Is Retrium Down Right Now? Check if there is a current outage ongoing.

At 3:28PM ET app.retrium.com experienced an outage for 3 minutes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating a reported issue where Org Admins and Org Managers are unable to access Team Room Members and Settings pages.

This incident has been resolved.

The issue has been identified and we are monitoring the services status.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

The fix has been tested and deployed. We apologize for any inconvenience this might have caused.

There is an authentication issue that was caused by a recent update to the application. The issue is identified and we are working on releasing a solution within the next hour. There may be some interruption to services during this period. Anyone who is currently logged in should not have any issues, and it is recommended to remain logged in until the fix has been implemented. We will update this when the fix has been deployed.

The login issues have been resolved, allowing users to load the login page to access Retrium.

Retrium has identified the cause of the authentication issue and is working to release a fix. Retrospectives are only affected for those unable to log in to Retrium.

We are continuing to investigate the log-in issue impacting some Retrium users. Retrospectives are only affected for those unable to log in to Retrium.

Some users are unable to use Retrium, and are experiencing the error page on all app endpoints. We are investigating the issue currently and will update when more information is available.

We have confirmed with customers that SSO is now working as expected. If you continue to experience issues, please reach out to support@retrium.com.

We have rolled the application back to a previous version and are confirming that SSO logins are working now.

We are going to roll the application back to a previous version to investigate a fix for this issue without affecting our users' ability to log in. ETA for the fix is around 15 minutes. We will update this page when the application is rolled back.

There is currently an issue with our latest deployment that is preventing users from authenticating via SSO. We are investigating the issue and will update this incident when a fix is found.

The fix has been deployed to production and users should now be able to access their team rooms after a browser refresh.

The fix has been tested, and we are currently deploying the update to production.

We have found the error and are testing the fix.

We are investigating reports of users being unable to access their team rooms.

The maintenance is now complete.

We are deploying an update that requires a short downtime.

The issue is now resolved, Users will be able to type in notes after a page refresh.

There is an issue affecting all users' ability to type in notes during the Think phase.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Some users are experiencing a blank screen or difficulty loading the application. We are investigating this issue and will post updates as we get more information.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

There is a SAML outage that is affecting some of our customers' ability to log in.

This incident has been resolved.

We are performing scheduled maintenance and upgrades.

The app version has been updated and all instances of Retrium have been reloaded. This will resolve any notifications that users are disconnected from the system.

Retrium may show that you are disconnected to the system. Please refresh to reconnect to Retrium. We are investigating if there are any other issues at this time.

This incident has been resolved.

We've identified the issue and are working on a fix now.

The Retrium app is slow to respond for some users (or not responding at all). We are currently investigating the issue and will provide updates regularly.

This incident has been resolved.

We are continuing to investigate this issue.

Users are unable to login to Retrium. We are currently investigating the reason.

We've got the all clear! Everything is back to normal. We will follow-up with a postmortem shortly.

We've identified the issue (has to do with a broken build) and are issuing an immediate fix.

Our website is down. We're looking into the cuase

This incident has been resolved.

We've identified and fixed resetting your password.

Resetting your password is currently broken. If you try to reset your password, you will get locked out of your account. We are investigating and will keep you updated here.

This incident has been resolved and all emails are sending as normal.

Our transactional email platform is experiencing delays in sending outbound email messages. Emails such as verifying your account and inviting new users are delayed as a result.

There was an error in our server configuration that prevented servers from restarting themselves. The configuration has been updated to prevent this issue in the future.

We've identified the issue and are working on implementing a fix.

Currently our main app is reporting a 502 bad gateway error and is unreachable. We are investigating now and will report back as soon as we have more information.

And we're back up! There was an issue with disk space. Full debrief coming

The build failed on our production servers during a deployment this morning. We are working on identifying the reason so that we can redeploy.

A recent deployment failed and the site is currently unavailable. We are investigating.

Fixed. Sorry for the downtime, folks.

We've identified the problem and will be issuing a fix shortly. In the meantime, you can start a new Lean Coffee retro to fix the problem (or wait for the fix).

Moving between phases is currently broken for Lean Coffee retros started before Sep 10. We are investigating.

http://www.retrium.com now redirects appropriately. All URLs are working as expected.

Please use https://www.retrium.com while we investigate. (Note the https prefix)

We've resolved the issue. You can now use Internet Explorer and Edge to run retrospectives. Sorry everyone for the issues today. We will be issuing a post-mortem soon.

This seems to be the result of an issue on our load balancer. We are working on it and will continue to update you as we work to find a solution.

We have isolated this issue to a server misconfiguration. We are working with our ops team to issue a fix.

We've identified the issue and will be issuing a fix soon.

Currently, if you try to load a retrospective in IE or MS Edge, it will fail. We are investigating the cause.

Our site is back up with a new certificate.

While we are investigating, please use retrium.com instead of www.retrium.com. the former works fine.

Our SSL certificate expired and it's giving a warning in most modern browsers. It is safe to ignore the warning.

This incident has been resolved.

Our website is down. We are investigating now.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Any account on a free trial that has run at least one retrospective is showing as if their free trial has expired. This is preventing free trial accounts from running retrospectives. We are investigating now.

Signups works again now that we've fixed the list ID issue.

We've identified the issue. Has to do with an incorrect list ID token internally.

Our signup page is currently broken and you are not able to currently sign up.