Is Paperless Post Down Right Now? Check if there is a current outage ongoing.

We have received confirmation from our third-party partner that the issue is fully resolved.

Our third-party email sending partner has implemented a fix to allow delayed emails to be sent. We are seeing on our end that the delayed emails are now successfully going through. We will continue to monitor for stability.

We have identified that our third-party email sending partner is experiencing intermittent delays delivering emails due to a service outage. Your Card or Flyer sent via email may remain in "Sending..." status during this time. We are monitoring the issue and will ensure your affected messages are sent once our third-party partner is fully back online.

We have confirmed that our app and website are stable, and the incident has been resolved.

We have identified and reverted the cause of the outage, and are monitoring for stability.

The majority of Cards and Flyers on Paperless Post's website and app are currently not loading correctly. We are investigating the issue.

Our third-party SMS sending partner is successfully delivering delayed messages. Your previously "Sending..." invites should be sent now. Please reach out to help@paperlesspost.com if you have any questions.

We have identified that our third-party SMS sending partner is experiencing intermittent delays delivering SMS due to a maintenance window. Your invitation sent via phone number may remain in "Sending..." status during this time. We are monitoring the issue and will ensure your affected messages are sent once our third-party partner is fully back online.

The outage has been resolved, and our app and website are fully operational again.

Our website and app are back online, and we are continuing to monitor for stability.

We are currently experiencing an unexpected website and app outage and are investigating the cause. Our apologies for the inconvenience.

This incident affecting sending has been resolved. Please reach out to help@paperlesspost.com with any questions.

We have remedied sending issues and affected users' sending is completing. We will continue to monitor and provide a final update.

We have identified the issues affecting sending and are working to restore full functionality as soon as possible. Any Cards/Flyers in "Sending" status will be sent to recipients once this incident is resolved.

We are currently investigating a partial outage affecting sending through our site. We recommend waiting to send your Cards/Flyers until this incident is resolved and will continue to post updates. Apologies for the inconvenience.

We have fully resolved the site outage, and all pages and invitations on our website and app are fully accessible again.

A fix has been implemented and we are monitoring the results. All accounts and pages should be accessible again, though it may take more time than usual to load individual pages.

We are continuing to investigate this issue and working to get our website and apps back up as soon as possible - all existing Card and Flyer data is safe.

We are continuing to investigate this issue.

We are currently experiencing a partial outage leading to increased load times for our homepage, and errors when attempting to log in or view card design listing pages. We are currently investigating the issue and working to remedy it as soon as possible.

We have resolved the site outage at this time. Please reach out to help@paperlesspost.com if you have any questions.

We are continuing to work on a fix for this issue.

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience.

Our engineers have resolved the issue, and all pages on our site should be displaying correctly.

The Paperless Post homepage is not loading correctly on the newest versions of Chrome and Microsoft Edge (128.0.6613.85 and 128.0.2739.42) We are investigating this issue and will follow up as soon as we have any updates.

Our third-party service has confirmed that service has been fully restored for affected customers in the Newark, New Jersey area.

A third-party service that Paperless Post uses for hosting is experiencing degraded performance for customers in the Newark, New Jersey region. Customers in this region may experience issues with accessing the Paperless Post website or app, or loading images. This issue is also affecting our SMS sending partner, and some invitations and messages sent via text message may show an "Undeliverable" status. We are monitoring the issue and will resend any affected messages once our third-party partner is fully back online.

We have resolved this issue now and previously affected text messages have been resent with Card/Flyer links.

Text messages sent through our site should again be sending as intended, and we are still monitoring for any additional changes. We are currently working on fixing and resending any previously sent messages that were affected by this third-party outage, and will provide an additional update when that work has been completed.

Select text messages sent through our site are currently being sent without Card/Flyer links. We are investigating this issue and will follow up as soon as we have any updates.

We have resolved the database connection issue. Please reach out to help@paperlesspost.com if we can help with any questions.

Services are now resuming normally. We will continue to monitor the site and provide a final update. Thank you for your patience.

We are currently investigating a database issue. Services related to login, My Events, guest tracking, saving, and sending are intermittent.

