Is Paysafe Down Right Now? Check if there is a current outage ongoing.

We are investigating potential issues with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0266785

Please be advised that the major connectivity cloud services provider Cloudflare is experiencing a service degradation, which is causing global intermittent failures. As a result, some merchants and partners may encounter difficulties accessing our sites and endpoints due to their reliance on Cloudflare. Currently, all Paysafe systems are operating as normal. Further updates will follow as we monitor the situation. MIM Paysafe Reference ID:INC0266667

The incident has been resolved successfully and the impacted functionality is fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0255434

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0255434

Dear All, Please be advised that we have identified an discrepancy with the display of transaction IDs. The root cause of this incident has been identified and our technical teams are working on implementing a solution. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0255434

We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0265915

Please be advised that we are facing transaction failures of EPS transactions via Raiffeisen Bank. We have engaged our partner PSAustria to investigate. Further updates will follow. MIM Paysafe Reference ID: INC0265860

Please be advised we experienced a outage with Worldpay Vantiv provider services between 02:33UTC and 02:34 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0265525

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS was remediating the situation. MIM Paysafe Reference ID: INC0265029

Our provider TSYS has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0265029

Please be advised that following an issue with our partner, some merchants integrated with TSYS may experience a delay in funding and reporting. We apologize for the impact this issue may have on your business. We value your partnership and appreciate your understanding. MIM Paysafe Reference ID: INC0265029

Please be advised that following an issue with our partner, some merchants integrated with TSYS may experience a delay in funding and reporting. We apologize for the impact this issue may have on your business.We value your partnership and appreciate your understanding. MIM PaysafeReference ID: INC0265029

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PayPal was remediating the situation. MIM Paysafe Reference ID:INC0265162

Our provider PayPal has identified a potential issue with the service mentioned below and we apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0265162

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation. MIM Paysafe Reference ID: INC0265040

Our provider SIBS implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0265040

Our provider SIBS/Multibanco has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID: INC0265040

We are investigating potential issue with the Multibanco service and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0265040

This is to notify that there will be delays with the May Fiserv Omaha merchant billing statements. We apologize for any inconvenience this may cause and will follow up once the statements have been loaded. As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you. Reference ID: INC0265109

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0264998

We are continuing to investigate this issue.

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0264998

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner RS2 was remediating the situation. MIM Paysafe Reference ID:INC0264998

We are continuing to monitor for any further issues.

Our provider RS2 implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0264998

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0264998

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner RS2 was remediating the situation. MIM PaysafeReference ID:INC0264998

We are continuing to monitor for any further issues.

Our provider RS2 implemented a solution and we are monitoring the impacted services.MIM PaysafeReference ID:INC0264998

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID:INC0264998

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation. MIM Paysafe Reference ID: INC0264558

We are investigating a potential issue with our third party provider Multibanco and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0264558

We are investigating a potential issue with our third party provider Multibanco and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0264558

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0264466

Please be advised of an ongoing issue impacting EPS transactions for the BAWAG Bank clients. The PSAustria vendor has acknowledged the issue and is in contact with the bank to have the systems restored. MIM Paysafe Reference ID: INC0264466

Please be advised of an ongoing issue impacting EPS transactions for the BAWAG Bank clients. The PSAustria vendor has acknowledged the issue and is in contact with the bank to have the systems restored.MIM PaysafeReference ID: INC0264466

Please be advised we experienced a degradation with TSYS Acquiring solutions services between 04:45 UTC and 04:54 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID: INC0264430

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner RS2 was remediating the situation. MIM Paysafe Reference ID: INC0262275

Be aware that we are experiencing an issue with our payment processor where payment fee records are missing. We are working with them to rectify the issue. ETA of the resolution provided by RS2 is May 07 2025 Reference ID: INC0262275

This incident has been resolved.

Please be advised that there's an ongoing Internet service disruption across Canada impacting multiple major ISPs. Currently there's no direct impact to Paysafe systems, however merchants and partners may experience connection failures due to this ongoing incident. More updates to follow.

