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On April 1st, 2025, a critical incident affected 1CP operations. Users encountered an error code, which was traced to a misconfiguration. The issue originated from a deployment on March 31st. To resolve the incident, the team promptly rolled back the affected deployment.

This incident has been fully resolved and 1CP is now operating as expected. Thank you for your patience.

A solution has been applied to resolve this issue. We will continue monitoring this situation to ensure full recovery.

We have identified the cause of the issue affecting 1CP. This issue has been found to affect all regions. Customers may still experience deployment timeouts. Our team is actively working on a solution. We will provide an update once more details are available.

We are continuing to investigate this issue.

We are aware of an issue causing 1CP to fail in specific scenarios in the following regions. US East (N. Virginia) Europe (Frankfurt) Asia Pacific (Tokyo) Asia Pacific (Mumbai) Asia Pacific (Singapore) Asia Pacific (Sydney) Customers in the Development Environment may experience deployment timeouts. This issue has been occurring since March 31, 2025, 23:00 UTC. Our team is currently investigating the cause. We will provide an update as soon as more details are available.

At 12:05 PM UTC, our monitoring detected the first signs of this issue. The first customer report was received at 12:53 PM UTC. The issue prevented timers from running in portions of two regions, affecting both customer applications and applications generated by Mentor. Further investigation revealed that a rare pattern in timer triggers was responsible. Corrective actions were applied, and by 6:30 PM UTC, all timers were confirmed operational. A permanent fix is being deployed to eliminate the risk of recurrence. In the meantime, enhanced monitoring is in place to detect this pattern early and enable rapid response if it reoccurs.

The issue affecting timer execution in portions of the US East / Virginia and Europe / Frankfurt regions has been resolved. A fix was successfully implemented across all impacted environments, and timers are now functioning as expected. Monitoring and validation steps have confirmed that the issue is no longer present.

We have identified the cause of the issue affecting timer execution in portions of the US East / Virginia and Europe / Frankfurt regions. Customers in these regions may have experienced errors when executing timers. A workaround has been applied, and the issue is no longer manifesting. Our team is actively working on a permanent fix, which is currently under review and will be released as soon as possible. Monitoring is in place to detect and mitigate any recurrence immediately.

We are aware of an issue affecting timer execution. Customers may encounter errors when attempting to run a timer. Our development team has identified an impact on apps generated by Mentor. Our team is actively investigating the issue and working on a resolution. We will provide an update as soon as more details become available.

On February 6, 2025, at 11:41 UTC, we experienced an issue affecting App promotion / Promote and Portal visibility in multiple regions, preventing customers from tenants created after January 30th, from developing applications as they're unable to edit or deploy them. Normal service was restored at 17:19 UTC. The incident was caused by the implementation of new features in ODC, where changes to an underlying feature on a service introduced some inconsistencies in the Platform Data Model. To prevent new occurrences, the offending changes to the platform data model were reverted, which resolved the issue and enabled the customers to resume their operations.

The incident has been resolved, the affected customers will now be able to publish and access the deployed assets in Portal. This incident has been resolved and is now operating as expected.

We are aware of an issue affecting App promotion / Promote and Portal visibility in multiple regions: This is preventing customers from tenants created after January 30th, from essentially developing applications as they're unable to edit or deploy them. Our team is actively working on a solution and will share updates once we have more details.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

<h5>RPM-4963</h5> All builds reaching the native mobile compilation stage would fail with the OS-MABS-FIN-50000 error during the incident due to an infrastructural issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue was already identified and being fixed

We are currently investigating this issue.

This incident has been resolved

Github rolled out a fix, and we are monitoring the recovery of the service

The issue has been identified and relates to the Github incident: https://www.githubstatus.com/incidents/dsf2qtzh4jpz

We are investigating degradations to GitHub.com services

This incident has been resolved.

Github rolled out a fix, and we are monitoring the recovery of the service

The issue has been identified and relates to the Github incident: https://www.githubstatus.com/incidents/2y6v4ltq26g7

We are currently investigating this issue.

