Is Riipen Down Right Now? Check if there is a current outage ongoing.

Riipen is currently Operational

Last checked 2025-06-14T13:57:55.097Z from Riipen's official status page

Historical record of incidents for Riipen

Jun 12, 2025

Report: "Partial outage from vendor"

Last update 2025-06-12T18:53:24.827Z

investigating2025-06-12T18:53:24.823Z

We are currently investigating this issue.

May 26, 2025

Report: "Incident"

Last update 2025-05-26T20:38:56.737Z

resolved2025-05-26T20:36:13.501Z

This incident has been resolved.

monitoring2025-05-26T20:34:46.092Z

A fix has been implemented and we are monitoring the results.

investigating2025-05-26T20:32:26.662Z

We are currently investigating this issue.

Report: "Incident"

Last update 2025-05-26T15:36:00.000Z

Resolved2025-05-26T15:36:00.000Z

This incident has been resolved.

Monitoring2025-05-26T15:34:00.000Z

A fix has been implemented and we are monitoring the results.

Investigating2025-05-26T15:32:00.000Z

We are currently investigating this issue.

Nov 27, 2024

Report: "LMS integration with LTI"

Last update 2024-11-27T18:23:12.539Z

resolved2024-11-27T18:23:12.520Z

This incident has been resolved.

monitoring2024-11-27T18:08:57.681Z

A fix has been implemented and we are monitoring the results.

identified2024-11-27T17:37:52.390Z

Single sign on with LTI tools in all major LMS is currently degraded.

Jul 15, 2024

Report: "Platform outage"

Last update 2024-07-15T16:13:04.545Z

resolved2024-07-15T16:13:04.528Z

This incident has been resolved.

monitoring2024-07-15T16:02:22.314Z

A fix has been implemented and we are monitoring the results.

investigating2024-07-15T15:56:17.718Z

We are currently investigating this issue.

Mar 19, 2024

Report: "Match teams page unable to load for some matches"

Last update 2024-03-19T21:33:51.461Z

resolved2024-03-19T21:33:51.449Z

This incident has been resolved.

monitoring2024-03-19T21:32:06.800Z

A fix has been implemented and we are monitoring the results.

identified2024-03-19T20:49:45.479Z

The issue has been identified and a fix is being implemented.

investigating2024-03-19T20:49:36.740Z

We are currently investigating this issue.

Jan 27, 2024

Report: "Platform outage"

Last update 2024-01-27T06:46:07.625Z

resolved2024-01-27T06:46:07.610Z

This incident has been resolved.

monitoring2024-01-27T06:33:03.519Z

A fix has been implemented and we are monitoring the results.

investigating2024-01-27T06:31:43.019Z

We are currently investigating this issue.

Nov 2, 2023

Report: "Partial Outage"

Last update 2023-11-02T19:27:22.020Z

postmortem2023-11-02T19:23:36.536Z

An invalid config change was merged leading to presigned urls failing to generate. This caused some pages to fail to load.

resolved2023-11-02T19:23:28.863Z

This incident has been resolved.

monitoring2023-11-02T19:09:29.670Z

A fix has been implemented and we are monitoring the results.

identified2023-11-02T18:36:33.493Z

The issue has been identified and a fix is being implemented.

Oct 25, 2023

Report: "Partial outage for specific time zones"

Last update 2023-10-25T17:47:27.388Z

resolved2023-10-25T17:47:27.376Z

This incident has been resolved.

monitoring2023-10-25T17:33:48.554Z

A fix has been implemented and we are monitoring the results.

identified2023-10-25T16:52:41.387Z

The issue has been identified and a fix is being implemented.

investigating2023-10-25T16:40:53.715Z

We are currently investigating the issue. You may experience problems depending on your current time zone.

Aug 28, 2023

Report: "Platform Outage"

Last update 2023-08-28T20:14:42.894Z

resolved2023-08-28T20:14:42.874Z

This incident has been resolved.

monitoring2023-08-28T19:58:07.937Z

A fix has been implemented and we are monitoring the results.

identified2023-08-28T19:51:00.815Z

The issue has been identified and a fix is being implemented.

investigating2023-08-28T19:44:44.082Z

We are currently investigating this issue.

Dec 8, 2022

Report: "Platform Outage"

Last update 2022-12-08T01:52:14.683Z

resolved2022-12-08T01:52:14.671Z

This incident has been resolved.

identified2022-12-08T01:52:06.511Z

We are continuing to work on a fix for this issue.

identified2022-12-08T01:43:22.081Z

We are continuing to work on a fix for this issue.

identified2022-12-08T01:41:12.193Z

We are continuing to work on a fix for this issue.

identified2022-12-08T01:33:48.323Z

The issue has been identified and a fix is being implemented.

investigating2022-12-08T01:22:43.629Z

We are currently investigating this issue.

May 24, 2022

Report: "Major Service Outage"

Last update 2022-05-24T18:52:09.378Z

postmortem2022-05-24T18:42:20.410Z

Riipen would like to apologize for any inconvenience this incident has caused to any and all customers. While Riipen does everything under its power to ensure incidents like this do not occur, sometimes incidents such as today’s occur for reasons completely out of our control. Riipen’s main cloud service provider Amazon Web Services \(AWS\), accidentally marked Riipen’s account and services for suspension while Riipen has only ever been in good standing with AWS. This accidental suspension on AWS’s end caused all Riipen services to become unavailable while we worked with their customer success teams to figure out what had occurred. AWS has ensured us that this was a mistake on their end and that it will never occur again. We are continuing to work with them to ensure that any side effects of this temporary outage have been resolved. Again, we apologize for any inconvenience caused by this incident.

resolved2022-05-24T18:15:08.303Z

This incident has been resolved.

monitoring2022-05-24T18:06:02.387Z

We are continuing to monitor for any further issues.

monitoring2022-05-24T18:05:19.101Z

A fix has been implemented and we are monitoring the results.

identified2022-05-24T17:02:42.591Z

The issue has been identified and a fix is being implemented.

