Is Practice Fusion Down Right Now? Check if there is a current outage ongoing.

We are aware of an issue impacting e-prescribing. We are working to resolve the issue as soon as possible.

This incident has been resolved.

This incident has been resolved.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are aware of an issue impacting Lab ordering. We are working to resolve the issue as soon as possible.

This incident has been resolved.

We are continuing to monitor for any further issues.

Updox has implemented fixes to restore operations to normal and is monitoring. Thank you for your patience. We will post updates as we learn more.

Updox has determined the cause of the service interruption and is working on a resolution. We apologize for the inconvenience and will post updates as we learn more.

Updox is experiencing a disruption in service. Users may not be able to access the application. We apologize for the inconvenience and will post updates as we learn more.

This incident has been resolved.

A fix has been implemented and the EHR system is now operating with improved performance. Most previously reported issues have been resolved, including, CDS Alerts and Flowsheets. Lab orders/results are processing but experiencing a queue. Please anticipate delays as the system works through the current volume. All other functionality has been restored and is performing as expected. Thank you for your patience during this resolution process

A partial fix has been implemented and EHR performance is improved. We are continuing to investigate remaining issues impacting Lab ordering and results, CDS Alerts, and Flowsheets. Please note that some CDS Alerts may not display accurately or may be missing entirely until additional fixes are implemented.

We are continuing to investigate the issue.

We are continuing to investigate the issue.

We are continuing to investigate the issue.

We are aware of an issue impacting Lab ordering, Timeline events, and CDS alerts. We are working to resolve the issue as soon as possible.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

We are aware of an issue impacting sending Superbills to Tebra (Kareo). We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

We are aware of an issue impacting Lab orders and results causing delays with our partner Bioreference. They have made us aware and are working to resolve the issue as soon as possible.

This incident has been resolved.

We are aware of an issue impacting the Patient Ledger billing feature. We have identified root cause and are preparing to deploy a fix on Friday, March 7th.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are aware that some users are experiencing slowness when accessing some features of the EHR. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved and eligibility checks have been restored for all payers.

We are continuing to work on a fix for this issue.

Eligibility checks for certain payers are not available in Practice Fusion because Change Healthcare (CHC) continues to experience service interruptions due to a cyberattack. We are working with CHC and will provide updates as eligibility checks for these payers become available.

This incident has been resolved.

We are aware of an issue impacting the Immunizations section. We are working to resolve the issue as soon as possible.

This incident has been resolved.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are aware of an issue impacting Superbills transmitting to billing partners. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are aware that some users are unable to log in to the EHR, while others are experiencing slowness. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware that some users are unable to log in to the EHR, while others are experiencing slowness. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

The Practice Fusion EHR experienced an unexpected outage at 5:30 pm PT / 8:30 ET on December 12, 2024. As soon as we became aware of the outage our team began investigating a fix to restore service as quickly as possible. A fix has been implemented and the EHR is now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to implement a fix. If you have any questions or experience any issues, please reach out to our support team.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware that some users are experiencing issues when accessing some features of the EHR such as the scheduler and encounters. We are working to resolve the issue as soon as possible.

The Practice Fusion EHR experienced an unexpected outage at 8:49 AM PT/ 11:49 AM ET on November 19, 2024. As soon as we became aware of the outage, our team began investigating and implementing a fix to restore service as quickly as possible. We have identified a fix and the EHR is now fully operational. You can resume normal work in the system. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to implement a fix. If you have any questions or experience any issues, please reach out to our support team.

The Practice Fusion EHR experienced an unexpected outage at 8:49 AM PT/ 11:49 AM ET on November 19, 2024. As soon as we became aware of the outage, our team began investigating and implementing a fix to restore service as quickly as possible. We have identified a fix and the EHR is now fully operational. You can resume normal work in the system. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to implement a fix. If you have any questions or experience any issues, please reach out to our support team.

A fix has been implemented and we are monitoring the results.

The Practice Fusion EHR is experiencing an unexpected outage that started at 8:49 AM PT/ 11:49 AM ET on November 19, 2024. The EHR is temporarily unavailable, you will be unable to log into your EHR. We will notify you when the issue has been resolved. Our team is dedicated to the success of your practice and working to restore EHR services as quickly as possible. We apologize for this interruption in service. While the EHR is unavailable, please continue to manage your practice and follow these steps: • Follow your downtime readiness plan. Utilize paper copies of records and keep notes to enter into the EHR when it is back online. • Use offline alternatives for handling labs and prescriptions, such as faxing. Check Practice Fusion's EHR Status page: https://status.practicefusion.com/. Customer support by phone may be limited during an outage.

