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We are seeing an increase in failure rates on cards issued by Zenith Bank. This is due to a downtime at the bank. We have notified the Zenith bank team and are in close contact with them to resolve this issue as quickly as possible

We're currently experiencing a downtime with our partner, MTN, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

Ghana’s Central Transfers Switch is currently experiencing an unexpected downtime. This is affecting transfers to bank accounts. Please note, Mobile Money transfers are not affected. We're currently liaising with them to fix the issues and restore the service.

We're currently experiencing a partial outage on Direct Debit. At the moment, account linking and the ability to debit a linked account is unstable.Our team is actively investigating and working to restore full service as soon as possible. We'll share updates as we make progress.

We're currently experiencing a partial outage on Direct Debit. At the moment, account linking and the ability to debit a linked account is unstable. Our team is actively investigating and working to restore full service as soon as possible. We'll share updates as we make progress.

This incident has been resolved.

We are seeing improvements and are currently monitoring for consistency.

We are currently experiencing a downtime on the Direct Debit channel. As a result, you may encounter errors when attempting to debit an account.What does this mean for you?- Attempts to charge bank accounts via Direct Debit may fail.Next Steps:We're actively monitoring the situation and will provide updates as we receive more information from our partners.

This incident has been resolved.

We are seeing improvements and are currently monitoring for consistency.

We are currently experiencing a downtime on the Direct Debit channel. As a result, you may encounter errors when attempting to debit an account. What does this mean for you? - Attempts to charge bank accounts via Direct Debit may fail. Next Steps: We're actively monitoring the situation and will provide updates as we receive more information from our partners.

This incident has been resolved.

We're currently observing a high rate of failures for card transactions issued by UBA, as well as transfers to UBA bank accounts. This is due to a downtime on UBA's end. We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.

This incident has been resolved.

We're currently observing a high rate of failures for card transactions issued by UBA, as well as transfers to UBA bank accounts. This is due to a downtime on UBA's end. We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.

We are experiencing delays for transactions into Paystack Titan accounts, which affects our Pay with Transfer (PwT) and Dedicated Virtual Account (DVA) products.We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

We are experiencing delays for transactions into Paystack Titan accounts, which affects our Pay with Transfer (PwT) and Dedicated Virtual Account (DVA) products. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

This incident has been resolved.

Our partner Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service. Please bear with us.

This incident has been resolved.

Our partner Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing.We're currently liaising with them to fix the issues and restore the service. Please bear with us.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Direct Debit is currently unavailable across all banks. Debits on already‑linked accounts are failing.Our team is investigating with the service provider and will provide updates shortly

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Direct Debit is currently unavailable across all banks. Debits on already‑linked accounts are failing. Our team is investigating with the service provider and will provide updates shortly

Transaction success rates have returned to normal.

We are seeing an increase in Apple Pay failures. We are busy investigating the issue.

Transaction success rates have returned to normal.

We are seeing an increase in Apple Pay failures. We are busy investigating the issue.

This incident has been resolved.

We are seeing an increased rate of failure for card transactions. The issue has been escalated to our third party partners.

This incident has been resolved.

We're currently experiencing delays with the Direct Debit account linking service due to an issue with one of our partners. What this means: Customers may be unable to link new bank accounts at this time, or may notice delays during the linking process. Previously linked accounts remain unaffected and can still be charged as usual. We're actively working with our partner to resolve this and will share updates as soon as we have more information.

This incident has been resolved.

Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime with Nigeria's central Transfers Switch. There might also be a delay in confirming deposits for transactions, top-ups and payments made to Virtual Account numbers. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

This incident has been resolved.

Bank transfers to First National Bank accounts are failing due to an ongoing issue with the bank’s internal systems. First National Bank & GhIPSS teams have been engaged to restore the service as quickly as possible. We will provide an update as soon as it has been resolved.

This incident has been resolved.

Success have been stable since 12:45 SAST. We will continue to monitor.

We are seeing an increase in 3DS failures for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

This incident has been resolved.

We're seeing improved stability with Direct Debit on Zenith Bank, while Union Bank is still being monitored. We'll share further updates as more information becomes available.