Please be advised that there's an ongoing Internet service disruption across Canada impacting multiple major ISPs. Currently there's no direct impact to Paysafe systems, however merchants and partners may experience connection failures due to this ongoing incident. More updates to follow.

Please be advised we experienced a partial outage with TSYS Acquiring solutions services between 14:30 UTC and 14:32 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID: INC0264095

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0264066

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0264066

We are investigating а potential issue with our Worldpay Vantiv provider and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0264066

We are investigating а potential issue with our Worldpay Vantiv provider and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0264066

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PayPal was remediating the situation. MIM Paysafe Reference ID: INC0264051

Our provider PayPal has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID: INC0264051

We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0264051

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Due to the holiday on Monday May 19 , Peoples Group funding and settlements will not be processed on Monday and will instead be processed on the next business day, Tuesday, May 20, 2025.

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner RS2 was remediating the situation. MIM Paysafe Reference ID: INC0263909

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0263909

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0263909

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0263865

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0263865

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0263865

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Reference ID:INC0263866

Our provider Apple implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0263866

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0263866

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0263866

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0263872

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0263872

We are investigating а potential issue with our provider Interac and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Worldpay Vantiv was remediating the situation. MIM Paysafe Reference ID: INC0263859

Our provider Worldpay Vantiv implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0263859

We are investigating а potential issue with our Worldpay Vantiv provider and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe

Please be advised we experienced a brief degradation with Fiserv First Data services between 03:16 and 03:17 UTC. The incident has been resolved successfully by partner and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0263807

Please be advised we experienced a brief degradation with Fiserv First Data services between 03:16 and 03:17 UTC.The incident has been resolved successfully by partner and the impacted services are fully restored.We apologize for the impact this issue had on your business.We value your partnership and appreciate your understanding while the situation was being remediated.MIM PaysafeReference ID: INC0263807

Please be advised that on Thursday, June 15 from 11:00 PM - June 16 02:30 AM ET (May 16 from 3:00 – 6:30 UTC), Paysafe will be undergoing maintenance in one of its datacenters. We anticipate up to 1 hour of downtime of the PXP services and thank you for your understanding.Reference ID: CHG0280382

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0263776

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0258270

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0258270

We are continuing to investigate this issue.

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0258270

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0263722

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0263722

We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe

Please be advised that on Thursday May 15 08:00-10:00 UTC, we will be performing a maintenance of our Porcessing and API services . Additional monitoring will be in place during and post the maintenance. There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.Reference ID: CHG0280790

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0263679

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0263679

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0263614

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are investigating a potential issue with our Unity Payments API services and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Global Payments was remediating the situation. MIM Paysafe Reference ID: INC0263436

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0263436

Please be advised the maintenance by BCP Bank has been completed. Connectivity is now restored and the integration is up and running. We apologize for the impact this issue had on your business. MIM Paysafe Reference ID: INC0263431

Please be advised that BCP Bank integrations for SafetyPay and PagoEfectivo are currently unavailable. This is due to a unplanned maintenance performed by BCP bank. The maintenance is scheduled to last from 07:10 UTC to 09:00 UTC Reference ID: INC0263431

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0263434

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0263434

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0263434

Please be advised that during the time frame mentioned above our partner Global Payments will be performing a maintenance.No impact is expected.Reference ID: CHG0280316

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0263434

Please be advised that BCP Bank integrations for SafetyPay and PagoEfectivo are currently unavailable. This is due to a unplanned maintenance performed by BCP bank. The maintenance is scheduled to last from 07:10 UTC to 09:00 UTCReference ID: INC0263431

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Interchecks was remediating the situation. MIM Paysafe Reference ID:INC0263424

Our provider Iterchecks has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0263424

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business. Further updates will follow. SRO Paysafe

This incident has been resolved.

