Historical record of incidents for Patch
Report: "Elevated API Errors"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're experiencing an elevated level of API errors and are currently looking into the issue.
Report: "Elevated errors on api.patch.io"
Last updateThis incident has been resolved.
Identified the issue and addressed the immediate cause. Since 15:37pm PST, there have been 0 error responses from the Orders API.
Currently investigating, seeing a higher error rate on Orders API
Report: "Checkouts with a specified Fixed Amount or Fixed Price may be unable to complete the flow"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Project pages are unavailable"
Last updateMultiple pages that load Project data are unavailable.
Report: "Degraded response time on api.patch.io"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Elevated errors"
Last updateThe Patch Platform experienced an elevated error rate during a 1-minute window.
Report: "Availability issue"
Last updateThe Patch Platform was unavailable during a 1-minute window.
Report: "Availability issue"
Last updateThe Patch Platform was unavailable during a 2-minute window.
Report: "Availability issue"
Last updateThe Patch Platform was unavailable during a 5-minute window.
Report: "Elevated errors and response time"
Last updateThe Patch Platform was partially unavailable during a 6-minute window.
Report: "Service temporarily unavailable"
Last updateService was unavailable between 6:11 and 6:14PM
Report: "503 Service Temporarily Unavailable"
Last updatePatch was unavailable for a 9-minute time window.
Report: "503 Service Temporarily Unavailable"
Last updatePatch was unavailable during a 6-minute time window.
Report: "503 Service Temporarily Unavailable"
Last updatePatch was unavailable during a 6-minute time window.
Report: "Login issues"
Last updateThe issue seems to be resolved and login to our dashboard is working again.
We have identified an issue with our authentication provider and are working with them to resolve it. Our API isn't affected and users already logged-in can continue accessing the dashboard.
Report: "Issues with login"
Last updateThis incident has been resolved.
The issue seems to have recovered and login to our dashboard is working again. We are continuing to monitor.
We've identified an issue with our authentication provider and are working with them to resolve it.
We are currently investigating issues with logins to the dashboard. Our API isn't affected and users already logged-in can continue accessing the dashboard.
Report: "503 Service Temporarily Unavailable"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Report: "503 Service Temporarily Unavailable"
Last updateThis incident has been resolved.
We are seeing 503 errors across Patch API, Dashboard, Checkout, and Registry. A fix has been implemented and are continuing to monitor at this time
Report: "503 Service Temporarily Unavailable"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
This incident has been resolved. We are continuing to monitor at this time.
We are seeing 503 errors across Patch API, Dashboard, Checkout, and Registry. We are investigating and will continue to provide updates.
Report: "Dashboard + API downtime"
Last updateAll services are accessible again.
A fix has been implemented and we are coming back online. We are monitoring the return to normal.
We have identified the cause of the outage and are working to restore service
We are investigating certificate issues with our dashboards and APIs