Is Questline Down Right Now? Check if there is a current outage ongoing.

This incident has been resolved.

We are continuing to work on a fix for this issue.

Content Searching in Engage is currently down. We have identified the issue and will be implementing a fix shortly.

This incident has been resolved.

SMS messaging is currently down. We are actively investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating a system outage due to a technology issue with a vendor.

Reporting numbers have been restored and are now functioning normally. We apologize for any inconvenience.

We are continuing to work on a fix for this issue.

We have identified an issue with reporting that is causing duplicative events to be displayed. We are working on a fix. Engage remains up and business critical systems are functioning normally.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently experiencing difficulties dispatching sends at this time. We are currently investigating and will update when we know more details.

View as Web Page links are now working properly. We apologize for any inconvenience.

We are aware of this issue and should have a fix shortly.

This incident has been resolved.

We are aware of an issue impacting searching in Engage Content. We expect this to be resolved within the day.

This incident has been resolved.

We are aware of a current issue where some campaigns are showing 0's for their campaign level stats. We expect stats to continue to roll in over the next 24 hours. Campaign send, event details, and exports are not impacted. Thank you for your patience as we work to resolve this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

Network capacity has been increased and CDN is now serving email images normally. We apologize for this inconvenience.

We have identified an issue with serving images on the Engage platform. Some requests for images are failing due do a networking issue. We are actively working to fix the problem.

A performance patch has been released in order to mitigate the page load timeouts for NL approvals that use segmentation in some cases. Further optimization to reduce page load timing is ongoing, but absent an ideal experience, we will be closing this incident for the time being.

NL approval pages for some customers that use segmentation for their newsletters have been timing out, first reported at 1:25pm EST. We are actively working on a fix for this issue.

This incident has been resolved.

A fix has been implemented and we are currently monitoring results.

An issue has been identified and engineers are actively working to correct the issue. Updates will be posted here as they become available.

We are continuing to investigate this issue.

Engage is currently unavailable. Our engineers are investigating the issue and updates will be posted here shortly.

This incident has been resolved.

We are currently investigating reports of Errors during the Newsletter editing process. We will update this incident when the problem has been identified.

Engage functionality is now fully restored. There is a possiblity that data loss may have occurred for some actions taken in the system between 1:25 and 2:09pm EST. Please review any updates you may have made during that time carefully. We apologize for any inconvenience.

We are continuing to work on a fix for this issue. Engage is expected to remain unavailable until approximately 5:30pm EST. We apologize for the inconvenience.

Engage is currently unavailable. The issue has been identified and our team is working to put a fix in place.

Errors affecting various components of Engage have been resolved. All systems are now functioning properly.

Engage systems are currently experiencing intermittent errors affecting all components. We are investigating the issue.

This incident has been resolved.

We're experiencing an elevated level of API errors and are currently looking into the issue.

This incident has been resolved.

We're experiencing an elevated level of API errors and are currently looking into the issue.

This incident has been resolved.

We've identified an issue with our API and Sites pages having degraded performance. We are working on a fix and will communicate as soon as possible. Thank you for your patience.

This incident has been resolved.

We're experiencing email deployment delays in Engage. Standard and Newsletter campaign emails are on hold at this time. We are currently investigating the issue.

This incident has been resolved.

We are currently experiencing Degraded Performance for The Engage API and Sites. We are investigating and will update with developments.

Performance has been restored.

We are continuing to investigate this issue.

We are currently experiencing Degraded Performance for The Engage Web Portal. We are investigating and will update with developments.

Performance has returned to normal for all affected components.

We are currently experiencing Degraded Performance for Engage Content Delivery Network. We are investigating and will update with developments.

Performance for Engage Sites has returned to normal. All systems are functioning properly.

Performance on the API has improved to normal operation. We are continuing to monitor performance of Engage Sites.

Performance has improved for Engage Sites and API. We are continuing to closely monitor the situation.

We are currently experiencing Degraded Performance for Engage Sites and API. This is expected to last for 30-60 minutes.

This incident has been resolved.

Engage maintenance is complete. All systems are now functioning.

Today, March 12th at 3:00pm ET, Questline will be performing previously unplanned maintenance on the Engage platform to proactively address a system performance issue. No noticeable downtime is expected with this maintenance window.

Engage ran out of storage space on a critical system. We have increased the storage size and taken measures to make sure this doesn't happen again. We apologize for the inconvenience and thank you for your patience. All systems are now functioning.

The issue has been identified and worked on. Currently we do not have an estimated time to resolution.

Engage and all subsystems are currently down. We are investigating this issue, and will update promptly.

Engage unscheduled patch release is complete. All systems are currently functioning.

Today Thursday March 8th, at approximately 11:15am EST, Questline will be performing previously unplanned patch release on the Engage platform to fix a screen timeout issue on standard campaign wizard. No functionality changes will occur. No downtime is expected with this release.

Degraded performance issue has been resolved. All back to fully operational.

We're experiencing Degraded Performance for Engage and are currently looking into the issue.

Degrading performance issue has been resolved. All back to fully operational.

We have identified the issue and we are working to resolve it.

We're experiencing Degraded Performance for Engage Web Portal and Engage API and are currently looking into the issue.

Connectivity has been restored to our FTP service and everything is operating normally again.

We are continuing to fix the failure that caused our FTP service to go down; we estimate 2 hours until this issue is resolved. We will continue to post updates as needed.

We've identified the cause of the FTP service outage to be hardware related. We're currently working to remedy the problem.

We are currently experiencing FTP connectivity issues that is causing our FTP service to be unavailable. We will post updates as we investigate.

Our vendor has resolved their issue, and Engage is now fully operational. We will continue to monitor the situation. Thank you for your patience.

Due to a vendor outage, Engage is experiencing problems when setting up standard campaigns. There is a work around available, please contact support if you have an urgent need to set up a standard campaign. All other Engage systems are currently functioning. We are monitoring the situation and will provide updates as they become available. Thank you for your consideration.

Stop and Managed File Transfer access has been fully restored.

Questline's SFTP and Managed File Transfer server at ftp.questline.com is currently experiencing sporadic network connectivity issues. Connections to the server may be intermittent or fail. Operations staff have identified a network hardware issue and are currently working to resolve.

As of around 11:45am EST, Engage Sites are operating normally.

Beginning approximately 11:20am EST, Engage Sites began experiencing higher than normal latency for some sites. In some cases, requests for web content may time out. Questline Operations staff is currently investigating the issue and additional updates will follow.

All systems are operating normally.

Beginning approximately 10:10am EST, Engage Sites began experiencing higher than normal latency for some sites. In some cases, requests for web content may time out. Questline Operations staff is currently investigating the issue and additional updates will follow.

The issue has been corrected and all systems are performing normally as of 4:10pm EDT.

Beginning approximately 4:00pm EDT, Engage Sites began experiencing higher than normal latency and connection issues for some sites. In some cases, requests for web content may time out. Questline Operations staff is currently investigating the issue and additional updates will follow.

Beginning approximately 3:15pm EDT, Engage Sites is experienced higher than normal latency. In some cases, requests for web content may time out. The issue has been corrected and all systems are performing normally as of 4:35pm EDT.