Historical record of incidents for Reservio
Report: "Reservio Outage - DDoS attack on our provider servers"
Last updateUnfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like Business App, Booking Website, and our API. We are apologizing for any inconvenience caused.
Report: "Networking problems"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Reservio Outage, 29.11.2022"
Last updateUnfortunately, we have been experiencing a small infrastructure problem with our API. You could have experienced issues with login, reservation creation, or the long loading time of the website. We are apologizing for any inconvenience caused and we have resolved the issue and taken precautions and steps to prevent this to happen in the future.
Report: "Reservio Outage - DDoS attack on our provider servers"
Last updateUnfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like the Login page, Booking Website, and our API. You could have experienced a long loading time or error screens. We are apologizing for any inconvenience caused.
Report: "Reservio Outage, 29.10.2022"
Last updateUnfortunately, we were experiencing an elevated level of API errors and infrastructure problems with servers from our provider. This outage affected three of our products - Reservio Mobile App, the Booking Website, and the API. To prevent this from happening again in the future, we took precautions and steps such as better monitoring and alerting system, to ensure a stable workflow of the products. We are apologizing for any caused inconveniences.
Report: "DDoS attack on our data centers"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
Our data center is currently experiencing DDoS attack (a malicious attempt to disrupt the normal traffic of a targeted server). Our engineering team is already investigating the issue.
Report: "Reservio Outage, 14.06.2022"
Last updateWe were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.
Report: "Reservio Homepage - Unexpected maintenance plan, 29.4.2022"
Last updateMessage type: E - Error Message text: Unexpected maintenance plan - Reservio Homepage Due to this maintenance, you could have experienced issues with login to your account, slowness of the website, or loading issues. We are apologizing for the inconvenience and everything should be back in normal.
Report: "Reservio Outage, 29.03.2022"
Last updateWe were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.
Report: "Data Processing Delays - Reporting Tools Affected"
Last updateOur data processing infrastructure was running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be working without any issues.
Report: "Reservio Outage, 10.01.2022"
Last updateUnfortunately, due to the small glitch in our server hosting provider, we were experiencing a small outage of our services. The whole incident lasted only 1 minute. You could have experienced slow loading of the website, or issues with the login. We apologize for the inconvenience caused.
Report: "Reservio Outage, 09.03.2022"
Last updateThis incident has been resolved.
Thank you for your patience, everything should be stable now and back online. However, we are still monitoring the issue regarding the attack.
We have identified the root of the issue. According to the information from our server hosting provider, there is, unfortunately, a DDoS attack on the servers. They're trying to solve it as soon as possible. We are apologizing for the inconvenience and thank you for your patience.
We are sorry, but we are experiencing issues with our website. You may experience issues with the loading of the website, login, or website itself. We are apologizing for the inconvenience.
Report: "Reservio Outage, 24.02.2022"
Last updateWe were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back in normal.