We are investigating issues with our paysafecard payment via myPaysafe account API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe

This incident has been resolved.

We are investigating issues with our Pin on Demand API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe

We are investigating issues with our Pin on Demand API and apologize for the impact this might have on your business.Our technical teams are working on a solution and will keep you informed on progress.If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.comMIM Paysafe

We are investigating issues with our paysafecard payment via myPaysafe account API and apologize for the impact this might have on your business.Our technical teams are working on a solution and will keep you informed on progress.If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.comMIM Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PSAustria was remediating the situation. MIM Paysafe Reference ID: INC0263334

Our provider PSAustria implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0263334

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0263334

We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0263334

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0263282

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business. Further updates will follow. SRO Paysafe Reference ID: INC0263282

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0263251

We are investigating а potential issue with our Global Payments provider and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe

The errors have subsided and normal processing is restored. We appreciate your understanding. MIM Paysafe Reference ID: INC0263248

Please note that the issue is is restricted to Well Fargo's bank only, Impacted customers are advised to reach out to their bank for support. Paysafe will continue to monitor this occurrence. More updates to follow. Reference ID: INC0263248 MIM Paysafe

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business. Further updates will follow. SRO Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0263208

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0263208

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business. Further updates will follow. SRO Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0262522

This is to notify that there will be delays with the April Fiserv Omaha merchant billing statements. We apologize for any inconvenience this may cause and will follow up once the statements have been loaded. As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you. Reference ID: INC0262522

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PayPal was remediating the situation. MIM Paysafe Reference ID:INC0263025

Our provider PayPal implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0263025

We are investigating а potential issue with our provider PayPal and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe

We are investigating а potential issue with our provider PayPal and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

Please be advised that during the above mentioned timeframe we will perform a scheduled maintenance for the Rapid Transfer service due to a production database upgrade.Reference ID:CHG0279714

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. MIM Paysafe Reference ID:INC0262982

We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0262880

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0262880

We are investigating issues with our PagoEfectivo service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe Reference ID: INC0262880

We are investigating issues with our PagoEfectivo service and apologize for the impact this might have on your business.Our technical teams are working on a solution and will keep you informed on progress.If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.comMIM PaysafeReference ID: INC0262880

This incident has been resolved.

We are investigating issues with our PagoEfectivo Service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0262760

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business. Further updates will follow. SRO Paysafe Reference ID: INC0262760

Please be advised that on Monday May 5th from 17:30-19:30 PST (May 6th 00:30-02:30 UTC) we will be performing an iPayment release. Additional monitoring will be in place during and post the maintenance. There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.Reference ID: CHG0280303

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation. MIM Paysafe Reference ID:INC0262710

Our provider Multibanco implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0262710

We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business. Further updates will follow. Reference ID:INC0262710 MIM Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0262619

We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business. Further updates will follow. SRO Paysafe Reference ID: INC0262619

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0262602

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0262602

We are investigating а potential issue with our provider Interac and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0262602

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0262554

We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0262463

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0262463

We are investigating a potential issue with our Card Payments processing services and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0262463

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0262463

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0262463

We are investigating a potential issue with our Unity Payments API services and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0262463

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0262420

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0262420

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0262420

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0262420

We are investigating a potential issue with our PaymentXP Gateway services and apologize for the impact this might have on your business.Further updates will follow.SRO Paysafe

Be aware that we are experiencing an issue with our payment processor where payment fee records are missing.We are working with them to rectify the issue.ETA of the resolution provided by RS2 is May 07 2025Reference ID: INC0262275

We are pleased to inform you that Handpoint services have been restored following the nationwide power outage in Spain. Transaction processing capabilities have resumed, and systems are operating normally. Our teams, along with our partners, continue to closely monitor performance to ensure full stability. We appreciate your patience and understanding throughout this disruption and will remain vigilant in our monitoring efforts. Thank you for your continued trust. Reference ID:INC0262198

We would like to provide an update regarding the service disruption affecting Handpoint transactions. At this time, the situation remains unchanged. Handpoint continues to be impacted by the nationwide power outage in Spain, following the declared state of emergency. The outage has disrupted the AWS DirectConnect connection to Handpoint’s data center, affecting transaction processing capabilities. This event remains classified as a force majeure situation beyond Handpoint’s control, and there is still no estimated time for power restoration. Resolution efforts depend on Spain’s national grid operator. We remain in close contact with our partner and will promptly share any updates as they become available. We sincerely apologize for the ongoing inconvenience and appreciate your continued patience and understanding.