This incident has been resolved.

Github is actively working on remediations and we are monitoring the recovery of the service.

The issue has been identified and relates to the Github incident: https://www.githubstatus.com/incidents/6tcfpztf6j9m

We are currently investigating this issue.

This incident has been resolved.

GitHub rolled back their changes and we are now monitoring the recovery of the service.

The issue has been identified and it is related to a network issue with GitHub as reported in their incident (https://www.githubstatus.com/incidents/shdhxntw519h)

We are investigating elevated error rates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating elevated timeout error rates.

This incident has been resolved.

The issue seems to be related to a GitHub incident (https://www.githubstatus.com/incidents/nkmhbfx8tgg7).

We are investigating elevated error rates.

This incident has been resolved.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

We have experienced some partial infrastructure outage which caused connection issues with some of our online tools. This incident has been resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing some partial infrastructure degradation which is causing some session issues on our online tools. We will keep you updated.

This incident has been resolved.

The maintenance on JCenter server has been completed and we are monitoring the results.

The issue has been identified and it's related to a maintenance in the JCenter server (https://status.bintray.com/incidents/286206vrzm1x) for Android dependencies.

We are currently investigating an issue with Android builds.

Elevated MABS 7 Android Builds failing

This incident has been resolved.

We are continuing to investigate this issue.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

There was a deployment on outsystems.com and all the systems went down. We've receiving a couple of alerts.

This incident has been resolved.

A fix has been applied to the JCenter downloads service and we are monitoring the results.

The issue has been identified and it's related to a partial outage in the JCenter downloads service (https://status.bintray.com/incidents/ctv4bdfz08bg) for Android dependencies.

We are currently investigating an issue with Android builds.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

This incident has been resolved.

The issue affecting the name resolution is now mitigated and the changes are being propagated throughout name resolution services. We expect to have it fully solved in the next 2 hours.

We are continuing to investigate this issue.

We are currently investigating this issue.

The issue is not happening anymore and builds are stabilised

The issue was fixed on the CocoaPods side. We are monitoring the results.

The issue has been identified. The issue was related to CocoaPods CDN fetching dependencies.

We are continuing to investigate the issue. This issue is intermittent and so, retrying to build the application should fix the issue.

We are continuing to investigate this issue.

We are currently investigating an issue with some iOS builds.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are experiencing some intermittent issues accessing outsystems.com services. We will update you as soon as we have the website up and running.

This incident has been resolved.

We're not experiencing the issue of fetching dependencies from CocoaPods CDN anymore. We are monitoring the results on MABS.

The issue has been identified and is related to CocoaPods CDN fetching dependencies. Builds failing with messages mentioning it failed to install some plugin might be related to this issue: Build error message example: "Error installing Cordova plugin: com.outsystems.plugins.logger." We are investigating a possible workaround

We are currently investigating affecting most iOS builds.

This incident has been resolved.

All systems are back up. We are monitoring the site.

We are continuing to investigate this issue.

We are having a degradation on Outsystems Community. We are currently investigating.

All services nominal. This incident has been resolved.

JitPack is now back up. We will be monitoring the service, but do not expect any issues building Android applications.

We have further restored Android building capability in the service. Android builds performed using MABS 6 should now succeed unless there are some custom dependencies still hosted in JitPack, which is still facing downtime issues. We will be monitoring JitPack's recovery progress closely and react accordingly.

We have migrated several core dependencies hosted on JitPack in order to restore some Android building capability in the service. Android builds performed in MABS 7 should succeed unless there are some custom dependencies still hosted in JitPack, which is still facing downtime issues. We are now attempting to restore Android building capability to older MABS versions.

We are working on a fix to mitigate the effects of the JitPack outage.

One of our third party providers, Jitpack, is down. This only affects Android builds. We are investigating possible workarounds.

We have detected an issue which is affecting most Android builds.

This incident has been resolved.

GitHub services were recovered and we are monitoring the results.

