Pipeline

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Pipeline is currently Operational

Last checked from Pipeline's official status page

Historical record of incidents for Pipeline

Report: "Service Interruption"

Last update
resolved

The issue has been resolved.

monitoring

We have a solution in place, and we are continuing to monitor performance.

investigating

We are experiencing higher than normal latency, causing delays in service. Our team is working diligently to resolve the issue. Thank you for your patience.

Report: "502 Errors"

Last update
resolved

All systems are performing as expected.

monitoring

502 Errors

investigating

Some users are experiencing intermittent issues connecting. We are investigating and working to resolve this as quickly as possible.

Report: "Performance Issues"

Last update
resolved

We're sorry! We experienced performance issues that impacted some users. The issues have been resolved and PipelineDeals is fully operational now for all users. If you continue to experience issues, please contact us at help.pipelinedeals.com.

Report: "Elevated error rates"

Last update
resolved

We identified elevated error rates related to a deploy. The elevated error rates were occurring inside the app for all users, for a period of 3 minutes, starting at 11:02AM ET and ending at 11:05AM ET. We immediately rolled back the deploy, then assessed + fixed the issue that was causing the errors.

Report: "Issue Identified"

Last update
resolved

All systems are performing as expected. We will continue to monitor the situation.

monitoring

We have restored all performance functions and are monitoring the application closely. Thank you for your patience.

investigating

We have identified an issue that is impacting our performance. We are investigating now and will post an update within 15 minutes.

Report: "Elevated API response times"

Last update
resolved

We have identified the issue, and it is now resolved.

investigating

We are investigating elevated response times in our API.

Report: "Maintenance window starting"

Last update
resolved

Our maintenance period is now complete.

monitoring

Our maintenance window is now starting. We expect to be back up and running in < 30 minutes.

Report: "Increased error rates"

Last update
resolved

We've fixed the issue and we're back to 100%.

identified

We've identified the issue and are working on a fix now.

investigating

Increased error rates on the production app. We're investigating now.

Report: "Elevated Errors"

Last update
resolved

All performance issues have been resolved. Thank you for your patience.

investigating

We are continuing to experience errors. We are working swiftly to restore full performance.

investigating

We are experiencing elevated errors at this time. We are on it and will update soon. Thanks.

Report: "Elevated error rates"

Last update
resolved

The issues has been identified and resolved.

investigating

We're currently experiencing elevated error rates across the app. We're investigating now.

Report: "Downtime investigation"

Last update
resolved

We have resolved the issue.

monitoring

We're back up, and currently monitoring the situation.

investigating

We are currently investigating a partial outage.

Report: "Investigating interruption in service"

Last update
resolved

We have resolved the partial outage.

investigating

We are currently investigating an interruption in service.

Report: "Issue Identified"

Last update
resolved

Our engineers have successfully applied the solution and we are marking this issue as resolved. As always, please contact support if you are experiencing any ongoing issues.

monitoring

Our engineers are continuing to monitor the solution being applied and we expect to mark this issue as resolved in just over an hour. The application is operational. If you are experiencing any issues please contact our support team. We will provide another update within the next couple of hours.

monitoring

Our engineers have applied a workaround to make the application operational again. We will continue to monitor the underlying issue and the subsequent solution for that. We will post an update when that process has completed and we are satisfied that this issue has been resolved.

identified

Our engineers are looking at a workaround to have the site operational while the solution is being applied for the overall issue at hand. We will continue to update as we have more information.

identified

Our engineers are currently applying a solution to the issue. We will continue to update the progress as we have more information.

identified

Our engineers have identified the issue and are working on a solution. We will continue to update as we have more information.

investigating

We are currently experiencing an issue that is impacting our application. We are investigating now and will post an update within 15 minutes.

Report: "Intermittent Responsiveness"

Last update
resolved

Our engineers are satisfied that the issue has been resolved and we're seeing that the platform has returned to normal responsiveness across the board. If you are still experiencing issues, please be sure to reach out to support and we'll be delighted to help you.

monitoring

Our engineers have deployed a change to the platform and are continuing to monitor the situation.

identified

Our engineers have identified the issue and are currently investigating solutions to overcome the issue at hand. We apologise for the current issue and are working hard to get PipelineDeals back up and responsive to all requests.

investigating

We are currently experiencing issues with our website responding to certain requests. Our engineers are currently investing the issue.

Report: "AWS S3 issues"

Last update
resolved

The issue is fully resolved.

monitoring

The issue is resolved, and we are continuing to monitor for errors.

identified

We are experiencing issues with files / avatars at this time due to issues on AWS/S3. Imports / Exports / File uploads / File downloads may not work properly at this time.

Report: "Site accessibility"

Last update
resolved

Full operation has been restored for both the app and the api.

identified

The website is operational again, but the api is still not operational.

investigating

We are continuing to investigate this issue.

investigating

We are investigating an issue with PipelineDeals website and API.

Report: "Site partial outage"

Last update
resolved

The site is fully operational, and no further issues have been detected.

monitoring

We are continuing to monitor for any further issues.

monitoring

We are now fully operational. Early investigation shows that we experienced a burst of API traffic that resulted in resource contention, resulting in a partial outage.

investigating

We are currently investigating issues with the PipelineDeals application.

Report: "Database errors"

Last update
resolved

We are fully operational.

monitoring

We have recovered one of the databases in our cluster, and we are operational at this time. We are continuing to monitor the database and application performance.

investigating

We have experienced an issue with our database. We are investigating.

Report: "Issue Identified"

Last update
resolved

We remain fully operational, and monitoring continues as normal.

monitoring

The site is fully operational. We continue to monitor all systems.

identified

We have identified an issue that has resulted in PipelineDeals being unavailable, and we are working on restoring access.

Report: "Site accessibility issues"

Last update
resolved

Cloudflare has resolved the issue on their end and our systems are 100% reachable again. We apologize for the inconvenience.

monitoring

Widespread connectivity issues with CloudFlare DNS (incident ongoing) has resulted in site accessibility issues for some of our customers. We are monitoring the situation and looking at way to mitigate.

Report: "DNS service outage"

Last update
resolved

This incident has been resolved.

monitoring

Cloudflare has implemented a fix, and services are recovering. Monitoring until incident officially resolved.

identified

We are continuing to work on a fix for this issue.

identified

An outage at Cloudflare (DNS service provider) is causing widespread unavailability of pipeinedeals.com. We are continuing to monitor and investigate

Report: "Maintenance window"

Last update
resolved

Maintenance window ended.

identified

Maintenance window.

investigating

Maintenance window starting