Is Posit Down Right Now? Check if there is a current outage ongoing.

Conenct Cloud is operational, but users may experience errors trying to log in. If this occurs, try to log in again.

We are experience elevated error rates creating and opening projects in Posit Cloud

We are currently investigating the issue.

We are currently investigating the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users have reported errors with SSO authentication. We are investigating.

This incident is resolved.

We believe we have found the root cause and have repaired the issue. We are continuing to monitor.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to see elevated error rates and are investigating.

We are seeing an increase in errors when opening or creating new projects in Posit Cloud. We are investigating.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

We have identified the issue, and improvements should follow. We will continue to monitor the system.

We have identified the issue.

Some customers may experience issues starting applications in shinyapps.io. We are investigating.

All services are operational.

We believe we have resolved the issue but are continuing to monitor.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Our monitoring is reporting an increase in 5xx responses from Posit Public Package Manager and we are investigating the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

A fix has been implemented and we are monitoring the results.

We are currently investigating errors accessing Posit Cloud and shinyapps.io.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We're continuing to see elevated error rates starting projects, and are working to a resolution.

A fix has been implemented and we are monitoring the results.

We are currently investigating increased errors rates when creating an opening projects.

This incident has been resolved.

A fix has been deployed and we are monitoring to ensure new logs are made available for applications

We have received reports of shinyapps.io applications missing expected logging and are investigating

Project appears to be opening as expected.

We are continuing to monitor for any further issues.

We have applied a fix for this issue. We are currently monitoring error rates but they have gone down. We are also looking to see if there's an individual projects that may still have error opening.

We're investigating an elevated error rate starting projects.

This incident has been resolved.

We have completed the transition and appreciate your patience while we worked toward a solution

We have started transitioning to a new fleet to run shiny application workloads in order to address this incident. We expect this transition to continue over the next handful of hours, and will temporarily increase the shiny application startup time.

We have identified an issue with applications experience a timeout while loading. This appears to be only affecting some applications intermittently. We are looking at a fix for this issue in the next few days.

We have identified an issue with applications experience a timeout while loading. This appears to be only affecting some applications intermittently. We are looking at a fix for this issue in the next few days.

The maintenance has finished

A fix has been implemented and we are monitoring the results.

The maintenance scheduled for today is taking considerably longer than expected. We are going to continue the operation. While an occasional failure may be experienced, both services should largely perform as usual during the operation.

The issue has been identified and resolved. An application must shut down and start back up to get the fix. Redeploying an application will do this - as well as shutting down all the containers in a running application.

We are investigating reports of shinyapps.io applications unable to access a version of quarto. We apologize for any inconvenience and will update you when we have more information!

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue with Posit Package Manager experiencing intermittent request errors and degraded performance.

Projects appear to be loading R versions correctly. Some projects opened during the incident may have R 3.5.3 selected when they are re-opened. This may make it appear like libraries in the project are missing. Selecting the correct R version from the drop down in the IDE should fix the issue.

Projects should be working normally. Some projects created or opened between 02:00 and 19:30 UTC may have R 3.5.3 selected instead of the previously selected version.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating an issue with projects moving to early versions of R.

We experienced an event resulting in difficulty launching new projects, and loading shiny applications. The event was identified and a resolution has been implemented and services have recovered

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

@opsgenie Priority : P1 Last Updated : 2024-05-02 08:32:00 +0000

This incident has been resolved.

@opsgenie Priority : P1 Last Updated : 2024-05-02 10:31:01 +0000

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

We have taken a number of actions that appear to have stabilized the error rates. We are monitoring the services for additional issues.

We are investigating increased error rates in cloud and shinyapps.io.

This incident has been resolved.

We are continuing to work on a fix for this issue.

A fix has been applied to shinyapps.io which will make applications collect memory, cpu, and network metrics again. We have identified the issue affecting memory metrics in cloud publishing and will look at applying a fix early next week.

We have identified the source of the issue with metrics and are working on resolving it. This issue also causes missing memory metrics on publishing in Posit Cloud.

We are currently investigating missing memory, cpu, and network metrics for applications running in shinyapps.io.

This incident has been resolved.

Error rates have improved to normal levels. We are continuing to monitor.

We are seeing elevated error rates during login.

Error rates have gone down.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

An incident was reported that the latest Posit Public Package Manager CRAN snapshot had missing package binaries. This was due to a misconfiguration and should now be resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the issue causing errors when opening projects. We have applied a fix, and are beginning to see recovery.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

We are currently observing an increased error rate creating new projects in Posit cloud. If you receive an error when opening a project, please try again. We apologize for the inconvenience while we work to restore normal operations.

This issue is resolved. If you continue to experience difficulties, try navigating to `https://posit.cloud/` and then accessing the Primers again.

Posit Primers (https://posit.cloud/learn/primers) are not currently accessible. Our team is aware of the issue and we are working on a fix.

This issue has been resolved and projects are now opening again as expected.

We have identified the issue and repaired it. Services should be returning back to normal.

We are investigating an issue preventing some Posit Cloud projects from opening successfully.

This incident has been resolved.

We have identified an issue that caused a small number of projects to fail to open correctly. This issue has been resolved, and we are monitoring the system. All projects should be opening correctly at this time, anyone who encountered errors while opening projects previously should please try again.