We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified by ID.me and a fix is being implemented.

This incident has been resolved.

We are aware of an issue impacting Labcorp when sending orders and receiving results. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

A fix has been implemented and we are monitoring the results.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are aware that some users are experiencing issues unlocking Practice Fusion. We are working to resolve the issue as soon as possible. For now, please log out of Practice Fusion and log back if you receive an error when attempting to unlock.

This incident has been resolved.

We are continuing to monitor for any further issues.

Updox has implemented a fix but some queued fax messages are still being processed. See https://status.updox.com/ for full detail.

We are aware of an issue impacting Messaging and Fax Referrals due to a interruption to our service provider, Updox. Updox is currently working on a fix. See https://status.updox.com/ for updates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The EHR is online but some users may experience issues with subscription management in Practice Fusion.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are aware of an issue impacting Messaging. We are working to resolve the issue as soon as possible.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are aware of an issue impacting e-prescribing and sending controlled medications. We are working to resolve the issue as soon as possible.

This incident has been resolved.

We are aware of an issue impacting Lab ordering. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an issue impacting Lab ordering. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

Zuora has implemented a fix and is monitoring. Please try logging out of Practice Fusion and back in to reload the Subscription tab on your account.

Our partner for Subscription services, Zuora, has identified an issue and is investigating. Zuora is reporting status updates for the incident here: https://trust.zuora.com/ Please try logging out of Practice Fusion and back in to reload the Subscription tab on your account.

We are aware of an issue impacting Subscription management. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an issue impacting certain sections not appearing in the summary tab of patient charts. We are working to resolve the issue as soon as possible.

We are investigating reports of multiple sections not appearing in the Summary tab of patient charts. The issue may impact some users.

This incident has been resolved.

The EHR is back online. A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

Change Healthcare (CHC) continues to experience a network interruption due to a cyberattack; CHC has brought in law enforcement and Mandiant to assist them. The incident is ongoing, and CHC still does not have a timeline for resolution. Practice Fusion suspended connectivity to Change Healthcare’s network on 2/21/24 and these connections will remain suspended as long as appropriate. The CHC cyberattack continues to impact eligibility for payers who process inquiries through Change Healthcare. Practice Fusion has re-routed data flows for some payers who process inquiries through CHC and is working to re-route additional payers. We will provide you with additional updates as they become available. In the meantime, we encourage you to refer to our Knowledge Base article: https://help.practicefusion.com/s/article/change-healthcare-cybersecurity-event or Change Healthcare’s dashboard for updates on the cybersecurity event itself: https://status.changehealthcare.com/incidents/hqpjz25fn3n7

Change Healthcare (CHC) continues to experience a network interruption due to a cyberattack; CHC has brought in law enforcement and Mandiant to assist them. The incident is ongoing, and no timeline has been provided for resolution. Practice Fusion suspended connectivity to Change Healthcare’s network on 2/21/24 and these connections will remain suspended as long as appropriate. The CHC cyberattack continues to impact eligibility for payers who process inquiries through Change Healthcare. Practice Fusion has been actively working to mitigate the impact that this cybersecurity event has had on payers who process inquiries through CHC by re-routing data flows through alternate channels where available. We will provide you with additional updates as they become available. In the meantime, we encourage you to refer to our Knowledge Base article: https://help.practicefusion.com/s/article/change-healthcare-cybersecurity-event or Change Healthcare’s dashboard for updates on the cybersecurity event itself: https://status.changehealthcare.com/incidents/hqpjz25fn3n7

Change Healthcare (CHC) continues to experience a network interruption due to a cyberattack; CHC has brought in law enforcement and Mandiant to assist them. The incident is ongoing, and no timeline has been provided for resolution. Practice Fusion suspended connectivity to Change Healthcare’s network on 2/21/24 and these connections will remain suspended as long as appropriate. The CHC cyberattack continues to impact eligibility for payers who process inquiries through Change Healthcare. Practice Fusion has been actively working to mitigate the impact that this cybersecurity event has had on payers who process inquiries through CHC by re-routing data flows through alternate channels where available. We will provide you with additional updates on our progress as they become available. In the meantime, we encourage you to refer to Change Healthcare’s dashboard for updates on the cybersecurity event itself: https://status.changehealthcare.com/incidents/hqpjz25fn3n7

