Is OpenVPN Down Right Now? Check if there is a current outage ongoing.

We are investigating reports about issues in IPsec with CloudConnexa

Brussels CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A fix to the problem was deployed and results are being monitored.

We are investigating reports about issues when connecting to CloudConnexa Brussels Region

We are investigating reports about issues when connecting to CloudConnexa Brussels Region

This is to notify you that maintenance is scheduled for the OpenVPN CloudConnexa infrastructure. The maintenance is scheduled for May 11, 2025, from 17:00 to 19:00 UTC. CloudConnexa service will continue operating, but there may be instances when the clients and connectors automatically reconnect.If you have set email notifications ON for Connector Status, you might receive email notifications during the maintenance activity.You do NOT need to take any special action.If you have any questions or need support, please open a support ticket; a member of our team will be happy to assist you.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

Load times improved for Eastern Europe users, investigation continues

Load times improved for Eastern Europe users, investigation continues

Some users from Eastern Europe may experience slower-than-normal load times due to an issue on the backbone provider’s side.

Some users may experience slower than normal load times.

Some users may experience slower than normal load times.

The CloudConnexa region servers are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A fix to the problem was deployed, and results are being monitored.

The issue has been identified, and we are working on deploying a fix. CloudConnexa sessions may experience a reconnection.

The issue has been identified, and we are working on deploying a fix. CloudConnexa sessions may experience a reconnection.

Atlanta, Georgia, USA CloudConnexa Region issue is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are investigating reports about issues connecting in Atlanta, Georgia, CloudConnexa Region.

We are investigating reports about issues connecting in Atlanta, Georgia, CloudConnexa Region.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This is to notify you that maintenance is scheduled for the CloudConnexa infrastructure. The maintenance is scheduled for Mar 29, 2025, from 17:00 to 19:00 UTC. The CloudConnexa service will continue operating, but there may be instances when the clients and connectors automatically reconnect.If you have set email notifications ON for Connector Status, you might receive email notifications during the maintenance activity.You do NOT need to take any special action.If you have any questions or need support, please open a support ticket; a member of our team will be happy to assist you.

Problems with CloudConnexa User information and Events is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We've identified an issue where user information and events are not displaying properly in the Admin Portal for some accounts. We have determined the root cause and are actively working on a fix to resolve the issue.

Sydney CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues when connecting to CloudConnexa Sydney Region

The CloudConnexa Status pane is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

The status pane on the CloudConnexa UI is experiencing some delays in updates. We are aware of this and are working to resolve it as soon as possible.

The CloudConnexa login is back up and running. If you continue to experience any issues, please contact Support. We appreciate your patience.

A fix to the problem was deployed and results are being monitored.

We are investigating reports about issues for users that unable to login to CloudConnexa portal. As workaround, please clear cache and cookies of user browser or use a different browser.

Miami CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A fix to the problem was deployed and results are being monitored.

We are investigating reports about issues in Miami CloudConnexa Region

Madrid CloudConnexa Region issues is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Internal tests show good results while using the Madrid CloudConnexa Region. We are closely monitoring the results.

We are investigating reports about slowness in Madrid CloudConnexa Region

CloudConnexa Sydney Region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A fix to the problem was deployed and results are being monitored.

We are investigating reports about issues on Sydney Region when connecting via IPv6.

This incident has been resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

We are investigating reports about issues on receiving LDAP authentication issue.

Incident reported for problem that unable to connect is now resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues for users that unable to login to CloudConnexa portal

After further investigation, we found no actual problem with the IPSec connectors, and there was no impact on customers connected to CloudConnexa.

We are investigating reports of issues with some IPSec connectors. If your CloudConnexa tenant has an unexpected offline IPSec connector after the maintenance window that took place today, please restart the connection either on the CloudConnexa side (using the suspend/resume button) or on the IPSec device side (if the connection is initiated by the IPSec device). You can reach OpenVPN support, if extra help is needed on that.

Cyber Shield Domain Filtering is now resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues regarding domains being blocked by Cyber Shield Domain Filtering.