We have restored the base project settings for all affected spaces. Any changes made after 2023-08-15T20:41:00 UTC have been honored and persisted over any restored data.

We have observed that any space that had a base project set prior to 2023-08-15T20:41:00 UTC has had its base project unassigned. We are working on recovering this data. You can set base projects for your spaces still during this time. Any base projects you do set at this time will be honored and used over any restored data.

A fix has been implemented. Usage queries are now returning normally again.

We are currently investigating elevated error rates accessing Posit Cloud usage data.

This issue has been resolved and projects are now opening again as expected. Anyone who encountered errors while opening projects previously should please try again.

We're investigating isolated instances of projects failing to open correctly.

This incident has been resolved.

We have identified an issue with the builder subsystem used to build shinyapps.io applications and have implemented a fix. We expect builds times to be elevated for a period of time and will mark this incident as resolve when build times have returned to normal levels.

This incident has been resolved.

We believe we have identified the issue and are monitoring the service.

We are currently investigating an issue with Posit Public Package Manager.

This incident has been resolved.

We are aware of an issue opening RStudio projects in Posit Cloud. We have implemented a fix, and are monitoring the results.

This incident has been resolved.

Error rates are returning to normal levels, and the affected services are largely operational at this time. A small minority of operations are still experiencing issues, and we are continuing to monitor full resolution with our service provider. We will continue to provide updates as the incident fully resolves.

The issue has been identified and a fix is being implemented.

We are currently seeing elevated errors across Posit Cloud and shinyapps.io related to a known issue on our underlying service provider(s).

This incident has been resolved.

The service is now operating normally, we are continuing to monitor

The issue has been identified and a fix is being implemented.

We are currently investigating an issue preventing users from downloading/installing new packages in posit.cloud -- existing environments and installed packages will continue functioning.

This incident has been resolved. Projects, outputs, and private shinaypps.io applications created between 2023-05-09 9:42 PM UTC and 2023-05-10 2:33 AM UTC should open again as expected.

We have rolled out a fix for this issue, and projects, outputs, and private shinyapps.io applications can now be created again. Any projects, outputs, or private shinyapps.io applications created between 2023-05-09 9:42 PM UTC and 2023-05-10 2:33 AM UTC are still experiencing errors. We are working on correcting these, and will continue to update as we make progress.

We have identified the cause of the issue and are working on a fix.

We have rolled out a fix for this issue and are monitoring the system.

We have identified the cause of the issue and are working on a fix.

We are continuing to investigate this issue.

Users attempting to create projects or publish outputs are currently encountering errors, which manifest as a blank screen. Users attempting to access new private shinyapps.io applications are encountering errors authenticating. We are investigating the root cause of these issues. Existing Cloud projects and outputs and existing private shinyapps.io applications unaffected. Public shinaypps.io applications are unaffected.

Logins through all single sign-on services are operational at this time. If you continue to experience issues, clear your browser's cache.

We are continuing to work on a fix for this issue.

Users attempting to log into shinyapps.io using their Google account are currently receiving an error. We have identified the cause of this issue and are working on a resolution.

This incident has been resolved.

We are continuing to work on a fix for this issue.

Projects are loading successfully.

We are continuing to work on a fix for this issue.

We have identified the issue and most projects should be opening normally. We are investigating a small number of projects that are still having issues opening.

We are experiencing occasional periods of system instability in Posit Cloud. The primary impact is that at times, Cloud projects will fail to open. While we investigate, if you experience this issue we recommend waiting five to ten minutes and retrying. We apologize for the inconvenience and we will provide updates as we work to restore full stability.

This incident has been resolved.

All services are returning to normal. We are continuing to monitor system stability, and we are investigating the root cause.

The issue has been identified and a fix is being implemented.

We are aware of an issue with an outage to shinyapps.io and posit.cloud affecting customer dashboards and the ability to start applications and projects. Shiny apps and cloud projects that were running before the incident began may be able to continue normal operation, but others are not accessible at this time. The issue is caused by an outage of a central database. We are actively working to determine the root cause and resolve the issue.

This incident has been resolved.

A fix has been implemented, and we believe all projects are operating correctly at this point.

At this time, we believe most projects are opening successfully. We are working on restoring access to all projects and will continue to provide updates as that work continues.

New projects can be created and many, but not all, existing projects can be resumed. Projects that were in use during the incident window are more likely to still be impacted.

The scope has increased to all projects.

We are investigating an issue with starting new projects and resuming existing ones failing at times. If you experience an error, please retry.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We've received reports of https://posit.cloud being blocked by some 3rd party content-filtering firewalls. We are reaching out to these 3rd parties for remediation. In the meantime, we recommend updating your content filters add an exception that will allow access to https://posit.cloud and subdomains.

Both Posit Public Package Manager and Posit Package Manager (2022.11.2-18) are serving R Package Binaries for archived versions. Customers who upgraded to (2022.11.0-13) are encouraged to upgrade at their earliest convenience.

A fix has been implemented and released to Posit Public Package Manager, we are monitoring and finalizing the release of Posit Package Manager (2022.11.2-18).

We've identified the issue preventing archived binaries from being served and are preparing a fix.

We are currently investigating an issue preventing the latest version of Posit Package Manager (2022.11.0-13) and Posit Public Package Manager from serving R package binaries for archived packages.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.