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The Identity Verification product experience downtime today from 10.14am UTC till 10.22am UTC. All systems are currently back operational.

Identity Verification endpoints are currently experiencing unexpected intermittent downtime due to cloud provider availability issues. We are actively investigating and working to mitigate this issue.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Wells Fargo is planning maintenance from 18:00-20:00 UTC on 3, June. During this window, we expect up to 120 minutes of downtime for Item adds, API calls and scheduled updates.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Chase is planning maintenance from 01:00-03:00 UTC on 31, May. During this window, we expect up to 120 minutes of downtime for Item adds, API calls and scheduled updates.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

This issue has been mitigated. We are closely monitoring our systems as we recover.

We are experiencing degraded performance with Link in Sandbox. This impact is limited to the Sandbox environment and is not affecting production Link. We are actively investigating and working to mitigate this issue.

We are experiencing degraded performance with Link in Sandbox. This impact is limited to the Sandbox environment and is not affecting production Link. We are actively investigating and working to mitigate this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

Our API is currently experiencing unexpected intermittent downtime with error rates less than 1% due to cloud provider availability issues. We are actively investigating and working to mitigate this issue.

We are continuing to monitor for any further issues.

Our API is currently experiencing unexpected intermittent downtime with error rates less than 1% due to cloud provider availability issues.We are actively investigating and working to mitigate this issue.

This incident has been resolved.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Our API experienced unexpected downtime on Thursday, May 22, 2025 from 05:55 PT - Thursday, May 22, 2025 05:59 PT and again on Thursday, May 22, 2025 from 06:16 PT - Thursday, May 22, 2025 06:20 PT . This incident has been resolved.

Our API experienced unexpected downtime on Thursday, May 22, 2025 from 05:55 PT - Thursday, May 22, 2025 05:59 PT. This incident has been resolved.

This incident has been resolved.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

This incident has been resolved.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

We experienced elevated error rates for Sandbox API calls on Tuesday, May 13, 2025 from 11:00 ET to 13:40 ET. This incident has been resolved.

We experienced elevated error rates for Sandbox API calls on Tuesday, May 13, 2025 from 11:00 ET to 13:40 ET. This incident has been resolved.

This incident has been resolved.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

We think the impact from the issue is over.

Plaid experienced elevated error rates for Item adds from 16:45 to 16:55 UTC. We are closely monitoring our systems as we recover.

Plaid experienced elevated error rates for Item adds from 16:45 to 16:55 UTC.We are closely monitoring our systems as we recover.

This incident has been resolved.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

This incident has been resolved.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

This incident has been resolved.

We are experienced elevated error rates for /transactions/recurring/get API calls. We have mitigated the issue and are monitoring.

Impact for the issue is over

We are currently experiencing delays in our Transaction updates. We have resolved the issue and are ramping updates back up linearly over the next few hours.

This incident has been resolved.

This issue has been mitigated. We are closely monitoring our systems as we recover.

We are experiencing degraded performance with Link for Plaid Check (Consumer Report). AT&T users are experiencing errors with SMS messages. We have identified the root cause of the issue and are actively working to mitigate the impact.

We are experiencing degraded performance with Link for Plaid Check (Consumer Report). AT&T users are experiencing errors with SMS messages. We have identified the root cause of the issue and are actively working to mitigate the impact.

This incident has been resolved.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

This incident has been resolved.

/transfer/authorization/create requests are experiencing elevated rates of approved transfers with `ERROR` decision rationale codes as of 3:00 AM PST

/transfer/authorization/create requests are experiencing elevated rates of approved transfers with `ERROR` decision rationale codes

This incident has been resolved.

Capital One is currently experiencing downtime impacting all channels and data recipients. Item adds are succeeding, however API calls through Plaid are impacted. We will provide an update when Capital One has resolved the issue.

Capital One is currently experiencing downtime impacting all channels and data recipients. Item adds are succeeding, however API calls through Plaid are impacted. We will provide an update when Capital One has resolved the issue.

This incident has been resolved.

Our Transfers API has experienced downtime between 11:30 AM PST and 11:50 AM PST. We are actively investigating and working to mitigate this issue.

Our Transfers API has experienced downtime between 11:30 AM PST and 11:50 AM PST. We are actively investigating and working to mitigate this issue.

This incident has been resolved.

This issue has been mitigated. We are closely monitoring our systems as we recover.

The issue has been identified and a fix is being implemented.

We are currently experiencing elevated delays and errors in Asset Report generation. We are actively investigating and working to mitigate this issue.

We are currently experiencing elevated delays and errors in Asset Report generation. We are actively investigating and working to mitigate this issue.

This incident has been resolved.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

This incident has been resolved.

The income insights product experienced elevated errors from 2:28 PM UTC to 2:40 PM UTC. This incident has been resolved.

The income insights product experienced elevated errors from 5:28 PM UTC to 5:40 PM UTC. This incident has been resolved.

Plaid is planning maintenance from 6:00-9:00 UTC on the 2nd of April. During this window, we expect up to 5 minutes of downtime for all API routes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

A full fix has been released and the issue has been resolved

We've released a fix for /identity_verification/create and requests are being processed normally again.