The Ashburn (VA) CloudConnexa region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A temporary fix to the problem was deployed, and results are being monitored.

We are investigating reports on connectivity issues while using the Ashburn (VA) CloudConnexa region.

The CloudConnexa SSO is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues in CloudConnexa SSO login.

CloudConnexa's Singapore and Frankfurt regions are now back up and running. If you continue to experience any issues, please reach out to Support. Thank you for your patience

We are investigating reports about issues connecting in Singapore and Frankfurt CloudConnexa Region.

Problem in connecting to Tel Aviv Region is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues in the Tel Aviv Region of CloudConnexa.

CloudConnexa Portal issue is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues in CloudConnexa Portal.

Problem in connecting to CloudConnexa is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues when connecting to CloudConnexa.

Problem in connecting to Singapore and London Region is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Our internal team identified the problem with our upstream provider and rerouted traffic away from the issue. We are currently monitoring the situation on our side.

We are investigating reports about issues in Singapore and London Region of CloudConnexa

The CloudConnexa Connection Status is back up and running. If you continue to experience issues, contact Support. Thank you for your patience.

We are investigating reports about issues in CloudConnexa Connection Status.

CloudConnexa Profile Generation is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues with Profile generation in CloudConnexa

The CloudConnexa SSO is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Sign-On (SSO) Authentication functionally should be ok now for all users. A hotfix to the problem was deployed and results are being monitored.

The root cause of the issue was found. Currently, we are working with one of our providers to completely eliminate the issue. Single Sign-On (SSO) Authentication is only experiencing disruptions for a small subset of users

A workaround was found to help customers experiencing the SSO problem: clear the browser cache and cookies.

We are investigating reports about issues in CloudConnexa SSO login.

The service that generate profiles for clients experienced performance degradation, which resulted in failure to create new profiles. The root cause was investigated and fixed.

We are investigating reports about issues with Profile generation in CloudConnexa

CloudConnexa Mumbai Region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Issue has been Identified, and internal team is currently working for a fix.

We are investigating reports about connectivity issues in CloudConnexa Mumbai Region.

The Chicago, Illinois, CloudConnexa Region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are continuing to monitor for any further issues.

A temporary fix to the problem was deployed, and results are being monitored.

Investigating problems reported on the Chicago, Illinois CloudConnexa Region

This incident has been resolved.

Currently, the system to view invoices for older Fixed License Keys is temporarily unavailable. We will work to restore this ASAP. All other functions related to Fixed License Keys are working fine.

This incident has been resolved.. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues in navigating CloudConnexa Portal.

This incident has been resolved.

We are investigating an issue when deploying a connector. Failed to download profile: HTTP Error 503.

The CloudConnexa SSO is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A fix has been implemented, and we are monitoring the results.

The issue has been identified, fix is being delivered.

We are investigating reports that some users cannot authenticate to CloudConnexa either via Portal or OpenVPN Connect client.

Our internal team confirmed that the issue is related to ISP blocking in Jeddah Region. If you encounter this issue with your subscription in OCI Jeddah Region, please reach out to Support to further assist you. Thank you for your patience.

We are currently facing service degradation with the OpenVPN Access Server Subscription Licensing in the Oracle Cloud (OCI)-Jeddah Region. Most likely, this issue is due to government ISP blocking. Our team is actively investigating the issue. Thank you for your patience.

The Milan, Italy - CloudConnexa Region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We deployed a fix to address the problem in the Milan, Italy - CloudConnexa Region and results are being monitored.

The Milan, Italy CloudConnexa Region is currently down. We are actively investigating the issue. And will provide a status update when we have more information.

