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The incident has been resolved and the system is now operating at full performance. If you still experience any issues, please reach out to our Support at support@plecto.com.

We have restored operations and are actively processing data again. At this time, there is a delay in data processing, and we are working to complete the import of delayed data from the past days. We expect data to be fully up to date over the weekend, after which everything will return to real-time processing. Thank you for your patience and understanding as we complete this process.

Some of our customers are still experiencing data import issues. Our team is fully engaged and working dilligently on resolving this. We are exploring multiple solutions to address the problem effectively. Rest assured, we are making progress and will restore full functionality as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience.

Some of our customers are still experiencing data import issues. Our team is fully engaged and working dilligently on resolving this. We are exploring multiple solutions to address the problem effectively. Rest assured, we are making progress and will restore full functionality as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience.

Some of our customers are still experiencing data import issues. Our team is fully engaged and working dilligently on resolving this. We are exploring multiple solutions to address the problem effectively. Rest assured, we are making progress and will restore full functionality as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience.

We are currently experiencing issues with our registration data for some customers. This means that new data is currently not importing. We apologize for the inconvenience and are working continuously to fix the issue.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

The issue has been resolved. We are sorry for any inconvenience

We are currently experiencing issues which result in a 502 error for some users and them not being able to log into Plecto.

The issue has been resolved. We are sorry for any inconvenience

We are currently experiencing unexpected delays that are affecting our system. Our team is actively investigating the root cause and working to restore full functionality as quickly as possible.

This incident has been resolved.

We have deployed the fix and the integrations are now importing data again. The system will take some time to catch up with the data load and we expect all data to be loaded within the next couple of hours. We will continue to monitor the situation.

We are continuing to work on a fix for this issue.

We are facing an issue where multiple integrations are not able to import new registrations. We have identifed a possible solution and are working on implementing it. Sorry for the inconvenience.

This incident has been resolved.

We are continuing to investigate this issue.

There is currently an error with adding widgets to dashboards. We are aware of the situation and are looking into the issue.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We have deployed the fix and keep monitoring.

We have a fix ready and are preparing the roll out

We have identifed a possible solution and are working on implementing it.

We are facing an issue where multiple integrations are not able to import new registrations. We are investigating how to best mitigate this issue. Sorry for the inconvenience. Some of the affected integrations are: * Close.com * Fenerum * OnlinePOS

This incident has been resolved.

Enreach has deployed a fix, and the imports are now working. We continue to monitor the situation

Enreach has identified the issue and is working on a fix. It is expected to roll out later tonight

We have identified the issue to be caused by incomplete responses coming from Enreach's API. We're reaching out to Enreach to work with them to mitigate the problem

We are currently investigating why Enreach Leads import fails

The issue has been resolved. We are sorry for any inconvenience

The fix has been implemented and repsonse times are back to normal. We continue to monitor the situation

We're currently seeing increased response times on the Plecto application. We're aware of the issue and a fix is being implemented

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved. We're sorry for the inconvenience.

We are continuing to investigate this issue.

We're currently having an issue affecting automatic imports with multiple integrations.

This incident has been resolved.

The fix is being rolled out and we are monitoring the situation

We're currently having an issue with our SQL integrations. We have identified the error and implemented a fix that is currently going through our test pipeline. We expect the fix to be out around 10.30

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating slow response times from our API

This incident has been resolved.

WE are deploying a fix and monitoring

The issue has been identified and a fix is being implemented.

We are currently investigating an issue where duplicate employees are shown on dashboard table widgets

This incident has been resolved.

We mistakenly rolled deployed an update, that caused 403 errors to be shown for everyone when trying to add or edit formulas. We have rolled it back and confirmed that it's working again. Sorry for the inconvenience.

We are rolling out a fix

We are currently investigating this issue.

The issue has been mitigated, and the service has run without problems for 2 hours now. We have set up additional monitoring points and conditions and will keep monitoring

We are continuing to monitor for any further issues.

We are aware of the issue and are working to resolve it

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

Ordrestyring datasources are now updating by their schedule again

We are currently investigating a delay in imports from Ordrestyring.

If you have any uncompleted import jobs, please stop them and restart them, and they should be picked up immediately

We are currently facing an issue where manual data imports are delayed. We are working actively to fix it. Automatic imports are not affected

This incident has been resolved.

The incident is confirmed to be resolved. We keep monitoring

A fix has been implemented and we are monitoring the results.

We have Identified the root cause and are working on a fix

We are currently investigating an issue where widget updates are delayed in some cases, when working on the dashboards. Normal widget updates are unaffected

This incident has been resolved.

There's an issue with the frontpage manual data entry forms. We expect it to be fixed in 30 minutes from now.

We are currently investigating this issue.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

We have caught up with all automatic imports and are monitoring the situation.

