Is RetailOps Down Right Now? Check if there is a current outage ongoing.

This incident has been resolved.

All services have returned to normal operation.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently investigating this issue.

Search service continues to function as normal and the small number of degraded indices have finished being rebuilt. This incident has been resolved.

Search indices are up to date except for a small number that were acutely affected and are currently being rebuilt. Those indices should be up to date in the next few hours.

Search indices are again functional, but data since ~10:00 is likely not loaded yet. That data will catch up over the next 1-2 hours.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

The Shopify API outage appears to have been resolved.

The Shopify API is currently down and we are unable to successfully make requests to execute actions like inventory, catalog, and order updates, among others. We are monitoring the status of this external API and will update once Shopify has resolved the outage.

This issue has been resolved and all function restored. We will continue to monitor going forward.

We are investigating latency issues communicating with label processors presently.

Issue has been identified and resolved. Various background processes are catching up presently. We are continuing to monitor the recovery of the system.

Issue has been identified and resolved. Various background processes are catching up presently. We are continuing to monitor the recovery of the system.

We are currently investigating this issue.

This incident has been resolved.

The incident is believed to be resolved, but we are monitoring the situation.

We have identified the issue and are working on a resolution.

This incident has been resolved.

Issue has been resolved. All data flows are functioning as expected.

We are aware of and are currently working on resolving a minor background queue processing issue which is impacting some customers data flows in RetailOps.

All systems are performing as expected.

The maintenance was successfully completed and all systems should now be operational. We will monitor the system to ensure functionality is as expected.

RetailOps is performing some infrastructure maintenance. You may see downtime for the next 5-10 minutes. We will update this incident as things progress and apologize for any inconvenience this may cause.

We have been monitoring the fix closely and are confident it has provided full resolution at this point.

We have released a fix that has provided resolution and will monitor the issue to ensure results are as we expect.

We are now implementing a solution to the technical difficulties seen in some instances of reporting.

RetailOps has identified the cause of the reporting errors and is now actively working on a solution.

RetailOps is aware the reporting system is having some intermittent technical difficulties. We are actively investigating the situation.

We have resolved the issue and will continue to monitor the situation to ensure it does not arise again.

RetailOps has identified an error being produced during a limited number of API calls with Channel Advisor. We are actively working on the issue and will update here when resolution has been achieved.

All login services have been restored and are maintaining as expected.

We have implemented a fix and are monitoring the situation closely. We expect all users to be able to log in at this time.

RetailOps has identified the issue and is currently working on resolution.

RetailOps is aware of an issue that is preventing users from logging in. We are currently investigating the issue and will provide updates as progress is made.

This incident has been resolved, search functions have returned to normal. Please contact RetailOps Support if you have any questions or concerns. http://help.retailops.com

Some customers may be experiencing slow loading times in any search tool in RetailOps (Customer Service Search, Product Search, etc). We have identified the cause for these delays and are working to provide a resolution as quickly as possible.

This incident has been resolved, search functions have returned to normal. Please contact RetailOps Support if you have any questions or concerns.

Some customers may be experiencing slow loading times in any search tool in RetailOps (Customer Service Search, Product Search, etc). We have identified the cause for these delays and are working to provide a resolution as quickly as possible.

This incident has been resolved. Please visit http://help.retailops.com/ to chat with our Support Team if you have any additional questions or concerns.

Some customers may be experiencing slow loading times in any search tool in RetailOps (Customer Service Search, Product Search, etc). Some customers have also reported delayed order importation. We have identified the cause for these delays and are working to provide a resolution as quickly as possible.

This issue has been resolved. Please contact our Support Team at http://help.retailops.com with any questions or concerns.

We have traced the cause of the error back to an unscheduled update made by the label processor. We have implemented a fix and will continue to monitor.

We are aware of some users receiving error messages in the Ship Audit tool when using the iAbol Label Processor. We are working closely with iAbol Support to determine the cause and resolution for this issue ASAP.

This incident has been resolved, we will continue to monitor. Please contact the RetailOps Support team if you have any questions or concerns by visiting http://help.retailops.com/

Search performance is improving, we will continue to monitor.

We were alerted to degraded performance within the app, including but not limited to slow loading in Product Search and Receiving. We are actively investigating this issue.

Channel Advisor has updated RetailOps that they have resolved the issue and our API access will be restored by 4:45 pm Pacific time.

ChannelAdvisor has acknowledged they are experiencing difficulty with their API, and they are actively working to resolve this issue as quickly as possible. We will continue to monitor the situation.

Through our internal monitoring system, we were alerted to a high error rate being returned by ChannelAdvisor's API. Customers with ChannelAdvisor accounts may observe delayed order import and updates to their CA accounts. We are actively investigating this issue.

This issue has been resolved for most users, and we are continuing to investigate the cause.

We are continuing to investigate this issue.

Some customers may be experiencing an error that states, "Report execution failed". We are actively investigating the issue and it should be resolved promptly.