Payoneer Incident History

Jun 14, 2025

Report: "API - General issue"

Last update 2025-06-14T07:23:10.353Z

investigating2025-06-14T07:23:10.349Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

May 8, 2025

Report: "Payoneer system outage"

Last update 2025-05-08T19:25:19.027Z

resolved2025-05-08T19:25:18.965Z

This incident has been resolved. We apologize for any inconvenience.

monitoring2025-05-08T18:38:25.450Z

We are continuing to monitor for any further issues. Thank you for your patience and understanding.

monitoring2025-05-08T18:27:39.768Z

We are continuing to monitor for any further issues.

monitoring2025-05-08T18:21:17.091Z

A fix has been implemented and we are monitoring the results.

identified2025-05-08T17:22:27.373Z

We are continuing to work on a fix for this issue.

identified2025-05-08T16:47:05.398Z

The issue has been identified and a fix is being implemented.

investigating2025-05-08T16:08:46.932Z

We are continuing to investigate this issue.

investigating2025-05-08T15:29:56.195Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Report: "API - General issue"

Last update 2025-05-08T18:19:20.918Z

resolved2025-05-08T18:19:20.876Z

This incident has been resolved. We apologize for any inconvenience.

investigating2025-05-08T15:29:10.598Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Report: "Payoneer MyAccount issues"

Last update 2025-05-08T18:19:07.427Z

resolved2025-05-08T18:19:07.375Z

This incident has been resolved. We apologize for any inconvenience.

investigating2025-05-08T15:29:08.219Z

Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Report: "Mass Payout Account - General Issue"

Last update 2025-05-08T18:19:03.978Z

resolved2025-05-08T18:19:03.925Z

This incident has been resolved. We apologize for any inconvenience.

investigating2025-05-08T15:29:11.122Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our Mass Payout Account. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Report: "Registrations processing issue"

Last update 2025-05-08T18:18:50.158Z

resolved2025-05-08T18:18:50.096Z

This incident has been resolved. We apologize for any inconvenience.

investigating2025-05-08T15:29:07.998Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our registrations capabilities. You may experience issues in registering new payees. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

May 7, 2025

Report: "Payoneer MyAccount issues"

Last update 2025-05-07T10:57:24.485Z

resolved2025-05-07T10:57:24.434Z

This incident has been resolved. We apologize for any inconvenience.

monitoring2025-05-07T09:15:02.456Z

A fix has been implemented and we are monitoring the results.

investigating2025-05-07T06:57:07.102Z

Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

May 6, 2025

Report: "Payoneer MyAccount issues"

Last update 2025-05-06T13:20:57.884Z

resolved2025-05-06T13:20:57.839Z

This incident has been resolved. We apologize for any inconvenience.

monitoring2025-05-06T12:41:15.931Z

A fix has been implemented and we are monitoring the results.

identified2025-05-06T08:35:49.243Z

The issue has been identified and a fix is being implemented.

investigating2025-05-06T08:04:03.286Z

Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Apr 16, 2025

Report: "Payoneer MyAccount issues"

Last update 2025-04-16T14:06:50.973Z

resolved2025-04-16T14:06:50.930Z

This incident has been resolved. We apologize for any inconvenience.

monitoring2025-04-16T13:48:42.475Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-16T11:51:45.315Z

Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Apr 7, 2025

Report: "Payoneer general system degradation"

Last update 2025-04-07T13:33:11.051Z

resolved2025-04-07T13:33:10.998Z

This incident has been resolved.

monitoring2025-04-07T13:21:53.167Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-07T13:15:59.892Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Mar 17, 2025

Report: "API - General issue"

Last update 2025-03-17T21:47:54.502Z

resolved2025-03-17T21:47:54.472Z

This incident has been resolved.

monitoring2025-03-17T20:51:09.914Z

A fix has been implemented and we are monitoring the results.

investigating2025-03-17T20:16:05.392Z

We are continuing to investigate this issue.

investigating2025-03-17T19:35:00.900Z

We are continuing to investigate this issue.

investigating2025-03-17T19:02:32.790Z

We are continuing to investigate this issue.

investigating2025-03-17T18:31:46.378Z

We are continuing to investigate this issue.

investigating2025-03-17T18:05:40.454Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Dec 16, 2024

Report: "Payoneer MyAccount issues"

Last update 2024-12-16T14:34:12.459Z

resolved2024-12-16T14:34:12.329Z

This incident has been resolved. We apologize for any inconvenience.

investigating2024-12-16T14:31:26.507Z

Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Nov 19, 2024

Report: "API - General issue"

Last update 2024-11-19T19:08:16.621Z

resolved2024-11-19T19:08:16.600Z

This incident has been resolved.

monitoring2024-11-19T18:44:18.590Z

A fix has been implemented and we are monitoring the results.