Text message sending is again fully operational. Please reach out to us at help@paperlesspost.com if we can help with any questions.

Invitations and follow up messages sent to phone numbers are again delivering successfully. We are currently working on resending any lingering invitations and messages with a "Sending Failed" status, and our monitoring our third-party service provider for additional updates.

The service that handles text message invitations and follow up messages sent through our site is experiencing delivery failures to AT&T and Verizon numbers. Any messages sent to these numbers will be delayed until further notice.

Everything is running smoothly, and this incident is resolved. Please reach out to us at help@paperlesspost.com if we can help with any questions.

We have rolled out a fix to address the saving and loading issues. We are continuing to monitor the site, and will provide a final update once everything is stable.

We are currently seeing errors with loading pages and saving Cards and Flyers on our site and are investigating the cause.

This incident has been resolved, and all affected card designs are back online.

We have identified an issue that is causing many of our Card pages to be inaccessible or show as broken links. Our team is currently working on a resolution.

Our SMS service partner is reporting this incident as resolved. Any text messages that were delayed have now been sent out.

Our SMS service partner was experiencing an outage today, which was causing delays with direct SMS/text message sends through our site. The issue has been resolved and any text messages that were delayed have now been sent out. We are continuing to monitor this.

Our SMS service partner is currently experiencing an outage, which is causing delays with direct SMS/text message sends through our site. We apologize for the inconvenience, and recommend postponing any direct sends to US/Candian phone numbers until this is resolved.

We have fully resolved the site outage, and you are again able to log in and access your Cards and Flyers. Let us know if we can help with anything else!

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience.

We have fully resolved this site outage issue at this time. Let us know if we can help with anything else!

We have remedied the outage but will continue to monitor the site. We will provide a final update once everything stabilizes.

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience.

Thanks for your patience as we worked to resolve the outage affecting text messages sent to T-Mobile numbers — we're fully operational again, and any affected messages have been sent.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate the partial outage affecting follow up messages, reminders, private messages, and RSVP confirmations sent via text message to T-Mobile numbers

We are still investigating the partial outage involving text message sending of follow up broadcasts, RSVP confirmations, and private messages.

We are continuing to investigate this issue.

We are currently investigating errors with follow up broadcasts and RSVP confirmations sent via text message.

This incident has been resolved, and you should be able to log in again as normal. Please reach out to us at help@paperlesspost.com if we can help with any questions.

We are currently experiencing an issue with logging into the site and we are investigating the cause. Our apologies for the inconvenience.

Cloudinary has resolved the issue on their end, and Card and Flyer saving and sending are operational again on our side. You can now move forward with saving and sending your Paperless Post mailings.

Cloudinary, a third-party service that affects image saving on our website, is currently experiencing an issue. We are waiting for a status update from Cloudinary and will follow up as updates are available. We apologize for the inconvenience.

We have fully resolved this site outage issue at this time. Let us know if we can help with anything else!

We have remedied the outage but will continue to monitor the site. We will provide a final update once everything stabilizes.

We have identified the cause of the site outage and will keep you posted once a solution as been implemented. Thank you for your patience.

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience.

We have fully resolved this site outage issue at this time. Let us know if we can help with anything else!

We have remedied a recent outage but will continue to monitor the site. We will provide a final update once everything stabilizes.

Thank you for your patience. Site issues have been fully resolved at this time; we are not impacted by any remaining AWS outages. Please feel free to reach out to us at help@paperlesspost.com if we can assist with anything else.

Our site appears to be stable but we are continuing to monitor the AWS incident here: https://status.aws.amazon.com/. We will provide a final update once AWS has resolved on their end.

The service that hosts our website, AWS, is currently experiencing an issue. This is affecting invite sending through our site. We are waiting for a status update from AWS and will follow up as updates are available. We recommend postponing any sends until this is resolved and apologize for the inconvenience.

The site has remained stable and is performing as expected. Please reach out to us at help@paperlesspost.com if we can help with any questions.

Our website is currently stable -- invitations and the My Events page should now be loading as expected. We will continue to monitor and provide a final update once we can confirm the site is performing as expected.