We're currently experiencing downtimes from Zenith Bank and Union Bank, affecting Direct Debit. As a result, you may encounter errors when attempting to debit accounts from either bank. What does this mean for you? - Attempts to charge bank accounts issued by Zenith Bank and Union Bank via Direct Debit may fail. - Direct Debit via other banks remain unaffected. - Cards issued by both Zenith bank and Union bank are also unaffected We're actively monitoring the situation and will provide updates as we receive more information from our banking partners.

This incident has been resolved.

We're currently observing a high rate of failures for card transactions issued by UBA, as well as transfers to UBA bank accounts. This is due to a downtime on UBA's end. We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.

We're currently observing a high rate of failures for card transactions issued by UBA, as well as transfers to UBA bank accounts. This is due to a downtime on UBA's end. We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are experiencing delays in confirming deposits for transactions, top-ups and payments made to Paystack Titan Virtual Accounts. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

This incident has been resolved.

The service has been restored. We will continue to monitor.

Our partner is experiencing networking issues. Their technical team is actively working to resolve the issue as quickly as possible.

Paystack South Africa is currently experiencing technical issues resulting in timeouts on our SnapScan and Scan to Pay payment channels. The matter has been escalated to our service providers, who are actively working to resolve the issue. To ensure a smoother checkout experience and avoid any inconvenience, we have temporarily disabled these payment options. We will reinstate them as soon as normal service is restored.

This incident has been resolved.

Our partner, MTN, is currently experiencing downtime on their platform, which is affecting mobile money transactions. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service. Please bear with us.

This incident has been resolved.

Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime with Nigeria's central Transfers Switch. There might also be a delay in confirming deposits for transactions, top-ups and payments made to Virtual Account numbers. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

This incident has been resolved.

Transfers to Wema Bank accounts in Nigeria might experience a slight delay due to a downtime with the bank. There might also be a delay in confirming deposits for transactions made to Wema Virtual Account numbers. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

This incident has been resolved.

Direct Debit is currently down across all banks. As a result, attempts to debit already-linked accounts are failing. We are working closely with the service provider to investigate the issue and will share updates soon.

This incident has been resolved.

We are seeing an increase in failure rates on Cards issued by First Bank and Guarantee Trust Bank. We are working in close contact with the service provider to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

This incident has been resolved.

We are seeing an increase in failure rates on Cards issued by Guaranty Trust Bank. This is due to a downtime on the Bank's end. We have notified the GTBank team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

This incident has been resolved.

We are seeing improvements in Access Bank transfers. However, one-time card transactions are experiencing continued degradation in performance. We will continue to monitor the results as we work closely with the Access Bank team.

We are seeing an increase in failure rate on Access card services and transfers. This is due to a ongoing maintenance on the bank's end. We have notified the Access Bank team and are in close contact with them to resolve this issue as quickly as possible.

This incident has been resolved.

We are seeing an increase in failure rate on Access card services and transfers. This is due to a ongoing maintenance on the bank's end. We have notified the Access Bank team and are in close contact with them to resolve this issue as quickly as possible.

This incident has been resolved.

Transfers to Wema Bank accounts in Nigeria might experience a slight delay due to a downtime with the bank. There might also be a delay in confirming deposits for transactions made to Wema Virtual Account numbers. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

This incident has been resolved.

Our partner, Telecel, is currently having a downtime on their platform. This is affecting mobile money transactions. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

This incident has been resolved.

Direct Debit transactions are temporarily failing due to an outage at our processing partner. We're working closely with their team and expect to have the issue fully resolved shortly.

This incident has been resolved.

We are continuing to monitor for any further issues.

We're closely monitoring the situation and will share an update as soon as it's resolved.

We're currently experiencing delays with the Direct Debit account linking service due to an issue with one of our partners. What this means: Customers may be unable to link new bank accounts at this time, or may notice delays during the linking process. Previously linked accounts remain unaffected and can still be charged as usual. We're actively working with our partner to resolve this and will share updates as soon as we have more information.

This incident has been resolved.

Ghana's central transfer switch is currently experiencing an unexpected downtime. This is affecting transfers to bank accounts. Please note, mobile money transfers are not affected. We're currently liaising with them to fix the issues and restore the service.