We have been informed by our partner, Handpoint, that their system is currently impacted by the nationwide power outage in Spain, where a state of emergency has been declared. This outage has disrupted the AWS DirectConnect connection to Handpoint’s data center, thereby affecting their ability to process transactions. Handpoint has classified this as a force majeure event, entirely beyond their control, and they currently do not have an estimated time for power restoration. The resolution of this issue is dependent on Spain’s grid operator. We sincerely apologize for the inconvenience this disruption may be causing your business. Please be assured that we are in continuous communication with our partner to expedite a resolution and will keep you updated on any new developments. Thank you for your understanding and patience.

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0262198

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID:INC0262198

We are investigating а potential issue with our Barclays provider and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

Please be advised that on Sunday April 27 at 00:00AM – 06:30 AM UTC, Paysafe will be performing a maintenance. Additional monitoring will be in place during and post the maintenance.Some MCPS related applications impact may be expected . If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating issues with our SafetyPay service and apologize for the impact this might have on your business.Our technical teams are working on a solution and will keep you informed on progress.If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.comMIM PaysafeReference ID: INC0258504

We will be undergoing scheduled maintenance during this time.

Please be advised that from 5 PM on Thursday April 24 to 8:00 PM UTC, Paysafe will be performing a maintenance on the selected components.Additional monitoring will be in place during and post the maintenance.During the maintenance window an increase in latency or transactional failures for a total of 30 minutes may be observed. If you do experience any report or file delays, or anything else unusual please alert Paysafe immediately.Reference ID: CHG0279084

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating a potential issue with our Customer Vault service and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

We are investigating a potential issue with our 3DS V2 service and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0258344

Please be advised that our partner Pacilion Payments will be performing planned maintenance on their VipPreferred service.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear All, Please be advised that on Tuesday April 22 from 05:30 PM PST to 07:30 PM PST ( April 23 - 00:30 UTC to 02:30 UTC ) Paysafe will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance.There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.Reference ID: CHG0278705Best Regards,

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised we experienced a degradation with PayPal services between 06:04 UTC and 06:34 UTCThe incident has been resolved successfully and the impacted services are fully restored.We apologize for the impact this issue had on your business.We value your partnership and appreciate your understanding while the situation was being remediated.MIM PaysafeReference ID:INC0258037

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Due to the holiday on Friday April 18 , Peoples Group funding and settlements will not be processed on Friday and will instead be processed on the next business day, Monday April 21, 2025.

We are continuing to investigate this issue.

Dear All, Please be advised that we are investigating an issue that may cause delays with the batching for EU Acquiring RS2. Kind Regards,Reference ID:INC0257941

Please be advised that on Wednesday, April 16 from 4:00-6:00 AM ET (08:00-10:00 UTC),Paysafe will be performing maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.There is no impact expected on real-time processing, however, there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.Reference ID: CHG0277722

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business.Our technical teams are working on a solution and will keep you informed on progress.If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.comMIM PaysafeReference ID: INC0257762

We will be undergoing scheduled maintenance during the indicated time on eCash.Some eCash Applications may be affected.Reference ID: CHG0277627

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that on Monday April 14 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance in one of their main databases. Additional monitoring will be in place during and post the maintenance.During the maintenance window you may experience downtime of our services for up to 1 minute.If you have any questions or concerns, please do not hesitate to contact Paysafe immediately.Reference ID: CHG0276760

