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Parabola is currently Operational

Last checked 2025-06-14T13:38:50.458Z from Parabola's official status page

Historical record of incidents for Parabola

Jun 10, 2025

Report: "Slowness in chat side-bar and AI features"

Last update 2025-06-10T17:53:36.317Z

resolved2025-06-10T09:00:00.000Z

From 2025-06-10 07:30 - 17:00 UTC, our chat side-bar and AI features had degraded or delayed performance. The root-cause was with our AI/LLM provider; we are monitoring

Jun 3, 2025

Report: "Parabola Application and Website Broken"

Last update 2025-06-03T18:18:42.738Z

resolved2025-06-03T18:18:42.721Z

This incident has been resolved.

identified2025-06-03T17:03:56.000Z

The parabola.io website is unavailable (root-cause: our CMS provider). The flow-builder Application is online after an earlier degration. Scheduled flows are unaffected.

identified2025-06-03T17:02:09.000Z

The parabola.io website and documentation is unavailable for many users. The root-cause is our CMS provider. The flow-builder Application, parabola.io, had some slowness and unavailability from 2025-06-03 14:00 - 17:00 UTC Scheduled flow-runs and backend processes are unaffected

identified2025-06-03T14:00:53.000Z

Report: "Parabola Application and Website Broken"

Last update 2025-06-03T13:18:00.000Z

Resolved2025-06-03T13:18:00.000Z

This incident has been resolved.

Update2025-06-03T12:03:00.000Z

The parabola.io website is unavailable (root-cause: our CMS provider). The flow-builder Application is online after an earlier degration. Scheduled flows are unaffected.

Update2025-06-03T12:02:00.000Z

The parabola.io website and documentation is unavailable for many users. The root-cause is our CMS provider.The flow-builder Application, parabola.io, had some slowness and unavailability from 2025-06-03 14:00 - 17:00 UTC Scheduled flow-runs and backend processes are unaffected

Identified2025-06-03T09:00:00.000Z

The parabola.io website and documentation is unavailable for many users. The root-cause is our CMS provider.The flow-builder Application, parabola.io, had some slowness and unavailability from 2025-06-03 14:00 - 17:00 UTC Scheduled flow-runs and backend processes are unaffected

May 22, 2025

Report: "User login was blocked"

Last update 2025-05-22T21:49:47.571Z

resolved2025-05-22T19:00:00.000Z

From 2025-05-22 18:45 - 19:20 UTC, many customers were unable to log in to Parabola. During this time, the scheduled runs for those customers also failed. Run retries after the incident proceeded as normal; users do not need to do anything. The root cause was a coding error.

Report: "User login was blocked"

Last update 2025-05-22T14:00:00.000Z

Resolved2025-05-22T14:00:00.000Z

May 15, 2025

Report: "App responsiveness issues"

Last update 2025-05-15T18:00:18.382Z

resolved2025-05-15T18:00:18.365Z

All systems normal

monitoring2025-05-15T17:59:02.192Z

A fix has been implemented and we are monitoring the results.

investigating2025-05-15T17:50:26.741Z

We are investigating issues with delayed responses and slowdowns in one of our systems. The web app and flow runs may be delayed or impacted.

May 5, 2025

Report: "Increased Errors for Custom Transform Steps"

Last update 2025-05-05T19:48:43.403Z

resolved2025-05-05T19:48:43.385Z

This incident has been resolved.

monitoring2025-05-05T19:47:55.000Z

A fix has been implemented and we are monitoring the results.

identified2025-05-05T14:02:17.000Z

Custom Transform steps are seeing increased error rates. The issue has been identified and is with the underlying AI service provider. We are working towards a fix.

investigating2025-05-05T01:00:10.000Z

We are investigating increased error rates with the Custom Transform step.

May 1, 2025

Report: "Increased Errors for Google Steps"

Last update 2025-05-01T02:06:25.645Z

resolved2025-04-28T15:05:48.000Z

This incident has been resolved.

monitoring2025-04-28T13:00:19.000Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-23T16:45:25.000Z

We are looking into reports of increased errors on Google integration steps.

