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PayRange is currently Operational

Last checked 2025-06-14T12:57:16.776Z from PayRange's official status page

Historical record of incidents for PayRange

Jan 26, 2025

Report: "Outage"

Last update 2025-01-26T20:00:21.603Z

resolved2025-01-26T20:00:21.591Z

This incident has been resolved.

monitoring2025-01-26T19:44:50.314Z

A fix has been implemented and we are monitoring the results.

identified2025-01-26T19:41:28.943Z

The issue has been identified and a fix is being implemented.

investigating2025-01-26T19:10:55.152Z

We are currently investigating the issue.

Apr 8, 2024

Report: "System Outage"

Last update 2024-04-08T20:48:05.125Z

resolved2024-04-08T20:48:05.108Z

This incident has been resolved.

monitoring2024-04-08T20:28:31.798Z

A fix has been implemented and we are monitoring the results.

identified2024-04-08T20:25:07.774Z

The issue has been identified and a fix is being implemented.

investigating2024-04-08T19:56:52.431Z

We are currently investigating this issue.

Apr 7, 2024

Report: "System outage"

Last update 2024-04-07T21:35:52.613Z

resolved2024-04-07T21:35:52.598Z

This incident has been resolved.

investigating2024-04-07T21:19:15.486Z

We have implemented a fix and are monitoring.

investigating2024-04-07T21:07:36.867Z

We are working diligently to identify the issue.

investigating2024-04-07T20:35:24.790Z

We are continuing to investigate the issue.

investigating2024-04-07T20:02:36.583Z

We are currently investigating an outage.

Feb 10, 2023

Report: "Android App unable to reach server"

Last update 2023-02-10T06:25:45.886Z

resolved2023-02-10T06:25:45.872Z

This incident has been resolved. Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

monitoring2023-02-10T06:20:15.689Z

Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

identified2023-02-10T05:28:31.766Z

The issue has been identified and a fix is being implemented.

investigating2023-02-10T05:00:56.955Z

We are continuing to investigate this issue.

investigating2023-02-10T04:14:59.754Z

We are continuing to investigate this issue.

investigating2023-02-10T04:12:44.053Z

We are currently investigating an issue which is affecting our Android App (all versions). It is unable to reach our servers. IOS App is not affected.

May 3, 2022

Report: "Outage"

Last update 2022-05-03T02:42:10.084Z

resolved2022-05-03T02:42:10.068Z

This incident has been resolved.

monitoring2022-05-03T02:36:36.127Z

A fix has been implemented and we are monitoring the results.

identified2022-05-03T02:31:54.467Z

The issue has been identified and a fix is being implemented.

investigating2022-05-03T02:11:44.989Z

We are currently investigating this issue.

Apr 12, 2022

Report: "Outage"

Last update 2022-04-12T03:25:38.478Z

resolved2022-04-12T03:25:38.464Z

This incident has been resolved.

monitoring2022-04-12T03:13:58.771Z

A fix has been implemented and we are monitoring the results.

identified2022-04-12T03:02:57.121Z

The issue has been identified and a fix is being implemented.

investigating2022-04-12T02:56:31.835Z

We are continuing to investigate this issue.

investigating2022-04-12T02:29:36.160Z

We are currently investigating this issue.

Dec 15, 2021

Report: "System outage"

Last update 2021-12-15T16:31:08.889Z

resolved2021-12-15T16:31:08.873Z

This incident has been resolved.

monitoring2021-12-15T16:25:03.972Z

A fix has been implemented and we are monitoring the results.

identified2021-12-15T16:22:35.180Z

The issue has been identified and a fix is being implemented.

investigating2021-12-15T15:59:16.605Z

We are currently investigating this issue.

Aug 29, 2021

Report: "System outage"

Last update 2021-08-29T20:47:22.072Z

resolved2021-08-29T20:47:22.059Z

This incident has been resolved.

monitoring2021-08-29T20:29:25.423Z

A fix has been implemented and we are monitoring the results.

identified2021-08-29T20:13:13.358Z

The issue has been identified and a fix is being implemented.

investigating2021-08-29T20:03:03.142Z

We are currently investigating this issue.

Apr 19, 2021

Report: "Issue receiving authorization for machine"

Last update 2021-04-19T13:56:02.438Z

resolved2021-04-19T13:56:02.426Z

This incident has been resolved.

monitoring2021-04-19T13:34:43.178Z

A fix has been implemented and we are monitoring the results.

identified2021-04-19T13:34:29.197Z

The issue has been identified and a fix is being implemented.

investigating2021-04-19T13:18:29.513Z

We are currently investigating this issue.

Mar 3, 2021

Report: "Outage"

Last update 2021-03-03T22:14:57.394Z

resolved2021-03-03T22:14:57.380Z

This incident has been resolved.

monitoring2021-03-03T21:33:04.773Z

A fix has been implemented and we are monitoring the results.

identified2021-03-03T21:31:59.448Z

The issue has been identified and a fix is being implemented.

investigating2021-03-03T21:25:40.482Z

We are currently investigating this issue.

Mar 2, 2021

Report: "Outage"

Last update 2021-03-02T02:52:09.326Z

resolved2021-03-02T02:52:09.310Z

This incident has been resolved.

monitoring2021-03-02T02:33:42.859Z

A fix has been implemented and we are monitoring the results.

identified2021-03-02T00:38:25.912Z

The issue has been identified and a fix is being implemented.

investigating2021-03-02T00:19:50.249Z

We are continuing to investigate this issue.

investigating2021-03-01T23:46:02.636Z

We are currently investigating this issue.

