Is PropertyMe Down Right Now? Check if there is a current outage ongoing.

This incident has been resolved.

Users are experiencing slowness and queuing of messages with manager.propertyme.com. We have identified the issue and are working to resolve it as quickly as possible. Stay with us, and we will have things back to normal operation in a short while.

All systems are now back to normal operation

Service is gradually being restored. You may still experience issues until restoration is complete.

My.PropertyMe.com is currently inaccessible and the tenant and owner mobile applications are also experiencing issues. We have identified the problem and should have systems operational shortly.

A software update temporarily locked resources

This incident has been resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the issue and are applying a fix

We're experiencing an elevated level of errors and are currently looking into the issue

At 9am we were alerted to excessive load on our backend systems. We immediately commenced an investigation and put steps in place to mitigate the impact on our customers including a rollback of our recent feature release. Our technical team then implemented further fixes to the affected areas of the system and by 3.45pm service returned to normal for all users. An Incident Review was undertaken and we have put in place procedures to reduce the likelihood of similar issues occurring. We have also put in place processes to allow us to return service to normal faster if an issue does occur in the future.

We identified an issue which caused service degradation. We have implemented a control and are monitoring closely as service returns to normal.

This incident has been resolved.

We have identified an issue which has caused service degradation. We have implemented a control and are monitoring closely as service returns to normal.

We can confirm that PropertyMe is fully operational and the degradation has been resolved.

We believe we have resolved this issue and are monitoring to ensure the platform remains healthy. We will update again shortly once confident the issue is fully resolved.

We are continuing to work on a fix for this issue.

Users are experiencing slowness accessing and using the PropertyMe app. We are working to restore service. We apologise about any inconvenience caused.

This incident has been resolved.

We are continuing to investigate this issue.

Users are experiencing slowness accessing and using all features in the PropertyMe app. We are working to understand the full cause and restore the service as quickly as possible. More updates to follow shortly.

This incident has been resolved.

We continue to monitor message processing delays resulting from the upstream issue. Outbound messages are still experiencing delays, inbound messages have returned to normal operation.

We are currently experiencing delays in message processing due to an upstream issue with a third-party service provider.

We are currently experiencing delays in message processing due to an upstream issue with a third-party service provider.

Performance degradation has now been resolved and we will continue to monitor.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Users are experiencing slowness accessing and using all features in the PropertyMe app. We are working to understand the full cause and restore the service as quickly as possible. More updates to follow shortly.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

And are working on a solution now

This incident has been resolved.

Dear PropertyMe Users, We thank you so much for your continued patience and understanding, as we await further updates from the Amazon Support teams regarding these connectivity issues worldwide. We will keep updating this page as more information trickles in, and we hope to have these issues resolved very, very soon. Sincerely, The PropertyMe Team

The team is waiting for our Amazon database servers to go back online.

We've contacted Amazon Web Services support and they are investigating a high number of database outages in the Sydney region: https://status.aws.amazon.com/#AP_block The development team is still working on resolving the outage.

We are currently investigating database errors that are preventing users from accessing the PropertyMe website.

Our web servers are all back to normal and are slowly working through the queue of tasks that piled up as a result of the partial outage.

A fix has been created and we are monitoring our web servers as we roll out the server hotfix.

The development team has identified the issue and is putting together a hotfix to get the unhealthy web servers up and running again.

This incident has been resolved.

We are continuing to monitor Mandrill (our third-party email provider) while they recover from their outage. Our engineers are currently investigating switching to another provider so that we can process existing emails that might have failed to go out as a result of the Mandrill outage.

We are currently experiencing errors with our third-party email provider, and they are currently resolving the issue. We will add more updates as they trickle in.

We have resolved the issues and are monitoring further performance

We are currently experiencing a high server load and are working on resolving the issue.

The invalid certificate issues have been resolved and access to the PropertyMe website has been restored.

my.propertyme.com is now back up and running. We are closely monitoring the situation and will have further updates once we have verified that everything has gone back to normal.

The main site is back up and we are monitoring it for any issues. We are still investigating my.propertyme.com and will have further updates once it is back up.

An invalid certificate is causing an outage on the PropertyMe site. Our engineers have identified the issue and are currently working on a fix for the outage.

This issue has been resolved and we have identified a long-term fix that will prevent this issue from reoccurring.

We have identified the source of the problem as there was a massive spike in one of our Redis servers, causing users to be logged out from the system. A fix has been implemented, and we are currently monitoring the system for any changes.

Some users have reported problems signing in and we are currently investigating the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are increasing capacity and you may not be able to access PropertyMe during this time

We have traced the cause of this issue and to prevent it from happening again we will release a fix tonight.

A temporary outage was identified and promptly resolved. We are monitoring the servers and investigating the issue.

The problem has been resolved and PropertyMe.com.au is working again.

We are experiencing issues and are currently investigating. All further updates will be posted here on our status page. PropertyMe web application is working normally and is available at app.propertyme.com