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience -- we will provide updates as they are available.

We have fully resolved this site outage issue at this time. Please reach out to us at help@paperlesspost.com if we can help with anything else.

We have remedied the outage but are working to resolve some previous card preview and sending issues. We will provide a final update once everything stabilizes.

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience.

We have identified the cause of the image issues and will keep you posted once a solution as been implemented. Thank you for your patience.

We are currently experiencing an issue with cards loading and sending, and are investigating the cause. We will provide updates as they are available. Our apologies for the inconvenience.

We have fully resolved this site outage issue at this time. Let us know if we can help with anything else!

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience.

Thank you for your patience. We have fully resolved this issue with the Add Guests/Recipients pages and Tracking pages at this time. Everything should now be loading as expected. Let us know if we can help with anything else: https://www.paperlesspost.com/contact

We are currently experiencing an unexpected issue with the Add Guests/Recipients pages and Tracking pages for our online cards. We have identified the cause and will provide an update once a solution has been implemented. Thank you for your patience.

Thank you for your patience. The issue has been fully resolved. If you continue to run into any trouble, please contact us so we can help: https://www.paperlesspost.com/contact

We have remedied the outage but will continue to monitor the site. We will provide a final update once everything stabilizes.

The vendor fix has been applied. We are continuing to investigate issues with some parts of the website.

We have identified that this outage is a result of a problem with a vendor and await a fix

We are continuing to work on a fix for this issue.

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience.

Thank you for your patience. We have fully resolved the site issue. Please feel free to reach out to us at help@paperlesspost.com if we can help with anything else!

We have identified the issue. Our website and events should begin loading as normal.

We are currently experiencing sporadic site issues and are investigating the cause - our apologies for the inconvenience. We will share any available updates and appreciate your patience.

All Gmail addresses that previously bounced during Google’s outage have now been resent.

Google has resolved their delivery issues. Any impacted emails will now be re-sent. Please note this may take some time, and we will follow up as soon as all emails have been delivered.

Gmail is currently experiencing delivery issues on their end, so we suggest waiting to send to any emails using Google at this time. We will provide an update as soon as we have more details about the timeline for their fix. Sending to all other domains is not impacted at this time.

We have resolved the email sending issues and any mailings that were held up have now been sent. Please send us an email at help@paperlesspost.com if we can help with anything else!

We have remedied the email issue but will continue to monitor the site. We will provide a final update once everything stabilizes.

We have identified the cause of the email issues and will keep you posted once a solution has been implemented. Thank you for your patience.

We are currently experiencing a delay with Card email sending and are investigating the cause. We are sorry for the inconvenience and will let you know as soon as we have an update.

Page loading issues have been resolved. Let us know if we can help with anything else!

Thank you for your patience! Card pages now appear to be loading quickly. We will continue to monitor performance.

Due to a third party incident, we are currently experiencing slowness with card pages loading. We apologize for the inconvenience and will follow up with updates as they are available.

We have remedied the issue and will continue to monitor the site. Let us know if we can help with anything else!

We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience - we will provide updates as we have them available. Thank you for your patience!

We have resolved the Flyer issue at this time. Let us know if we can help with anything else!

We are currently experiencing an unexpected issue with the Flyer editor and are investigating the cause. Our apologies for the inconvenience - we will keep you posted once a solution as been implemented. Thank you for your patience.

We have fully resolved this site outage issue at this time. Let us know if we can help with anything else!

We have identified the issue and will continue to monitor the site. Thank you for your patience!

We are currently experiencing intermittent site issues and are investigating the cause. Our apologies for the inconvenience. We will provide updates as soon as we have them available.

We have fully resolved the Flyer issues at this time. Let us know if we can help with anything else!

We are currently experiencing an issue with access to Flyers - our apologies for the trouble. We have identified the cause of the issue and will keep you posted once a solution as been implemented. Thank you for your patience.

This incident has been resolved.

Our team has fixed the issue and our site is now stable. We are working to make sure this doesn’t happen again and appreciate your patience!