investigating2024-11-19T17:59:23.673Z

We are continuing to investigate this issue.

investigating2024-11-19T17:11:25.208Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Report: "Payments processing issue"

Last update 2024-11-19T19:08:05.684Z

resolved2024-11-19T19:08:05.658Z

This incident has been resolved.

monitoring2024-11-19T18:44:31.793Z

A fix has been implemented and we are monitoring the results.

investigating2024-11-19T17:30:53.173Z

We are continuing to investigate this issue.

investigating2024-11-19T16:57:28.355Z

We are continuing to investigate this issue.

investigating2024-11-19T16:29:25.551Z

We are continuing to investigate this issue.

investigating2024-11-19T16:02:34.780Z

We are continuing to investigate this issue.

investigating2024-11-19T15:32:55.580Z

We are continuing to investigate this issue.

investigating2024-11-19T14:59:36.875Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our payments capabilities. You may experience delays in Payments processing. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Nov 13, 2024

Report: "Payoneer general system degradation"

Last update 2024-11-13T11:32:31.786Z

resolved2024-11-13T11:32:31.759Z

This incident has been resolved.

monitoring2024-11-13T09:31:04.660Z

A fix has been implemented and we are monitoring the results.

monitoring2024-11-13T09:23:50.222Z

A fix has been implemented and we are monitoring the results.

investigating2024-11-13T09:02:23.980Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Sep 29, 2024

Report: "Mass Payout Account - General Issue"

Last update 2024-09-29T05:29:23.491Z

resolved2024-09-29T05:29:23.427Z

This incident has been resolved. We apologize for any inconvenience.

investigating2024-09-29T05:05:57.397Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our Mass Payout Account. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Sep 9, 2024

Report: "Payoneer general system degradation"

Last update 2024-09-09T11:46:25.945Z

resolved2024-09-09T11:46:25.924Z

This incident has been resolved.

monitoring2024-09-09T11:03:01.991Z

A fix has been implemented and we are monitoring the results.

investigating2024-09-09T10:39:41.294Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

Jul 7, 2024

Report: "Payoneer general system degradation"

Last update 2024-07-07T09:15:35.285Z

resolved2024-07-07T09:15:35.270Z

This incident has been resolved.

monitoring2024-07-02T22:05:13.436Z

A fix has been implemented and we are monitoring the results.

investigating2024-07-02T14:25:34.971Z

We are currently investigating the issue.

May 19, 2024

Report: "Payoneer general system degradation"

Last update 2024-05-19T16:53:34.094Z

resolved2024-05-19T16:53:34.079Z

This incident has been resolved.

monitoring2024-05-19T14:42:29.103Z

A fix has been implemented and we are monitoring the results.

identified2024-05-19T09:46:53.458Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444

May 6, 2024

Report: "Mass Payout Account - General Issue"

Last update 2024-05-06T09:39:02.888Z

resolved2024-05-06T09:39:02.820Z

This incident has been resolved. We apologize for any inconvenience.

investigating2024-05-06T09:24:34.353Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our Mass Payout Account. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Mar 27, 2024

Report: "Payoneer general system degradation"

Last update 2024-03-27T16:55:50.095Z

resolved2024-03-27T16:55:50.082Z

This incident has been resolved.

monitoring2024-03-27T16:05:44.028Z

A fix has been implemented and we are monitoring the results.

identified2024-03-27T15:32:05.107Z

We are continuing to work on a fix for this issue.

identified2024-03-27T14:43:10.601Z

We are continuing to work on a fix for this issue.

identified2024-03-27T14:10:19.026Z

We are continuing to work on a fix for this issue.

identified2024-03-27T13:25:02.645Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Mar 2, 2024

Report: "Payoneer general system degradation"

Last update 2024-03-02T14:12:06.551Z

resolved2024-03-02T14:12:06.538Z

This incident has been resolved.

monitoring2024-03-02T13:10:51.210Z

A fix has been implemented and we are monitoring the results.

investigating2024-03-02T13:06:31.639Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Feb 14, 2024

Report: "Mass Payout Account - General Issue"

Last update 2024-02-14T16:02:04.153Z

resolved2024-02-14T16:02:04.030Z

This incident has been resolved. We apologize for any inconvenience.

investigating2024-02-14T15:47:24.909Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our Mass Payout Account. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Feb 2, 2024

Report: "Registrations processing issue"

Last update 2024-02-02T09:43:30.352Z

resolved2024-02-02T09:43:30.336Z

This incident has been resolved.

investigating2024-02-02T09:33:41.742Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our registrations capabilities. You may experience issues in registering new payees. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Report: "Payoneer MyAccount issues"

Last update 2024-02-02T09:43:15.122Z

resolved2024-02-02T09:43:15.035Z

This incident has been resolved. We apologize for any inconvenience.

investigating2024-02-02T09:43:09.529Z

Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Report: "Payoneer MyAccount issues"

