Historical record of incidents for Proof
Apr 15, 2025
Service Outage - Signers reporting that they are unable to verify their identity and enter a meeting
Last updateAs of approximately 1:44 PM ET, we became aware of a serious issue affecting the ability for signers to successfully complete the identity verification process and enter meetings. The third-party service used for identity verification was experiencing an outage. The issue has been resolved and signers are again able to enter meetings. We will continue to monitor the service.
Apr 6, 2025
Proof platform scheduled maintenance
Last updateProof platform will be undergoing regular maintenance at this time. Proof service will be unavailable during this period.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 2025
Degraded Performance
Last updateBeginning around 7:40 AM, we noticed a situation of degraded performance related to accessing the web application. Our engineering team is actively implementing a remedy to the issue and we will update the status once the fix has been deployed.