On April 6th a few customers of OpenVPN Access Server licensed directly through Amazon AWS Marketplace on the us-east-1 AWS region reported that their instance didn't license correctly. Investigation showed that it was caused by an issue with an API on Amazon AWS Marketplace. We provided a temporary licensing solution to the affected customers while working with Amazon AWS to get this resolved. As of April 11th the AWS Marketplace issue is confirmed resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

The issue was identified as being on Amazon AWS side, as we depend on it to know if an Access Server is licensed. We´re already working with AWS to fix that as soon as possible. As an alternative, while the problem is being addressed, we can recommend you, if possible, to launch a BYOL image (Bring Your Own License), as this type of AS handles licenses in a different way, not depending on AWS: https://support.openvpn.com/hc/en-us/articles/4403903067803-Access-Server-How-to-migrate-OpenVPN-Access-Server-from-AWS-Tiered-to-use-the-new-OpenVPN-Subscriptions

We are currently experiencing issues with OpenVPN Access Server tiered instances on Amazon AWS. If your instance is up and running it will remain licensed, but new launches or restarts may encounter a possible problem getting licensed. We are currently investigating

The CloudConnexa Regions - Kansas City, Missouri, USA are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues in connecting for CloudConnexa - Region Kansas City, Missouri, USA

The CloudConnexa - Sao Paulo Region is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Cloud Connexa - São Paulo Region has experienced an outage. A temporary fix to the problem was deployed and results are being monitored

Cloud Connexa - São Paulo Region is currently experiencing an outage. We have found a solution and we are working to deploy it as soon as possible.

Issue has been Identified and a fix is being implemented.

We have determined a fix, and we are monitoring the results.

We are investigating reports about issues in connectivity for OpenVPN CloudConnexa - Sao Paulo, Brazil Region.

The authentication in CloudConnexa Portal and Clients is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We deployed a temporary fix to resolve the issue, and the results are being monitored.

We are investigating reports about issues over authentication in the CloudConnexa Portal and Clients with a "reCAPTCHA not resolved" error.

We identified an issue at 20:32 UTC affecting the login of CloudConnexa users indicating a "Can't reach server" error message. However, we were able to track down the issue and resolve it at 20:40 UTC. If you continue to experience any troubles, reach out to Support.

The issues for OpenVPN.net Website related to CloudConnexa documentation are resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues in OpenVPN.net Website related to CloudConnexa documentation.

The issues in connectivity for OpenVPN CloudConnexa - Mumbai, India Region are resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues in connectivity for OpenVPN CloudConnexa - Mumbai, India Region

Problems in connecting on Region Johannesburg, South Africa is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues in connecting for OpenVPN CloudConnexa - Region Johannesburg, South Africa

Connectivity issues for CloudConnexa - Mumbai, India Region is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reports about issues in connectivity for OpenVPN CloudConnexa - Mumbai, India Region

The OpenVPN Cloud (Local) User Authentication is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A fix has been implemented, and we are monitoring the results.

The issue has been identified and a hotfix is being prepared

We are investigating reports about being unable to sign in when using OpenVPN Cloud(Local) User Authentication

Access Server Fixed License Purchase Portal is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Currently customers trying to purchase a renewal or a new fixed license key may experience a problem with receiving the fixed license key and see a 'Server Down' message. Customers that encounter this problem are advised to contact support to receive their fixed license key while our engineers work on identifying and resolving the issue. Note that this issue only affects purchases of fixed license keys. Customer's Access Servers are completely unaffected by this issue

Blank screen instead of authentication form issue is now resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

The issue has been identified and a hotfix is being prepared

We are investigating reports about getting a blank screen instead of an authentication form.

Generating CSV export for Connections on the Status page is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating delays in generating CSV export for Connections on the Status page. Thank you for your patience.

Incorrect connection status is now resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

We are investigating reporting issue with connection sessions that may result in false notifications about connector status changes.

The issue of Windows build 603 of OpenVPN 2.5.8 and source files not being available on the Community Downloads page anymore was resolved. Temporarily removing public access was done on purpose while investigation was ongoing regarding a security incident. We have investigated and concluded there is no reason to believe that the files were ever in any danger, but this action was simply precautionary. The security incident details can be found here: https://openvpn.net/security-advisory/code-signing-key-revoked-openvpn-2-5-8-re-released

Since 10:30AM PST, the Windows and source file downloads on the Community Downloads page are not working. This is under investigation.

OpenVPN Cloud Portal is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

A fix has been implemented and we are monitoring the result.

We are investigating reports about error messages on OpenVPN Cloud Portal.