Is Overleaf Down Right Now? Check if there is a current outage ongoing.

Overleaf is experiencing issues with one of our infrastructure providers. We apologize for any inconvenience and are investigating.

We are currently experiencing issues with AI features that use GPT models such as Error Assist, TeXGPT, or Writefull language checking in a non-English language. Responses may be slower than normal due to a partial OpenAI outage.

We are currently facing an issue that may affect the ability of our users to subscribe or manage their subscription. Please reach out to our support team if you require assistance while we work on resolving the situation.

This incident has been resolved.

Overleaf is now operating normally. We are continuing to monitor for any further issues. Thank you for your patience.

Our team has identified the source of the issue, and is working on a solution.

Our team is still investigating the source of the issue.

Our team is still actively working to identify the source of the issue

Our team is continuing to work on identifying the source of the issue

Our team is still working to identify the source of the issue.

The site is currently down. Engineers are investigating. We will update as soon as possible.

This incident has been resolved.

The service should now be restored. If you continue to experience problems, please contact us.

A fix has been implemented and we are monitoring the results.

We're investigating reports of users being unable to pull or clone Overleaf projects using the Git integration.

This incident has been resolved.

Searching Mendeley references should work as expected again.

This issue is still ongoing and we're working with Mendeley to resolve it.

We are currently investigating an issue affecting searching your Mendeley library through Advanced Reference Search. Importing a full Mendeley library or refreshing an already linked library does not appear to be affected.

This incident has been resolved.

An initial cause has been identified and fixed. The site appears to have stabilised, although we will continue to monitor.

We are continuing to investigate this issue.

We are receiving reports that overleaf.com is down or responding slowly for some users. Our engineers are investigating.

The problem is resolved, it's possible to login and register as usual.

The problem has been resolved, we are monitoring the situation.

Some users are not able to login with email and password, due to a reCaptcha error. Login with ORCID and Google can be a workaround. They are not affected by the issue.

This incident has been resolved.

A fix is in production and we are monitoring the system.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved. ORCID users should now be able to log in.

There is a problem with ORCID OAuth that is affecting some ORCID users. The ORCID team has been alerted to this problem, and is working on resolving it.

We are currently investigating this issue.

The issue is now resolved and the group members management page should function as expected.

We have identified an issue affecting some users when trying to access the group members management page. Our engineering team has identified the issue and is currently working on resolving it.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

Some users are encountering Server Errors when compiling.

This incident has been resolved.

The issue has been resolved.

There is an issue impacting the copy of some projects. We have identified the root cause of the problem and are working on a fix. Workaround solution to copy a project smaller than 50MB : download the project as a .zip and uploading it again.

There is an issue impacting the copy of some projects. We are currently investigating the issue. Workaround solution to copy a project smaller than 50MB : download the project as a .zip and uploading it again.

This incident has been resolved.

We continue to monitor this incident. Users who are still seeing the pop-up messages should refresh their browser page and then dismiss the message.

Some users are reporting a problem with pop-up messages for Writefull that are difficult to dismiss and that re-appear frequently. This was due to a temporary configuration issue that has now been addressed. Users who are still seeing this message should refresh their browser page and then dismiss the message.

This incident has been resolved.

The site is now operating normally. We are continuing to monitor for any further issues.

The site is now operating normally. We are continuing to monitor for any further issues.

The site is unstable at the moment, and our team is actively working to resolve the issue. We apologize for any inconvenience.

The site is largely operational but slow. We are investigating the issue.

We are currently investigating this issue.

This incident has been resolved, and PayPal transactions can be processed again.

There is an outage at PayPal that is affecting Overleaf. See https://www.paypal-status.com/history/eventdetails/86199 for more details.

We're currently investigating a problem processing payments through PayPal. Other payment methods are unaffected.

This incident has been resolved.

We are continuing to monitor for any further issues.

The fix has been deployed. The problem is now solved.

A workaround is to accept the invitation from the Project dashboard by clicking on "Join Project" button.

The issue has been identified and we are preparing a fix. We expect it will work again by 11am UTC

This incident has been resolved.

Some users may have experienced "Out of sync" errors in the editor. We have rolled out a fix for the issue.

The issue has been resolved in reCaptcha. The login form should now work again in all browsers.

Some users with newer versions of Firefox are reporting problems logging in to Overleaf. After submission, the login form reports the error: "captcha check failed: challenge expired". This seems related to compatibility problems between Firefox and reCaptcha. We are currently looking for solutions. For the moment, the workaround is to use another browser.

The issue has been fully resolved. Users who switched their PDF viewer to "Browser" as a workaround can switch it back to "Overleaf".

We have identified the issue and a fix has been implemented. Refreshing the page should restore the PDF rendering. If you changed your PDF Viewer to "Browser" you can change it back to "Overleaf".

We're still investigating the issue. Some users are reporting that switching "PDF Viewer" from "Overleaf" to "Browser" in the Overleaf Menu solves the issue. Details can be found here: https://www.overleaf.com/learn/how-to/Changing_PDF_viewer

We are investigating reports that PDFs are not rendering for some users.

This incident has been resolved.

We continue to monitor server stability.

We're seeing improvements in server stability. We continue working on the issue.

We are attempting to mitigate the issue that's causing the instability

We are continuing to investigate this issue.

We are currently investigating website instability where users are receiving server errors.

The incident is now resolved. We will keep monitoring.

Login should now start working again for all users.

We have mitigated a denial of service attack. The service should be back for logged in users. The homepage and login page are still down.

We are currently investigating the issue.

This incident has been resolved.

The syncing of project from Dropbox to Overleaf has resumed. We have seen it happen automatically. Otherwise, the synchronization should resume as soon as a file is added or edited in Dropbox. We are now monitoring.

