Is Orlo Down Right Now? Check if there is a current outage ongoing.

There's currently an outage with Google Cloud which is affecting the availability of Orlo's Live Chat. Further updates may be available at https://status.cloud.google.com/ This is the last incident report from Google: 12 June 2025 at 19:55:46 UTC+1 Multiple GCP products are experiencing Service issues with API requests. We are experiencing an issue with Identity and Access Management, Cloud Build, Cloud Key Management Service, Google Cloud Storage, Cloud Monitoring, Google Cloud Dataproc, Cloud Security Command Center, Artifact Registry, Cloud Workflows beginning at Thursday, 2025-06-12 10:51 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-06-12 12:25 PDT with current details. We apologize to all who are affected by the disruption.

We have deployed a workaround for the Twitter/X image posting issues found this morning, resulting in image posts to this platform now being published successfully. We apologise for the inconvenience caused and will continue to monitor this. Thank you for your patience

We are aware that the Twitter/X API is experiencing issues posting images again and are pushing their team for a fix for this. Video posts and plain text posts to Twitter/X should be unaffected. We apologise for the inconvenience caused and will provide updates as soon as they are available.

We have deployed a workaround for the Twitter/X image posting issues found this morning, resulting in image posts to this platform now being published successfully.We apologise for the inconvenience caused and will continue to monitor this. Thank you for your patience

We are aware that the Twitter/X API is experiencing issues posting images again and are pushing their team for a fix for this. Video posts and plain text posts to Twitter/X should be unaffected.We apologise for the inconvenience caused and will provide updates as soon as they are available.

We recently encountered a short, unforeseen outage with our third-party media processing provider. This matter has since been resolved, and the media attachment functionality is now fully operational. Thank you for your patience, and we sincerely apologise for any disruption this may have caused.

We are aware of an issue with media uploads and attachments not working and are currently investigating this as a priority. We will update this page when we know more.

The issues have been resolved

We're noticing that some users may have issues trying to login. We are currently investigating the cause of this issue.

This incident has been resolved.

We are continuing to investigate this issue.

We are aware that users are experiencing issues logging in. Our team is actively investigating the problem and working to resolve it as quickly as possible.

This issue has now been resolved. To ensure the fix has been deployed to your instance, please refresh your Orlo instance.

A fix has been implemented and we are monitoring the results.

The issue has been identified and we're now working on deploying a fix.

We are aware that some users are experiencing issues with the scheduling tool. Our team is actively investigating the problem and working to resolve it as quickly as possible.

The issue regarding uploading images to a Facebook post and editing/approving image posts has now been resolved and this feature should be working as expected. We apologise for any inconvenience caused and thank you for your patience.

We have now deployed a fix for the issue surrounding image uploads to Facebook. Can you please ensure you have updated your app to enable this fix.

We believe we have identified the cause of the Facebook image upload issue and are working on a fix. This page will be updated once the fix is deployed. Thank you for your patience.

We are currently aware of an issue with uploading images to facebook when composing a post resulting in us being unable to publish any content including an image. This is also affecting editing live posts on Facebook that contain an image. We are investigating this and hope to have a resolution shortly. Thankyou for your patience.

This incident has been resolved.

A fix has been implemented and we will continue to monitor the results.

We are aware of the current logout issues affecting users and are actively working on a solution.

We’re pleased to confirm that the issue affecting multi-image posts on Instagram has now been resolved. Users should no longer experience difficulties when uploading carousel posts.

We have identified that the current issue with Instagram is only affecting posts containing multiple images. Users may experience difficulties when trying to upload carousel posts, but single-image posts, stories, and reels should be working as expected.

We are aware that users are currently experiencing issues when trying to post on Instagram. Users may face difficulties uploading posts, stories, or reels at this time. Our team is monitoring the situation closely and will keep you updated as Instagram works to resolve the problem. We appreciate your patience and understanding. For further updates, please check this page.

The issue with uploading media has now been resolved by Filestack. We apologise for any inconvenience this may have caused.

We are still awaiting an update from Filestack and are actively following up on it. Affected: - Image upload - Content Library

We continue to wait for Filestack to update us.

The current issue has been identified as a problem with the third-party tool Filestack. Other users have reported the same issue to Filestack within the last 30 minutes. We have contacted Filestack and will provide an update as soon as possible.

We are continuing to investigate this issue.

We are currently experiencing issues with our media uploading functionality. Users may encounter errors or slow performance when attempting to upload media. Our developement team is actively working to identify and resolve the problem as quickly as possible.

