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Rachio is currently Operational

Last checked 2025-06-14T13:22:50.648Z from Rachio's official status page

Historical record of incidents for Rachio

Sep 19, 2023

Report: "Unexpected Outage"

Last update 2023-09-19T02:17:05.873Z

resolved2023-09-19T02:17:05.860Z

This incident has been resolved.

monitoring2023-09-18T21:59:17.565Z

We are continuing to monitor for any further issues.

monitoring2023-09-18T21:39:34.540Z

We continue to be affected by network latency and errors reported by AWS. We are monitoring AWS health updates.

monitoring2023-09-18T21:35:13.590Z

We are continuing to monitor for any further issues.

monitoring2023-09-18T21:34:38.067Z

We are continuing to monitor for any further issues.

monitoring2023-09-18T21:25:00.529Z

We are affected by networking latency and errors reported by AWS in the us-west-2 region. We are monitoring AWS health updates.

identified2023-09-18T21:23:27.944Z

The issue has been identified and a fix is being implemented.

Sep 18, 2023

Report: "Unexpected Outage"

Last update 2023-09-18T21:22:43.913Z

resolved2022-09-28T19:39:53.550Z

This incident has been resolved.

identified2022-09-28T19:35:45.204Z

We are continuing to work on a fix for this issue.

identified2022-09-28T17:44:05.497Z

We are continuing to work on a fix for this issue.

identified2022-09-28T17:39:49.955Z

We are experiencing an outage due to AWS increased error rates

Jun 29, 2022

Report: "Unexpected Outage"

Last update 2022-06-29T00:11:38.077Z

resolved2022-06-29T00:11:38.060Z

This incident has been resolved.

investigating2022-06-29T00:11:32.946Z

We are continuing to investigate this issue.

investigating2022-06-28T22:41:50.771Z

We are continuing to investigate this issue.

investigating2022-06-28T22:14:47.442Z

We are continuing to investigate this issue.

investigating2022-06-28T21:57:43.129Z

We are currently investigating this issue.

monitoring2022-06-28T21:49:46.648Z

A fix has been implemented and we are monitoring the results.

investigating2022-06-28T21:38:45.402Z

We are currently investigating this issue.

Jun 21, 2022

Report: "We are experiencing unusually long app load times"

Last update 2022-06-21T03:53:54.760Z

resolved2022-06-21T03:53:54.745Z

This incident has been resolved.

investigating2022-06-21T03:02:26.437Z

We have found the issue and are investigating what the cause is.

investigating2022-06-21T01:45:56.785Z

We have our Engineering team online and are investigating this issue.

investigating2022-06-21T01:40:17.500Z

We are currently investigating this issue.

May 14, 2022

Report: "We're are experiencing slow responses and are investigating"

Last update 2022-05-14T21:39:16.186Z

resolved2022-05-14T21:39:16.172Z

This incident has been resolved.

investigating2022-05-14T20:50:21.494Z

We are currently investigating this issue.

Report: "Currently experiencing an outage."

Last update 2022-05-14T19:22:07.210Z

resolved2022-05-14T19:22:07.197Z

This incident has been resolved.

investigating2022-05-14T19:21:51.048Z

We are continuing to investigate this issue.

investigating2022-05-14T19:18:11.250Z

We are currently investigating this issue.

May 4, 2022

Report: "AWS IoT outage affecting Rachio functionality"

Last update 2022-05-04T04:16:53.640Z

resolved2022-05-04T04:16:53.628Z

This incident has been resolved.

monitoring2022-05-04T03:21:58.607Z

A fix has been implemented and we are monitoring the results.

Mar 16, 2022

Report: "Third party provider outage"

Last update 2022-03-16T18:04:32.023Z

resolved2022-03-16T18:04:32.009Z

This incident has been resolved.

identified2022-03-16T18:00:54.045Z

The issue has been identified and a fix is being implemented.

investigating2022-03-16T17:58:40.121Z

We are continuing to investigate this issue.

investigating2022-03-16T17:57:53.844Z

This issue should be resolved shortly

Dec 15, 2021

Report: "AWS Internet Connectivity Incident"

Last update 2021-12-15T22:21:14.902Z

resolved2021-12-15T22:21:14.888Z

This incident has been resolved.

identified2021-12-15T16:22:45.000Z

The issue has been identified and we are waiting for AWS to resolve it on their end.

investigating2021-12-15T16:17:59.999Z

We have identified an issue where AWS is having an outage and it is impacting our systems. They have identified the issue and are working to resolve it. We will continue to monitor and update this page.

investigating2021-12-15T16:12:53.658Z

We are currently investigating this issue.

Nov 27, 2020

Report: "AWS Outage"

Last update 2020-11-27T00:49:48.725Z

resolved2020-11-27T00:36:22.497Z

This incident has been resolved.

identified2020-11-26T18:50:08.633Z

There is an AWS incident that is impacting some of our 3rd party integrations. This is affecting our skip processing and resulting in some customer’s schedules failing to rebuild and apply the necessary weather skips. We know what the issue is and are working with AWS and our 3rd party vendors to make sure they are aware of the issue and tracking their progress as they resolve it.

Sep 14, 2020

Report: "Outage"

Last update 2020-09-14T22:20:39.256Z

resolved2020-09-14T09:00:00.000Z

Temp outage

May 30, 2020

Report: "iOS Outage"

Last update 2020-05-30T17:11:01.887Z

resolved2020-05-30T17:11:01.866Z

This incident has been resolved.

investigating2020-05-30T16:44:42.644Z

We are currently investigating this issue.