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Pearson WFS is currently Operational

Last checked 2025-06-14T12:45:56.751Z from Pearson WFS's official status page

Historical record of incidents for Pearson WFS

May 31, 2025

Report: "Faethm App Scheduled Maintenance"

Last update 2025-05-31T20:30:00.000Z

Completed2025-05-31T20:30:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-31T20:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-28T10:37:00.000Z

We will be undergoing scheduled maintenance during this time. Some aspects of the platform may be unavailable during this time.

Mar 5, 2025

Report: "API Degradation"

Last update 2025-03-05T08:07:39.570Z

resolved2025-03-05T08:07:39.552Z

The issue is fixed and should be fully operational again. If you notice any further issues, please reach out to our support. Thank you.

investigating2025-03-05T08:06:35.086Z

The issue has been identified and fixed.

investigating2025-03-05T07:46:40.000Z

We are currently experiencing an outage with our APIs and are investigating the issue. We will update this page as we get more information.

investigating2025-03-05T07:46:31.359Z

We are currently experiencing an outage with our APIs and are investigating the issue. We will update this page as we get more information.

Jun 27, 2024

Report: "New users not receiving activation emails"

Last update 2024-06-27T03:06:33.746Z

resolved2022-06-30T17:30:00.000Z

We discovered an issue on 1 July 2022 that caused emails to not be sent to new users for account activation since 20 June 2022. We identified the cause and reverted a change made to one of our email templates. This incident is resolved and new users are receiving activation emails successfully. We are conducting a post-incident review to identify next steps and improvements in the related processes.

Report: "Enterprise Platform Regional Availability for Some Customers"

Last update 2024-06-27T03:06:33.712Z

resolved2023-07-27T02:49:55.128Z

The fix implemented is stable. We will continue to monitor for any related issues.

identified2023-07-27T02:45:53.000Z

A recent networking change related to the decomisssion of an unused region was inadvertently applied to the Sydney region. This change has been reverted.

investigating2023-07-27T02:18:25.000Z

We're investigating reports of Enterprise platform queries failing to return results in some regions for some customers. We will update this page as we discover more information.