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating a potential issue with our Card Payments processing services and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

We are investigating a potential issue with our Unity Payments API services and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

Please be advised that our partner Interac will be performing planned Mobile Pay / TSP maintenance event (Disaster Recovery (DR) Test). There is expected impact between 04:00 to 12:00 UTC - All transactions, provisions, and notifications, including In-App Purchases, CSP and LCM will not be processed.This change applies exclusively to Mobile Wallet and In-App transactions. During the outage period, end users can continue to complete transactions using their physical debit cards.Reference ID: CHG0274392

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating а potential issue with our Global Payments provider and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

Please be advised that on Wednesday April 9 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.Reference ID: CHG0277000

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating а potential issue with our Worldpay Vantiv provider and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

We are investigating potential issues with the service mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID:INC0257263

We will be undergoing scheduled maintenance during the indicated time on Skrill and Neteller services.No service impact is expected. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.Reference ID:CHG0275390

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that on Monday, April 7th from 5:30-7:30 PM PST (April 8th 00:30 - 02:30 UTC), Paysafe will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance.There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.Reference ID: CHG0277151

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Our provider Interchecks has identified an issue on their end - they are currently investigating the root cause and working on implementing a solution.MIM PaysafeReference ID: INC0257095

Please be advised that during the above mentioned timeframe PS Austria will be performing a maintenance.MIM Paysafe

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating issues with our SafetyPay service and apologize for the impact this might have on your business.Our technical teams are working on a solution and will keep you informed on progress.If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.comMIM PaysafeReference ID: INC0257026

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0256673

Please be advised that following an issue with our partner Moneris, merchants integrated with Moneris will experience a delay in funding and reporting.We apologize for the impact this issue may have on your business. We value your partnership and appreciate your understanding. MIM PaysafeReference ID: INC0256814

Please be advised that during the time frame mentioned above our partner People's Group will be performing a maintenance and e-Transfer services.No impact is expected.Reference ID: CHG0275995

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that on Wednesday, April 2 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance in their test environment. There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.Reference ID: CHG0275631

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM PaysafeReference ID:INC0256594

We are investigating potential issue with the OPTIC Portal and apologize for the impact this might have on your business.Some users may be logged off when navigating to the All Transactions tab when accessing the portal through the Single Sign-On.Further updates will follow.MIM PaysafeReference ID: INC0256594

Please be advised that on Tuesday April 1st from 4:45 to 7:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.Reference ID: CHG0275139

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating issues with our PagoEfectivo Service and apologize for the impact this might have on your business.Our technical teams are working on a solution and will keep you informed on progress.If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.comMIM Paysafe

This is to notify that there will be delays with the February Fiserv merchant billing statements. We apologize for any inconvenience this may cause and will follow up once the statements have been loaded.As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.Reference ID: INC0256567

We are investigatingotential issues with the services mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID:INC0256523

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID: INC0256458

We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0256458

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that our partner WorldPay will be performing FL2 Firewall Hardware replacement and OS upgradeImpact window 05:00-06:00 UTCReference ID: CHG0275838

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID: INC0256404

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM PaysafeReference ID: INC0256404

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM PaysafeReference ID: INC0256404

We are investigating potential issue with the Skrill and Neteller Mobile Applications and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0256404

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that our partner WorldPay will be performing planned MPLS Router Connectivity maintenance.No service impact is expected.Reference ID: CHG0275836

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID:INC0256303

We are investigating а potential issue with our Fiserv (First Data) provider and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that our partner RS2 will be performing a maintenance to their BankWORKS® service .Reference ID: CHG0275665

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID: INC0256214

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM PaysafeReference ID: INC0256214

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress.MIM PaysafeReference ID: INC0256214

We have identified an issue with processing Venmo transactions and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0256214

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID:INC0256186

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID:INC0256186

Please be advised we experienced a brief degradation of Hosted API (UPP) services.The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID: INC0256097

The incident has been resolved successfully and the impacted service is fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID: INC0256022

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM PaysafeReference ID: INC0256022

We are investigating a potential issue with TSYS Acquiring solutions and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0256022

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID:INC0255995

We are investigating а potential issue with our provider Interac and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0255995

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that our partner Thredd will be performing a maintenance on Sunday – 23rd March 2025, between 01:00 GMT to 03:00 GMT (UK time).