Dec 14, 2021

Report: "Partial Outage"

Last update 2021-12-14T23:44:33.312Z

resolved2021-12-14T23:44:33.293Z

This incident has been resolved.

monitoring2021-12-14T23:17:43.390Z

A fix has been implemented and we are monitoring the results.

identified2021-12-14T23:11:44.279Z

The issue has been identified and a fix is being implemented.

investigating2021-12-14T22:59:41.358Z

Some customer are experiencing high load times.

Apr 29, 2021

Report: "Core services partial outage"

Last update 2021-04-29T15:56:52.103Z

resolved2021-04-29T15:56:52.087Z

This incident has been resolved.

monitoring2021-04-29T15:45:02.038Z

A fix has been implemented and we are monitoring the results.

identified2021-04-29T15:34:46.816Z

The issue has been identified and a fix is being implemented.

investigating2021-04-29T15:32:58.126Z

We are currently investigating this issue.

Sep 2, 2020

Report: "Email links partially not working"

Last update 2020-09-02T16:41:48.462Z

resolved2020-09-02T16:41:48.447Z

This incident has been resolved.

monitoring2020-09-02T16:28:31.158Z

A fix has been implemented and we are monitoring the results.

identified2020-09-02T16:19:27.137Z

The issue has been identified and a fix is being implemented.

Jul 10, 2020

Report: "Riipen Partial Outage"

Last update 2020-07-10T15:34:59.629Z

resolved2020-07-10T15:34:59.613Z

This incident has been resolved.

monitoring2020-07-10T15:27:50.890Z

A fix has been implemented and we are monitoring the results.

identified2020-07-10T15:26:14.600Z

The issue has been identified and a fix is being implemented.

investigating2020-07-10T15:22:44.197Z

We are currently investigating this issue.

Jun 4, 2020

Report: "Partial Outage"

Last update 2020-06-04T20:14:43.949Z

resolved2020-06-04T20:14:43.931Z

This incident has been resolved.

monitoring2020-06-04T19:37:35.372Z

A fix has been implemented and we are monitoring the results.

investigating2020-06-04T19:15:08.059Z

We are currently investigating this issue.

Apr 22, 2020

Report: "Outage"

Last update 2020-04-22T19:10:55.900Z

resolved2020-04-22T19:10:55.885Z

This incident has been resolved.

monitoring2020-04-22T19:06:31.318Z

A fix has been implemented and we are monitoring the results.

investigating2020-04-22T18:55:34.523Z

We are currently investigating this.

Apr 8, 2020

Report: "API Maintenance"

Last update 2020-04-08T06:59:08.677Z

resolved2020-04-08T06:59:08.664Z

The maintenance has completed.

monitoring2020-04-08T06:57:08.590Z

Maintenance complete. Monitoring stability.

identified2020-04-08T06:44:51.528Z

The maintenance is being completed within the next 15 mins.

investigating2020-04-08T06:44:05.256Z

We are currently performing maintenance on the API

Nov 26, 2019

Report: "Outage"

Last update 2019-11-26T22:57:59.186Z

resolved2019-11-26T22:57:59.171Z

This incident has been resolved.

monitoring2019-11-26T22:57:49.053Z

We are continuing to monitor for any further issues.

monitoring2019-11-26T22:44:48.106Z

A fix has been implemented and we are monitoring the results.

identified2019-11-26T22:39:35.456Z

We are continuing to work on a fix for this issue.

identified2019-11-26T22:38:55.849Z

The issue has been identified and a fix is being implemented.

investigating2019-11-26T22:28:24.548Z

Riipen is currently experiencing an outage. We are aware of the situation and are investigating.

Oct 3, 2019

Report: "Platform outage"

Last update 2019-10-03T04:59:42.155Z

postmortem2019-10-03T04:54:17.814Z

This outage was caused by Riipen’s reliance on the Stripe.js v3 CDN. This package is dynamically pulled into Riipen at system run-time via `<script src="https://js.stripe.com/v3/"</script>>`. Unfortunately Stripe does not provide any sort of versioned history of this file. The maintain a single “live” version which we must pull in on page load. In this particular outage, Stripe made a change to this package’s script which conflicted with any web platform built with `webpack` using its code splitting features. In particular, Stripe overwrote the `window.webpackJsonp` variable to be non compatible with webpack. As Riipen’s automated platform infrastructure was not affected by this outage, but rather customers visiting the website experienced a local issue, Riipen was unable to automatically detect this event. However, Riipen’s error detection system for client side errors experienced a larger volume of errors which led our team to investigate the production site and thus discovered the issue. Our status page was promptly updated while we waited for Stripe to fix the issue on their end.

resolved2019-10-01T22:58:15.061Z

Stripe has resolved the issue on their end and the Riipen platform is back online.

identified2019-10-01T22:56:59.829Z

The issue has been identified as an issue with Riipen'a payment processor Stripe. We are in contact with them and will continue to update as needed.

investigating2019-10-01T22:38:21.942Z

We are currently experiencing an outage. We are investigating and will update with further details.