We are investigating intermittent issues with some services. So sorry for the inconvenience! We will provide updates as soon as we have them available.

This incident has been resolved.

We have remedied the issue but will continue to monitor the site. Let us know if we can help with anything else!

We are currently experiencing sporadic site issues and are investigating the cause - our apologies for the inconvenience. We will share any available updates and appreciate your patience.

We have resolved this site issue at this time. Let us know if we can help with anything else!

We are currently experiencing an unexpected site issue with Flyer and iOS login and are investigating the cause. Our apologies for the inconvenience.

We have fully resolved the Flyer email sending issues at this time. Any mailings that were held up have now been sent. Let us know if we can help with anything else!

Thanks for your patience! We have remedied the email issues so any new Flyers can send as expected. We are in the process of fixing any Flyers affected by yesterdays outage that are still stuck. We will provide any update once these have all been sent out.

We have identified the cause of the email issues and will keep you posted once a solution as been implemented. Thank you for your patience.

We are currently experiencing an issue with Flyer emails not sending and are investigating the cause. Our apologies for the inconvenience.

The issues with cards sending is resolved! If you weren’t able to click “send”, you can try now. Or if your cards are “sending” on your tracking page, refresh to see updated statuses. Please reach out to help@paperlesspost.com if you still need assistance. Thank you for your ongoing patience during these issues. The provider that housed some of our servers lost power yesterday evening, resulting in an outage on our site and a delay in sending cards that were en route during that period. Our apologies again for the delay!

We are continuing to investigate issues with cards sent during the outage last night.

We're currently experiencing an outage and are actively looking into the cause of the issue. We are working to get the site back up and and running as soon as possible.

This issue has been resolved and previously dispatched emails are being delivered normally now.

We are investigating the cause of an issue with sending cards. Thanks for your patience as we work on this!

The issue with sending new cards and emails was resolved at 3:45pm EST on 10/4; our team continued to work on sending any stuck emails last night, and they have all been sent as well. We're so sorry for the delay - if you have additional questions or need help with anything, please reach out to help@paperlesspost.com

We’re actively looking into the cause of an issue with sending cards and emails, and are working to resolve it as soon as possible.

This issue has been resolved.

Email sending times should be back to normal. All emails should have been cleared from our queue and delivered to guest & recipient inboxes by now.

We are currently experiencing a delay with email sending. Our apologies for any inconvenience in the interim!

The issue with the card images loading has been resolved.

Cards images & previews should load on the site again. If you still encounter any issues, please contact the support team at help@paperlesspost.com.

We're currently experiencing an issue with card images & previews loading. Our developers are investigating this issue and are working on a fix. We'll post updates here once we have more information. We're very sorry for the inconvenience caused by this!

The issue with the site loading has been resolved.

We're investigating an issue with certain pages that aren't loading on our site. We're sorry for the inconvenience! Stay tuned.

This incident has been resolved.

We have fixed the issue for anyone trying to log in on a desktop computer using Facebook log-in. The fix for anyone using the iOS app is still in progress.

We are investigating an issue that is causing Facebook login to not work for customers. If you use Facebook login as your sign-in method, please contact the support team and we can help! We'll post updates here as we make progress on a fix.

This incident has been resolved.

We've released a fix for the issue! Cards should load on the site again. If you still encounter any issues, please contact the support team: help@paperlesspost.com

The issue has been identified and a fix is being implemented.

We're currently experiencing an issue with loading our cards. Our developers are investigating this issue and are working on a fix. We'll post updates here once we have more information. We're very sorry for the inconvenience caused by this!

This incident has been resolved.

We have resolved the issue causing email sending delays! All emails should have been cleared from our queue and should be landing (or have landed) in guest and recipient inboxes now.

We've identified the issue causing email delays. The email queue is currently draining as emails are getting sent out. We should have another update within the next couple of hours.

We're investigating an issue that is causing a delay on emails. Any emails that have been triggered to send will be released from the sending queue after we fix the issue. Thanks for your patience as we work on this!

This incident has been resolved.

We are currently investigating an issue that's affecting email and message sending for some users.