Is Productboard Down Right Now? Check if there is a current outage ongoing.

We are experiencing an issue that is preventing publicly shared Legacy Roadmap boards from loading. We're currently investigating the issue and will provide a status update once we have more information. Apologies for the inconvenience.

The service issues causing slow loading times and login difficulties have now been mitigated. Thank you for your patience and understanding.

While we are observing improvements, we are still working to fully mitigate the underlying issue and restore complete stability. We will continue to monitor the situation closely and provide further updates as they become available.

We are aware that the issue persists, and we apologize for any ongoing inconvenience. Our team is actively investigating to determine the cause and implement a solution. We don't have an ETA to share at this time, but we are making progress and will provide an update here as soon as we have more details. Thank you for your patience.

There is significant disruption across Productboard. Some users cannot log in, and the application can be slow for others. We are currently investigating the issue. We will keep you updated here on the status page. Apologies for the inconvenience.

This incident has been resolved; you are now able to load Productboard. We apologise for the inconvenience caused, and appreciate your patience, empathy and understanding as we worked to fix this issue.

Productboard is currently not able to load. We are investigating this issue and shall update this status page when we have an update.

This incident has been resolved.

We are continuing to investigate this issue.

We're currently facing issues with some of our services. Specifically, you may temporarily not see Insights boards or Note topic in your workspace. The rest of the app remains functional. The team is currently investigating it.

This incident has been resolved.

A fix has been implemented, and we're monitoring it. All Portals are available again.

The team has identified the issue and is currently working on a fix.

Public Portals (including custom domains) are temporarily unavailable. The team is currently investigating the issue.

This incident has been resolved.

Productboard is not loading for all users. The team has identified the root cause of the issue and is already working on a fix.

Productboard is not loading for all users. The team is currently investigating the issue.

The recent incident resulting in downtime has now been resolved. Our team identified and addressed the underlying issue, and all systems are now operating normally. We appreciate your patience and apologize for any inconvenience caused. If you have any questions please reach out to our support team.

We are actively working on a fix. Both Productboard and APIs are currently unavailable. We appreciate your patience and will update you soon on the progress.

We have identified the issue, and our team is working on fixing it.

We have identified an issue impacting team spaces, insights automation, objectives and initiatives for all customers. We have identified the problem and are currently working on resolving the issue. We apologize for the inconvenience and will update when resolved.

We have identified the cause of this issue and the team have pushed a fix. If you are still encountering issues, please reach out to support@productboard.com. Thank you for your patience.

The issue has been identified and a fix is on the way.

Currently, updates on sub-features are not syncing between JIRA and Productboard. Our team is aware of the issue and actively working to resolve it

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Due to degraded performance in provisioning, new signups may experience issues accessing Productboard. We are actively working on resolving this, and we apologize for any inconvenience.

This issue has now been resolved. You should now be able to load all new board types. Thank you for your patience and understanding.

Customers are unable to load new board types (Grid, Timeline - Beta) in their workspace. The issue is identified and our team is working on a fix. Non-Beta Feature boards and Roadmaps should not be affected.

The productboard.com (main app) was unavailable for short periods of several minutes at 1:30 PM CEST, 2:15 PM CEST, and 3:15 PM CEST due to spikes in requests on the backend. The issue is completely mitigated now.

The issue is mitigated and the team is currently monitoring it to ensure stability.

The issue has been identified and a fix is being implemented.

We're currently facing an issue with loading boards, which results in an "Uh oh! We had trouble loading the data" error. This is being investigated and we will provide a status update once we have more information.

We have resolved the issue by deploying a hot fix. Thank you for your patience while we worked on this issue.

We are currently investigating an issue where users are unable to create new feature and roadmap views. We apologize for the inconvenience caused. We will share updates on this page as they become available.

The issue was identified and a fix was released. Users should no longer be logged out of your session, if you face any issues please reach out to our support.

We are currently experiencing an issue that affects users where they are signed out, after signing back in they will be signed out again after some time. We are investigating the issue and will post updates here. We are very sorry for the inconvenience caused.

We have identified the issue and released a fix. Users may need to hard refresh their browsers for the changes to occur.

