Precisely Incident History

We are currently investigating the following status of default catalog rules:- Default rules run status is null- The evaluation time for the default rules shows as being reset to 3 Sept 2024The following modules and features were known to be impacted at the time:- Cataloging rulesThank you for your patience,Precisely Emergency Response Team

The technical issue that began at 2:33 AM UTC was resolved at 8:35 AM UTC.The following module was impacted: - Catalog JobsFull functionality has now been restored. Please note that any catalog jobs still stuck in an "In Progress" state will need to be manually re-triggered.We will continue to monitor our systems to ensure ongoing stability.Thank you for your patience,Precisely Emergency Response Team

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear Spectrum OnDemand APIs customer,Please be informed that data updates will commence immediately. We will notify you once the activity is complete.This maintenance activity should have no impact on service availability. Thank you,The Spectrum OnDemand Team

This incident has been resolved.

A fix has been implemented, and functionality has been restored. We are monitoring.

We are working to address a technical issue with the Precisely Data Integrity Suite. These modules and features are known to be impacted at this time:- DI Suite loginYou will receive an update every 30 minutes until the issue is resolved.Thank you for your patience,Precisely Emergency Response Team

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Dear Spectrum OnDemand APIs customer,We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you,The Spectrum OnDemand Team

This incident has been resolved.

Dear Spectrum OnDemand Batch customers,We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand Batch. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you,The Spectrum OnDemand Team

Dear GeoTAX.com customer,At this time we are seeing full functionality in the system. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely.This is the final notification regarding this unplanned outage.Thank you!The Precisely GeoTAX Team

Dear GeoTAX.com customer,We are currently experiencing technical issues which may prevent you from accessing GeoTAX.com. Our Emergency Response Team is investigating to determine the full scope of the outage and are working to restore the operation of GeoTAX.com. We will send you an update as quickly as possible.We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you!The Precisely GeoTAX Team

Dear Precisely APIs customer, At this time we see full functionality in the API System. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely. This is the final notification regarding this unplanned outage. Thank you!The Precisely APIs Team

Dear Precisely APIs customer, The Emergency Response Team continues to investigate Address Autocomplete. We will send another update soon. Thank you for your patience as we continue to work to assure the highest possible level of service. Thank you!The Precisely APIs Team

Dear Precisely APIs customer, The Emergency Response Team has restored all services except Address Autocomplete and we continue to monitor for further issues.The Emergency Response Team continues to investigate.We will send another update soon. Thank you for your patience as we continue to work to assure the highest possible level of service. Thank you!The Precisely APIs Team

Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.We apologize for any inconvenience and thank you for your continued business with Precisely.Thank you!The Precisely APIs Team