We have identified an issue with some API requests to /identity_verification/create not being accepted. A rollback is being deployed.

We have identified an issue with some API requests to /identity_verification/create not being accepted. A rollback is being deployed.

Marking as resolved.

Plaid's API documentation was momentarily inaccessible due to a permissions change. We expect this incident to be fully resolved.

Marking as resolved.

Plaid's API documentation was momentarily inaccessible due to a permissions change. We expect this incident to be fully resolved.

/transactions/get requests experienced elevated error rates for 5 minutes. This issue has been mitigated and the incident has been resolved.

/transactions/get requests experienced elevated error rates for 5 minutes. This issue has been mitigated and the incident has been resolved.

Transaction update rate restored.

We are continuing to monitor for any further issues.

We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.

Transaction update rate restored.

We are continuing to monitor for any further issues.

We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.

The issue has been resolved.

This issue has been mitigated. We are closely monitoring our systems as we recover.

We are continuing to investigate this issue.

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

The issue has been resolved.

This issue has been mitigated. We are closely monitoring our systems as we recover.

We are continuing to investigate this issue.

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

In the dashboard, customers will be unable to request production access for 10-15 minutes. During this time, drafts will still be saved but production requests will not be submitted successfully.

The issue is resolved.

A fix is in place and we are monitoring for any further issues.

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

We are seeing elevated error rates in the Plaid Dashboard. We are currently investigating.

The issue is resolved.

A fix is in place and we are monitoring for any further issues.

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

We are seeing elevated error rates in the Plaid Dashboard. We are currently investigating.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

All systems are operational now.

We've spotted that something has gone wrong. We have deployed a fix. We are currently monitoring.

The Payment Initiation API (UK & EU) is currently experiencing a degradation, and requests may fail with a 500 HTTP status error code. We are actively investigating and will update this incident as we have more updates.

This incident has been resolved.

This incident has been resolved.

We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.

This incident has been resolved

TCH has indicated they have resolved the issue. We are seeing delayed RTP transfers gradually getting processed and will continue to monitor.

Some RTP transfer are experiencing delays because of a service disruption in TCH network https://www.theclearinghouse.org/Service-Status Transfer creation requests will be accepted as usual via /transfer/create, but processing these payments may be delayed. We are actively monitoring and will update this incident as it is resolved.

Impact has been resolved.

Identity Verification has resumed normal service. We are closely monitoring our systems as we recover.

Identity Verification is experiencing a degradation in performance. This applies to Lightning checks. We are actively investigating and working to mitigate this issue.

Link experienced degraded performance. Users would have experienced timeouts and possibly hung sessions on Tuesday, February 18th from 09:19 PT - 09:22 PT. This incident has been resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have detected elevated error rates in Plaid's sandbox API, and are actively mitigating the issue.

This incident has been resolved.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

This incident has been resolved.

We have mitigated the root cause and error rates have recovered for Plaid's sandbox API. We will continue to monitor the situation until further notice.

This incident has been resolved.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

This incident has been resolved.

We experienced elevated error rates for API calls on Sunday, February 09, 2025 from 03:46 PT - Sunday, February 09, 2025 03:48 PT. This incident has been mitigated.

This incident has been resolved.

Several data partners are currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when the issue is resolved.

This incident has been resolved.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and/or API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

This incident has been resolved.

We are observing issues impacting API calls and new connections to Citibank Online. We have notified Citibank Online and are working to root cause and resolve this issue as quickly as possible.

Identity Verification experienced a degradation in performance. This applied to Document verifications, which were taking 30-40 seconds longer to process. This degradation varied and users may have been impacted for 3 hours after the incident started. Normal processing times have been restored.

Transaction update cadence is now at expected rate.

We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.

We are currently experiencing delays in our Transaction updates. We are actively investigating and working to mitigate this issue.

We think the impact from the issue is over.

/transactions/recurring/get, /transactions/get, /transactions/sync requests are experiencing elevated error rates. The impact should have been resolved at this time, we are currently monitoring.

This incident has been resolved.

Identity Verification performance has been restored. We are closely monitoring our systems as we recover.

Identity Verification is experiencing a degradation in performance. This applies to Document checks. We are actively investigating and working to mitigate this issue.

This incident is now resolved.

We have identified the underlying cause, and deployed the fix. The issue has been resolved, and we are actively monitoring.

The Transfer Authorization API is currently experiencing a degradation, and requests may fail with a APPROVED decision with an ERROR rationale code. We are actively investigating and will update this incident as we have more updates.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue

This incident has been resolved.

We think the impact from the issue is over.

We are experiencing degraded performance with Link. The reCAPTCHA attempts are failing. We are actively investigating and working to mitigate this issue.

This incident has been resolved.

We experienced elevated error rates for API calls on Sunday, November 24, 2024 from 03:31 UTC - November 24, 2024 from 03:34 UTC. This issue has been mitigated. We are closely monitoring our systems as we recover.