We are currently investigating an issue where insights functionality is impacted. You may notice issue with new notes not being searchable and issues with filtering insights.

This incident has been resolved.

Currently, opportunity values are updating in the background, and you may see continued delays in the opportunity value aggregation while the update is being processed. Customers may also experience delays with new opportunities imported from Salesforce to Productboard. We will continue to monitor the issue and provide further updates as soon as they are available. We are very sorry for any inconvenience caused. Thank you for your continued patience.

We have identified the issue and have implemented a fix. We expect opportunity values to be correctly updated within 50 hours. Please note that there is no loss of data but only a delay in the information being displayed. We will provide further updates as the issue resolution progress. Thank you for your continued patience.

We are currently investigating an issue where opportunity values are not updating as expected, you might experience delays when using the opportunity value feature. Thank you for your patience and understanding during this time, our engineers are working on resolving the issue.

This incident has been resolved.

Roadmaps are now visible on a shared URL; we are monitoring the results. Thank you for your patience.

Roadmaps shared via a URL are not currently working. We are investigating this issue and will keep you updated on this page. Thank you for your patience and understanding during this time.

The issue with the Slack integration has been resolved

Currently, it's not possible to push messages from Slack to Productboard using the integration. We know the root cause of it and working on a resolution already.

We have mitigated this incident. We are so sorry for the inconvenience caused, and we appreciate your understanding and patience during this time.

Oops something's gone wrong message. We are investigating the issue that Productboard is down. We will update the status page as soon as we have an update. We apologised for the inconvenience caused.

Publicly shared portals are now back to full performance. We apologise for the inconvenience caused here. Our engineers have resolved this issue.

Our public portals are currently not loading, we are investigating this issue and will update you as soon as possible. We're sorry about the inconvenience caused.

We have now resolved the incident, and the navigation menus are now loading. Thank you for your patience and understanding during this time.

Some customers are currently experiencing their navigation menu not loading on the left-hand side. We are investigating this issue and will update the status page as soon as possible with an update.

Some customers may have experienced issues with loading Productboard data. This occurred initially between ~05:00 and 13:30 UTC on 14th Oct, and reoccurred at ~10:00 UTC on 15th Oct. We identified the issues and mitigated it fully at approximately 15:00 UTC the same day.

Customers may have experienced issues with loading Productboard between ~13:10 and 13:30 UTC.

Due to issues with an upstream provider, from approximately 0:30am to 3am UTC we experienced an issue with syncing data across integrations. Customers may also have experienced delays with creating and renaming boards at this time. This has been resolved with the upstream provider, and at this time we expect it should result in no data loss. If you have any concerns, please reach out to us on support@productboard.com.

We have now resolved this incident, you can refresh your browser and it should all be working for you. Thank you so much for your patience today.

Unfortunately, we are experiencing issues loading data in workspaces. Our team are investigating this issue and we will inform you of the resolutions here.

This incident has now been resolved, you are now able to add users and companies to notes. Thank you for your patience and understanding during this time.

The root cause of this bug has been identified and is now getting reverted.

We are investigating behaviour related to users not being able to add companies to notes. Currently, users are unable to add companies to notes or directly as an insight on feature cards. As a workaround, users can manually create notes directly from the company data page. For further support please reach out to support@productboard.com.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We're currently observing an issue with real-time updates. You might not see any changes done by other users as well as notifications about those changes until you refresh the page. This is being investigated.

All boards including Insights views should now be available and working as expected, though it's possible that customers may need to refresh their browser to access the data. We will continue to monitor the situation. Thank you for your patience while we have worked on resolving this issue. If you are still encountering problems, please reach out to support@productboard.com.

All data for roadmaps and feature boards have now been restored. A browser refresh is needed. We continue to work on restoring the unavailable data on insights board. We thank you for your patience. Again, feel free to reach out to our support team at support@productboard.com with any further questions.

