Is People Data Labs Down Right Now? Check if there is a current outage ongoing.

The issue has been identified and resolved. We observed that the outage began at approximately 11:20 PM PST on April 17, 2025. We will continue to monitor.

We are continuing to investigate this issue.

We are investigating an issue affecting all api endpoints where responses are timing out.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

The incident has been resolved.

A fix has been implemented, and we are monitoring the results.

There is a major outage affecting all APIs. Location is presently being returned with incorrect results. We have identified the issue and are implementing a fix.

This incident has been resolved.

We have identified the issue and put mitigation in place. We will continue to monitor before resolving, Customers should see normal response times from our API endpoints at this time. Next Update: within 2 hours

The team's investigation is continuing, and overall average response time should be improving for most customers. Some customers may continue to experience higher than normal response times from our API endpoints. Next Update: within 2 hours

Our team is still investigating the ongoing issue, but have made significant improvements to the average response time Customers may continue to experience higher than normal response times from our API endpoints. Next Update: within 1 hour

Customers are experiencing higher than normal response times from our API endpoints. Our teams are prioritizing this issue and will provide regular updates as we work toward a resolution. Next Update: Within 2 hours For urgent inquiries, please contact your account team.

This incident has been resolved. The Company Enrichment, Company Search, and Bulk Company Enrichment APIs are now fully updated with v29.0 data and are functioning as expected.

Status: Fix in Progress We have identified the root cause of the missing Company Insights data. The issue affects only the most recent month of company headcount data, while historical data remains. Our engineering team is implementing a targeted fix that is expected to restore the missing data by the end of the day. In the meantime, we've reverted the company index to the previous data version. Impact: - The recent company release has been rolled back - Company data referenced in the person data remains accurate and accessible - Person data is not impacted We expect to complete the data restoration today and will provide another update once the fix has been deployed.

We have identified an issue in the v29.0 release (deployed January 21, 2025) where Company Insights is not displaying the most recent months of aggregated headcount data as expected. Our engineering team is actively investigating the root cause and working on a resolution. Impact: - Company Insights in the API may show incomplete or missing data for the most recent reporting periods - This affects aggregate employee headcount calculations - A slight delay in License Deliveries as our team works towards a solution Our teams are prioritizing this issue and will provide regular updates as we work toward a resolution. Next Update: Within 2 hours For urgent inquiries, please contact your account team.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the issue and are implementing a fix

This incident has been resolved.

We are experiencing an outage with /v5/person/retrieve/. We have identified the issue and are working to correct it.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

There is an issue affecting the Person APIs currently. This endpoints are not usable at the moment. We have identified the issue and a fix is being deployed currently. We hope to have this issue resolved shortly.

This incident has been resolved.

Our cloud provider is continuing to work on the root cause and we are continuing to monitor the situation.

We are continuing to work on a fix for this issue.

We are seeing a small number of 500s (< %1) against all API endpoints. This appears to be an issue with our cloud provider and we are working with them to resolve the problem.

This incident has been resolved.

Cleaner APIs are only returning 404s. We are currently investigating and working to resolve this issue.

We had a momentary issue where the api was returning 500s, this has been resolved and we are continuing to monitor.

All issues with person retrieve have been resolved.

We have applied a temporary fix and calls are returning normally at the moment. We will be rolling out a permanent fix shortly.

We are seeing intermittent issues with person retrieve endpoint, some calls maybe returning 500s, we are working to resolve this currently.

This incident has been resolved.

The issue causing degraded performance has been resolved and we are continuing to monitor.

The issue with erroneous 404s has been resolved but we are seeing higher latency on response times. We are working on resolving this issue and hope to have complete restoration of services shortly.

500 errors have been resolved, but Enrich endpoints are experiencing abnormally high 404s. We are working on resolving this issue.

We are continuing to monitor for any further issues.

A fix is in place and the API is now responding normally. We are continuing to monitor the situation.

A change to a backend component is causing Company/Person/Bulk Enrich endpoints to return 500s. We are remediating the issue currently.

The issue has been identified and a fix is being implemented.

On 4/24/23, at approximately 1:34 PM PST, all API endpoints experienced an increase in returned errors (401s). This stemmed from a new feature behaving incorrectly. We've deployed a fix and rolled back the changes. PDL's API performance has been restored to its full functionality as of 4/24/23 3:03 PM PST.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We're experiencing an elevated level of API errors and are currently investigating the issue. Clients leveraging the Person Enrichment API may experience lag spikes and possible 502s We will update you shortly as we look for a root cause.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We're experiencing an elevated level of API errors and are currently investigating the issue. We will update you shortly as we look for a root cause.

Our status page was erroneously flagging major downtime for ~30 min due to a bug in our testing framework.