Mar 1, 2021

Report: "Outage"

Last update 2021-03-01T04:00:54.873Z

resolved2021-03-01T04:00:54.854Z

This incident has been resolved.

monitoring2021-03-01T03:44:26.142Z

A fix has been implemented and we are monitoring the results.

identified2021-03-01T03:28:47.876Z

We are continuing to work on a fix for this issue.

identified2021-03-01T02:50:51.164Z

The issue has been identified and a fix is being implemented.

investigating2021-03-01T02:25:49.902Z

We are currently investigating the issue.

Nov 16, 2020

Report: "System outage"

Last update 2020-11-16T21:17:53.880Z

resolved2020-11-16T21:17:53.854Z

This incident has been resolved.

monitoring2020-11-16T21:02:27.190Z

A fix has been implemented and we are monitoring the results.

investigating2020-11-16T20:42:33.140Z

We are currently investigating this issue.

monitoring2020-11-16T20:21:51.018Z

A fix has been implemented and we are monitoring the results.

identified2020-11-16T19:24:00.124Z

We are continuing to work on a fix for this issue.

identified2020-11-16T18:29:33.166Z

The issue has been identified and a fix is being implemented.

investigating2020-11-16T18:10:27.969Z

We are currently investigating this issue.

Jun 10, 2020

Report: "Outage"

Last update 2020-06-10T01:29:39.023Z

resolved2020-06-10T01:29:39.007Z

All services are now back to normal.

monitoring2020-06-10T00:23:45.666Z

Service has been restored and we are monitoring.

identified2020-06-09T23:40:38.785Z

We are still waiting on IBM Cloud to restore their service.

identified2020-06-09T22:37:52.356Z

The issue has been identified. Our cloud service provider is having an outage which is affecting our Apps.

investigating2020-06-09T22:15:58.748Z

We are currently investigating an issue which is causing an outage.

Nov 19, 2019

Report: "Outage"

Last update 2019-11-19T05:38:29.367Z

resolved2019-11-19T05:38:29.346Z

This incident has been resolved.

monitoring2019-11-19T05:16:52.929Z

A fix has been implemented and all services are running again. We are continuing to monitor.

identified2019-11-19T05:07:54.235Z

The issue has been identified and a fix is being implemented.

investigating2019-11-19T04:48:38.739Z

We are continuing to investigate this issue.

investigating2019-11-19T04:30:42.305Z

We are currently investigating this issue.

Nov 17, 2019

Report: "Outage"

Last update 2019-11-17T21:43:20.886Z

resolved2019-11-17T21:43:20.871Z

This incident has been resolved.

monitoring2019-11-17T21:07:02.287Z

All services are reporting normal now. We will continue to monitor.

identified2019-11-17T21:05:40.938Z

The issue has been identified and a fix is being implemented.

investigating2019-11-17T20:21:02.054Z

We are continuing to investigate the issue.

investigating2019-11-17T19:41:29.289Z

We are currently investigating an outage caused by an update.

Report: "Degraded performance"

Last update 2019-11-17T03:51:42.303Z

resolved2019-11-17T03:51:42.285Z

This incident has been resolved.

monitoring2019-11-17T03:03:16.130Z

All services have returned to normal. We will continue monitoring.

monitoring2019-11-17T03:02:09.673Z

A fix has been implemented and we are monitoring the results.

identified2019-11-17T01:58:54.767Z

The issue has been identified and a fix is being implemented.

investigating2019-11-17T01:42:01.894Z

We are continuing to investigate this issue.

investigating2019-11-17T01:29:14.533Z

We are currently investigating an issue that is causing slow response from servers, which may cause Apps to display unknown errors.

Jul 25, 2019

Report: "Elevated Responses"

Last update 2019-07-25T02:05:37.445Z

resolved2019-07-25T02:05:37.431Z

The incident has been resolved.

monitoring2019-07-25T01:51:24.881Z

A fix has been implemented and we are monitoring. All services are back to normal.

identified2019-07-25T01:28:01.708Z

The issue has been identified and a fix is being implemented.

investigating2019-07-25T00:51:11.381Z

We're experiencing elevated response times in our network. Our engineers are investigating. The issue may prevent login as well as completing transactions.

Jan 28, 2019

Report: "Manage Web Console login issue"

Last update 2019-01-28T22:29:28.638Z

resolved2019-01-28T22:29:28.620Z

The incident has been resolved. Login is working normally.

monitoring2019-01-28T22:20:27.656Z

A fix has been implemented and we are monitoring the results. Login to Manage console is currently working normally.

identified2019-01-28T22:13:17.588Z

The issue has been identified and a fix is being implemented.

investigating2019-01-28T22:03:58.621Z

We are currently investigating login issues to the Manage web console.

Nov 8, 2018

Report: "Slow responses"

Last update 2018-11-08T18:04:56.716Z

resolved2018-11-08T18:04:56.696Z

This incident has been resolved. All services are operating normally.

monitoring2018-11-08T17:54:54.796Z

A fix has been implemented and we are monitoring the results. All services have returned to normal.

identified2018-11-08T17:52:20.335Z

The issue has been identified and we are working on it. Most responses have returned to normal levels at this time.

investigating2018-11-08T17:36:50.605Z

We are currently investigating an issue that is causing elevated response times.

Dec 11, 2017

Report: "Slow responses"

Last update 2017-12-11T19:21:30.040Z

resolved2017-12-11T19:21:30.025Z

We experienced slow responses in our network beginning around 8:00AM PT and this was resolved 9:38AM PT.