Apr 22, 2025

Report: "Most flow runs delayed; some failures"

Last update 2025-04-22T17:20:49.067Z

resolved2025-04-22T07:30:00.000Z

From 2025-04-22 07:05 to 2025-04-22 14:30 UTC , flow runs were delayed, and a small portion of flows failed. The root cause was in the Parabola infrastructure, and has since been stabilized.

Apr 4, 2025

Report: "Scheduled runs were not started"

Last update 2025-04-04T08:46:12.614Z

resolved2025-04-04T08:46:12.604Z

Scheduled runs were skipped during period between 2025-04-03 20:10-20:35 UTC. Scheduled runs have resumed

Feb 27, 2025

Report: "OpenAI API Outage"

Last update 2025-02-27T00:40:14.328Z

resolved2025-02-27T00:40:14.310Z

This incident has been resolved.

investigating2025-02-26T23:45:00.253Z

We are aware of an issue affecting the OpenAI api and are looking into it.

Feb 5, 2025

Report: "Partial Outage of Website"

Last update 2025-02-05T21:48:56.958Z

resolved2025-02-05T19:00:42.000Z

We experienced roughly 5 minutes of the web app being unreachable this afternoon. Scheduled runs and run triggers were unaffected.

Dec 12, 2024

Report: "OpenAI down"

Last update 2024-12-12T02:57:24.468Z

resolved2024-12-12T02:57:24.453Z

A fix has been implemented and all functionality should be restored.

monitoring2024-12-12T01:17:30.000Z

An OpenAI outage is causing degraded functionality. Some live building might be slowed. We are actively working to restore functionality.

monitoring2024-12-12T01:07:42.000Z

An OpenAI outage is causing degraded functionality. Some live building might be slowed. We are actively working to restore functionality. See our status page for more information https://status.parabola.io/

identified2024-12-12T00:53:24.000Z

Some live building might be slowed. We have identified the issue and are working to resolve.

Dec 7, 2024

Report: "Email Triggers Unsuccessfully Triggering Flows"

Last update 2024-12-07T17:49:54.023Z

resolved2024-12-07T17:49:54.009Z

This incident has been resolved.

identified2024-12-07T15:43:20.707Z

The issue has been identified and a fix is being implemented.

investigating2024-12-07T14:38:39.319Z

We are currently investigating this issue.

Sep 24, 2024

Report: "09-24 Step Spinning Issue"

Last update 2024-09-24T18:46:57.851Z

resolved2024-09-24T18:46:57.835Z

This incident has been resolved.

investigating2024-09-24T17:56:41.365Z

We are currently investigating this issue.

Jun 12, 2024

Report: "June 11 Degraded Service"

Last update 2024-06-12T00:16:27.853Z

resolved2024-06-12T00:16:27.836Z

This incident has been resolved.

identified2024-06-12T00:14:13.833Z

We are continuing to work on a fix for this issue.

identified2024-06-11T22:13:29.806Z

The issue has been identified and a fix is being implemented.

May 30, 2024

Report: "Some steps can't be edited in the builder"

Last update 2024-05-30T18:47:59.747Z

resolved2024-05-30T18:47:59.731Z

This incident has been resolved.

investigating2024-05-30T18:09:18.217Z

We are currently investigating this issue.

Jan 29, 2024

Report: "Flow Builder Crashing"

Last update 2024-01-29T19:27:53.338Z

resolved2024-01-29T19:27:53.322Z

This incident has been resolved.

investigating2024-01-29T19:16:39.319Z

We are continuing to investigate this issue.

investigating2024-01-29T19:12:54.782Z

We are aware of issues with the builder and a fix is currently deploying.

Nov 16, 2023

Report: "Table visualizations are not rendering correctly"

Last update 2023-11-16T21:56:31.800Z

resolved2023-11-16T21:56:31.786Z

This incident has been resolved.

identified2023-11-16T21:06:43.000Z

Some Table visualizations are not rendering correctly. A fix is being implemented.

