Is Runrun.it Down Right Now? Check if there is a current outage ongoing.

Some of our servers are experiencing instability at this moment. The technical team is already investigating.

This incident has been resolved.

We are currently investigating this issue

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We're having trouble with webhook notifications. Reporting and real-time updates can be compromised. We are in contact with our infrastructure provider looking for alternatives.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results

The issue has been identified and fix is being implemented

We are currently investigating this issue

This incident has been resolved.

We are continuing to investigate this issue.

Investigating - Technical Team investigating

This incident has been resolved.

Investigating - Technical Team investigating

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

Investigating - Unstable Servers. Technical Team investigating

This incident has been resolved.

We are continuing to investigate this issue.

Our hosting provider, Google Cloud, is experiencing a routing outage. Google Cloud Status: https://status.cloud.google.com/

Investigating - Unstable Servers. Technical Team investigating

This incident has been resolved.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

During investigation we found that the problem appears to be caused by the internet service provider (ISP). Packet loss is happening on the way to our servers. The problem seems to be concentrated in VIVO users and other providers that make use of its infrastructure. Our metrics show that the network returned to normal levels around 21:00 (UTC -03:00).

We are experiencing a slowdown caused by a problem in one of the components of our network infrastructure at Google. Google engineers are working on the solution to our network layer's slowness. The incident started around 13:50 (UTC -03:00). There was a performance improvement around 16:30 (UTC -03:00) but we are still below our normal performance.

We are continuing to investigate this issue.

Investigating - Technical team investigating.

This incident has been resolved.

DB maintenance

This incident has been resolved.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

The Google infrastructure problem has been resolved and access to Runrun.it has been re-established. It is still expected a greater delay in reporting due to the large amount of requests

We are continuing to investigate this issue.

We are continuing to investigate this issue. An internal problem with Google’s infrastructure is preventing access to our servers. Google status page (https://status.cloud.google.com/)

We are continuing to investigate this issue.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

Investigating - Unstable servers. Technical team investigating.

Some of our servers are experiencing instability at this moment. The technical team is already investigating. New updates soon.

There was instability in one of the database servers. Already solved. All servers are responding normally now.

We are continuing to work on a fix for this issue.

The application servers at our suppliers are operating in an unstable manner. We are evaluating plans to make the services available again as soon as possible.

Some clients had service interruption due to technical issues on our application server between 8:41 and 9:10. The problem has been resolved and the servers stabilized.

Esse incidente foi resolvido. This incident has been resolved.

Não recebemos novos reportes quanto à essa questão, mas continuaremos monitorando.

We are continuing to work on a fix for this issue.

Estamos recebendo reportes de usuários sobre problemas ao acessar alguns relatórios e na funcionalidade de anexos. Identificamos que é um problema na infraestrutura de DNS da Amazon AWS. Eles estão trabalhando em uma solução. We are receiving user reports of issues accessing some reports and attachment functionality. We identified this as a problem with Amazon AWS DNS infrastructure. They are working on a solution.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

Investigating - Unstable servers. Technical team investigating.

We are continuing to investigate this issue.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

We are continuing to investigate this issue.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

We are currently investigating this issue.

We are continuing to monitor for any further issues.

All incidents have been solved and the application is back to performing normally.

There was an issue in the Google Cloud Network Infrastructure. The Runrun.it is online and weare waiting for google's official notice of the definitive solution to the issue. You can track the status at https://status.cloud.google.com/incident/cloud-networking/18012

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

Investigating - Unstable servers. Technical team investigating.

This incident has been resolved.

Technical team investigating.

This incident has been resolved.

Technical team investigating.

Instabilities corrected. All systems are operational.

Unstable servers this morning. Technical team investigating.

Instabilities corrected. All systems are operational.

We are currently investigating this issue.

Instabilities corrected. All systems are operational.

Unstable servers this morning. Technical team investigating.

All incidents have been solved and the application is back to performing normally.

Our servers are more stable, our technicians are continuously working to improve server performance.

Some of our servers are experiencing instability at this moment. The technical team is already investigating. New updates soon.

This incident has been resolved.

We have confirmed an outage with our DNS provider. The issue was intermittently affecting the DNS resolution on Runrun.it's webapp. Our engineers are working to resolve.

Our web app is currently unstable. We are investigating and working to resolve this issue.

We fixed a latency on the database. All systems are normal now.

Some of our servers are experiencing instability at this moment. The technical team is already fixing and the servers will be normalized shortly.

Os problemas com o DNS de alguns provedores de internet no Brasil foi resolvido. Caso tenha problemas ao acessar o Runrn.it, entre em contato com nosso suporte. The DNS issues involving some brazilian internet providers were resolved. If you have any problems accessing Runrun.it please contact support.

Alguns provedores de internet estão encontrando problemas ao acessar o endereço do Runrun.it (https://secure.runrun.it). Estamos investigando o problema para que seja solucionado o quanto antes. Some internet providers are having trouble accessing Runrun.it's URL (https://secure.runrun.it). We are investigating the problem so we can find a solution as soon as possible.

All incidents have been solved and the application is back to performing normally.

Some of our servers are experiencing instability at this moment. The technical team is already investigating. New updates soon.

We have scheduled an infrastructure upgrade on 02/JUN from 19:45 to 20:00 (UTC-03:00) and the access to the system will be unavailable during this time.

Our engineers already fixed this issue and the application is stable. All functions are available.

We're experiencing an elevated level of application errors and our engineers are already looking into the issue. Some actions might be unavailable at the moment.

Performance issues resolved. There might have been some emails not sent and reports not generated during the period.

We are experiencing performance problems that are under investigation at this moment.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

The application is stabilizing and returning to normal performance.

Problem identified. Our engineers are working to solve ASAP.

We'll put the application in maintenance mode for a few moments

We are currently investigating this issue.

An issue with a cache not being properly invalidated was causing out-of-date and incorrect data to be displayed. At approximately 09:15 we turned caching off and resolved the problem at 10:20. This was a view problem only, all changes were saved and the system is back to operating normally.