The syncing of projects from Dropbox to Overleaf is currently having issues. We are working with Dropbox to investigate and resolve the issue.

This incident has been resolved.

We are monitoring after some reports of site access problems.

A brief interruption of services was reported by some users.

The conversion API was unavailable between 9AM BST and 11:30AM BST. Jobs were sent to an old compile cluster that was replaced by newer faster servers.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating an issue with the Open In Overleaf API.

The incident has been resolved.

We have rolled out a fix for the "PDF in separate tab" layout option. Make sure you refresh the editor page if you continue to experience issues.

We have identified a problem with the layout option "PDF in separate tab". We're working on resolving it, but in the meantime you can you select any other layout option to mitigate the problem.

The incident resolution is confirmed.

A fix has been implemented. The problem should be solved now.

We have identified the problem affecting users on old versions of safari browsers. We are preparing a fix.

This incident has been resolved.

The maintenance is now complete, and we are continuing to monitor.

We are still finishing off this maintenance period. History and git access are still offline for some users.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Overleaf will be partially down for routine maintenance from 7 UTC to 9 UTC on 1 August 2023. The following may be affected by the maintenance: - access to project-history - logging in or registering through institutional single sign on (SSO) - adding or removing emails or affiliations - deleting your account - viewing your subscription settings - university portals - templates, articles and examples in the gallery - publishing via the publish menu [Should this be "Submit"] - creating projects through IEEE Collabratec™ - the IEEE LaTeXQC (LaTeX Analyzer) service - the latex conversions API - direct git pull and push for some older projects - access to legacy Overleaf v1 projects not imported to Overleaf v2 Project listing, editing and compiling should not be affected.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Fix implemented, we are working to bring the service back up

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are investigating an outage.

This incident has been resolved.

We have rolled out a fix for the issue, and linked external URLs can be refreshed again.

We have identified a problem with refreshing linked external URLs. We are working on a solution.

The incident has been resolved.

The fix has been deployed. Reload the page to make sure you are on the latest version. Comments should now be able to be resolved.

We have identified the issue and we are working on a fix.

We are currently investigating an issue with resolving comments.

Services have returned back to normal operations.

The services are returning to normal operations, and we will continue to monitor them.

We are currently investigating degraded performance with compilations and the Dropbox integration.

This incident has been resolved.

The learn wiki is currently down. We are working on a fix.

The issue with the documentation pages has been resolved.

The issue with the documentation pages has been resolved. We are continuing to monitor the service.

We are investigating an outage on the documentation pages.

The incident is now resolved.

A fix has been implemented and we're monitoring access to the Git Bridge.

The issue has been identified and a fix is being implemented.

We are aware of an issue affecting Overleaf Git Bridge access and are investigating.

This incident has been resolved.

We have rolled out a fix for editing files without a .tex extension. For these files, you would not see a cursor. A fix is now deployed, but if you are still seeing this issue, you will need to refresh the page.

We have identified a bug when editing files without a '.tex' file extension and are deploying a fix.

We are experiencing an elevated error rate for users when editing documents. This may be limited to files without the '.tex' file extension. We are investigating.

This has been Resolved

A fix has been fully deployed to all of our servers.

We are continuing to work on a fix for this issue.

The editor is currently not loading. We have identified the problem and are working on a fix.

The issue with delayed sync to Dropbox has been resolved

We are investigating delays in syncing with Dropbox

We believe this is now resolved, and that it was related to the outage at Cloudflare.

We have received some reports that ORCID login is working again. We are continuing to monitor.

We are aware of an issue affecting ORCID login and are investigating. If you cannot currently log in with ORCID, you can send yourself a password reset using the forgot password link.

The issue with compiles has been resolved. We are continuing to monitor the service.

A fix to address the problem has been made and the situation is improving. We are continuing to monitor.

We are investigating problems with compiles.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Compiles are slow or failing. We are investigating the issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

Compiles are returning to normal for most users. We are continuing to monitor the situation.

The issue has been identified and a fix is being implemented. This may also affect project downloads, as well as compiles.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an outage affecting several components.

This incident has been resolved.

A fix has been implemented and we're monitoring the results and ensuring all subscriptions are updated correctly.

We've identified a slight glitch between our billing system and the service that is causing a delay in granting features to new subscriptions. Our engineering team is currently investigating.

The upstream issue has been resolved. Everything is operating normally.

The upstream provider has recovered, and the site is operating normally again. We are continuing to monitor.

An upstream issue at our hosting provider is affecting our services, particularly: - template gallery - publishing (submit menu) - affiliation emails - institutional sso and leading to degraded performance on the site.

Everything is operating normally.

Our services are back to normal and we are monitoring the results.

The issue has been resolved and services are coming back online, but with degraded performance. Things should improve over the next few minutes.

We have identified the issue and are working to mitigate

We are currently investigating problems connecting to the editor and compiling projects

This incident has been resolved.

The service has been restored. We are continuing to monitor the situation.

We've identified the issue and are working on a fix. The site may return for some users but may not be fully up yet.

We are investigating the outage

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

Our services are back, we continue monitor any further issues.

We are continuing to monitor any further issues.

Some of the services are back, we are monitoring the results.

Due to an issue with our hosting provider currently all our pages are returning 404 errors. Multiple internet services are currently experiencing the same problem.

The incident has now been resolved.

We are continuing to work on a fix for this issue.

The /learn pages are currently not loading for users who are not logged in. We are working on a fix. Other pages may also be affected. The workaround is for now is to log in.

GitHub has resolved the issue.

GitHub is reporting some service problems. We are monitoring and will update when GitHub has resolved the issue.