been resolved.

investigating2022-03-25T11:03:52.112Z

We are investigating reports of intermittent issues with mobile receipt uploads. As a workaround, users can upload their receipts via web or send them via email to receipts@rydoo.com

Jan 31, 2022

Report: "Downgraded performance when uploading files"

Last update 2022-01-31T14:03:32.923Z

resolved2022-01-31T09:15:58.000Z

This incident has been resolved.

investigating2022-01-28T14:30:39.000Z

While uploading certain files, a 500 error might have been generated. Furthermore files sent to us through the sftp did not get processed. Reason: Our anti-virus and anti-malware software blocked those files from being processed. By default an uploaded file is blocked until successfully scanned.

Dec 22, 2021

Report: "Downgraded performance linked accounts"

Last update 2021-12-22T07:05:46.536Z

resolved2021-12-22T07:05:46.522Z

This incident has been resolved.

identified2021-12-20T09:55:54.596Z

The issue has been identified and a fix is being implemented.

investigating2021-12-15T15:29:40.078Z

We are currently experiencing an issue with the linked account access and performance. Some users are not able to toggle in (or out) of linked account. The development team is looking into it.

Nov 24, 2021

Report: "Downgraded performance"

Last update 2021-11-24T10:15:24.907Z

resolved2021-11-24T08:10:50.000Z

This incident has been resolved.

identified2021-11-24T07:45:24.000Z

We are continuing to work on a fix for this issue.

identified2021-11-24T07:30:48.000Z

The issue has been identified and a fix is being implemented.