Last update 2024-02-02T09:43:12.151Z

resolved2024-02-02T09:43:12.134Z

This incident has been resolved.

investigating2024-02-02T09:33:42.165Z

Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Report: "Payoneer MyAccount issues"

Last update 2024-02-02T09:33:43.511Z

resolved2024-02-02T09:33:43.408Z

This incident has been resolved. We apologize for any inconvenience.

investigating2024-02-02T09:33:43.117Z

Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Dec 12, 2023

Report: "API - General issue"

Last update 2023-12-12T15:19:00.279Z

resolved2023-12-12T15:19:00.263Z

This incident has been resolved.

identified2023-12-12T13:09:48.019Z

We are continuing to work on a fix for this issue.

identified2023-12-12T12:07:13.814Z

We are continuing to work on a fix for this issue.

identified2023-12-12T10:58:18.982Z

The issue has been identified and a fix is being implemented.

monitoring2023-12-12T10:29:22.420Z

A fix has been implemented and we are monitoring the results.

identified2023-12-12T10:15:27.551Z

The issue has been identified and a fix is being implemented.

investigating2023-12-12T09:45:01.620Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Nov 29, 2023

Report: "Payoneer general system degradation"

Last update 2023-11-29T10:41:37.355Z

resolved2023-11-29T10:41:37.337Z

This incident has been resolved.

monitoring2023-11-29T09:17:25.279Z

A fix has been implemented and we are monitoring the results.

identified2023-11-29T08:40:58.704Z

The issue has been identified and a fix is being implemented.

investigating2023-11-29T07:58:40.262Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Nov 3, 2023

Report: "Payoneer general system degradation"

Last update 2023-11-03T15:35:52.594Z

resolved2023-11-03T15:35:52.578Z

This incident has been resolved.

monitoring2023-11-03T10:20:38.180Z

We are continuing to monitor for any further issues.

monitoring2023-11-03T10:20:16.082Z

A fix has been implemented and we are monitoring the results.

investigating2023-11-03T09:55:29.664Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Nov 2, 2023

Report: "API - General issue"

Last update 2023-11-02T20:55:03.932Z

resolved2023-11-02T20:55:03.915Z

This incident has been resolved.

monitoring2023-11-02T20:31:16.155Z

A fix has been implemented and we are monitoring the results.

investigating2023-11-02T20:26:26.948Z

We are continuing to investigate this issue.

investigating2023-11-02T20:04:07.075Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Oct 12, 2023

Report: "API - General issue - Identified"

Last update 2023-10-12T15:18:11.240Z

resolved2023-10-12T15:18:11.227Z

This incident has been resolved.

monitoring2023-10-12T14:38:57.674Z

A fix has been implemented and we are monitoring the results.

identified2023-10-12T14:10:29.754Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Sep 7, 2023

Report: "API - General issue - Identified"

Last update 2023-09-07T14:50:03.725Z

resolved2023-09-07T14:50:03.713Z

This incident has been resolved.

monitoring2023-09-07T14:29:19.274Z

A fix has been implemented and we are monitoring the results.

identified2023-09-07T13:07:02.962Z

Dear client, The issue is caused due to a service degradation on one of our 3rd party provider's service, which is currently being handled by their engineering teams with high priority.

identified2023-09-07T12:14:09.754Z

We are continuing to work on a fix for this issue.

identified2023-09-07T11:45:03.446Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Aug 2, 2023

Report: "API - General issue"

Last update 2023-08-02T07:58:37.622Z

resolved2023-08-02T07:58:37.606Z

This incident has been resolved.

monitoring2023-08-02T07:41:16.908Z

A fix has been implemented and we are monitoring the results.

investigating2023-08-02T07:35:44.263Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Jul 23, 2023

Report: "Mass Payout Account - General Issue"

Last update 2023-07-23T11:55:00.412Z

resolved2023-07-23T11:55:00.330Z

This incident has been resolved. We apologize for any inconvenience.

investigating2023-07-23T11:54:25.458Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our Mass Payout Account. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Jul 13, 2023

Report: "API - General issue - Identified"

Last update 2023-07-13T16:41:49.879Z

resolved2023-07-13T16:41:49.861Z

This incident has been resolved.

monitoring2023-07-13T15:55:35.711Z

A fix has been implemented and we are monitoring the results.

identified2023-07-13T15:50:41.112Z

We are continuing to work on a fix for this issue.

identified2023-07-13T15:20:21.303Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Jul 12, 2023

Report: "API - General issue - Identified"

Last update 2023-07-12T12:13:07.817Z

resolved2023-07-12T12:13:07.804Z

This incident has been resolved.

monitoring2023-07-12T11:42:08.967Z

A fix has been implemented and we are monitoring the results.

identified2023-07-12T11:05:46.010Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

May 4, 2023

Report: "API - General issue"