We apologize for the inconvenience caused. We are currently experiencing an issue with the unavailability of some of your data; affected are Views for Notes, Features board, and Roadmap. However, please note that the data displayed in these views remain accessible from other areas within the product. Our team is actively working to restore access to the affected data and is investigating the root cause of this incident. We understand the importance of these views to your workflows. We want to assure you that no data has been lost during this incident. Our team is diligently working to resolve the issue and restore full functionality as quickly as possible. We will provide regular updates on the progress made and any further developments regarding this incident. We appreciate your patience and understanding. Please feel free to reach out to our support team via email at support@productboard.com if you have any further questions or concerns.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are continuing to investigate the issue.

Some users may be experiencing issues loading Productboard. We’re currently investigating the issue and will provide a status update once we have more information.

We have identified the issue and the team have pushed a fix. You should see that the views are now loading as expected. If you are still encountering issues, please reach out to support@productboard.com. Thank you for bearing with us.

Some users may be experiencing issues loading Productboard views with the new navigation. We’re currently investigating the issue and will provide a status update once we have more information.

This is now working as expected with the fix that was pushed out, and you should once more be able to create feature boards and roadmaps as normal. If you are still encountering issues, please reach out to support@productboard.com. Thank you for bearing with us.

We have identified an issue with the creation of new boards and roadmaps for customers using the new navigation. Customers see very long delays with this when creating or duplicating both feature and roadmap boards. The team have pushed a fix for this issue and are monitoring the situation. We'll share an update soon.

This issue was fully resolved on 29th May at approximately 3:53pm CEST, and all our services returned to normal operation. If you are still encountering issues, please reach out to support@productboard.com

This has been identified as an upstream issue and we have been working with our providers on mitigating it. It has been fixed by the upstream provider and our service has recovered, so you should be able to use all aspects of the app as expected. We continue to monitor the situation, and are also investigating any potential impact to data integrity for the affected features during this time.

After investigation, it appears that while multiple features are impacted, Productboard is loading and accessible. We do see impacts to some of our integrations as well as board management. We’re focused on getting things back to normal as quickly as possible. We apologise for the continued trouble, and will be back with another update soon once we have more information to share.

We are experiencing an issue that is stopping Productboard from loading. We're currently investigating the issue and will provide a status update once we have more information. Apologies for the inconvenience.

This incident has been resolved.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

Productboard is currently experiencing errors intermittently causing some boards to be temporarily unavailable. Our team is investigating and will provide an update once additional information is available.

Features Board column values were glitching causing inconsistencies in the data being reported. A fix has been deployed and the issue has been resolved, if you are experiencing this on your features board please clear your cache, and give your browser a refresh.

This incident has now been resolved. Thank you for your patience.

We are continuing to investigate this issue.

Resetting passwords is currently unavailable for all users. We apologize for any inconvenience caused by this issue. Our team is investigating and will provide further updates as soon as possible.

There is no longer a delay between Productboard and Jira, the issue has now been resolved.

Updates from Productboard to Jira are currently delayed by roughly one hour for any fields mapped with 2-way sync. No data will be lost, only delayed. Updates to Jira fields will still sync to Productboard without delay. The cause of this delay has been identified and our team is working to resolve the issue

This incident has been resolved.

We're working to resolve and speed up the delays but users will still experience issues with the Intercom Integration into Productboard. Thank you for your patience while we work to resolve this.

We're currently experiencing an issue with the Intercom integration into Productboard. Users will experience a delay importing or updating notes from Intercom. The team are currently investigating and we will update when we have more information.

We have identified the issue and the team have pushed a fix. All Insights board features should be working as normal once more. If you encounter any issues, please reach out to support@productboard.com.

We're currently experiencing issues with the Insights board and we are investigating. This is impacting Topic detection, Notes automation, and Note views on the Insights board. Once we have information to share we will update here immediately.

This incident has been resolved.

We are continuing to work on a fix for this issue.

We’re receiving reports of trouble using Public Roadmaps as of 2.30 UTC. We’re on the case and will provide another update once we have more details to share. We’re sorry for the inconvenience.

On March 14th, customers were unable to access certain settings in Productboard: Members Accounts SCIM provisioning After investigating, we pushed a fix at 10am March 15th. Customers will now be able to load the settings mentioned. Apologies for any inconvenience. If you are still experiencing any issues, please reach out to support@productboard.com.

This incident has been resolved.