The issue has been identified and it's related to a partial outage in GitHub (https://www.githubstatus.com/incidents/76nv9h8pmkv4)

We are currently investigating an issue with GitHub integrations.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing some partial outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

We've released a fix for this issue, and all OutSystems pages are up and running once again. Our sincere apologies for the inconvenience this may have caused. We are available for any insight through our official channels.

After some analysis on this, we have verified that the issue and all our tools are back online. If you have some issues with our tools please contact us through the official channels available to you. Our sincerely apologies for the inconvenience.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and we are working on a mitigation

We are currently investigating an issue that is causing some MABS builds to fail or timeout, indiscriminately. This means that, if your build was previously working and now failed, retrying might fix the issue.

This incident has been resolved and the customer synchronizations are back to normal

A fix has been implemented and we are monitoring the results. The synchronizations are now recovering and everything should get back to normal in a few hours.

We are experiencing some partial infrastructure outage which is causing delays on Architecture Dashboard synchronization analysis. We will update you as soon as we have the website up and running.

We are happy to inform everyone that the issues we were facing are now solved and everything is up and running again. We would like to thank everyone for your patience and understanding while we were solving these issues.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

This incident has been resolved.

A workaround has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented. More information here: https://status.cocoapods.org/

All iOS Builds are failing due to an issue with the Cocoapods CDN. We are currently investigating the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

All Android Builds and some iOS builds are failing in the build phase. We are currently investigating the issue

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. Customers must update their AppShield Plugin version to <a href="https://www.outsystems.com/forge/component-versions/9379">1.5.1 from the Forge</a> to be able to have a successful build on Android, when using AppShield.

We are continuing to work on a fix for this issue.

Although the problem is identified, we haven't yet been able to overcome the problem with a satisfactory solution without causing a greater impact. This incident is only affecting Android builds making use of the AppShield Plugin.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

<h5>RPM-2747</h5> We are currently investigating an issue that is affecting all Android builds using AppShield, preventing these builds to complete successfully. This is independent of MABS Version and of AppShield Plugin Version

This incident has been resolved.

The service is back to the normal. The pattern where some iOS builds were failing when fetching external dependencies is no longer observed.

We are currently experiencing issues on some iOS builds

This incident has been resolved.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. We will update you as soon as we have the website up and running.

This incident has been resolved.

GitHub Operations has resumed his performance. We will keep monitoring the service.

We are continuing to work on a fix for this issue.

<h5>RPM-3564</h5> Both Android and iOS builds are getting its performance affected because of an ongoing <a href="https://www.githubstatus.com/incidents/n18j5g7wpg0s">GitHub incident</a>. Some builds might end up failing due to timeouts when downloading resources from GitHub.

This incident has been resolved.

We are experiencing some partial infrastructure outage which is causing connection issues with some of our online tools. The following documentation pages are unavailable at the moment: - https://success.outsystems.com/documentation/how-to_guides/ - https://success.outsystems.com/support/ To get support, please access directly via https://success.outsystems.com/support/home/ We will update you as soon as we have the website up and running.

We are happy to inform that the incident has been resolved and the communications with our identity provider are reestablish at 100%. The OutSystems Community is up and running again. Sorry for the inconvenience. Kind regards.

We are continuing to monitor for any further issues.

We are experiencing some isses on our identity provider consider possible errors when loging in some OutSystems properties. The foloing actions can be affected: Signup Changes on the profile Change password Change email Move certifications Merge activity Logout Our Team is working to recover the full operation we will keep you posted on the situation status. Best regards

We experienced a partial outage that affected our Forge Service. Our team was able to identify the cause and quickly fixed it. This partial outage lasted for one hour and during this period, our users were unable to access the service. Please accept our apologies for any inconvenience caused.

This incident has been resolved.

GitHub Operations has resumed nominal performance. We will keep monitoring the service.

The issue has been identified and a fix is being implemented.

<h5>RPM-4197</h5> Both Android and iOS builds are getting their performance affected because of an ongoing <a href="https://www.githubstatus.com/incidents/shbq71s0g00z">GitHub incident</a>. Some builds might end up failing due to timeouts when downloading resources from GitHub.