The issue with user login has now been resolved. We apologise for any inconvenience this caused.

We are aware that some users are experiencing login issues on the platform. We are updating our SSL Certification to address this problem. We will provide more information as soon as it becomes available.

We were aware of a data issue on Facebook's side affecting the marketing report, where negative fan count differences were being displayed incorrectly. Facebook has stated this issue is now resolved, and so your reports should be displayed as expected going forward. Thanks for your patience and understanding.

We're aware of the issue affecting the marketing report, where negative fan count differences are being displayed. This is currently a data issue from Facebook and we're waiting on Facebook to resolve this and get your reports back to normal ASAP. We'll provide updates as soon as we have more information. Thanks for your patience and understanding! More information can be found https://developers.facebook.com/support/bugs/420706677375631/

This incident has been resolved.

The Instagram API appears to be fixed, and carousel posts should publish as normal. We will continue to monitor the situation.

We appreciate your continued patience as we navigate through the ongoing technical issue affecting the posting of Instagram carousels on our platform. The problem persists due to an issue with Instagram's API, and we are diligently working to implement a solution, if possible, as we await a fix from Instagram.

We want to inform you that there is currently a technical issue affecting the posting of Instagram carousels through our platform. This issue is on Instagram's end, and our team is actively working to navigate around it. We apologise for any inconvenience caused.

Meta is back up and running - This incident has now been resolved.

We are aware that Meta is currently experiencing technical difficulties, resulting in a service outage. This will affect receiving inbound messages from Meta platforms. We await further information from Meta.

The issue is resolved. Customers are able to use LinkedIn as normal.

A fix has been implemented and we believe the issue has been resolved.

We are currently aware of an issue with LinkedIn which is preventing users from publishing content. This is also affecting the re-authentication process for LinkedIn. We are investigating this issue and will provide further updates shortly. We apologise for any inconvenience this may be causing.

For any LinkedIn accounts that are still requiring re-authentication - Please go ahead and re-authenticate the account as normal. A fix has been deployed and does appear to have resolved the issue. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue with LinkedIn that requires multiple attempts at re-authentication within the Orlo platform. No content will be able to be posted on LinkedIn through the platform until this issue is resolved. Further updates will be shared as we identify the issue.

This incident has been resolved.

There is an ongoing issue with the ability to send Facebook private messages. Meta are aware and we are currently awaiting updates and timescales for this issue to be resolved and will share these with you as they become available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating issues with the Inbox. This may impact your ability to respond to incoming messages. We appreciate this will heavily impact a number of customers and will update you as soon as possible.

This incident has now been resolved

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue with the live chat widget.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue with our Live Chat widget that is preventing users from assigning or resolving new live chats.

Following reports of outbox posts failing when the content has been taken on an iPhone, we can confirm that this is a Facebook bug that is also affecting users natively. We are continuing to monitor the issue and will update you once the native platform has implemented a fix.

We have received numerous reports of outbox posts failing when the content has been taken on an iPhone. We are investigating this issue and will update this page when we have more information. Thank you for your patience whilst we look into this.

A fix has been deployed. We apologise for any inconvenience this may have caused.

We are aware of and are currently investigating an issue with publishing to Facebook.

This incident has been resolved.

A fix has been implemented by Orlo to prevent further accounts from going into re-auth. Meta continues to investigate the root cause. https://developers.facebook.com/support/bugs/296153916339672/

Meta has made us aware of an issue, on their side, regarding Instagram and forcing accounts into re-authentication. We are waiting for further information regarding a fix. More information can be found here: https://developers.facebook.com/support/bugs/296153916339672/ Usual Support Documentation for re-authentication can be found here: https://support.orlo.tech/re-authenticating-your-social-media-accounts

This incident has been resolved - Thank you for your patience whilst we looked to deploy a fix.

An initial fix has been deployed for Twitter user timeline. We continue to work on a fix for video support.

We are currently investigating a problem with Twitter's API which is affecting us from retrieving Twitter timelines, native imports and competitor analysis. Our initial investigations point to an issue caused by Twitter but we will update you as soon as we know more.

This incident has now been resolved and conversation mode is now fully functioning.

A fix has been implemented and we will continue to monitor the results.

We continue to investigate this issue.

We are currently investigating an issue with conversations mode. A temporary workaround whilst we look into this is to use the inbox rather than conversations. We apologise for the inconvenience this is causing.

This incident is now resolved, thank you for your patience whilst we looked into this.