Last update 2023-05-04T01:29:47.741Z

resolved2023-05-04T01:29:47.727Z

This incident has been resolved.

monitoring2023-05-04T01:17:12.154Z

A fix has been implemented and we are monitoring the results.

investigating2023-05-03T23:55:58.700Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Feb 8, 2023

Report: "Payoneer general system degradation"

Last update 2023-02-08T10:14:49.411Z

resolved2023-02-08T10:14:49.400Z

This incident has been resolved.

monitoring2023-02-08T09:46:54.132Z

A fix has been implemented and we are monitoring the results.

identified2023-02-08T09:13:04.043Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Feb 6, 2023

Report: "Mass Payout Account - General Issue - Monitoring"

Last update 2023-02-06T18:19:59.553Z

resolved2023-02-06T18:19:59.535Z

This incident has been resolved.

monitoring2023-02-06T17:50:06.016Z

A fix has been implemented and we are monitoring the results. We apologize for any inconvenience.

Feb 3, 2023

Report: "API - General issue - Resolved"

Last update 2023-02-03T00:01:17.343Z

resolved2023-02-03T00:01:17.331Z

Some of our clients have experienced issues with our API due to public DNS issues. This incident has been resolved. We apologize for any inconvenience.

Feb 1, 2023

Report: "Payoneer general system degradation"

Last update 2023-02-01T20:47:40.553Z

resolved2023-02-01T20:47:40.536Z

This incident has been resolved.

monitoring2023-02-01T18:11:02.674Z

A fix has been implemented and we are monitoring the results.

identified2023-02-01T17:16:10.009Z

The issue has been identified and a fix is being implemented.

investigating2023-02-01T16:58:47.308Z

We are continuing to investigate this issue.

investigating2023-02-01T16:39:03.837Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Report: "API - General issue"

Last update 2023-02-01T16:41:39.030Z

resolved2023-02-01T16:41:39.015Z

This incident has been resolved.

investigating2023-02-01T16:38:45.621Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Jan 19, 2023

Report: "Payoneer general system degradation"

Last update 2023-01-19T18:59:28.892Z

resolved2023-01-19T18:59:28.876Z

This incident has been resolved.

identified2023-01-19T17:31:01.582Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Jan 15, 2023

Report: "API - General issue - Identified"

Last update 2023-01-15T10:17:07.293Z

resolved2023-01-15T10:17:07.280Z

This incident has been resolved.

monitoring2023-01-15T09:06:05.101Z

A fix has been implemented and we are monitoring the results.

identified2023-01-15T08:34:42.712Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Dec 13, 2022

Report: "Payoneer general system degradation"

Last update 2022-12-13T11:17:44.396Z

resolved2022-12-13T11:17:44.379Z

This incident has been resolved.

monitoring2022-12-13T11:03:03.981Z

A fix has been implemented and we are monitoring the results.

identified2022-12-13T10:51:43.725Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Nov 29, 2022

Report: "Payoneer MyAccount issues"

Last update 2022-11-29T13:06:22.208Z

resolved2022-11-29T13:06:22.197Z

This incident has been resolved.

monitoring2022-11-29T12:03:39.770Z

A fix has been implemented and we are monitoring the results.

identified2022-11-29T11:28:00.492Z

Dear Client, Please be informed that we are currently experiencing a technical issue with Payoneer MyAccount. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Nov 21, 2022

Report: "Payoneer general system degradation"

Last update 2022-11-21T18:09:40.387Z

resolved2022-11-21T18:09:40.370Z

This incident has been resolved.

monitoring2022-11-21T17:03:00.488Z

A fix has been implemented and we are monitoring the results.

identified2022-11-21T16:57:06.646Z

Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Report: "Registrations processing issue"

Last update 2022-11-21T10:41:47.913Z

resolved2022-11-21T10:41:47.826Z

This incident has been resolved. We apologize for any inconvenience.

investigating2022-11-21T10:41:39.049Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our registrations capabilities. You may experience issues in registering new payees. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Nov 8, 2022

Report: "Registrations processing issue"

Last update 2022-11-08T10:34:00.053Z

resolved2022-11-08T10:33:58.768Z

This incident has been resolved. We apologize for any inconvenience.

investigating2022-11-08T10:27:37.917Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our registrations capabilities. You may experience issues in registering new payees. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444

Oct 25, 2022

Report: "API - General issue - Identified"

Last update 2022-10-25T06:39:08.138Z

resolved2022-10-25T06:39:08.121Z

This incident has been resolved.

monitoring2022-10-25T05:41:27.945Z

A fix has been implemented and we are monitoring the results.

identified2022-10-25T04:44:26.461Z

Dear Client, Please be informed that we are currently experiencing a technical issue with our API. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Russia: +7.499.979.9781 ext 444 Israel: +972.732633578 ext. 444