Change Healthcare (CHC) continues to experience a network interruption due to a cyberattack; CHC has brought in law enforcement and Mandiant to assist them. The incident is ongoing, and no timeline has been provided for resolution. Practice Fusion suspended connectivity to Change Healthcare’s network on 2/21/24 and these connections will remain suspended as long as appropriate. The CHC cyberattack continues to impact eligibility for payers who process inquiries through Change Healthcare. Practice Fusion has been actively working to mitigate the impact that this cybersecurity event has had on payers who process inquiries through CHC by identifying alternative channels for connection. We will provide you with additional updates on our progress as they become available. In the meantime, we encourage you to refer to Change Healthcare’s dashboard for updates on the cybersecurity event itself: https://status.changehealthcare.com/incidents/hqpjz25fn3n7

Change Healthcare continues to experience a network interruption related to a cybersecurity issue; they have engaged security experts who are working to address the matter. Practice Fusion has suspended connectivity with these systems until Change Healthcare has resolved the issue. They expect the disruption to last at least through Tuesday 2/27/24. This issue continues to impact eligibility for payers that process inquiries through Change Healthcare. We are actively working to mitigate the effects of this interruption, including by re-routing data flows through alternate channels where available, to minimize the impact to your business. We will provide additional updates as they become available. Additionally, you can refer to Change Healthcare’s dashboard for updates: https://status.changehealthcare.com/incidents/hqpjz25fn3n7

Change Healthcare is continuing to experience a network interruption related to a cyber security issue, and security experts are working to address the matter. They expect the disruption to last at least through the day. Practice Fusion has suspended connectivity with these systems until the issue is resolved. As a result, the Eligibility feature in Practice Fusion may be unavailable. We will provide updates as more information becomes available. Additionally, you can check Change Healthcare's dashboard for updates: https://status.changehealthcare.com/incidents/hqpjz25fn3n7

Change Healthcare is experiencing a network interruption related to a cyber security issue, and security experts are working to address the matter. Practice Fusion is temporarily suspending connectivity with these systems until the issue is resolved. As a result, the Eligibility feature in Practice Fusion may be unavailable. We will provide updates as more information becomes available. Additionally, you can check Change Healthcare’s dashboard for updates: https://status.changehealthcare.com/incidents/hqpjz25fn3n7

Our partner Optum (ChangeHealth) for insurance eligibility checks has reported an outage that may persist the rest of the day. Insurance eligibility checks may fail as a result. We will provide updates as they become available.

This incident has been resolved.

Some features may not work due to third-party services affected by the CrowdStrike disruption.

We have implemented a fix, but the problem isn't fully resolved. We anticipate ongoing issues with the services that Practice Fusion relies on. We'll keep monitoring the situation closely.

We have implemented a fix, but the problem isn't fully resolved. We anticipate ongoing issues with the services that Practice Fusion relies on. We'll keep monitoring the situation closely.

We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

This incident has been resolved.

Our vendor, Quest has implemented a fix and indicated services have been restored.

Our vendor Quest has identified the issue and is currently working on a resolution.

Quest Labs is are aware of an issue impacting Lab ordering for customers. We are working with them to resolve the issue as soon as possible.

This incident has been resolved.

ID.me has implemented a fix and currently monitoring the results.

ID.me has identified the issue and is working to resolve it. For updates from ID.me directly, see: https://status.id.me/

We are aware of an issue impacting e-prescribing due to an outage with our vendor, ID.me. We are working with our vendor to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are aware of an issue impacting the ability to manage your Subscription. We are working with our partner Zuora to resolve the issue as soon as possible.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are aware of an issue impacting delays with Veradigm Practice Management. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an issue impacting lab results with LabCorp. We are working with the vendor to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are aware of an issue impacting accessing various areas of the EHR.

This incident has been resolved.

We are aware of an issue impacting our Integrated Scanning feature. We are working with our partner Dynamsoft to resolve the issue as soon as possible.

This incident has been resolved.

We are aware of an issue impacting delays in receiving lab results. We are working to resolve the issue as soon as possible.

The issue is resolved.

The issue is resolved.

We are currently investigating this issue.

This incident has been resolved.

Id.me has implemented a fix and we are monitoring the results.

We are aware of an issue while authenticating with ID.me for e-prescribing controlled substances. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an issue impacting patient search. You may see intermittent slowness or errors while attempting to search for a patient chart. We are working to resolve the issue as soon as possible.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are aware that some users are experiencing slowness when accessing the patient search features of the EHR. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware that some users are experiencing slowness when accessing the patient search features of the EHR. We are working to resolve the issue as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.