We are experiencing intermittent issues with our live chat. Whilst we are investigating this our Live chat will be offline so please contact support@orlo.tech for any queries.

This incident has now been resolved.

A fix has been implemented and we are monitoring the results. Please report to support@orlo.tech if you continue to have failed VIDEO Facebook posts.

We are currently investigating a problem with Facebook videos failing to post. The support team are aware. Please continue to monitor the status page for further updates.

Filestack have confirmed that they have resolved the issue.

We use a third party tool called Filestack which is currently experiencing some issues. You may receive an error message when attaching media to your post in the compose post area. We will update you once Filestack has resolved the issue.

This incident has been resolved. We apologise for any inconvenience this caused.

We are aware of an issue that is preventing users from logging into the platform. We have identified the problem and are working on a fix as a priority.

We have been unable to replicate this consistently. Should you be experiencing any slowness please can you take a screenshot of the dev console (F12 - Console) and send it through to support@orlo.tech

We are currently investigating reports of the Orlo platform being slow and unresponsive when trying to compose a new post.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We’re currently aware of an issue affecting Live Chat where screens are slow to load. It appears the issue is caused by problems with the Google Cloud Platform (GCP). We have logged this with GCP and we’ll continue to monitor the situation and update you when this issue has been resolved.

The incident where scheduled posts went live up to 24 hours early has now been resolved. An email will be sent out to your Orlo Admins shortly. We appreciate the impact of this issue and we apologise. What happened? Whilst making a change in the platform, a mistake was made which led to posts scheduled to be published between 16:08 on the 22nd of September 2022, and 16:08 on the 23rd of September 2022, being posted prematurely. How was the issue resolved? As soon as the issue was noticed, the mistake was corrected and we took steps to prevent any further scheduled posts from being published. How will this be prevented in future? We've made changes to both the tech underpinning our platform and our development processes to ensure this doesn't happen again.

A fix has been implemented and we will continue to monitor the results. We apologise for any inconvenience this has caused.

We're currently investigating a potential issue within the platform, where content that was scheduled to go live between 16:08 on the evening of the 22nd of September, and 16:08 on the 23rd of September, may have gone live. We are currently investigating this and will follow up with an update shortly.

This delay has now been resolved. Our apologies for any inconvenience caused.

We are currently aware of a delay in the inbox and outbox and are investigating the cause. Update to follow.

Google have now resolved the issue within their cloud infrastructure and Live Chat is now once again operational. We apologise for the inconvenience and very much appreciate your patience.

Google have acknowledged the outage is due to a server error within their cloud infrastructure, they are providing updates here: https://status.cloud.google.com/incidents/fmEL9i2fArADKawkZAa2#guoaCiLrsny92g8eoeyR . We will continue to provide updates as we get them.

This issue users are experiencing with Live chat is being caused by an outage with Google Cloud. We have escalated this to Google and have been advised that they are currently working on implementing a fix.

We are currently aware of an issue affecting live chat. Our incident team are working on a fix.

This incident has now been resolved. Thank you for your patience and apologies for any inconvenience this caused.

A fix has been implemented and we continue to monitor the results.

We are continuing to investigate the performance issues with the platform.

We are aware of customers experiencing delays in activity across the platform. We believe this is due to a bandwidth issue identified by Azure, our incident team are currently investigating, and we will share further updates shortly.

We are experiencing slowness across the platform on all social channels. Our incident team are currently investigating why this is happening.

A fix for both the inbox and account problems has been deployed and we will continue to monitor the performance of the platform. Thank you for your patience whilst we fixed this and apologies for any inconvenience caused.

We are currently aware of an issue when clicking into messages within the inbox and problems with re-authentication and adding social accounts. Our incident team are working on a fix.

The Orlo Platform is now fully operational after the issues caused by the Google Cloud outage. Thank you for your continued patience while we resolved the issues.

The Orlo application is now functioning as expected with the exception of the ability to create and manage Triggers and Webhooks. Any existing Triggers or Webhooks are being processed as they were previously. We thank you for your patience whilst we resolved the issues that occurred due to the Google Cloud outage.

Our incident team continue to investigate and we are now liaising with Google to see what further issues are outstanding as we continue to experience a downgraded performance. Please note that the individual message mode is working despite the 'Bad Gateway' error notification.

We have started to see some slight improvements to our platform since Google implemented their fix at 1702hrs. The individual message mode seems to be back up and running but we do continue to see downgraded performance elsewhere. We will continue to monitor the situation and update accordingly.

