Plaid Incident History

We are experiencing degraded performance with Link for Plaid Check (Consumer Report). AT&T users are experiencing errors with SMS messages. We have identified the root cause of the issue and are actively working to mitigate the impact.

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

/transfer/authorization/create requests are experiencing elevated rates of approved transfers with `ERROR` decision rationale codes

Capital One is currently experiencing downtime impacting all channels and data recipients. Item adds are succeeding, however API calls through Plaid are impacted. We will provide an update when Capital One has resolved the issue.

Our Transfers API has experienced downtime between 11:30 AM PST and 11:50 AM PST. We are actively investigating and working to mitigate this issue.

We are currently experiencing elevated delays and errors in Asset Report generation. We are actively investigating and working to mitigate this issue.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

The income insights product experienced elevated errors from 5:28 PM UTC to 5:40 PM UTC. This incident has been resolved.

Plaid is planning maintenance from 6:00-9:00 UTC on the 2nd of April. During this window, we expect up to 5 minutes of downtime for all API routes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We have identified an issue with some API requests to /identity_verification/create not being accepted. A rollback is being deployed.

Marking as resolved.

Plaid's API documentation was momentarily inaccessible due to a permissions change. We expect this incident to be fully resolved.

/transactions/get requests experienced elevated error rates for 5 minutes. This issue has been mitigated and the incident has been resolved.

Transaction update rate restored.

We are continuing to monitor for any further issues.

We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.

The issue has been resolved.

This issue has been mitigated. We are closely monitoring our systems as we recover.

We are continuing to investigate this issue.

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

In the dashboard, customers will be unable to request production access for 10-15 minutes. During this time, drafts will still be saved but production requests will not be submitted successfully.

The issue is resolved.

A fix is in place and we are monitoring for any further issues.

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

We are seeing elevated error rates in the Plaid Dashboard. We are currently investigating.