Sep 19, 2023

Report: "Triggered run outage"

Last update 2023-09-19T05:45:11.557Z

resolved2023-09-19T05:45:11.541Z

We've recovered from an AWS platform issue that impacted triggered Flow runs.

monitoring2023-09-19T04:38:25.648Z

Parabola has largely recovered from intermittent issues running triggered Flows. We continue to monitor AWS platform status.

monitoring2023-09-19T02:09:42.000Z

Due to AWS platform issues, we're seeing intermittent issues with triggered Flow runs. We continue to monitor and will relay updates as they become available.

monitoring2023-09-19T00:02:58.000Z

Due to AWS platform issues, we're seeing intermittent issues with triggered Flow runs. We continue to monitor and will relay updates as they become available.

Sep 18, 2023

Report: "Triggered run outage"

Last update 2023-09-18T23:10:17.726Z

resolved2023-09-18T23:10:17.712Z

System activity has returned to normal.

monitoring2023-09-18T22:45:56.247Z

We're seeing strong signs of recovery from a datacenter-wide issue and are continuing to monitor.

monitoring2023-09-18T22:18:42.484Z

Flow runs are being processed at ~50% capacity. We're seeing signs of recovery from a datacenter-wide issue.

investigating2023-09-18T22:00:55.491Z

Triggered Flows runs (schedules, webhooks, emails) are not able to run. Manually run Flows are unaffected. The team is working on identifying and resolving the issue.

Jul 19, 2023

Report: "Shopify Import Outage"

Last update 2023-07-19T02:47:25.939Z

resolved2023-07-19T02:47:25.925Z

This incident has been resolved. Impacted users will receive more details via email.

investigating2023-07-19T01:17:23.531Z

We are currently investigating an issue where Pull from Shopify steps are not pulling in orders data.

Apr 24, 2023

Report: "Flow Run Outage"

Last update 2023-04-24T22:43:06.727Z

resolved2023-04-24T21:00:00.000Z

Some flow runs experienced unexpected failures at 2pm PST

Mar 31, 2023

Report: "Toolbar and permissions issues"

Last update 2023-03-31T00:41:42.907Z

resolved2023-03-31T00:41:42.891Z

This incident has been resolved.

identified2023-03-31T00:40:06.000Z

A fix has been deployed.

identified2023-03-30T23:23:02.880Z

The Flow builder is currently experiencing issues; we are actively working on a fix.

Mar 14, 2023

Report: "homepage performance issues"

Last update 2023-03-14T16:33:43.616Z

resolved2023-03-14T16:33:43.603Z

This incident has been resolved.

investigating2023-03-14T15:43:26.848Z

We are experiencing performance issues and are actively working on a fix.

Feb 1, 2023

Report: "Live Flow runs affected"

Last update 2023-02-01T20:33:01.641Z

resolved2023-02-01T00:00:00.000Z

An issue affected Live Flow runs between January 31st 4:00pm - February 1st 9:30am PST. The issue has been resolved, but run logs from this period may be inaccurate. We will continue to share more detailed updates.

Mar 10, 2020

Report: "A stripe outage is preventing users from logging in"

Last update 2020-03-10T16:26:02.247Z

resolved2020-03-10T16:26:02.232Z

This incident has been resolved.

investigating2020-03-10T00:18:56.000Z

The issue is resolved.

investigating2020-03-10T00:16:30.777Z

We are continuing to investigate this issue.

investigating2020-03-10T00:12:53.795Z

We are currently investigating this issue.

Nov 26, 2019

Report: "Steps taking longer to start"

Last update 2019-11-26T16:37:14.434Z

resolved2019-11-26T16:37:14.421Z

This incident has been resolved.

monitoring2019-11-26T16:36:52.771Z

A fix has been implemented and we are monitoring the results.

investigating2019-11-26T16:36:14.910Z

We are continuing to investigate this issue.

investigating2019-11-26T16:35:21.336Z

We are currently investigating this issue.