Google has experienced a significant networking issue that has affected cloud services globally. Although they are reporting their issue has been resolved, we are yet to see evidence of that. Please accept our sincere apologies for the inconvenience this causes and we very much appreciate your continued patience.

We are expecting an update from Google at 1730hrs. We will keep you updated with information as it is made available.

Google continue to investigate the problem, this is having a significant impact on all users. Apologies for any inconvenience this may be causing.

We are aware of a Google Cloud outage which is affecting parts of our platform. Google are investigating this issue and more information can be found here: https://status.cloud.google.com/incidents/YrjzRWPFBUZU5HJZ4mN7#guoaCiLrsny92g8eoeyR

The incident has now been resolved.

We have identified the problem and have applied a fix. We will continue to monitor the situation.

We are continuing to investigate this issue.

We are currently aware of an issue that is affecting all posts on all social channels going live. We are investigating this issue and hope to have this resolved shortly.

This issue has now been resolved and users should start to see messages filtering into the inbox.

We are currently aware of a delay with new messages filtering into the inbox and messages not actioning. Our development team are aware and are investigating this issue.

Facebook/Instagram has now applied a fix and all users can now post out via Orlo as normal.

We are currently aware of an issue with posting to Instagram. This has been raised with Instagram/Facebook and we are currently waiting on their fix.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently aware of some users being unable to re-authenticate Instagram pages. We are investigating this issue and will update accordingly.

Our services are operational now and we will continue to monitor them.

We are aware of an issue involving media uploads. This is currently being investigated.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We’re currently aware of an issue affecting Inbox which does not appear to be loading. We’ll continue to monitor the situation and update you when this issue has been resolved.

This incident has been resolved.

We are continuing to investigate this issue.

We’re currently aware of an issue affecting the performance of the Orlo platform which includes some users being unable to log in or add social accounts. We’ll continue to monitor the situation and update you when this issue has been resolved.

Performance to the platform has now been resolved and normal service has been resumed. If you have any further questions please reach out to the Support Team at support@orlo.tech or by hitting the Live Chat button within Orlo. We apologise for any inconvenience this has caused.

We are continuing to investigate this issue.

Our incident team are still investigating the performance and log-in issues. We apologise for the inconvenience this is causing.

We are continuing to investigate this issue.

Investigations are still ongoing and we are aware that this is also affecting a small number of users who can not login. We apologise for any inconvenience caused and will update you when normal service has been restored.

We are continuing to investigate this issue.

We’re currently aware of an issue affecting the performance of the Orlo platform. We’ll continue to monitor the situation and update you when this issue has been resolved.

Conversations Mode is now operational and messages are now arriving into the Inbox as normal. Apologies for any inconvenience caused this evening.

We have identified that messages in Conversations mode are taking much longer than usual to appear in the Inbox. We believe this to be due to other operations taking place on our servers and expect this to be rectified one these have completed. Individual messages are not affected.

Conversations Mode is now operational and messages are now arriving into the Inbox as normal. Apologies for any inconvenience caused this evening.

We have identified that messages in Conversations mode are taking much longer than usual to appear in the Inbox. We believe this to be due to other operations taking place on our servers and expect this to be rectified one these have completed. Individual messages are not affected.

We have identified the problem and have now deployed a fix. We apologise for any inconvenience this may have caused.

We’re currently aware of an issue affecting the inbox whereby previously actioned Facebook messages are being marked as unactioned. We’ll continue to monitor the situation and update you when this issue has been resolved.

This incident has now been resolved and posts with media attachments are now able to be created.

A third party outage means it's not possible to create new posts with images, gifs or videos attached. Scheduled multimedia posts should continue to work. Text only posts are unaffected. Further information can be found here: https://status.fastly.com/incidents/vpk0ssybt3bj

This incident has been resolved.

A fix has been implemented and we are monitoring the results

The issue with the Content Calendar has been identified and a fix is being implemented. Any posts scheduled to be posted during this time will not be affected and will post as normal.

We are aware of an issue with the Content Calendar where content is disappearing.

We've not seen any posts failed to send since 11:25.

We’re currently aware of an issue where a significant proportion of Facebook video and image posts are failing to publish. An initial investigation indicates Facebook is experiencing issues and other applications are also reporting similar problems. We’ll continue to monitor the situation and update you when normal service has been restored. See also: https://developers.facebook.com/support/bugs/448867966487671/ and https://developers.facebook.com/status/issues/161371538769294/