We are continuing to work on a fix for this issue, we expect service to be disrupted for at least an hour and will keep monitoring the issue.

The issue has been identified and a fix is being implemented.

We have identified the issue and the team has pushed a fix. Some customers may have to clear their cookies before this fix is available to them. If you are still encountering issues, please reach out to support@productboard.com. Thank you for bearing with us.

We are continuing to investigate this issue.

Some users may be experiencing issues loading Productboard. We’re currently investigating the issue and will provide a status update once we have more information.

This incident has been resolved.

After investigation, we have determined that the issue processing communication in relation to Jira auto-import and two-way sync has resulted in missing data for some spaces. If you believe your space was affected or would like to verify if it was affected, we suggest using the one-time import feature or reaching out to customer support, who are ready to assist. We are sorry for the inconvenience this may cause.

We have identified the issue and our team has deployed a fix. We will share an update soon.

Between 12:09 and 12:42, we had an issue with processing communication that comes from other backend services into pb-backend one. The following actions were affected. 1. Broken Jira Auto-import and two-way sync from Jira to Productboard 2. Broken features API 3. The feature timeframe column on the feature board was not updated We are investigating the issue and will provide updates throughout.

We can confirm the initial issue has now been resolved and everything should be back to normal. Apologies for any inconvenience. If you're still running into trouble, please reach out to support@productboard.com.

Productboard was down from 11:39 CET to 12:06 CET. However, some customers might still experience issues because the DNS might be cached on their end. We are conducting a thorough investigation into all aspects of the service. Thank you for bearing with us.

The incident has been mitigated and the team have pushed a fix. Some customers may have to clear their cache and refresh the page before this fix is available. There could be a slight delay for some customers, we appreciate your patience while we resolve this.

We have identified the issue and our team is working on a fix. We hope to get things back to normal as soon as possible. We will share an update soon.

We are experiencing an issue that is stopping Productboard from loading. We're currently investigating the issue and will provide a status update once we have more information. Apologies for the inconvenience.

We have identified the issue and the team have pushed a fix. The Jira integration should once more be working as expected. If you encounter any issues, please reach out to support@productboard.com. Thank you for bearing with us.

We're currently experiencing issues with the Jira integration. Two-way sync and auto import are impacted. The team is investigating and will update as soon we have more information to share.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We have identified the issue and will deploy a fix soon to improve the performance issues.

We are experiencing performance issues with topic detection for notes. You may experience delays with topic detections in your Productboard workspace. We are currently investigating the issue and will provide further updates.

This incident has been resolved.

The insights are back, we are currently investigating the cause of this issue still.

All insights have disappeared; our engineers are working on this as we speak - we will update this page as we investigate. Thank you for your patience and understanding during this time, we are working to get a resumed service as fast as we can.

This incident has been resolved. Thank you for your understanding and patience during this time.

We are currently investigating this issue. During this time you can access your features board by using the URL: https://yourworkspacenamehere.productboard.com/features-board

This incident has been resolved. All notes have been imported retroactively.

We have identified the cause of this disruption and are working on a fix. This issue is also impacting note imports through our Zendesk integration. Once a fix is deployed, all notes will be imported to Productboard retroactively. No data will be lost.

Our Slack integration is currently not functioning as expected. When pushing notes from Slack, new notes are not appearing in Productboard. We are currently investigating this issue.

We have identified the issue and the team has pushed a fix. Productboard is loading correctly now. If you are still encountering issues, please reach out to support@productboard.com. Thank you for bearing with us.

We are experiencing an issue that is stopping Productboard from loading. We're currently investigating the issue and will provide a status update once we have more information. Apologies for the inconvenience.

This incident has been resolved.

We are continuing to investigate this issue.

We are experiencing issues with Slack & Zendesk integrations. The customers might not be able to push feedback to Productboard.

We have resolved this issue. Emails are now being delivered.

We’re focused on getting things back to normal as quickly as possible. We apologise for the continued trouble. We’ll be back with another update soon.

We have identified the issue and our team is working on a fix. We hope to get things back to normal as soon as possible. We will share an update soon.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are experiencing issues with email delivery. Users may see issues with invitations and the email integration. We're investigating the issue and will provide a status update once we have more information.