Historical record of incidents for Pipeline
Report: "Service Interruption"
Last updateThe issue has been resolved.
We have a solution in place, and we are continuing to monitor performance.
We are experiencing higher than normal latency, causing delays in service. Our team is working diligently to resolve the issue. Thank you for your patience.
Report: "502 Errors"
Last updateAll systems are performing as expected.
502 Errors
Some users are experiencing intermittent issues connecting. We are investigating and working to resolve this as quickly as possible.
Report: "Performance Issues"
Last updateWe're sorry! We experienced performance issues that impacted some users. The issues have been resolved and PipelineDeals is fully operational now for all users. If you continue to experience issues, please contact us at help.pipelinedeals.com.
Report: "Elevated error rates"
Last updateWe identified elevated error rates related to a deploy. The elevated error rates were occurring inside the app for all users, for a period of 3 minutes, starting at 11:02AM ET and ending at 11:05AM ET. We immediately rolled back the deploy, then assessed + fixed the issue that was causing the errors.
Report: "Issue Identified"
Last updateAll systems are performing as expected. We will continue to monitor the situation.
We have restored all performance functions and are monitoring the application closely. Thank you for your patience.
We have identified an issue that is impacting our performance. We are investigating now and will post an update within 15 minutes.
Report: "Elevated API response times"
Last updateWe have identified the issue, and it is now resolved.
We are investigating elevated response times in our API.
Report: "Maintenance window starting"
Last updateOur maintenance period is now complete.
Our maintenance window is now starting. We expect to be back up and running in < 30 minutes.
Report: "Increased error rates"
Last updateWe've fixed the issue and we're back to 100%.
We've identified the issue and are working on a fix now.
Increased error rates on the production app. We're investigating now.
Report: "Elevated Errors"
Last updateAll performance issues have been resolved. Thank you for your patience.
We are continuing to experience errors. We are working swiftly to restore full performance.
We are experiencing elevated errors at this time. We are on it and will update soon. Thanks.
Report: "Elevated error rates"
Last updateThe issues has been identified and resolved.
We're currently experiencing elevated error rates across the app. We're investigating now.
Report: "Downtime investigation"
Last updateWe have resolved the issue.
We're back up, and currently monitoring the situation.
We are currently investigating a partial outage.
Report: "Investigating interruption in service"
Last updateWe have resolved the partial outage.
We are currently investigating an interruption in service.
Report: "Issue Identified"
Last updateOur engineers have successfully applied the solution and we are marking this issue as resolved. As always, please contact support if you are experiencing any ongoing issues.
Our engineers are continuing to monitor the solution being applied and we expect to mark this issue as resolved in just over an hour. The application is operational. If you are experiencing any issues please contact our support team. We will provide another update within the next couple of hours.
Our engineers have applied a workaround to make the application operational again. We will continue to monitor the underlying issue and the subsequent solution for that. We will post an update when that process has completed and we are satisfied that this issue has been resolved.
Our engineers are looking at a workaround to have the site operational while the solution is being applied for the overall issue at hand. We will continue to update as we have more information.
Our engineers are currently applying a solution to the issue. We will continue to update the progress as we have more information.
Our engineers have identified the issue and are working on a solution. We will continue to update as we have more information.
We are currently experiencing an issue that is impacting our application. We are investigating now and will post an update within 15 minutes.
Report: "Intermittent Responsiveness"
Last updateOur engineers are satisfied that the issue has been resolved and we're seeing that the platform has returned to normal responsiveness across the board. If you are still experiencing issues, please be sure to reach out to support and we'll be delighted to help you.
Our engineers have deployed a change to the platform and are continuing to monitor the situation.
Our engineers have identified the issue and are currently investigating solutions to overcome the issue at hand. We apologise for the current issue and are working hard to get PipelineDeals back up and responsive to all requests.
We are currently experiencing issues with our website responding to certain requests. Our engineers are currently investing the issue.
Report: "AWS S3 issues"
Last updateThe issue is fully resolved.
The issue is resolved, and we are continuing to monitor for errors.
We are experiencing issues with files / avatars at this time due to issues on AWS/S3. Imports / Exports / File uploads / File downloads may not work properly at this time.
Report: "Site accessibility"
Last updateFull operation has been restored for both the app and the api.
The website is operational again, but the api is still not operational.
We are continuing to investigate this issue.
We are investigating an issue with PipelineDeals website and API.
Report: "Site partial outage"
Last updateThe site is fully operational, and no further issues have been detected.
We are continuing to monitor for any further issues.
We are now fully operational. Early investigation shows that we experienced a burst of API traffic that resulted in resource contention, resulting in a partial outage.
We are currently investigating issues with the PipelineDeals application.
Report: "Database errors"
Last updateWe are fully operational.
We have recovered one of the databases in our cluster, and we are operational at this time. We are continuing to monitor the database and application performance.
We have experienced an issue with our database. We are investigating.
Report: "Issue Identified"
Last updateWe remain fully operational, and monitoring continues as normal.
The site is fully operational. We continue to monitor all systems.
We have identified an issue that has resulted in PipelineDeals being unavailable, and we are working on restoring access.
Report: "Site accessibility issues"
Last updateCloudflare has resolved the issue on their end and our systems are 100% reachable again. We apologize for the inconvenience.
Widespread connectivity issues with CloudFlare DNS (incident ongoing) has resulted in site accessibility issues for some of our customers. We are monitoring the situation and looking at way to mitigate.
Report: "DNS service outage"
Last updateThis incident has been resolved.
Cloudflare has implemented a fix, and services are recovering. Monitoring until incident officially resolved.
We are continuing to work on a fix for this issue.
An outage at Cloudflare (DNS service provider) is causing widespread unavailability of pipeinedeals.com. We are continuing to monitor and investigate
Report: "Maintenance window"
Last updateMaintenance window ended.
Maintenance window.
Maintenance window starting