We are experiencing some delays in automatic data imports. We are working on a fix and apologize for the inconvenience.

This incident has been resolved.

We are continuing to monitor for any further issues.

We have increased insertion speed, and are monitoring the situation

We are currently investigating this issue.

The issue has been resolved.

We have fixed the issue and are now waiting for our pipeline to catch

We are currently investigating this issue.

We are back to normal operations Sorry for the inconvenience

A fix has been implemented and we are monitoring the results.

We are currently investigating a slowdown in data ingestion that causes delays for data insertions

This incident has been resolved.

We're currently seeing an error where it's not possible to create new datasources. We have identified the problem and are working on a fix. We expect the issue to be resolved at 3:15 pm. This does not affect existing datasources.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

We're back to normal operations

We are continuing to monitor for any further issues.

The core issue has been fixed, we're now monitoring data pipelines while they're catching up.

The issue has been identified and a fix is being implemented.

We are currently investigating issues with calculating updates for the dashboards

The api import delay has now also caught up, and all systems are back to mormal.

The integration data import is now fully caught up. APi registrations still see a delay, which is continuing to decrease. We are still monitoring

The fix has now been rolled out, and as expect we see that the import delay is decreasing. We will continue to monitor and expect to be fully back to normal operations soon.

We will now roll out the fix. It will involve a few minutes of decreased access to the application

We have identified the problem and are working on a fix.

We are currently investigating delayed data import

Amazon web services have reported that operations are back to normal. This matches what we are seeing. We are therefore closing this incident.

All systems are back to normal. We are continuing to monitor

AWS has confirmed that hey have mitigated the issue on their side and are recovering

We have disabled traffic to the affected Availability Zone, and are now monitoring the situation

Amazon Webservices has confirmed that they're currently having network issues affecting multiple services that Plecto depends on in the EU-west region. W

We're currently investigating connectivity issues in our network

This incident has been resolved.

We are continuing to monitor for any further issues.

The issue has been fixed by Adversus now and data is being imported again. Plecto is now making sure all data has been imported correctly in all Adversus data sources

The development team at Adversus has identified the issue, and is working on a fix.

We have identified the issue to be with the Adversus API, and are now working with them to resolve it.

We're currently investigating an issue with importing data from Adversus

This incident has been resolved.

The issue has been resolved. More details will follow.

We are currently investigating an issue with delayed data insertions

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

We have identified that an update deployed earlier today (1:41 PM) causes some tables and leaderboards to display wrong results. We have rolled back the change and are currently building a new version to deploy. We expect the fix to be out in less than 30 mins

This incident has been resolved.

We are catching up with the daleyed data and everything should be back to operational soon.

We have identified a higher than usual delay in data imports caused by a planned maintenance task. We are working on decreasing the impact as the work completes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently working to take some load off of one of our clusters

We are currently investigating this issue.

This incident has been resolved.

We have deployed a fix and are quickly catching up with widget updates.

The issue has been identified and a fix is being implemented.

We are investigating an issue with widget updates being delayed

We have completed the upgrade and should now experience faster average page load times.

We are performing planned maintenance on our hosting insfrastructure which has caused some disruption of service. We are very sorry about the inconveniance this might have caused you and we are focusing on minimizing the disruption of service moving forward.

This incident has been resolved.

We are continuing to monitor for any further issues.

Data import has been resumed. Now catching up

We are currently investigating an issue where data import is delayed

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the issue, only very old versions of the app is affected, so also only very few users.

We are currently investigating an issue where iOS push notifications fails to be delivered.

This incident has been resolved.

We have identified the problem and solved it. We are now catching up, and most hubspot data sources should be back to realtime updates

We currently have significant delays on importing data from Hubspot. We are actively working to identify the reason and mitigate this.

At 12:50 PM UTC our SQL integrations stopped importing data. At 14:00 CET the processing pipeline was restarted, and data started coming in. At 16:15 the pipelines had caught up root cause: being investigated Preventive actions, to prevent this from happening again: - Setup better alarms, to enable faster detection.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating delays with automatic data imports.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

The service is now almost fully restored and you should see your dashboards starting to update regularly.

AWS has resolved the issue and we were able to stabilize the situation. We are currently catching up with automatic data imports. We will update once you can expect to see updated KPIs on your dashboards.

We are still experiencing bad network connectivity issues to AWS. We will continue to work towards a solution as fast as possible.

We have identified the issue is caused by our hosting provider: AWS. We will continue working on our own solution as we wait for more updates from AWS.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

Maintenance is going smoothly, without any performance degradation so far. We are still working on one final upgrade and will update once again when it's finished.

We are performing regular maintenance to our infrastructure and are monitoring the situation closely. We will update as soon as the maintenance is complete.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

The issue has been identified and a fix is being implemented.