Red Hat Incident History

access.redhat.com was intermittently unavailable

An outage has been detected on connect.redhat.com. It impacts account management, the container factory, and partner subscriptions on connect.redhat.com. We are currently working to restore the functionality.

Team is currently investigating this issue.

The Red Hat Hybrid Cloud Console will undergo routine maintenance forchrome service starting on 2025-03-31 at 7AM UTC (3 AM ET). The updates areexpected to last approximately 6 hours until 1PM UTC (9 AM ET).During this maintenance window, the console should be fully operational and no disruptions should be expected.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We've identified an issue that is causing an elevated rate of 502s on pushes and pulls. We are currently working on a fix.

This incident has been resolved.

We have identified an issue preventing some content from being pulled due to bad signatures. The issue was caused by a recent change, which we have now rolled back. However, some incorrect signatures remain and will require cleanup.Our team is working on resolving this, and we will provide updates as we make progress.Error message you might experience: unrecognized signature format, starting with binary 0x2d

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The Red Hat Hybrid Cloud Console will undergo routine maintenance for User Access (RBAC) starting on March 25th, 2025 at 9 a.m. UTC (5 a.m. ET). The updates are expected to last approximately 5 hours until 2 p.m. UTC (10 a.m. ET).During this time, write actions to RBAC (creating or editing user groups, or custom roles) will be unavailable. We will implement Blue/Green Deployments to ensure near zero-downtime for read operations. All other services that depend on RBAC, as well as any services and tenants using the RBAC API or User Access in HCC, should not be impacted.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The Red Hat Hybrid Cloud Console will undergo routine maintenance forPlaybook-Dispatcher starting on 2025-03-24 at 9PM UTC (4 PM ET). The updates areexpected to last approximately 3 hours until 12PM UTC (7 PM ET).During this time, users will not be able to create or update playbook runs throughthe Playbook-Dispatcher service.

This incident has been resolved.

A dependent service is undergoing a major outage and the Customer Portal Downloads page is offline.