This incident has been resolved.

Transfers to OPay bank accounts in Nigeria might experience a delay due to a downtime at the bank. We're working to resolve this issue quickly and will provide an update as soon as possible.

This incident has been resolved.

We are continuing to investigate this issue.

We're currently observing a high rate of failures for card transactions issued by UBA, as well as transfers to UBA bank accounts. This is due to a downtime on UBA's end. We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.

This incident has been resolved.

Transfers to Wema Bank accounts in Nigeria might experience a slight delay due to degradation on the bank's system. There might also be a delay in confirming deposits for transactions made to Wema Virtual Account numbers. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

This incident has been resolved.

We're currently experiencing delays with bank transfers to Paystack Titan accounts. Our team is actively investigating the issue and working to resolve it as quickly as possible. We'll share an update once it's been fully resolved.

This incident has been resolved.

We've seen an improvement in success rates for Capitec-issued cards. We will continue to monitor.

3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

This incident has been resolved.

We are continuing to work on fixing the issue. In the meantime, kindly ask your customers to use the M-PESA Paybill Option to complete transactions.

We have noted an increased failure on M-PESA STK Push transactions. The M-PESA team is working on troubleshooting the issue and restore services as soon as possible.

Transactions have been processing normally since 23:55 SAST.

3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

This incident has been resolved.

Transactions have been processing normally since 15:25 SAST. We will continue to monitor.

We are seeing an increased rate of failure for 3DS transaction on cards issued by Standard Bank. The issue has been escalated to our third party partners.

The fix has fully rolled out and transactions are processing normally again.

EFT Ozow payments have started failing again. We have identified a possible cause and we are working on getting a fix out.

EFT Ozow transactions are processing normally again since 10:15 SAST.

We are currently experiencing failures when trying to transact via our EFT Ozow channel. The issue has been escalated to our third party partners.

This incident has been resolved.

We are seeing an increase in failure rates on transfers to and on Cards issued by Guaranty Trust Bank. This is due to a downtime on the Bank's end. We have notified the GTBank team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

Success rates have been stable again since 21:30.

Bankserv is experiencing network issues. We have seen some improvement over the last 30 minutes, but success rates are not back to normal yet.

We're seeing an increase in 3DS transaction failures. We have escalated the issue to our 3rd party partners.

This incident has been resolved.

Opay appears to have recovered, but we'll continue to monitor the situation and share updates as they become available.

Opay is currently experiencing a downtime, hence you might experience a delay in Outbound transfers to Opay accounts. We're currently in contact with them to resolve this issue as quickly as possible and we'll provide an update as soon as it has been resolved.

This incident has been resolved.

We are seeing an increase in failure rates on transactions through Verve cards. We have notified the Verve team and are working with them to resolve this issue as quickly as possible. We will provide an update as soon as it has been resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing intermittent downtime for transactions into Wema virtual accounts, which affects our Dedicated Virtual Account (DVA) products. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you informed and provide further updates once the issue is resolved. Thank you for your patience and understanding during this time.

This incident has been resolved.

We are seeing an increase in failure rates for transfers to Access Bank accounts as a result of a bank downtime. We have notified the Access Bank team and are in close contact with them to resolve this issue as quickly as possible.

This incident has been resolved.

3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently experiencing intermittent downtime for transactions into Wema virtual accounts, which affects our Dedicated Virtual Account (DVA) products. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you informed and provide further updates once the issue is resolved. Thank you for your patience and understanding during this time.

This incident has been resolved.

Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

The incident has been resolved. Thank you for your patience.

We have rolled out a fix and are monitoring the results

The team is still in the process of implementing and rolling out a fix for the issue. We again apologize for the inconvenience and appreciate your patience as we work to restore service.

Our team has isolated the root cause and are actively implementing a fix. Users are currently unable to access their dashboard, and existing sessions may get invalidated. We apologize for the inconvenience and appreciate your patience as we work to restore service.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are seeing an increase in failure rates on cards issued by Zenith Bank. This is due to a downtime at the bank. We have notified the Zenith bank team and are in close contact with them to resolve this issue as quickly as possible.