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID: INC0255964

We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID: INC0255964

Dear All, Please be advised that we have identified an discrepancy with the display of transaction IDs. The root cause of this incident has been identified and our technical teams are working on implementing a solution.We apologize for the impact this might have on your business.Further updates will follow. MIM PaysafeReference ID: INC0255434

The incident has been resolved successfully and the impacted services are fully restored.We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation.If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.comMIM PaysafeReference ID: INC0255767

We are investigating issues with our PagoEfectivo service and apologize for the impact this might have on your business.Our technical teams are working on a solution and will keep you informed on progress.If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.comMIM PaysafeReference ID: INC0255767

This incident has been resolved.

We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.Further updates will follow.SRO Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID:INC0255753

We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.Further updates will follow.MIM PaysafeReference ID:INC0255753

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during the indicated time on the services mentioned below.Reference ID: CHG0274373

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear All,Please be advised that during the above mentioned timeframe PS Austria will be performing maintenance.The following service will not be available for customers from Unicredit Bank Austria during the specified time:- EPS, EMS, BankIDENTReference ID:CHG0274595

Please be advised that Paysafe continues to work alongside vendor on remediating the below reported incidents in the Business portal.The root cause for both outstanding issues has been identified. The fixes will be deployed as soon as possible.- Rolling reserve corrections on Nov 20th and 21st, 2024 are not visible in the Business portal - IDENTIFIED / Reference ID: INC0253480- Merchants may observe duplicate Payment fees in the Business portal - IDENTIFIED / Reference ID: INC0251870 MIM Paysafe

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID: INC0255594

We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

Please be advised that the issue has been fixed and webhooks latency has subsided. Webhooks for transactions that were impacted will be updated within the next 60 minutes. Thank you for your understanding.MIM PaysafeReference ID:INC0255537

A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM PaysafeReference ID: INC0255537

The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM PaysafeReference ID: INC0255537

We are investigating a potential issue with webhook delivery with payments.Apologies for the impact this might have on your business.Further updates will follow. MIM PaysafeReference ID:INC0255537

We are investigating a potential issue with webhook delivery with payments.Apologies for the impact this might have on your business.Further updates will follow. MIM Paysafe

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that our partner Pavilion Payments will be performing a maintenance on their VIP Preferred service. During the mentioned time frame (1PM - 1:30PM UTC) the service will experience potential traffic disruption for a few minutes.Reference ID: CHG0274510

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM PaysafeReference ID:INC0255497

We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.Further updates will follow.MIM Paysafe

Dear All,Please be advised that the degradation in Interchecks processing, previously reported, has subsided. There’s no indication of an internal system failure on the PaySafe or Interchecks side. The teams have closely monitored the service, and it has now stabilized. We will continue to observe for any recurrence and provide further updates if necessary. Best Regards,Reference ID: INC0255490

Deal all, Please be advised that we are experiencing degradation with Interchecks.The degradation in Interchecks processing has been traced to Visa/Mastercard, indicating that the issuing banks (Stride Bank and The Bancorp Bank) were unavailable to process transactions. There’s no indication of an internal system failure on the PaySafe or Interchecks side. The teams are currently closely monitoring the service. More update to come.Reference ID: INC0255490

Dear All,Please be advised that WordPay experienced an incident affecting debit transaction authorizations on the STAR network. STAR network technical resources resolved an internal issue to restore service. Worldpay systems functioned normally throughout the incident. Worldpay will continue to monitor the environment for stability. Best RegardsReference ID: INC0255493